Cisco Secure Access - [Planned Maintenance] Web Security & Reserved IP - US (Virginia) - From 2026-05-30 16:00 UTC to 2026-05-30 23:00 UTC
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 2026 - 16:00 UTC
May 30, 2026 - 16:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
This Network maintenance is part of ongoing infrastructure improvements to support increased production capacity.
Date and Time: May 30th, 16:00 UTC to May 30th, 23:00 UTC
Impact:
During this maintenance, traffic will egress using alternate public IP addresses instead of Reserved IPs, and customers relying on Reserved IP allowlisting will experience connectivity issues. After this maintenance, public IPv6 subnets and associated IPv6 addresses will change, while public IPv4 addresses are expected to remain unchanged. The new IPv6 addresses will remain within the Cisco IPv6 Shared Ranges documented here: https://securitydocs.cisco.com/docs/csa/olh/119036.dita
Data Centers
US (Virginia) : us-east-1_1_0
US (Virginia) : us-east-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
May 30, 2026 16:00-23:00 UTC
Maintenance Details :
This Network maintenance is part of ongoing infrastructure improvements to support increased production capacity.
Date and Time: May 30th, 16:00 UTC to May 30th, 23:00 UTC
Impact:
During this maintenance, traffic will egress using alternate public IP addresses instead of Reserved IPs, and customers relying on Reserved IP allowlisting will experience connectivity issues. After this maintenance, public IPv6 subnets and associated IPv6 addresses will change, while public IPv4 addresses are expected to remain unchanged. The new IPv6 addresses will remain within the Cisco IPv6 Shared Ranges documented here: https://securitydocs.cisco.com/docs/csa/olh/119036.dita
Data Centers
US (Virginia) : us-east-1_1_0
US (Virginia) : us-east-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
May 30, 2026 16:00-23:00 UTC
Cisco Secure Access - [Planned Maintenance] Asia Pacific (Osaka)- From 2026-05-29 16:00 UTC to 2026-05-30 20:00 UTC
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 2026 - 16:00 UTC
May 29, 2026 - 16:00 UTC
Update - Please note that the maintenance window has been rescheduled.
Previous Schedule: April 14th, 16:00 UTC to April 15th, 16:00 UTC
Updated Schedule:May 29th, 16:00 UTC to May 30th, 20:00 UTC
All other details remain unchanged. Thank you for your understanding.
May 29, 2026 16:00 - May 30, 2026 20:00 UTC
Previous Schedule: April 14th, 16:00 UTC to April 15th, 16:00 UTC
Updated Schedule:May 29th, 16:00 UTC to May 30th, 20:00 UTC
All other details remain unchanged. Thank you for your understanding.
May 29, 2026 16:00 - May 30, 2026 20:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details:
We are performing scheduled upgrades to our Asia Pacific (Osaka) infrastructure. To ensure continuous service, all traffic is being automatically redirected to a secondary environment. No service interruption is expected.
Components:
API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access.
Date and Time: May 29th, 16:00 UTC to May 30th, 20:00 UTC
Impact:
During this maintenance window, traffic will transition to the secondary data center. Active sessions will briefly disconnect during failover and will automatically reconnect. If a session does not automatically reconnect, users must manually reconnect their VPN session. No other action is required from customers.
Data Centers
Asia Pacific (Osaka) – ap-northeast-3_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
May 29, 2026 16:00 - May 30, 2026 20:00 UTC
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details:
We are performing scheduled upgrades to our Asia Pacific (Osaka) infrastructure. To ensure continuous service, all traffic is being automatically redirected to a secondary environment. No service interruption is expected.
Components:
API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access.
Date and Time: May 29th, 16:00 UTC to May 30th, 20:00 UTC
Impact:
During this maintenance window, traffic will transition to the secondary data center. Active sessions will briefly disconnect during failover and will automatically reconnect. If a session does not automatically reconnect, users must manually reconnect their VPN session. No other action is required from customers.
Data Centers
Asia Pacific (Osaka) – ap-northeast-3_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
May 29, 2026 16:00 - May 30, 2026 20:00 UTC
Update - We have implemented a mitigation to redirect UAE traffic to an alternate data center (Mumbai) to address the ongoing service impact. Traffic is being steered to the Mumbai region, and we are actively monitoring system stability and performance. This mitigation primarily applies to automatically steered (roaming) UAE traffic.
