Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups, Asia Pacific(Tokyo, Osaka and Singapore) - From 2026-07-16 16:00 UTC to 2026-07-16 20:00 UTC
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 2026 - 16:02 UTC
Jul 16, 2026 - 16:02 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Cisco will update SSE Network Tunnel Groups across the listed data centers.
Date and Time
July 16th, 16:00 UTC to July 16th, 20:00 UTC
Impact
During this maintenance, Cisco will update SSE Network Tunnel Groups across the listed data centers. Tunnels connected to a data center undergoing maintenance may briefly fail over or reconnect to another available data center within the same region.
IPsec tunnel sessions may experience a short intermittent reconnection period during the update. Individual tunnel recovery is generally expected within 60 seconds, depending on customer-side tunnel settings.
New sessions are expected to connect to an available data center. No sustained traffic interruption is expected, recovery should occur automatically, and no customer action is required
Affected Data Centers
Asia Pacific (Tokyo): ap-northeast-1_1_1
Asia Pacific (Osaka): ap-northeast-3_1_1
Asia Pacific (Singapore): ap-southeast-1_1_1
Paired Data Centers (No impact)
Asia Pacific (Tokyo): ap-northeast-1_1_0
Asia Pacific (Osaka): ap-northeast-3_1_0
Asia Pacific (Singapore): ap-southeast-1_1_0
Components
Network Tunnel Groups
We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Jul 16, 2026 16:00-20:00 UTC
Maintenance Details
Cisco will update SSE Network Tunnel Groups across the listed data centers.
Date and Time
July 16th, 16:00 UTC to July 16th, 20:00 UTC
Impact
During this maintenance, Cisco will update SSE Network Tunnel Groups across the listed data centers. Tunnels connected to a data center undergoing maintenance may briefly fail over or reconnect to another available data center within the same region.
IPsec tunnel sessions may experience a short intermittent reconnection period during the update. Individual tunnel recovery is generally expected within 60 seconds, depending on customer-side tunnel settings.
New sessions are expected to connect to an available data center. No sustained traffic interruption is expected, recovery should occur automatically, and no customer action is required
Affected Data Centers
Asia Pacific (Tokyo): ap-northeast-1_1_1
Asia Pacific (Osaka): ap-northeast-3_1_1
Asia Pacific (Singapore): ap-southeast-1_1_1
Paired Data Centers (No impact)
Asia Pacific (Tokyo): ap-northeast-1_1_0
Asia Pacific (Osaka): ap-northeast-3_1_0
Asia Pacific (Singapore): ap-southeast-1_1_0
Components
Network Tunnel Groups
We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Jul 16, 2026 16:00-20:00 UTC
Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups, India, Asia Pacific(Jakarta and Hong Kong) - From 2026-07-16 16:00 UTC to 2026-07-17 00:00 UTC
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 2026 - 16:01 UTC
Jul 16, 2026 - 16:01 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Cisco will update SSE Network Tunnel Groups across the listed data centers.
Date and Time
July 16th, 16:00 UTC to July 17th, 00:00 UTC
Impact
During this maintenance, Cisco will update SSE Network Tunnel Groups across the listed data centers. Tunnels connected to a data center undergoing maintenance may briefly fail over or reconnect to another available data center within the same region.
IPsec tunnel sessions may experience a short intermittent reconnection period during the update. Individual tunnel recovery is generally expected within 60 seconds, depending on customer-side tunnel settings.
New sessions are expected to connect to an available data center. No sustained traffic interruption is expected, recovery should occur automatically, and no customer action is required
Affected Data Centers
Asia Pacific (Jakarta): ap-southeast-3_1_1
India (West): ap-south-1_1_1
India (South): ap-south-2_1_1
India (West): csc_ap-south-1_1_1
Asia Pacific (Hong Kong): ap-east-1_1_1
Paired Data Centers (No impact)
Asia Pacific (Jakarta): ap-southeast-3_1_0
India (West): ap-south-1_1_0
India (South): ap-south-2_1_0
India (West): csc_ap-south-1_1_0
Asia Pacific (Hong Kong): ap-east-1_1_0
Components
Network Tunnel Groups
We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Jul 16, 2026 16:00 - Jul 17, 2026 00:00 UTC
Maintenance Details
Cisco will update SSE Network Tunnel Groups across the listed data centers.
Date and Time
July 16th, 16:00 UTC to July 17th, 00:00 UTC
Impact
During this maintenance, Cisco will update SSE Network Tunnel Groups across the listed data centers. Tunnels connected to a data center undergoing maintenance may briefly fail over or reconnect to another available data center within the same region.
IPsec tunnel sessions may experience a short intermittent reconnection period during the update. Individual tunnel recovery is generally expected within 60 seconds, depending on customer-side tunnel settings.
