Cisco Secure Access - [Planned Maintenance] Policy Enforcement, Asia Pacific(Tokyo, Osaka, and Singapore) - From 2026-06-24 16:00 UTC to 2026-06-24 20:00 UTC
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 2026 - 16:01 UTC
Jun 24, 2026 - 16:01 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
This is a standard upgrade of the Firewall as a Service component and EKS infrastructure.
Date and Time:
June 24th, 16:00 UTC to June 24th, 20:00 UTC
Impact:
During this upgrade, users may experience a brief period of minor traffic slowness. In most cases, the update will complete without any noticeable impact. If users do experience a brief interruption, the system is designed to recover automatically. Please note that long-running sessions may need to be restarted manually by users once the update is complete; no action is required for other types of traffic.
Data Centers
Asia Pacific (Tokyo) - ap-northeast-1_1_0
Asia Pacific (Osaka) - ap-northeast-3_1_0
Asia Pacific (Singapore) - ap-southeast-1_1_0
We're Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Jun 24, 2026 16:00-20:00 UTC
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
This is a standard upgrade of the Firewall as a Service component and EKS infrastructure.
Date and Time:
June 24th, 16:00 UTC to June 24th, 20:00 UTC
Impact:
During this upgrade, users may experience a brief period of minor traffic slowness. In most cases, the update will complete without any noticeable impact. If users do experience a brief interruption, the system is designed to recover automatically. Please note that long-running sessions may need to be restarted manually by users once the update is complete; no action is required for other types of traffic.
Data Centers
Asia Pacific (Tokyo) - ap-northeast-1_1_0
Asia Pacific (Osaka) - ap-northeast-3_1_0
Asia Pacific (Singapore) - ap-southeast-1_1_0
We're Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Jun 24, 2026 16:00-20:00 UTC
Cisco Secure Access - [Planned Maintenance] Policy Enforcement, India(West) - From 2026-06-24 16:00 UTC to 2026-06-25 00:00 UTC
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 2026 - 16:00 UTC
Jun 24, 2026 - 16:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
This is a standard upgrade of the Firewall as a Service component and EKS infrastructure.
Date and Time:
June 24th, 16:00 UTC to June 25th, 00:00 UTC
Impact:
During this upgrade, users may experience a brief period of minor traffic slowness. In most cases, the update will complete without any noticeable impact. If users do experience a brief interruption, the system is designed to recover automatically. Please note that long-running sessions may need to be restarted manually by users once the update is complete; no action is required for other types of traffic.
Data Centers
India (West) - ap-south-1_1_0
We're Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Jun 24, 2026 16:00 - Jun 25, 2026 00:00 UTC
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
This is a standard upgrade of the Firewall as a Service component and EKS infrastructure.
Date and Time:
June 24th, 16:00 UTC to June 25th, 00:00 UTC
Impact:
During this upgrade, users may experience a brief period of minor traffic slowness. In most cases, the update will complete without any noticeable impact. If users do experience a brief interruption, the system is designed to recover automatically. Please note that long-running sessions may need to be restarted manually by users once the update is complete; no action is required for other types of traffic.
Data Centers
India (West) - ap-south-1_1_0
We're Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Jun 24, 2026 16:00 - Jun 25, 2026 00:00 UTC
Update - We have implemented a mitigation to redirect UAE traffic to an alternate data center (Mumbai) to address the ongoing service impact. Traffic is being steered to the Mumbai region, and we are actively monitoring system stability and performance. This mitigation primarily applies to automatically steered (roaming) UAE traffic.
Customers in the affected region are advised to ensure their configurations align with previously shared guidance for alternate region routing, including any required updates to Network Tunnel Groups or Connector Groups. Customers already configured to alternate regions will continue using their configured region.
Our engineering teams continue to investigate the underlying cause and are working closely with partners to ensure full service restoration.
If you require any assistance, please contact us. We will provide guidance on the necessary actions.
Apr 27, 2026 - 17:47 UTC
Customers in the affected region are advised to ensure their configurations align with previously shared guidance for alternate region routing, including any required updates to Network Tunnel Groups or Connector Groups. Customers already configured to alternate regions will continue using their configured region.
Our engineering teams continue to investigate the underlying cause and are working closely with partners to ensure full service restoration.
If you require any assistance, please contact us. We will provide guidance on the necessary actions.
Apr 27, 2026 - 17:47 UTC
Identified - We are working closely with our cloud partners to address the regional data center issue.