Customers in the affected region are advised to ensure their configurations align with previously shared guidance for alternate region routing, including any required updates to Network Tunnel Groups or Connector Groups. Customers already configured to alternate regions will continue using their configured region.
Our engineering teams continue to investigate the underlying cause and are working closely with partners to ensure full service restoration.
If you require any assistance, please contact us. We will provide guidance on the necessary actions.
Apr 27, 2026 - 17:47 UTC
Customers in the affected region are advised to ensure their configurations align with previously shared guidance for alternate region routing, including any required updates to Network Tunnel Groups or Connector Groups. Customers already configured to alternate regions will continue using their configured region.
Our engineering teams continue to investigate the underlying cause and are working closely with partners to ensure full service restoration.
If you require any assistance, please contact us. We will provide guidance on the necessary actions.
Apr 27, 2026 - 17:47 UTC
Identified - We are working closely with our cloud partners to address the regional data center issue.
In the meantime, we strongly recommend that customers continue to follow the previously shared mitigation guidance, including migrating traffic to alternate regions (Mumbai or Hyderabad), updating Network Tunnel Group configurations where applicable, and reconfiguring Connector Groups for ACGW/ZTNA services as outlined in earlier updates.
We are closely monitoring the situation and will provide further updates as more information becomes available.
Mar 03, 2026 - 19:55 UTC
In the meantime, we strongly recommend that customers continue to follow the previously shared mitigation guidance, including migrating traffic to alternate regions (Mumbai or Hyderabad), updating Network Tunnel Group configurations where applicable, and reconfiguring Connector Groups for ACGW/ZTNA services as outlined in earlier updates.
We are closely monitoring the situation and will provide further updates as more information becomes available.
Mar 03, 2026 - 19:55 UTC
Update - We are continuing to investigate this issue.
Mar 02, 2026 - 18:07 UTC
Mar 02, 2026 - 18:07 UTC
Update - We are continuing to investigate this issue.
Mar 02, 2026 - 12:17 UTC
Mar 02, 2026 - 12:17 UTC
Update - For Organizations Located Only in ME-Central:
Please follow these steps:
• Select the nearest available data center (Mumbai or Hyderabad) as your migration target.
• Configure VPN IP pools and profiles to match your organization’s current session load, mirroring your existing ME-Central setup.
SWG Services in ME-Central:
Due to the ongoing situation at this location, ME-Central has been taken out of rotation and customer traffic is being redirected to other regions.
Please follow these steps to change Network Tunnel Group region:
• Go to the NTG options as described here: https://securitydocs.cisco.com/docs/csa/olh/120421.dita
• Edit your existing tunnel for the Middle East (UAE) region.
• Change the region from Middle East (UAE) to India (West).
• Do not modify other settings; save the configuration.
• When prompted, type “UPDATE” and confirm.
• Use the new India (West) IP addresses shown to update your IPSEC CPE device.
• If Multi-Region Backhaul or route-maps are used, update BGP community values according to the new settings from Cisco SSE.
ACGW Services in ME-Central:
Please follow these steps:
• Create Connector groups in your new region(s).
• Assign private resources to the new Connector groups.
For detailed instructions and screenshots, refer to the Resource Connector deployment guide:
https://securitydocs.cisco.com/docs/csa/olh/118906.dita
This guide provides a clear, step-by-step walkthrough to ensure a smooth migration process.
If you require any assistance, please contact us. We will provide guidance on the necessary actions.
We appreciate your cooperation and patience as we work to restore full service. Further updates will be provided as information becomes available.
Mar 02, 2026 - 09:03 UTC
Please follow these steps:
• Select the nearest available data center (Mumbai or Hyderabad) as your migration target.
• Configure VPN IP pools and profiles to match your organization’s current session load, mirroring your existing ME-Central setup.
SWG Services in ME-Central:
Due to the ongoing situation at this location, ME-Central has been taken out of rotation and customer traffic is being redirected to other regions.
Please follow these steps to change Network Tunnel Group region:
• Go to the NTG options as described here: https://securitydocs.cisco.com/docs/csa/olh/120421.dita
• Edit your existing tunnel for the Middle East (UAE) region.