New sessions are expected to connect to an available data center. No sustained traffic interruption is expected, recovery should occur automatically, and no customer action is required
Affected Data Centers
Asia Pacific (Jakarta): ap-southeast-3_1_1
India (West): ap-south-1_1_1
India (South): ap-south-2_1_1
India (West): csc_ap-south-1_1_1
Asia Pacific (Hong Kong): ap-east-1_1_1
Paired Data Centers (No impact)
Asia Pacific (Jakarta): ap-southeast-3_1_0
India (West): ap-south-1_1_0
India (South): ap-south-2_1_0
India (West): csc_ap-south-1_1_0
Asia Pacific (Hong Kong): ap-east-1_1_0
Components
Network Tunnel Groups
We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Jul 16, 2026 16:00 - Jul 17, 2026 00:00 UTC
Cisco Secure Access - [Planned Maintenance] Remote Access VPN, Asia Pacific (Tokyo, Osaka, Singapore) - From 2026-07-16 16:00 UTC to 2026-07-16 20:00 UTC
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 2026 - 16:00 UTC
Jul 16, 2026 - 16:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 16, 2026 16:00-20:00 UTC
Jul 16, 2026 16:00-20:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Scheduled maintenance for the Remote Access VPN (RAVPN) service, including operational improvements and security updates.
Date and Time
July 16th, 16:00 UTC to July 16th, 20:00 UTC
Impact
During the maintenance window, active VPN sessions connected through the affected data centers listed below may experience a brief disconnection. VPN sessions connected through the corresponding paired data centers are not expected to be affected. Users with the Auto Reconnect feature enabled will have their VPN connections automatically re-established. Users without Auto Reconnect enabled will need to manually reconnect using Cisco Secure Client. This maintenance is scheduled during off-business hours to help minimize customer disruption.
Affected Data Centers
Asia Pacific (Tokyo): ap-northeast-1_1_1
Asia Pacific (Osaka): ap-northeast-3_1_1
Asia Pacific (Singapore): ap-southeast-1_1_1
Paired Data Centers (No impact)
Asia Pacific (Tokyo): ap-northeast-1_1_0
Asia Pacific (Osaka): ap-northeast-3_1_0
Asia Pacific (Singapore): ap-southeast-1_1_0
Components
Remote Access VPN
We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Jul 16, 2026 16:00-20:00 UTC
Maintenance Details
Scheduled maintenance for the Remote Access VPN (RAVPN) service, including operational improvements and security updates.
Date and Time
July 16th, 16:00 UTC to July 16th, 20:00 UTC
Impact
During the maintenance window, active VPN sessions connected through the affected data centers listed below may experience a brief disconnection. VPN sessions connected through the corresponding paired data centers are not expected to be affected. Users with the Auto Reconnect feature enabled will have their VPN connections automatically re-established. Users without Auto Reconnect enabled will need to manually reconnect using Cisco Secure Client. This maintenance is scheduled during off-business hours to help minimize customer disruption.
Affected Data Centers
Asia Pacific (Tokyo): ap-northeast-1_1_1
Asia Pacific (Osaka): ap-northeast-3_1_1
Asia Pacific (Singapore): ap-southeast-1_1_1
Paired Data Centers (No impact)
Asia Pacific (Tokyo): ap-northeast-1_1_0
Asia Pacific (Osaka): ap-northeast-3_1_0
Asia Pacific (Singapore): ap-southeast-1_1_0
Components
Remote Access VPN
We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Jul 16, 2026 16:00-20:00 UTC
Cisco Secure Access - [Emergency Maintenance] China (Beijing) - From 2026-07-16 15:00 UTC to 2026-07-17 19:00 UTC
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 2026 - 15:00 UTC
Jul 16, 2026 - 15:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
The platform team will be performing upgrades in the BEIJING-1-sse-cnn-1-1-0 vEDC. During this time, traffic will be redirected to BEIJING-2-sse-cnn-1-1-1, in the same resiliency region.
Date and Time
July 16th, 15:00 UTC to July 17th, 19:00 UTC
Impact
During this maintenance window, sessions on the affected VEDC may be terminated. Services will attempt to automatically reconnect to another VEDC within the same region; however, seamless reconnection depends on client configuration. VPN sessions will reconnect automatically only if Always-On is enabled; otherwise, manual reconnection may be required. For IPsec connectivity, traffic continuity depends on customer-side failover configuration. Brief session interruptions may occur.
Cisco Secure Client: Sessions on the affected VEDC can be terminated. New sessions are not expected to be impacted. Services will attempt to automatically reconnect to another VEDC. Manual reconnection required if auto-reconnect is not enabled.
Data Loss Prevention: DLP Reporting pages will be unavailable and DLP Events will be delayed in reporting. All other services remain operational. No customer action required.
Network Tunnel Groups: Existing sessions can briefly reconnect through the paired data center. New sessions are not expected to be impacted. Recovery is automatic. No customer action required. Impact is expected to last only a few seconds during the start and end of maintenance.
Policy Enforcement: No service interruption or traffic impact is expected. No customer action required.
Remote Access VPN: Active VPN sessions connected through the affected data center can be disconnected. New sessions are not expected to be impacted. Users will need to reconnect. Sessions are expected to establish through the paired data center.
Web Security: No service interruption or traffic impact is expected. No customer action required.
Data Centers
China (Beijing) - cn-north-1_1_0
Components
API, Cisco Secure Client, Dashboard, Data Loss Prevention, Identity, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Reporting and Logging, Web Security
We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Jul 16, 2026 15:00 - Jul 17, 2026 19:00 UTC
Maintenance Details
The platform team will be performing upgrades in the BEIJING-1-sse-cnn-1-1-0 vEDC. During this time, traffic will be redirected to BEIJING-2-sse-cnn-1-1-1, in the same resiliency region.