In the meantime, we strongly recommend that customers continue to follow the previously shared mitigation guidance, including migrating traffic to alternate regions (Mumbai or Hyderabad), updating Network Tunnel Group configurations where applicable, and reconfiguring Connector Groups for ACGW/ZTNA services as outlined in earlier updates.
We are closely monitoring the situation and will provide further updates as more information becomes available.
Mar 03, 2026 - 19:55 UTC
In the meantime, we strongly recommend that customers continue to follow the previously shared mitigation guidance, including migrating traffic to alternate regions (Mumbai or Hyderabad), updating Network Tunnel Group configurations where applicable, and reconfiguring Connector Groups for ACGW/ZTNA services as outlined in earlier updates.
We are closely monitoring the situation and will provide further updates as more information becomes available.
Mar 03, 2026 - 19:55 UTC
Update - We are continuing to investigate this issue.
Mar 02, 2026 - 18:07 UTC
Mar 02, 2026 - 18:07 UTC
Update - We are continuing to investigate this issue.
Mar 02, 2026 - 12:17 UTC
Mar 02, 2026 - 12:17 UTC
Update - For Organizations Located Only in ME-Central:
Please follow these steps:
• Select the nearest available data center (Mumbai or Hyderabad) as your migration target.
• Configure VPN IP pools and profiles to match your organization’s current session load, mirroring your existing ME-Central setup.
SWG Services in ME-Central:
Due to the ongoing situation at this location, ME-Central has been taken out of rotation and customer traffic is being redirected to other regions.
Please follow these steps to change Network Tunnel Group region:
• Go to the NTG options as described here: https://securitydocs.cisco.com/docs/csa/olh/120421.dita
• Edit your existing tunnel for the Middle East (UAE) region.
• Change the region from Middle East (UAE) to India (West).
• Do not modify other settings; save the configuration.
• When prompted, type “UPDATE” and confirm.
• Use the new India (West) IP addresses shown to update your IPSEC CPE device.
• If Multi-Region Backhaul or route-maps are used, update BGP community values according to the new settings from Cisco SSE.
ACGW Services in ME-Central:
Please follow these steps:
• Create Connector groups in your new region(s).
• Assign private resources to the new Connector groups.
For detailed instructions and screenshots, refer to the Resource Connector deployment guide:
https://securitydocs.cisco.com/docs/csa/olh/118906.dita
This guide provides a clear, step-by-step walkthrough to ensure a smooth migration process.
If you require any assistance, please contact us. We will provide guidance on the necessary actions.
We appreciate your cooperation and patience as we work to restore full service. Further updates will be provided as information becomes available.
Mar 02, 2026 - 09:03 UTC
Please follow these steps:
• Select the nearest available data center (Mumbai or Hyderabad) as your migration target.
• Configure VPN IP pools and profiles to match your organization’s current session load, mirroring your existing ME-Central setup.
SWG Services in ME-Central:
Due to the ongoing situation at this location, ME-Central has been taken out of rotation and customer traffic is being redirected to other regions.
Please follow these steps to change Network Tunnel Group region:
• Go to the NTG options as described here: https://securitydocs.cisco.com/docs/csa/olh/120421.dita
• Edit your existing tunnel for the Middle East (UAE) region.
• Change the region from Middle East (UAE) to India (West).
• Do not modify other settings; save the configuration.
• When prompted, type “UPDATE” and confirm.
• Use the new India (West) IP addresses shown to update your IPSEC CPE device.
• If Multi-Region Backhaul or route-maps are used, update BGP community values according to the new settings from Cisco SSE.
ACGW Services in ME-Central:
Please follow these steps:
• Create Connector groups in your new region(s).
• Assign private resources to the new Connector groups.
For detailed instructions and screenshots, refer to the Resource Connector deployment guide:
https://securitydocs.cisco.com/docs/csa/olh/118906.dita
This guide provides a clear, step-by-step walkthrough to ensure a smooth migration process.
If you require any assistance, please contact us. We will provide guidance on the necessary actions.
We appreciate your cooperation and patience as we work to restore full service. Further updates will be provided as information becomes available.
Mar 02, 2026 - 09:03 UTC
Update - We are continuing our investigation into the service availability issue impacting Secure Access. Some users may still experience intermittent timeouts or difficulties accessing resources. Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution.
We apologize for any inconvenience caused and thank you for your patience.
Mar 02, 2026 - 08:34 UTC
We apologize for any inconvenience caused and thank you for your patience.
Mar 02, 2026 - 08:34 UTC
Update - We are continuing to investigate this issue.