• Change the region from Middle East (UAE) to India (West).
• Do not modify other settings; save the configuration.
• When prompted, type “UPDATE” and confirm.
• Use the new India (West) IP addresses shown to update your IPSEC CPE device.
• If Multi-Region Backhaul or route-maps are used, update BGP community values according to the new settings from Cisco SSE.
ACGW Services in ME-Central:
Please follow these steps:
• Create Connector groups in your new region(s).
• Assign private resources to the new Connector groups.
For detailed instructions and screenshots, refer to the Resource Connector deployment guide:
https://securitydocs.cisco.com/docs/csa/olh/118906.dita
This guide provides a clear, step-by-step walkthrough to ensure a smooth migration process.
If you require any assistance, please contact us. We will provide guidance on the necessary actions.
We appreciate your cooperation and patience as we work to restore full service. Further updates will be provided as information becomes available.
Mar 02, 2026 - 09:03 UTC
Update - We are continuing our investigation into the service availability issue impacting Secure Access. Some users may still experience intermittent timeouts or difficulties accessing resources. Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution.
We apologize for any inconvenience caused and thank you for your patience.
Mar 02, 2026 - 08:34 UTC
We apologize for any inconvenience caused and thank you for your patience.
Mar 02, 2026 - 08:34 UTC
Update - We are continuing to investigate this issue.
Mar 02, 2026 - 07:49 UTC
Mar 02, 2026 - 07:49 UTC
Update - We are continuing to investigate this issue.
Mar 02, 2026 - 06:18 UTC
Mar 02, 2026 - 06:18 UTC
Investigating - We are currently investigating a service availability issue affecting Secure Access in the Dubai.
Some users may experience timeouts and difficulties accessing resources.
Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available.
If you are using a reserved IP and need to steer your traffic to an alternate region, please contact us for assistance.
We apologize for any inconvenience caused and thank you for your patience.
We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Mar 02, 2026 - 05:55 UTC
Some users may experience timeouts and difficulties accessing resources.
Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available.
If you are using a reserved IP and need to steer your traffic to an alternate region, please contact us for assistance.
We apologize for any inconvenience caused and thank you for your patience.
We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Mar 02, 2026 - 05:55 UTC
About This Site
Cisco Secure Access has a global infrastructure with built in redundancy and failover routing designed to minimize any planned or unplanned outages.
Secure Access provides complete transparency so you can always see the current status of all the Secure Access cloud services.
* The China (Beijing) data center is operated by Digital China Cloud Technology Limited (DCC), who is the authorized operator and seller of Cisco Secure Access China operated by DCC service. For more information about this data center click here.
Asia Pacific (Hong Kong)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Asia Pacific (Jakarta)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Asia Pacific (Osaka)
Under Maintenance
API
Under Maintenance
Cisco Secure Client
Under Maintenance
Data Loss Prevention
Under Maintenance
DNS
Operational
Experience Insights
Under Maintenance
Network Tunnel Groups
Under Maintenance
Policy Enforcement
Under Maintenance
Remote Access VPN
Under Maintenance
Remote Browser Isolation
Under Maintenance
Reporting and Logging
Under Maintenance
Reserved IP
Under Maintenance
Resource Connector
Under Maintenance
Web Security
Under Maintenance
Zero Trust Access
Under Maintenance
Asia Pacific (Singapore)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Asia Pacific (Tokyo)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Africa (South Africa)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Australia (Sydney)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Brazil
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Canada (Central)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Canada (West)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
China (Beijing)*
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Reporting and Logging
Operational
Web Security
Operational
Dashboard
Operational
Identity
Operational
Europe (Germany)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Europe (Milan)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Europe (Spain)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Europe (Stockholm)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Europe (France)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
India (South)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
India (West)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Israel (Tel Aviv)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
LATAM (Mexico)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Middle East (UAE)