Date and Time
July 16th, 15:00 UTC to July 17th, 19:00 UTC
Impact
During this maintenance window, sessions on the affected VEDC may be terminated. Services will attempt to automatically reconnect to another VEDC within the same region; however, seamless reconnection depends on client configuration. VPN sessions will reconnect automatically only if Always-On is enabled; otherwise, manual reconnection may be required. For IPsec connectivity, traffic continuity depends on customer-side failover configuration. Brief session interruptions may occur.
Cisco Secure Client: Sessions on the affected VEDC can be terminated. New sessions are not expected to be impacted. Services will attempt to automatically reconnect to another VEDC. Manual reconnection required if auto-reconnect is not enabled.
Data Loss Prevention: DLP Reporting pages will be unavailable and DLP Events will be delayed in reporting. All other services remain operational. No customer action required.
Network Tunnel Groups: Existing sessions can briefly reconnect through the paired data center. New sessions are not expected to be impacted. Recovery is automatic. No customer action required. Impact is expected to last only a few seconds during the start and end of maintenance.
Policy Enforcement: No service interruption or traffic impact is expected. No customer action required.
Remote Access VPN: Active VPN sessions connected through the affected data center can be disconnected. New sessions are not expected to be impacted. Users will need to reconnect. Sessions are expected to establish through the paired data center.
Web Security: No service interruption or traffic impact is expected. No customer action required.
Data Centers
China (Beijing) - cn-north-1_1_0
Components
API, Cisco Secure Client, Dashboard, Data Loss Prevention, Identity, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Reporting and Logging, Web Security
We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Jul 16, 2026 15:00 - Jul 17, 2026 19:00 UTC
Update - We have implemented a mitigation to redirect UAE traffic to an alternate data center (Mumbai) to address the ongoing service impact. Traffic is being steered to the Mumbai region, and we are actively monitoring system stability and performance. This mitigation primarily applies to automatically steered (roaming) UAE traffic.
Customers in the affected region are advised to ensure their configurations align with previously shared guidance for alternate region routing, including any required updates to Network Tunnel Groups or Connector Groups. Customers already configured to alternate regions will continue using their configured region.
Our engineering teams continue to investigate the underlying cause and are working closely with partners to ensure full service restoration.
If you require any assistance, please contact us. We will provide guidance on the necessary actions.
Apr 27, 2026 - 17:47 UTC
Customers in the affected region are advised to ensure their configurations align with previously shared guidance for alternate region routing, including any required updates to Network Tunnel Groups or Connector Groups. Customers already configured to alternate regions will continue using their configured region.
Our engineering teams continue to investigate the underlying cause and are working closely with partners to ensure full service restoration.
If you require any assistance, please contact us. We will provide guidance on the necessary actions.
Apr 27, 2026 - 17:47 UTC
Identified - We are working closely with our cloud partners to address the regional data center issue.
In the meantime, we strongly recommend that customers continue to follow the previously shared mitigation guidance, including migrating traffic to alternate regions (Mumbai or Hyderabad), updating Network Tunnel Group configurations where applicable, and reconfiguring Connector Groups for ACGW/ZTNA services as outlined in earlier updates.
We are closely monitoring the situation and will provide further updates as more information becomes available.
Mar 03, 2026 - 19:55 UTC
In the meantime, we strongly recommend that customers continue to follow the previously shared mitigation guidance, including migrating traffic to alternate regions (Mumbai or Hyderabad), updating Network Tunnel Group configurations where applicable, and reconfiguring Connector Groups for ACGW/ZTNA services as outlined in earlier updates.
We are closely monitoring the situation and will provide further updates as more information becomes available.
Mar 03, 2026 - 19:55 UTC
Update - We are continuing to investigate this issue.
Mar 02, 2026 - 18:07 UTC
Mar 02, 2026 - 18:07 UTC
Update - We are continuing to investigate this issue.
Mar 02, 2026 - 12:17 UTC
Mar 02, 2026 - 12:17 UTC
Update - For Organizations Located Only in ME-Central:
Please follow these steps:
• Select the nearest available data center (Mumbai or Hyderabad) as your migration target.
• Configure VPN IP pools and profiles to match your organization’s current session load, mirroring your existing ME-Central setup.
SWG Services in ME-Central:
Due to the ongoing situation at this location, ME-Central has been taken out of rotation and customer traffic is being redirected to other regions.
Please follow these steps to change Network Tunnel Group region:
• Go to the NTG options as described here: https://securitydocs.cisco.com/docs/csa/olh/120421.dita
• Edit your existing tunnel for the Middle East (UAE) region.
• Change the region from Middle East (UAE) to India (West).
• Do not modify other settings; save the configuration.
• When prompted, type “UPDATE” and confirm.
• Use the new India (West) IP addresses shown to update your IPSEC CPE device.
• If Multi-Region Backhaul or route-maps are used, update BGP community values according to the new settings from Cisco SSE.
ACGW Services in ME-Central:
Please follow these steps:
• Create Connector groups in your new region(s).
• Assign private resources to the new Connector groups.
For detailed instructions and screenshots, refer to the Resource Connector deployment guide:
https://securitydocs.cisco.com/docs/csa/olh/118906.dita
This guide provides a clear, step-by-step walkthrough to ensure a smooth migration process.
If you require any assistance, please contact us. We will provide guidance on the necessary actions.
We appreciate your cooperation and patience as we work to restore full service. Further updates will be provided as information becomes available.
Mar 02, 2026 - 09:03 UTC
Please follow these steps:
• Select the nearest available data center (Mumbai or Hyderabad) as your migration target.
