All Systems Operational

About This Site

Cisco Secure Access has a global infrastructure with built in redundancy and failover routing designed to minimize any planned or unplanned outages.

Secure Access provides complete transparency so you can always see the current status of all the Secure Access cloud services.

Asia Pacific (Hong Kong) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Asia Pacific (Jakarta) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Asia Pacific (Osaka) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Asia Pacific (Singapore) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Africa (South Africa) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Asia Pacific (Tokyo) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Australia (Sydney) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Brazil Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Canada (Central) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Europe (Germany) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Europe (Stockholm) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
India (South) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
India (West) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Israel (Tel Aviv) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Middle East (UAE) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Saudi Arabia Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention (LA) Operational
DNS Operational
Experience Insights (LA) Operational
Network Tunnel Groups (LA) Operational
Policy Enforcement Operational
Remote Access VPN (LA) Operational
Remote Browser Isolation (LA) Operational
Reporting and Logging Operational
Reserved IP (LA) Operational
Resource Connector (LA) Operational
Web Security (LA) Operational
Zero Trust Access (LA) Operational
Switzerland (Zurich) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
United Kingdom Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
US (Pacific Northwest) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
US (Virginia) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Global Operational
Cloud Malware Protection Operational
Dashboard Operational
Documentation Operational
Identity Operational
Support Ticketing System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Global DNS anycast availability in Saudi Arabia on February 17th Feb 17, 2025 00:00 - Feb 18, 2025 00:00 UTC
Starting on 17 February, the global DNS anycast IPs (208.67.222.222 and 208.67.220.220) will be advertised in Jeddah. There are also alternate IPs 146.112.70.70 and 146.112.71.71 available. See this article for more information: https://community.cisco.com/t5/umbrella-announcements/umbrella-edge-data-center-update-in-jeddah-saudi-arabia/ta-p/5191587
Posted on Feb 07, 2025 - 18:59 UTC
Update - This maintenance window has been postponed to 17th February 2025.
Feb 11, 2025 - 04:20 UTC
Scheduled - Identity Service will undergo maintenance to improve performance. While we strive to minimize disruptions, it is possible that AD Provisioning, and updating existing users, or groups may be temporarily affected.

We kindly request that you retry these operations once the maintenance window has concluded.

Authentication of existing identities and policies will not be affected.

Feb 07, 2025 - 06:59 UTC
We are performing maintenance on our Cisco Secure Access infrastructure. Customer traffic at the primary DC will failover to the backup DC during this maintenance. We're sorry for any inconvenience this may cause.
Posted on Feb 13, 2025 - 23:53 UTC
We are performing maintenance on our Cisco Secure Access infrastructure. Customer traffic at the primary DC will failover to the backup DC during this maintenance. We're sorry for any inconvenience this may cause.
Posted on Feb 13, 2025 - 23:55 UTC
We are performing maintenance on our Cisco Secure Access infrastructure. Customer traffic at the primary DC will failover to the backup DC during this maintenance. We're sorry for any inconvenience this may cause.
Posted on Feb 13, 2025 - 23:56 UTC
Past Incidents
Feb 14, 2025
Resolved - This incident has been resolved.
Feb 14, 05:33 UTC
Monitoring - Our service is now fully operational. We will monitor to ensure that the remediation is effective before designating this incident as resolved.
Feb 14, 02:03 UTC
Update - While some of the Secure Access services are recovering, we are still working towards achieving a full resolution.
Feb 14, 01:16 UTC
Identified - We have identified a networking problem with a third-party vendor and we are actively working to mitigate it.
Feb 14, 00:33 UTC
Investigating - We are currently investigating an issue affecting all Secure Access services in Europe North (Stockholm) region.
Feb 14, 00:23 UTC
Resolved - Further impact has been identified. Please refer to https://status.sse.cisco.com/incidents/5z1cjt7hqbwb for more information.
Feb 14, 00:25 UTC
Update - We are continuing to investigate this issue.
Feb 14, 00:01 UTC
Investigating - We are investigating an issue affecting Cisco Secure Access for network tunnel groups. Customer tunnels may not be able to pass traffic. Updates will be provided as new information becomes available.
Feb 13, 23:47 UTC
Feb 13, 2025
Resolved - The impact for ZTNA customers has been resolved.
Feb 13, 23:35 UTC
Identified - Cisco Secure Access customers utilizing ZTNA clientless and client-based solutions may have encountered difficulties with new enrollments or posture checks starting around 18:00 UTC. This was due to an issue with Duo, which is outlined at the link below.

https://status.duo.com/incidents/h7lht3g1zv9w

Services should be coming back online shortly.

We sincerely apologize for any inconvenience this may have caused.