Degraded Performance
API
Degraded Performance
Cisco Secure Client
Degraded Performance
Data Loss Prevention
Degraded Performance
DNS
Degraded Performance
Experience Insights
Degraded Performance
Network Tunnel Groups
Degraded Performance
Policy Enforcement
Degraded Performance
Remote Access VPN
Degraded Performance
Remote Browser Isolation
Degraded Performance
Reporting and Logging
Degraded Performance
Reserved IP
Degraded Performance
Resource Connector
Degraded Performance
Web Security
Degraded Performance
Zero Trust Access
Degraded Performance
Saudi Arabia
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention (LA)
Operational
DNS
Operational
Experience Insights (LA)
Operational
Network Tunnel Groups (LA)
Operational
Policy Enforcement
Operational
Remote Access VPN (LA)
Operational
Remote Browser Isolation (LA)
Operational
Reporting and Logging
Operational
Reserved IP (LA)
Operational
Resource Connector (LA)
Operational
Web Security (LA)
Operational
Zero Trust Access (LA)
Operational
Switzerland (Zurich)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
United Kingdom
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
US (California)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
US (Midwest)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
US (Pacific Northwest)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
US (Virginia)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Under Maintenance
Resource Connector
Operational
Web Security
Under Maintenance
Zero Trust Access
Operational
Global
Operational
Cloud Malware Protection
Operational
Dashboard
Operational
Documentation
Operational
Identity
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Support Ticketing System
Operational
Virtual Appliance
Operational
Warn/Block Pages
Operational
Zero Trust Access
Operational
API
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cisco Secure Access Launches New DCv2 Sites in US-Central-1 Jun 1, 2026 16:00-19:00 UTC
We are excited to announce that two new Cisco Secure Access DCv2 sites in the US-Central-1 region will go live and begin serving customer traffic.
Go-Live Schedule:
June 1st, 16:00 UTC to 19:00 UTC
The new sites are:
• Dallas - csc_us-central-1_1_0
• Denver - csc_us-central-1_1_1
Components:
• Experience Insights
• Network Tunnel Groups
• Policy Enforcement
• Remote Access VPN
• Resource Connector
• Web Security
• Zero Trust Access
This addition will further strengthen our network capacity and provide enhanced performance and reliability for users in this region.
Thank you for your continued support as we expand and improve our Cisco Secure Access services.
Posted on May 26, 2026 - 14:58 UTC
Go-Live Schedule:
June 1st, 16:00 UTC to 19:00 UTC
The new sites are:
• Dallas - csc_us-central-1_1_0
• Denver - csc_us-central-1_1_1
Components:
• Experience Insights
• Network Tunnel Groups
• Policy Enforcement
• Remote Access VPN
• Resource Connector
• Web Security
• Zero Trust Access
This addition will further strengthen our network capacity and provide enhanced performance and reliability for users in this region.
Thank you for your continued support as we expand and improve our Cisco Secure Access services.
Posted on May 26, 2026 - 14:58 UTC
Cisco Secure Access - [Emergency Maintenance] Web Security & Reserved IP - Europe (Milan, Switzerland) - From 2026-06-01 18:00 UTC to 2026-06-01 23:00 UTC Jun 1, 2026 18:00-23:00 UTC
Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
This Network emergency maintenance is part of ongoing infrastructure improvements to support increased production capacity.
Date and Time: June 1st, 18:00 UTC to June 1st, 23:00 UTC
Impact:
During this emergency maintenance, There may be brief, minimal connectivity interruptions for end-users during the maintenance window. During this period customers with Reserved IP may egress to the internet with other public ips besides their reserved ip address.
Data Centers
Europe (Milan) : eu-south-1_1_0
Europe (Milan) : eu-south-1_1_1
Switzerland (Zurich) : eu-central-2_1_0
Switzerland (Zurich) : eu-central-2_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on May 26, 2026 - 19:37 UTC
Maintenance Details :
This Network emergency maintenance is part of ongoing infrastructure improvements to support increased production capacity.
Date and Time: June 1st, 18:00 UTC to June 1st, 23:00 UTC
Impact:
During this emergency maintenance, There may be brief, minimal connectivity interruptions for end-users during the maintenance window. During this period customers with Reserved IP may egress to the internet with other public ips besides their reserved ip address.
Data Centers
Europe (Milan) : eu-south-1_1_0
Europe (Milan) : eu-south-1_1_1
Switzerland (Zurich) : eu-central-2_1_0
Switzerland (Zurich) : eu-central-2_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on May 26, 2026 - 19:37 UTC
Cisco Secure Access - [Planned Maintenance] Remote Access VPN - US (Virginia) - From 2026-06-03 02:00 UTC to 2026-06-03 10:00 UTC Jun 3, 2026 13:00-21:00 UTC
Update -
The maintenance window has been revised.