• Configure VPN IP pools and profiles to match your organization’s current session load, mirroring your existing ME-Central setup.
SWG Services in ME-Central:
Due to the ongoing situation at this location, ME-Central has been taken out of rotation and customer traffic is being redirected to other regions.
Please follow these steps to change Network Tunnel Group region:
• Go to the NTG options as described here: https://securitydocs.cisco.com/docs/csa/olh/120421.dita
• Edit your existing tunnel for the Middle East (UAE) region.
• Change the region from Middle East (UAE) to India (West).
• Do not modify other settings; save the configuration.
• When prompted, type “UPDATE” and confirm.
• Use the new India (West) IP addresses shown to update your IPSEC CPE device.
• If Multi-Region Backhaul or route-maps are used, update BGP community values according to the new settings from Cisco SSE.
ACGW Services in ME-Central:
Please follow these steps:
• Create Connector groups in your new region(s).
• Assign private resources to the new Connector groups.
For detailed instructions and screenshots, refer to the Resource Connector deployment guide:
https://securitydocs.cisco.com/docs/csa/olh/118906.dita
This guide provides a clear, step-by-step walkthrough to ensure a smooth migration process.
If you require any assistance, please contact us. We will provide guidance on the necessary actions.
We appreciate your cooperation and patience as we work to restore full service. Further updates will be provided as information becomes available.
Mar 02, 2026 - 09:03 UTC
Update - We are continuing our investigation into the service availability issue impacting Secure Access. Some users may still experience intermittent timeouts or difficulties accessing resources. Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution.
We apologize for any inconvenience caused and thank you for your patience.
Mar 02, 2026 - 08:34 UTC
We apologize for any inconvenience caused and thank you for your patience.
Mar 02, 2026 - 08:34 UTC
Update - We are continuing to investigate this issue.
Mar 02, 2026 - 07:49 UTC
Mar 02, 2026 - 07:49 UTC
Update - We are continuing to investigate this issue.
Mar 02, 2026 - 06:18 UTC
Mar 02, 2026 - 06:18 UTC
Investigating - We are currently investigating a service availability issue affecting Secure Access in the Dubai.
Some users may experience timeouts and difficulties accessing resources.
Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available.
If you are using a reserved IP and need to steer your traffic to an alternate region, please contact us for assistance.
We apologize for any inconvenience caused and thank you for your patience.
We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Mar 02, 2026 - 05:55 UTC
Some users may experience timeouts and difficulties accessing resources.
Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available.
If you are using a reserved IP and need to steer your traffic to an alternate region, please contact us for assistance.
We apologize for any inconvenience caused and thank you for your patience.
We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Mar 02, 2026 - 05:55 UTC
About This Site
Cisco Secure Access has a global infrastructure with built in redundancy and failover routing designed to minimize any planned or unplanned outages.
Secure Access provides complete transparency so you can always see the current status of all the Secure Access cloud services.
* The China (Beijing) data center is operated by Digital China Cloud Technology Limited (DCC), who is the authorized operator and seller of Cisco Secure Access China operated by DCC service. For more information about this data center click here.
Asia Pacific (Hong Kong)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Under Maintenance
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Asia Pacific (Jakarta)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Under Maintenance
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Asia Pacific (Osaka)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Under Maintenance
Policy Enforcement
Operational
Remote Access VPN
Under Maintenance
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Asia Pacific (Singapore)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Under Maintenance
Policy Enforcement
Operational
Remote Access VPN
Under Maintenance
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Asia Pacific (Tokyo)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Under Maintenance
Policy Enforcement
Operational
Remote Access VPN
Under Maintenance
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Africa (South Africa)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Australia (Sydney)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Brazil
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Canada (Central)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Canada (West)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
China (Beijing)*
Under Maintenance
API
Under Maintenance
Cisco Secure Client
Under Maintenance
Data Loss Prevention
Under Maintenance
Network Tunnel Groups
Under Maintenance
Policy Enforcement
Under Maintenance
Remote Access VPN
Under Maintenance
Reporting and Logging
Under Maintenance
Web Security
Under Maintenance
Dashboard
Under Maintenance
Identity
Under Maintenance
Europe (Germany)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Europe (Milan)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Europe (Spain)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Europe (Stockholm)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Europe (France)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
India (South)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Under Maintenance
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
India (West)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Under Maintenance
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Israel (Tel Aviv)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
LATAM (Mexico)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Middle East (UAE)
Degraded Performance
API
Degraded Performance
Cisco Secure Client
Degraded Performance
Data Loss Prevention
Degraded Performance
DNS
Degraded Performance
Experience Insights
Degraded Performance
Network Tunnel Groups
Degraded Performance
Policy Enforcement
Degraded Performance
Remote Access VPN
Degraded Performance
Remote Browser Isolation
Degraded Performance
Reporting and Logging
Degraded Performance
Reserved IP
Degraded Performance
Resource Connector
Degraded Performance
Web Security
Degraded Performance
Zero Trust Access
Degraded Performance
Saudi Arabia
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention (LA)
Operational
DNS
Operational
Experience Insights (LA)
Operational
Network Tunnel Groups (LA)
Operational
Policy Enforcement
Operational
Remote Access VPN (LA)
Operational
Remote Browser Isolation (LA)
Operational
Reporting and Logging
Operational
Reserved IP (LA)
Operational
Resource Connector (LA)
Operational
Web Security (LA)
Operational
Zero Trust Access (LA)
Operational
Switzerland (Zurich)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
United Kingdom
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
US (California)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
US (Central)
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
US (Midwest)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
US (Pacific Northwest)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
US (Virginia)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Global
Operational
Cloud Malware Protection
Operational
Dashboard
Operational
Documentation
Operational
Identity
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Support Ticketing System
Operational
Virtual Appliance
Operational
Warn/Block Pages
Operational
Zero Trust Access
Operational
API
Operational
UI
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cisco Secure Access - [Planned Maintenance] Remote Access VPN, United Kingdom, Europe (Germany, France), Israel, Saudi Arabia - From 2026-07-16 20:00 UTC to 2026-07-17 04:00 UTC Jul 16, 2026 20:00 - Jul 17, 2026 04:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Scheduled maintenance for the Remote Access VPN (RAVPN) service, including operational improvements and security updates.