Mar 02, 2026 - 07:49 UTC
Mar 02, 2026 - 07:49 UTC
Update - We are continuing to investigate this issue.
Mar 02, 2026 - 06:18 UTC
Mar 02, 2026 - 06:18 UTC
Investigating - We are currently investigating a service availability issue affecting Secure Access in the Dubai.
Some users may experience timeouts and difficulties accessing resources.
Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available.
If you are using a reserved IP and need to steer your traffic to an alternate region, please contact us for assistance.
We apologize for any inconvenience caused and thank you for your patience.
We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Mar 02, 2026 - 05:55 UTC
Some users may experience timeouts and difficulties accessing resources.
Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available.
If you are using a reserved IP and need to steer your traffic to an alternate region, please contact us for assistance.
We apologize for any inconvenience caused and thank you for your patience.
We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Mar 02, 2026 - 05:55 UTC
About This Site
Cisco Secure Access has a global infrastructure with built in redundancy and failover routing designed to minimize any planned or unplanned outages.
Secure Access provides complete transparency so you can always see the current status of all the Secure Access cloud services.
* The China (Beijing) data center is operated by Digital China Cloud Technology Limited (DCC), who is the authorized operator and seller of Cisco Secure Access China operated by DCC service. For more information about this data center click here.
Asia Pacific (Hong Kong)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Asia Pacific (Jakarta)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Asia Pacific (Osaka)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Under Maintenance
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Asia Pacific (Singapore)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Under Maintenance
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Asia Pacific (Tokyo)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Under Maintenance
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Africa (South Africa)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Australia (Sydney)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Brazil
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Canada (Central)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Canada (West)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
China (Beijing)*
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Reporting and Logging
Operational
Web Security
Operational
Dashboard
Operational
Identity
Operational
Europe (Germany)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Europe (Milan)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Europe (Spain)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Europe (Stockholm)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Europe (France)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
India (South)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
India (West)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Under Maintenance
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Israel (Tel Aviv)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
LATAM (Mexico)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Middle East (UAE)
Degraded Performance
API
Degraded Performance
Cisco Secure Client
Degraded Performance
Data Loss Prevention
Degraded Performance
DNS
Degraded Performance
Experience Insights
Degraded Performance
Network Tunnel Groups
Degraded Performance
Policy Enforcement
Degraded Performance
Remote Access VPN
Degraded Performance
Remote Browser Isolation
Degraded Performance
Reporting and Logging
Degraded Performance
Reserved IP
Degraded Performance
Resource Connector
Degraded Performance
Web Security
Degraded Performance
Zero Trust Access
Degraded Performance
Saudi Arabia
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention (LA)
Operational
DNS
Operational
Experience Insights (LA)
Operational
Network Tunnel Groups (LA)
Operational
Policy Enforcement
Operational
Remote Access VPN (LA)
Operational
Remote Browser Isolation (LA)
Operational
Reporting and Logging
Operational
Reserved IP (LA)
Operational
Resource Connector (LA)
Operational
Web Security (LA)
Operational
Zero Trust Access (LA)
Operational
Switzerland (Zurich)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
United Kingdom
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
US (California)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
US (Central)
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
US (Midwest)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
US (Pacific Northwest)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
US (Virginia)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Global
Operational
Cloud Malware Protection
Operational
Dashboard
Operational
Documentation
Operational
Identity
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Support Ticketing System
Operational
Virtual Appliance
Operational
Warn/Block Pages
Operational
Zero Trust Access
Operational
API
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cisco Secure Access - [Planned Maintenance] Policy Enforcement, Europe, United Kingdom - From 2026-06-24 20:00 UTC to 2026-06-25 04:00 UTC Jun 24, 2026 20:00 - Jun 25, 2026 04:00 UTC
Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
This is a standard upgrade of the Firewall as a Service component and EKS infrastructure.
Date and Time:
June 24th, 20:00 UTC to June 25th, 04:00 UTC
Impact:
During this upgrade, users may experience a brief period of minor traffic slowness. In most cases, the update will complete without any noticeable impact. If users do experience a brief interruption, the system is designed to recover automatically. Please note that long-running sessions may need to be restarted manually by users once the update is complete; no action is required for other types of traffic.
Data Centers
Europe (Germany) - eu-central-1_1_0
United Kingdom - eu-west-2_1_0
We're Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Jun 09, 2026 - 14:22 UTC
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
This is a standard upgrade of the Firewall as a Service component and EKS infrastructure.