Previous Schedule : June 3rd, 13:00 UTC to June 3rd, 21:00 UTC
New Schedule : June 3rd, 02:00 UTC to June 3rd, 10:00 UTC
May 11, 2026 - 20:14 UTC
Previous Schedule : June 3rd, 13:00 UTC to June 3rd, 21:00 UTC
New Schedule : June 3rd, 02:00 UTC to June 3rd, 10:00 UTC
May 11, 2026 - 20:14 UTC
Scheduled -
Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are performing planned updates to the Remote Access VPN service infrastructure. This work is part of a phased rollout of service component updates and will be completed during scheduled regional maintenance windows.
Date and Time: June 3rd, 02:00 UTC to June 3rd, 10:00 UTC
Impact:
During the maintenance window for the region being updated, active VPN sessions may disconnect. Users with Auto Reconnect (Always On) enabled will have their VPN connection restored automatically. Users without Auto Reconnect enabled may need to reconnect manually. These updates are scheduled during off-business hours to help minimize disruption.
Data Centers
US (Virginia) : us-east-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
May 06, 2026 - 01:27 UTC
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are performing planned updates to the Remote Access VPN service infrastructure. This work is part of a phased rollout of service component updates and will be completed during scheduled regional maintenance windows.
Date and Time: June 3rd, 02:00 UTC to June 3rd, 10:00 UTC
Impact:
During the maintenance window for the region being updated, active VPN sessions may disconnect. Users with Auto Reconnect (Always On) enabled will have their VPN connection restored automatically. Users without Auto Reconnect enabled may need to reconnect manually. These updates are scheduled during off-business hours to help minimize disruption.
Data Centers
US (Virginia) : us-east-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
May 06, 2026 - 01:27 UTC
Cisco Secure Access - [Planned Maintenance] Remote Access VPN - Asia Pacific (Singapore) - From 2026-06-03 16:00 UTC to 2026-06-03 19:00 UTC Jun 3, 2026 16:00-19:00 UTC
Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are performing planned updates to the Remote Access VPN service infrastructure. This work is part of a phased rollout of service component updates and will be completed during scheduled regional maintenance windows.
Date and Time: June 3rd, 16:00 UTC to June 3rd, 19:00 UTC
Impact:
During the maintenance window for the region being updated, active VPN sessions may disconnect. Users with Auto Reconnect (Always On) enabled will have their VPN connection restored automatically. Users without Auto Reconnect enabled may need to reconnect manually. These updates are scheduled during off-business hours to help minimize disruption.
Data Centers
Asia Pacific (Singapore) : ap-southeast-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on May 06, 2026 - 01:29 UTC
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are performing planned updates to the Remote Access VPN service infrastructure. This work is part of a phased rollout of service component updates and will be completed during scheduled regional maintenance windows.
Date and Time: June 3rd, 16:00 UTC to June 3rd, 19:00 UTC
Impact:
During the maintenance window for the region being updated, active VPN sessions may disconnect. Users with Auto Reconnect (Always On) enabled will have their VPN connection restored automatically. Users without Auto Reconnect enabled may need to reconnect manually. These updates are scheduled during off-business hours to help minimize disruption.
Data Centers
Asia Pacific (Singapore) : ap-southeast-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on May 06, 2026 - 01:29 UTC
Cisco Secure Access - [Planned Maintenance] Remote Access VPN - Israel - From 2026-06-03 20:00 UTC to 2026-06-04 00:00 UTC Jun 3, 2026 20:00 - Jun 4, 2026 00:00 UTC
Update -
The maintenance window has been rescheduled.
Previous Schedule: June 3rd, 20:00 UTC to June 4th, 00:00 UTC
New Schedule: June 10th, 20:00 UTC to June 11th, 00:00 UTC
All other maintenance details and expected impact remain unchanged. We apologize for any inconvenience and appreciate your understanding.