Date and Time
July 16th, 20:00 UTC to July 17th, 04:00 UTC
Impact
During the maintenance window, active VPN sessions connected through the affected data centers listed below may experience a brief disconnection. VPN sessions connected through the corresponding paired data centers are not expected to be affected. Users with the Auto Reconnect feature enabled will have their VPN connections automatically re-established. Users without Auto Reconnect enabled will need to manually reconnect using Cisco Secure Client. This maintenance is scheduled during off-business hours to help minimize customer disruption.
Affected Data Centers
United Kingdom: eu-west-2_1_1
Europe (Germany): eu-central-1_1_1
Europe (France): eu-west-3_1_1
Israel: il-central-1_1_1
Saudi Arabia: csc-me-central-2_1_2
Paired Data Centers (No impact)
United Kingdom: eu-west-2_1_0
Europe (Germany): eu-central-1_1_0
Europe (France): eu-west-3_1_0
Israel: il-central-1_1_0
Saudi Arabia: csc-me-central-2_1_0
Components
Remote Access VPN
We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Posted on Jul 01, 2026 - 22:22 UTC
Maintenance Details
Scheduled maintenance for the Remote Access VPN (RAVPN) service, including operational improvements and security updates.
Date and Time
July 16th, 20:00 UTC to July 17th, 04:00 UTC
Impact
During the maintenance window, active VPN sessions connected through the affected data centers listed below may experience a brief disconnection. VPN sessions connected through the corresponding paired data centers are not expected to be affected. Users with the Auto Reconnect feature enabled will have their VPN connections automatically re-established. Users without Auto Reconnect enabled will need to manually reconnect using Cisco Secure Client. This maintenance is scheduled during off-business hours to help minimize customer disruption.
Affected Data Centers
United Kingdom: eu-west-2_1_1
Europe (Germany): eu-central-1_1_1
Europe (France): eu-west-3_1_1
Israel: il-central-1_1_1
Saudi Arabia: csc-me-central-2_1_2
Paired Data Centers (No impact)
United Kingdom: eu-west-2_1_0
Europe (Germany): eu-central-1_1_0
Europe (France): eu-west-3_1_0
Israel: il-central-1_1_0
Saudi Arabia: csc-me-central-2_1_0
Components
Remote Access VPN
We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Posted on Jul 01, 2026 - 22:22 UTC
Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups, Europe, United Kingdom, Switzerland, Africa, Saudi Arabia, Israel - From 2026-07-16 20:00 UTC to 2026-07-17 04:00 UTC Jul 16, 2026 20:00 - Jul 17, 2026 04:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Cisco will update SSE Network Tunnel Groups across the listed data centers.
Date and Time
July 16th, 20:00 UTC to July 17th, 04:00 UTC
Impact
During this maintenance, Cisco will update SSE Network Tunnel Groups across the listed data centers. Tunnels connected to a data center undergoing maintenance may briefly fail over or reconnect to another available data center within the same region.
IPsec tunnel sessions may experience a short intermittent reconnection period during the update. Individual tunnel recovery is generally expected within 60 seconds, depending on customer-side tunnel settings.
New sessions are expected to connect to an available data center. No sustained traffic interruption is expected, recovery should occur automatically, and no customer action is required
Affected Data Centers
United Kingdom: eu-west-2_1_1
Europe (France): eu-west-3_1_1
Europe (Germany): eu-central-1_1_1
Switzerland (Zurich): eu-central-2_1_1
Europe (Stockholm): eu-north-1_1_1
Israel (Tel Aviv): il-central-1_1_1
Africa (South Africa): af-south-1_1_1
Europe (Spain): eu-south-2_1_1
Europe (Milan): eu-south-1_1_1
Middle East (Saudi Arabia: csc_me-central-2_1_2
Paired Data Centers (No impact)
United Kingdom: eu-west-2_1_0
Europe (France): eu-west-3_1_0
Europe (Germany): eu-central-1_1_0
Switzerland (Zurich): eu-central-2_1_0
Europe (Stockholm): eu-north-1_1_0
Israel (Tel Aviv): il-central-1_1_0
Africa (South Africa): af-south-1_1_0
Europe (Spain): eu-south-2_1_0
Europe (Milan): eu-south-1_1_0
Middle East (Saudi Arabia: csc_me-central-2_1_0
Components
Network Tunnel Groups
We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Posted on Jul 03, 2026 - 07:33 UTC
Maintenance Details
Cisco will update SSE Network Tunnel Groups across the listed data centers.