Feb 13, 21:54 UTC
Completed - The scheduled maintenance has been completed.
Feb 13, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 17:00 UTC
Scheduled - We are performing maintenance on our Cisco Secure Access infrastructure. Customer traffic at the backup DC will failover to the primary DC during this maintenance. We're sorry for any inconvenience this may cause.
Feb 8, 00:23 UTC
Feb 12, 2025
Completed - The scheduled maintenance has been completed.
Feb 12, 22:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 17:45 UTC
Scheduled - We are performing maintenance on our Cisco Secure Access infrastructure. Customer traffic at the primary DC will failover to the backup DC during this maintenance. We're sorry for any inconvenience this may cause.
Feb 8, 00:21 UTC
Feb 11, 2025
Completed - The scheduled maintenance has been completed.
Feb 11, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 16:00 UTC
Scheduled - We are performing maintenance on our Cisco Secure Access infrastructure. Customer traffic at the backup DC will failover to the primary DC during this maintenance. We're sorry for any inconvenience this may cause.
Feb 8, 00:22 UTC
Feb 10, 2025
Completed - The scheduled maintenance has been completed.
Feb 10, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 16:00 UTC
Scheduled - We are performing maintenance on our Cisco Secure Access infrastructure. Customer traffic at the primary DC will failover to the backup DC during this maintenance. We're sorry for any inconvenience this may cause.
Feb 8, 00:19 UTC
Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025
Completed - The scheduled maintenance has been completed.
Feb 6, 23:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 19:00 UTC
Scheduled - We are performing maintenance on our Cisco Secure Access infrastructure which will affect reserved IP. During this maintenance traffic might egress to the internet using a non-reserved IP. We're sorry for any inconvenience this may cause.
Feb 5, 18:31 UTC
Completed - The scheduled maintenance has been completed.
Feb 6, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 18:00 UTC
Scheduled - We are performing maintenance on our Cisco Secure Access infrastructure. Customer traffic at the backup DC will failover to the primary DC during this maintenance. We're sorry for any inconvenience this may cause.
Jan 31, 19:41 UTC
Completed - The scheduled maintenance has been completed.
Feb 6, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 10:00 UTC
Scheduled - We are performing maintenance on our Cisco Secure Access infrastructure. Customer traffic at the backup DC will failover to the primary DC during this maintenance. We're sorry for any inconvenience this may cause.
Jan 31, 19:42 UTC
Feb 5, 2025
Completed - The scheduled maintenance has been completed.
Feb 5, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 18:00 UTC
Scheduled - We are performing maintenance on our Cisco Secure Access infrastructure. Customer traffic at the primary DC will failover to the backup DC during this maintenance. We're sorry for any inconvenience this may cause.
Jan 31, 19:39 UTC
Resolved - We have resolved this issue. If you continue to experience issues please reach out to Cisco Secure Access support
Feb 5, 19:15 UTC
Investigating - We are investigating an issue affecting network tunnel groups through our Asia Pacific (Osaka) data center. Those connected through hub 3-1-0 should not experience any issues. We will provide more updates as they become readily available.
Feb 5, 18:39 UTC
Completed - The scheduled maintenance has been completed.
Feb 5, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 10:00 UTC
Scheduled - We are performing maintenance on our Cisco Secure Access infrastructure. Customer traffic at the primary DC will failover to the backup DC during this maintenance. We're sorry for any inconvenience this may cause.
Jan 31, 19:38 UTC
Completed - The scheduled maintenance has been completed.
Feb 5, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 21:00 UTC
Scheduled - We are performing maintenance on our Cisco Secure Access infrastructure. Customer traffic at the backup DC will failover to the primary DC during this maintenance. We're sorry for any inconvenience this may cause.
Jan 31, 19:37 UTC
Feb 4, 2025
Completed - The scheduled maintenance has been completed.
Feb 4, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 09:00 UTC
Scheduled - We are performing maintenance on our Cisco Secure Access infrastructure. Customer traffic at the backup DC will failover to the primary DC during this maintenance. We're sorry for any inconvenience this may cause.
Jan 31, 19:36 UTC
Completed - The scheduled maintenance has been completed.
Feb 4, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 21:00 UTC
Scheduled - We are performing maintenance on our Cisco Secure Access infrastructure. Customer traffic at the primary DC will failover to the backup DC during this maintenance. We're sorry for any inconvenience this may cause.
Jan 31, 19:35 UTC
Feb 3, 2025
Completed - The scheduled maintenance has been completed.
Feb 3, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 09:00 UTC
Scheduled - We are performing maintenance on our Cisco Secure Access infrastructure. Customer traffic at the primary DC will failover to the backup DC during this maintenance. We're sorry for any inconvenience this may cause.
Jan 31, 19:34 UTC
Feb 2, 2025
Completed - The scheduled maintenance has been completed.
Feb 2, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 17:00 UTC
Scheduled - We are performing maintenance on our Cisco Secure Access infrastructure which will affect remote access VPN. End users will lose connectivity during this maintenance, and they could try reconnecting after 2-3 mins post disconnection to resume service . We're sorry for any inconvenience this may cause
Jan 31, 16:28 UTC
Feb 1, 2025
Jan 31, 2025
Completed - The scheduled maintenance has been completed.
Jan 31, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 18:00 UTC
Scheduled - We are performing maintenance on our Cisco Secure Access infrastructure which will affect network tunnel groups. Customer tunnels at the backup DC will failover to the primary DC during this maintenance. We're sorry for any inconvenience this may cause.
Jan 30, 00:50 UTC