May 27, 2026 - 18:32 UTC
Previous Schedule: June 3rd, 20:00 UTC to June 4th, 00:00 UTC
New Schedule: June 10th, 20:00 UTC to June 11th, 00:00 UTC
All other maintenance details and expected impact remain unchanged. We apologize for any inconvenience and appreciate your understanding.
May 27, 2026 - 18:32 UTC
Scheduled -
Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are performing planned updates to the Remote Access VPN service infrastructure. This work is part of a phased rollout of service component updates and will be completed during scheduled regional maintenance windows.
Date and Time: June 3rd, 20:00 UTC to June 4th, 00:00 UTC
Impact:
During the maintenance window for the region being updated, active VPN sessions may disconnect. Users with Auto Reconnect (Always On) enabled will have their VPN connection restored automatically. Users without Auto Reconnect enabled may need to reconnect manually. These updates are scheduled during off-business hours to help minimize disruption.
Data Centers
Israel : il-central-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
May 26, 2026 - 21:26 UTC
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are performing planned updates to the Remote Access VPN service infrastructure. This work is part of a phased rollout of service component updates and will be completed during scheduled regional maintenance windows.
Date and Time: June 3rd, 20:00 UTC to June 4th, 00:00 UTC
Impact:
During the maintenance window for the region being updated, active VPN sessions may disconnect. Users with Auto Reconnect (Always On) enabled will have their VPN connection restored automatically. Users without Auto Reconnect enabled may need to reconnect manually. These updates are scheduled during off-business hours to help minimize disruption.
Data Centers
Israel : il-central-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
May 26, 2026 - 21:26 UTC
Cisco Secure Access - [Planned Maintenance] Remote Access VPN - US (Virginia) - From 2026-06-04 02:00 UTC to 2026-06-04 10:00 UTC Jun 4, 2026 02:00-10:00 UTC
Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are performing planned updates to the Remote Access VPN service infrastructure. This work is part of a phased rollout of service component updates and will be completed during scheduled regional maintenance windows.
Date and Time: June 4th, 02:00 UTC to June 4th, 10:00 UTC
Impact:
During the maintenance window for the region being updated, active VPN sessions may disconnect. Users with Auto Reconnect (Always On) enabled will have their VPN connection restored automatically. Users without Auto Reconnect enabled may need to reconnect manually. These updates are scheduled during off-business hours to help minimize disruption.
Data Centers
US (Virginia) : us-east-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on May 06, 2026 - 01:39 UTC
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are performing planned updates to the Remote Access VPN service infrastructure. This work is part of a phased rollout of service component updates and will be completed during scheduled regional maintenance windows.
Date and Time: June 4th, 02:00 UTC to June 4th, 10:00 UTC
Impact:
During the maintenance window for the region being updated, active VPN sessions may disconnect. Users with Auto Reconnect (Always On) enabled will have their VPN connection restored automatically. Users without Auto Reconnect enabled may need to reconnect manually. These updates are scheduled during off-business hours to help minimize disruption.
Data Centers
US (Virginia) : us-east-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on May 06, 2026 - 01:39 UTC
Cisco Secure Access - [Planned Maintenance] Remote Access VPN - Asia Pacific (Singapore) - From 2026-06-04 16:00 UTC to 2026-06-04 19:00 UTC Jun 4, 2026 16:00-19:00 UTC
Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are performing planned updates to the Remote Access VPN service infrastructure. This work is part of a phased rollout of service component updates and will be completed during scheduled regional maintenance windows.
Date and Time: June 4th, 16:00 UTC to June 4th, 19:00 UTC
Impact:
During the maintenance window for the region being updated, active VPN sessions may disconnect. Users with Auto Reconnect (Always On) enabled will have their VPN connection restored automatically. Users without Auto Reconnect enabled may need to reconnect manually. These updates are scheduled during off-business hours to help minimize disruption.
Data Centers
Asia Pacific (Singapore) : ap-southeast-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on May 06, 2026 - 01:41 UTC
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are performing planned updates to the Remote Access VPN service infrastructure. This work is part of a phased rollout of service component updates and will be completed during scheduled regional maintenance windows.
Date and Time: June 4th, 16:00 UTC to June 4th, 19:00 UTC
Impact:
During the maintenance window for the region being updated, active VPN sessions may disconnect. Users with Auto Reconnect (Always On) enabled will have their VPN connection restored automatically. Users without Auto Reconnect enabled may need to reconnect manually. These updates are scheduled during off-business hours to help minimize disruption.