Date and Time
July 16th, 20:00 UTC to July 17th, 04:00 UTC
Impact
During this maintenance, Cisco will update SSE Network Tunnel Groups across the listed data centers. Tunnels connected to a data center undergoing maintenance may briefly fail over or reconnect to another available data center within the same region.
IPsec tunnel sessions may experience a short intermittent reconnection period during the update. Individual tunnel recovery is generally expected within 60 seconds, depending on customer-side tunnel settings.
New sessions are expected to connect to an available data center. No sustained traffic interruption is expected, recovery should occur automatically, and no customer action is required
Affected Data Centers
United Kingdom: eu-west-2_1_1
Europe (France): eu-west-3_1_1
Europe (Germany): eu-central-1_1_1
Switzerland (Zurich): eu-central-2_1_1
Europe (Stockholm): eu-north-1_1_1
Israel (Tel Aviv): il-central-1_1_1
Africa (South Africa): af-south-1_1_1
Europe (Spain): eu-south-2_1_1
Europe (Milan): eu-south-1_1_1
Middle East (Saudi Arabia: csc_me-central-2_1_2
Paired Data Centers (No impact)
United Kingdom: eu-west-2_1_0
Europe (France): eu-west-3_1_0
Europe (Germany): eu-central-1_1_0
Switzerland (Zurich): eu-central-2_1_0
Europe (Stockholm): eu-north-1_1_0
Israel (Tel Aviv): il-central-1_1_0
Africa (South Africa): af-south-1_1_0
Europe (Spain): eu-south-2_1_0
Europe (Milan): eu-south-1_1_0
Middle East (Saudi Arabia: csc_me-central-2_1_0
Components
Network Tunnel Groups
We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Posted on Jul 03, 2026 - 07:33 UTC
Cisco Secure Access - [Planned Maintenance] US (Virginia) - From 2026-07-18 02:00 UTC to 2026-07-19 06:00 UTC Jul 18, 2026 02:00 - Jul 19, 2026 06:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
The platform team will be performing upgrades in the us-east-1_1_0 vEDC. During this time, traffic will be redirected to us-east-1_1_1, in the same resiliency region.
Date and Time
July 18th, 02:00 UTC to July 19th, 06:00 UTC
Impact
During this maintenance window, sessions on the affected VEDC may be terminated. Services will attempt to automatically reconnect to another VEDC within the same region; however, seamless reconnection depends on client configuration. For IPsec connectivity, traffic continuity depends on customer-side failover configuration. Brief session interruptions may occur.
Data Centers
US (Virginia): us-east-1_1_0
Components
API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access
We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Posted on Jul 02, 2026 - 10:27 UTC
Maintenance Details
The platform team will be performing upgrades in the us-east-1_1_0 vEDC. During this time, traffic will be redirected to us-east-1_1_1, in the same resiliency region.
Date and Time
July 18th, 02:00 UTC to July 19th, 06:00 UTC
Impact
During this maintenance window, sessions on the affected VEDC may be terminated. Services will attempt to automatically reconnect to another VEDC within the same region; however, seamless reconnection depends on client configuration. For IPsec connectivity, traffic continuity depends on customer-side failover configuration. Brief session interruptions may occur.
| Component | Existing / New Sessions | Recovery / Customer Action |
|---|---|---|
| Cisco Secure Client | Sessions on the affected VEDC can be terminated. New sessions are not expected to be impacted. | Services will attempt to automatically reconnect to another VEDC. Manual reconnection required if auto-reconnect is not enabled. |
| Data Loss Prevention | DLP Reporting pages will be unavailable and DLP Events will be delayed in reporting. | All other services remain operational. No customer action required. |
| Network Tunnel Groups | Existing sessions can briefly reconnect through the paired data center. New sessions are not expected to be impacted. | Recovery is automatic. No customer action required. Impact is expected to last only a few seconds during the start and end of maintenance. |
| Policy Enforcement | No service interruption or traffic impact is expected. | No customer action required. |
| Remote Access VPN | Active VPN sessions connected through the affected data center can be disconnected. New sessions are not expected to be impacted. | Users will need to reconnect. Sessions are expected to establish through the paired data center. |
| Remote Browser Isolation | RBI will be unavailable for some or all of the maintenance window. | Customer traffic will be rerouted to Secure Web Gateway; policies other than RBI policies will be applied. |
| Reserved IP | Traffic will egress using alternate public IP addresses instead of Reserved IPs. | Customers relying on Reserved IP allowlisting will experience connectivity issues until maintenance ends. |
| Resource Connector | Resource Connector sessions can briefly disconnect or move to a nearby healthy data center. New sessions are not expected to be impacted. | Recovery is automatic. No customer action required. Expected recovery is less than one minute. |
| Zero Trust Access | ZTNA enrollments and OCSP checks will intermittently fail during the maintenance window. | Re-enrolling Secure Access ZTNA clients will restore normal workflow. No impact to other ZTNA workflows. |
Data Centers
US (Virginia): us-east-1_1_0
Components
API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access
We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Posted on Jul 02, 2026 - 10:27 UTC
Cisco Secure Access - [Planned Maintenance] Remote Access VPN, Asia Pacific (Osaka,Tokyo) - From 2026-07-18 16:00 UTC to 2026-07-18 20:00 UTC Jul 18, 2026 16:00-20:00 UTC
Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
Scheduled maintenance of standard EKS infrastructure upgrade for the Remote Access VPN components.