Date and Time:
June 24th, 20:00 UTC to June 25th, 04:00 UTC
Impact:
During this upgrade, users may experience a brief period of minor traffic slowness. In most cases, the update will complete without any noticeable impact. If users do experience a brief interruption, the system is designed to recover automatically. Please note that long-running sessions may need to be restarted manually by users once the update is complete; no action is required for other types of traffic.
Data Centers
Europe (Germany) - eu-central-1_1_0
United Kingdom - eu-west-2_1_0
We're Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Jun 09, 2026 - 14:22 UTC
Cisco Secure Access - [Planned Maintenance] Policy Enforcement, US - From 2026-06-25 02:00 UTC to 2026-06-25 10:00 UTC Jun 25, 2026 02:00-10:00 UTC
Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
This is a standard upgrade of the Firewall as a Service component and EKS infrastructure.
Date and Time:
June 25th, 02:00 UTC to June 25th, 10:00 UTC
Impact:
During this upgrade, users may experience a brief period of minor traffic slowness. In most cases, the update will complete without any noticeable impact. If users do experience a brief interruption, the system is designed to recover automatically. Please note that long-running sessions may need to be restarted manually by users once the update is complete; no action is required for other types of traffic.
Data Centers
US (Midwest) - us-east-2_1_1
US (Virginia) - us-east-1_1_1
US (Pacific Northwest) - us-west-2_1_1
We're Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Jun 09, 2026 - 14:28 UTC
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
This is a standard upgrade of the Firewall as a Service component and EKS infrastructure.
Date and Time:
June 25th, 02:00 UTC to June 25th, 10:00 UTC
Impact:
During this upgrade, users may experience a brief period of minor traffic slowness. In most cases, the update will complete without any noticeable impact. If users do experience a brief interruption, the system is designed to recover automatically. Please note that long-running sessions may need to be restarted manually by users once the update is complete; no action is required for other types of traffic.
Data Centers
US (Midwest) - us-east-2_1_1
US (Virginia) - us-east-1_1_1
US (Pacific Northwest) - us-west-2_1_1
We're Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Jun 09, 2026 - 14:28 UTC
Cisco Secure Access - [Planned Maintenance] Policy Enforcement, Asia Pacific(Tokyo, Osaka and Singapore) - From 2026-06-25 16:00 UTC to 2026-06-25 20:00 UTC Jun 25, 2026 16:00-20:00 UTC
Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
This is a standard upgrade of the Firewall as a Service component and EKS infrastructure.
Date and Time:
June 25th, 16:00 UTC to June 25th, 20:00 UTC
Impact:
During this upgrade, users may experience a brief period of minor traffic slowness. In most cases, the update will complete without any noticeable impact. If users do experience a brief interruption, the system is designed to recover automatically. Please note that long-running sessions may need to be restarted manually by users once the update is complete; no action is required for other types of traffic.
Data Centers
Asia Pacific (Tokyo) - ap-northeast-1_1_1
Asia Pacific (Osaka) - ap-northeast-3_1_1
Asia Pacific (Singapore) - ap-southeast-1_1_1
We're Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Jun 09, 2026 - 14:35 UTC
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
This is a standard upgrade of the Firewall as a Service component and EKS infrastructure.
Date and Time:
June 25th, 16:00 UTC to June 25th, 20:00 UTC
Impact:
During this upgrade, users may experience a brief period of minor traffic slowness. In most cases, the update will complete without any noticeable impact. If users do experience a brief interruption, the system is designed to recover automatically. Please note that long-running sessions may need to be restarted manually by users once the update is complete; no action is required for other types of traffic.
Data Centers
Asia Pacific (Tokyo) - ap-northeast-1_1_1
Asia Pacific (Osaka) - ap-northeast-3_1_1
Asia Pacific (Singapore) - ap-southeast-1_1_1
We're Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Jun 09, 2026 - 14:35 UTC
Cisco Secure Access - [Planned Maintenance] Policy Enforcement, India(West) - From 2026-06-25 16:00 UTC to 2026-06-26 00:00 UTC Jun 25, 2026 16:00 - Jun 26, 2026 00:00 UTC
Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
This is a standard upgrade of the Firewall as a Service component and EKS infrastructure.
Date and Time:
June 25th, 16:00 UTC to June 26th, 00:00 UTC
Impact:
During this upgrade, users may experience a brief period of minor traffic slowness. In most cases, the update will complete without any noticeable impact. If users do experience a brief interruption, the system is designed to recover automatically. Please note that long-running sessions may need to be restarted manually by users once the update is complete; no action is required for other types of traffic.