Data Centers
Asia Pacific (Singapore) : ap-southeast-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on May 06, 2026 - 01:41 UTC
Cisco Secure Access - [Planned Maintenance] Remote Access VPN - Israel - From 2026-06-04 20:00 UTC to 2026-06-05 00:00 UTC Jun 4, 2026 20:00 - Jun 5, 2026 00:00 UTC
Update -
The maintenance window has been rescheduled.
Previous Schedule: June 4th, 20:00 UTC to June 5th, 00:00 UTC
New Schedule: June 11th, 20:00 UTC to June 12th, 00:00 UTC
All other maintenance details and expected impact remain unchanged. We apologize for any inconvenience and appreciate your understanding.
May 27, 2026 - 18:32 UTC
Previous Schedule: June 4th, 20:00 UTC to June 5th, 00:00 UTC
New Schedule: June 11th, 20:00 UTC to June 12th, 00:00 UTC
All other maintenance details and expected impact remain unchanged. We apologize for any inconvenience and appreciate your understanding.
May 27, 2026 - 18:32 UTC
Scheduled -
Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are performing planned updates to the Remote Access VPN service infrastructure. This work is part of a phased rollout of service component updates and will be completed during scheduled regional maintenance windows.
Date and Time: June 4th, 20:00 UTC to June 5th, 00:00 UTC
Impact:
During the maintenance window for the region being updated, active VPN sessions may disconnect. Users with Auto Reconnect (Always On) enabled will have their VPN connection restored automatically. Users without Auto Reconnect enabled may need to reconnect manually. These updates are scheduled during off-business hours to help minimize disruption.
Data Centers
Israel : il-central-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
May 26, 2026 - 21:30 UTC
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are performing planned updates to the Remote Access VPN service infrastructure. This work is part of a phased rollout of service component updates and will be completed during scheduled regional maintenance windows.
Date and Time: June 4th, 20:00 UTC to June 5th, 00:00 UTC
Impact:
During the maintenance window for the region being updated, active VPN sessions may disconnect. Users with Auto Reconnect (Always On) enabled will have their VPN connection restored automatically. Users without Auto Reconnect enabled may need to reconnect manually. These updates are scheduled during off-business hours to help minimize disruption.
Data Centers
Israel : il-central-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
May 26, 2026 - 21:30 UTC
Cisco Secure Access - [Planned Maintenance] India(Mumbai) - From 2026-06-05 16:00 UTC to 2026-06-06 20:00 UTC Jun 5, 2026 16:00 - Jun 6, 2026 20:00 UTC
Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are performing standard upgrades to the Mumbai infrastructure. During this period, traffic will be redirected to nearby data center to ensure service continuity.
Date and Time: June 5th, 16:00 UTC to June 6th, 20:00 UTC
Impact:
During this maintenance window, sessions on the affected VEDC may be briefly interrupted. Services will attempt to automatically reconnect to another VEDC within the same region. VPN sessions will reconnect automatically if Always-On is enabled; otherwise, manual reconnection may be required. IPsec traffic continuity depends on customer-side failover configuration.
Data Centers
India (West) : ap-south-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on May 27, 2026 - 19:44 UTC
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are performing standard upgrades to the Mumbai infrastructure. During this period, traffic will be redirected to nearby data center to ensure service continuity.
Date and Time: June 5th, 16:00 UTC to June 6th, 20:00 UTC
Impact:
During this maintenance window, sessions on the affected VEDC may be briefly interrupted. Services will attempt to automatically reconnect to another VEDC within the same region. VPN sessions will reconnect automatically if Always-On is enabled; otherwise, manual reconnection may be required. IPsec traffic continuity depends on customer-side failover configuration.
Data Centers
India (West) : ap-south-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on May 27, 2026 - 19:44 UTC
Cisco Secure Access - [Planned Maintenance] Israel - From 2026-06-08 20:00 UTC to 2026-06-10 00:00 UTC Jun 8, 2026 20:00 - Jun 10, 2026 00:00 UTC
Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are performing standard upgrades to the Tel Aviv infrastructure. During this period, traffic will be redirected to nearby data center to ensure service continuity.