Date and Time: July 18th, 16:00 UTC to July 18th, 20:00 UTC
Impact:
During the maintenance window, active VPN sessions connected through the affected data centers listed below may experience a brief disconnection. VPN sessions connected through the corresponding paired data centers are not expected to be affected. Users with the Auto Reconnect feature enabled will have their VPN connections automatically re-established. Users without Auto Reconnect enabled will need to manually reconnect using Cisco Secure Client. This maintenance is scheduled during off-business hours to help minimize customer disruption.
Affected Data Centers
Asia Pacific (Osaka) - ap-northeast-3_1_0
Asia Pacific (Tokyo) - ap-northeast-1_1_0
Paired Data Centers (No impact)
Asia Pacific (Osaka) - ap-northeast-3_1_1
Asia Pacific (Tokyo) - ap-northeast-1_1_1
Components
Remote Access VPN
We're Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Jul 06, 2026 - 16:39 UTC
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
Scheduled maintenance of standard EKS infrastructure upgrade for the Remote Access VPN components.
Date and Time: July 18th, 16:00 UTC to July 18th, 20:00 UTC
Impact:
During the maintenance window, active VPN sessions connected through the affected data centers listed below may experience a brief disconnection. VPN sessions connected through the corresponding paired data centers are not expected to be affected. Users with the Auto Reconnect feature enabled will have their VPN connections automatically re-established. Users without Auto Reconnect enabled will need to manually reconnect using Cisco Secure Client. This maintenance is scheduled during off-business hours to help minimize customer disruption.
Affected Data Centers
Asia Pacific (Osaka) - ap-northeast-3_1_0
Asia Pacific (Tokyo) - ap-northeast-1_1_0
Paired Data Centers (No impact)
Asia Pacific (Osaka) - ap-northeast-3_1_1
Asia Pacific (Tokyo) - ap-northeast-1_1_1
Components
Remote Access VPN
We're Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Jul 06, 2026 - 16:39 UTC
Cisco Secure Access - [Planned Maintenance] Remote Access VPN, Asia Pacific (Osaka,Tokyo) - From 2026-07-19 16:00 UTC to 2026-07-19 20:00 UTC Jul 19, 2026 16:00-20:00 UTC
Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
Scheduled maintenance of standard EKS infrastructure upgrade for the Remote Access VPN components.
Date and Time: July 19th, 16:00 UTC to July 19th, 20:00 UTC
Impact:
During the maintenance window, active VPN sessions connected through the affected data centers listed below may experience a brief disconnection. VPN sessions connected through the corresponding paired data centers are not expected to be affected. Users with the Auto Reconnect feature enabled will have their VPN connections automatically re-established. Users without Auto Reconnect enabled will need to manually reconnect using Cisco Secure Client. This maintenance is scheduled during off-business hours to help minimize customer disruption.
Affected Data Centers
Asia Pacific (Osaka) - ap-northeast-3_1_1
Asia Pacific (Tokyo) - ap-northeast-1_1_1
Paired Data Centers (No impact)
Asia Pacific (Osaka) - ap-northeast-3_1_0
Asia Pacific (Tokyo) - ap-northeast-1_1_0
Components
Remote Access VPN
We're Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Jul 06, 2026 - 16:44 UTC
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
Scheduled maintenance of standard EKS infrastructure upgrade for the Remote Access VPN components.
Date and Time: July 19th, 16:00 UTC to July 19th, 20:00 UTC
Impact:
During the maintenance window, active VPN sessions connected through the affected data centers listed below may experience a brief disconnection. VPN sessions connected through the corresponding paired data centers are not expected to be affected. Users with the Auto Reconnect feature enabled will have their VPN connections automatically re-established. Users without Auto Reconnect enabled will need to manually reconnect using Cisco Secure Client. This maintenance is scheduled during off-business hours to help minimize customer disruption.
Affected Data Centers
Asia Pacific (Osaka) - ap-northeast-3_1_1
Asia Pacific (Tokyo) - ap-northeast-1_1_1
Paired Data Centers (No impact)
Asia Pacific (Osaka) - ap-northeast-3_1_0
Asia Pacific (Tokyo) - ap-northeast-1_1_0
Components
Remote Access VPN
We're Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Jul 06, 2026 - 16:44 UTC
Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups, Asia Pacific (Tokyo, Osaka and Singapore) - From 2026-07-22 16:00 UTC to 2026-07-22 20:00 UTC Jul 22, 2026 16:00-20:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Cisco will update SSE Network Tunnel Groups across the listed data centers.
Date and Time
July 22nd, 16:00 UTC to July 22nd, 20:00 UTC
Impact
During this maintenance, Cisco will update SSE Network Tunnel Groups across the listed data centers. Tunnels connected to a data center undergoing maintenance may briefly fail over or reconnect to another available data center within the same region.
IPsec tunnel sessions may experience a short intermittent reconnection period during the update. Individual tunnel recovery is generally expected within 60 seconds, depending on customer-side tunnel settings.
New sessions are expected to connect to an available data center. No sustained traffic interruption is expected, recovery should occur automatically, and no customer action is required
Affected Data Centers
Asia Pacific (Tokyo): csc-ap-northeast-1-1-0
Asia Pacific (Tokyo): ap-northeast-1_1_0
Asia Pacific (Osaka): ap-northeast-3_1_0
Asia Pacific (Singapore): ap-southeast-1_1_0
Paired Data Centers (No impact)
Asia Pacific (Tokyo): csc-ap-northeast-1-1-1
Asia Pacific (Tokyo): ap-northeast-1_1_1
Asia Pacific (Osaka): ap-northeast-3_1_1
Asia Pacific (Singapore): ap-southeast-1_1_1
Components
Network Tunnel Groups
We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Posted on Jul 15, 2026 - 20:16 UTC
Maintenance Details
Cisco will update SSE Network Tunnel Groups across the listed data centers.
Date and Time
July 22nd, 16:00 UTC to July 22nd, 20:00 UTC
Impact
During this maintenance, Cisco will update SSE Network Tunnel Groups across the listed data centers. Tunnels connected to a data center undergoing maintenance may briefly fail over or reconnect to another available data center within the same region.
IPsec tunnel sessions may experience a short intermittent reconnection period during the update. Individual tunnel recovery is generally expected within 60 seconds, depending on customer-side tunnel settings.
New sessions are expected to connect to an available data center. No sustained traffic interruption is expected, recovery should occur automatically, and no customer action is required
Affected Data Centers
Asia Pacific (Tokyo): csc-ap-northeast-1-1-0
Asia Pacific (Tokyo): ap-northeast-1_1_0
Asia Pacific (Osaka): ap-northeast-3_1_0
Asia Pacific (Singapore): ap-southeast-1_1_0
Paired Data Centers (No impact)
Asia Pacific (Tokyo): csc-ap-northeast-1-1-1
Asia Pacific (Tokyo): ap-northeast-1_1_1
Asia Pacific (Osaka): ap-northeast-3_1_1
Asia Pacific (Singapore): ap-southeast-1_1_1
Components
Network Tunnel Groups
We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Posted on Jul 15, 2026 - 20:16 UTC
Cisco Secure Access - [Planned Maintenance] Infrastructure Maintenance, Asia Pacific (Tokyo) - From 2026-07-24 22:00:00 UTC to 2026-07-26 22:00:00 UTC Jul 24, 2026 22:00 - Jul 25, 2026 22:00 UTC
Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
During this maintenance, the site services will go entirely out of rotation and returned to service after maintenance validation is complete.
Date and Time: 2026-07-24 22:00:00 UTC to 2026-07-26 22:00:00 UTC
Impact:
During this maintenance, the entire site will be taken out of rotation to facilitate the infrastructure maintenance.
The site will remain out of rotation throughout the maintenance window and will be returned to service after all maintenance activities have been completed and validation has been successfully performed.
Affected Data Centers
Asia Pacific (Tokyo) - csc_ap-northeast-1_1_1
Components
Cisco Secure Client, DNS, Network Tunnel Groups, Remote Access VPN, Reserved IP, Resource Connector, Web Security, Zero Trust Access
We're Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Jul 10, 2026 - 05:36 UTC
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
During this maintenance, the site services will go entirely out of rotation and returned to service after maintenance validation is complete.
Date and Time: 2026-07-24 22:00:00 UTC to 2026-07-26 22:00:00 UTC
Impact:
During this maintenance, the entire site will be taken out of rotation to facilitate the infrastructure maintenance.
The site will remain out of rotation throughout the maintenance window and will be returned to service after all maintenance activities have been completed and validation has been successfully performed.
Affected Data Centers
Asia Pacific (Tokyo) - csc_ap-northeast-1_1_1
Components
Cisco Secure Client, DNS, Network Tunnel Groups, Remote Access VPN, Reserved IP, Resource Connector, Web Security, Zero Trust Access
We're Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Jul 10, 2026 - 05:36 UTC
Cisco Secure Access - [Planned Maintenance] Dashboard, Policy Enforcement, Global - From 2026-07-25 16:00 UTC to 2026-07-25 20:00 UTC Jul 25, 2026 16:00-20:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Cisco will be performing maintenance on the Tenant Controls service to update backend infrastructure and related service configuration.
Date and Time
July 25th, 16:00 UTC to July 25th, 20:00 UTC
Impact
During the maintenance window, users making changes to Tenant Controls may experience an issue where records created or updated may not be captured or reflected after the deployment is complete. Existing and new sessions using Tenant Controls during the maintenance window may experience temporary issues related to changes made during the window.
No direct traffic impact is expected. If any Tenant Controls changes are not reflected as expected, users can retry the action after the maintenance window. Recovery is expected to be automatic, and no customer action is required.
Policy Enforcement: No service interruption or traffic impact is expected. No customer action required.
Data Centers
Global
Components
Dashboard, Policy Enforcement
We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Posted on Jul 15, 2026 - 16:43 UTC
Maintenance Details
Cisco will be performing maintenance on the Tenant Controls service to update backend infrastructure and related service configuration.
Date and Time
July 25th, 16:00 UTC to July 25th, 20:00 UTC
Impact
During the maintenance window, users making changes to Tenant Controls may experience an issue where records created or updated may not be captured or reflected after the deployment is complete. Existing and new sessions using Tenant Controls during the maintenance window may experience temporary issues related to changes made during the window.
No direct traffic impact is expected. If any Tenant Controls changes are not reflected as expected, users can retry the action after the maintenance window. Recovery is expected to be automatic, and no customer action is required.
Policy Enforcement: No service interruption or traffic impact is expected. No customer action required.
Data Centers
Global
Components
Dashboard, Policy Enforcement
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Posted on Jul 15, 2026 - 16:43 UTC