Date and Time: June 8th, 20:00 UTC to June 10th, 00:00 UTC
Impact:
During this maintenance window, sessions on the affected VEDC may be briefly interrupted. Services will attempt to automatically reconnect to another VEDC within the same region. VPN sessions will reconnect automatically if Always-On is enabled; otherwise, manual reconnection may be required. IPsec traffic continuity depends on customer-side failover configuration.
Data Centers
Israel (Tel Aviv) : il-central-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on May 27, 2026 - 19:03 UTC
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are performing standard upgrades to the Tel Aviv infrastructure. During this period, traffic will be redirected to nearby data center to ensure service continuity.
Date and Time: June 8th, 20:00 UTC to June 10th, 00:00 UTC
Impact:
During this maintenance window, sessions on the affected VEDC may be briefly interrupted. Services will attempt to automatically reconnect to another VEDC within the same region. VPN sessions will reconnect automatically if Always-On is enabled; otherwise, manual reconnection may be required. IPsec traffic continuity depends on customer-side failover configuration.
Data Centers
Israel (Tel Aviv) : il-central-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on May 27, 2026 - 19:03 UTC
Cisco Secure Access - [Planned Maintenance] Remote Access VPN - Asia Pacific (Tokyo) - From 2026-06-10 16:00 UTC to 2026-06-10 19:00 UTC Jun 10, 2026 16:00-19:00 UTC
Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are performing planned updates to the Remote Access VPN service infrastructure. This work is part of a phased rollout of service component updates and will be completed during scheduled regional maintenance windows.
Date and Time: June 10th, 16:00 UTC to June 10th, 19:00 UTC
Impact:
During the maintenance window for the region being updated, active VPN sessions may disconnect. Users with Auto Reconnect (Always On) enabled will have their VPN connection restored automatically. Users without Auto Reconnect enabled may need to reconnect manually. These updates are scheduled during off-business hours to help minimize disruption.
Data Centers
Asia Pacific (Tokyo) : ap-northeast-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on May 06, 2026 - 01:43 UTC
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are performing planned updates to the Remote Access VPN service infrastructure. This work is part of a phased rollout of service component updates and will be completed during scheduled regional maintenance windows.
Date and Time: June 10th, 16:00 UTC to June 10th, 19:00 UTC
Impact:
During the maintenance window for the region being updated, active VPN sessions may disconnect. Users with Auto Reconnect (Always On) enabled will have their VPN connection restored automatically. Users without Auto Reconnect enabled may need to reconnect manually. These updates are scheduled during off-business hours to help minimize disruption.
Data Centers
Asia Pacific (Tokyo) : ap-northeast-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on May 06, 2026 - 01:43 UTC
Cisco Secure Access - [Planned Maintenance] Remote Access VPN - Asia Pacific (Tokyo) - From 2026-06-11 16:00 UTC to 2026-06-11 19:00 UTC Jun 11, 2026 16:00-19:00 UTC
Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are performing planned updates to the Remote Access VPN service infrastructure. This work is part of a phased rollout of service component updates and will be completed during scheduled regional maintenance windows.
Date and Time: June 11th, 16:00 UTC to June 11th, 19:00 UTC
Impact:
During the maintenance window for the region being updated, active VPN sessions may disconnect. Users with Auto Reconnect (Always On) enabled will have their VPN connection restored automatically. Users without Auto Reconnect enabled may need to reconnect manually. These updates are scheduled during off-business hours to help minimize disruption.
Data Centers
Asia Pacific (Tokyo) : ap-northeast-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on May 06, 2026 - 01:45 UTC
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are performing planned updates to the Remote Access VPN service infrastructure. This work is part of a phased rollout of service component updates and will be completed during scheduled regional maintenance windows.
Date and Time: June 11th, 16:00 UTC to June 11th, 19:00 UTC
Impact:
During the maintenance window for the region being updated, active VPN sessions may disconnect. Users with Auto Reconnect (Always On) enabled will have their VPN connection restored automatically. Users without Auto Reconnect enabled may need to reconnect manually. These updates are scheduled during off-business hours to help minimize disruption.
Data Centers
Asia Pacific (Tokyo) : ap-northeast-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on May 06, 2026 - 01:45 UTC