Data Centers
India (West) - ap-south-1_1_1
We're Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Jun 09, 2026 - 14:31 UTC
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
This is a standard upgrade of the Firewall as a Service component and EKS infrastructure.
Date and Time:
June 25th, 16:00 UTC to June 26th, 00:00 UTC
Impact:
During this upgrade, users may experience a brief period of minor traffic slowness. In most cases, the update will complete without any noticeable impact. If users do experience a brief interruption, the system is designed to recover automatically. Please note that long-running sessions may need to be restarted manually by users once the update is complete; no action is required for other types of traffic.
Data Centers
India (West) - ap-south-1_1_1
We're Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Jun 09, 2026 - 14:31 UTC
Cisco Secure Access - [Planned Maintenance] Policy Enforcement, Europe, United Kingdom - From 2026-06-25 20:00 UTC to 2026-06-26 04:00 UTC Jun 25, 2026 20:00 - Jun 26, 2026 04:00 UTC
Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
This is a standard upgrade of the Firewall as a Service component and EKS infrastructure.
Date and Time:
June 25th, 20:00 UTC to June 26th, 04:00 UTC
Impact:
During this upgrade, users may experience a brief period of minor traffic slowness. In most cases, the update will complete without any noticeable impact. If users do experience a brief interruption, the system is designed to recover automatically. Please note that long-running sessions may need to be restarted manually by users once the update is complete; no action is required for other types of traffic.
Data Centers
Europe (Germany) - eu-central-1_1_1
United Kingdom - eu-west-2_1_1
We're Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Jun 09, 2026 - 14:39 UTC
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
This is a standard upgrade of the Firewall as a Service component and EKS infrastructure.
Date and Time:
June 25th, 20:00 UTC to June 26th, 04:00 UTC
Impact:
During this upgrade, users may experience a brief period of minor traffic slowness. In most cases, the update will complete without any noticeable impact. If users do experience a brief interruption, the system is designed to recover automatically. Please note that long-running sessions may need to be restarted manually by users once the update is complete; no action is required for other types of traffic.
Data Centers
Europe (Germany) - eu-central-1_1_1
United Kingdom - eu-west-2_1_1
We're Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Jun 09, 2026 - 14:39 UTC
Cisco Secure Access - [Planned Maintenance] Service Upgrade, Australia (Sydney) - From 2026-06-26 14:00 UTC to 2026-06-27 18:00 UTC Jun 26, 2026 14:00 - Jun 27, 2026 18:00 UTC
Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
Upgrade in the SYDNEY-2-sse-apse-2-1-1 vEDC will be performed. During this time, traffic will be redirected to SYDNEY-1-sse-apse-2-1-0 in the same resiliency region
Date and Time:
June 26th, 14:00 UTC to June 27th, 18:00 UTC
Impact:
During this maintenance window, sessions on the affected VEDC can be terminated. Services will attempt to automatically reconnect to another VEDC within the same region; users can experience a brief disconnection. The service is designed to reconnect automatically; however, if users have "Always-On" disabled, they will need to manually reconnect their VPN session. For users using IPsec tunnels, please ensure your failover settings are configured to maintain connectivity. Brief session interruptions may occur during this transition.
.Data Centers
Australia (Sydney) - ap-southeast-2_1_1
Components
API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access
We're Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Jun 18, 2026 - 13:21 UTC
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
Upgrade in the SYDNEY-2-sse-apse-2-1-1 vEDC will be performed. During this time, traffic will be redirected to SYDNEY-1-sse-apse-2-1-0 in the same resiliency region
Date and Time:
June 26th, 14:00 UTC to June 27th, 18:00 UTC
Impact:
During this maintenance window, sessions on the affected VEDC can be terminated. Services will attempt to automatically reconnect to another VEDC within the same region; users can experience a brief disconnection. The service is designed to reconnect automatically; however, if users have "Always-On" disabled, they will need to manually reconnect their VPN session. For users using IPsec tunnels, please ensure your failover settings are configured to maintain connectivity. Brief session interruptions may occur during this transition.
.Data Centers
Australia (Sydney) - ap-southeast-2_1_1
Components
API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access
We're Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Jun 18, 2026 - 13:21 UTC
Cisco Secure Access - [Planned Maintenance] Service Upgrade, Australia (Sydney) - From 2026-07-03 13:00 UTC to 2026-07-04 17:00 UTC Jul 3, 2026 13:00 - Jul 4, 2026 17:00 UTC
Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
Upgrade in the SYDNEY-1-sse-apse-2-1-0 vEDC will be performed. During this time, traffic will be redirected to SYDNEY-2-sse-apse-2-1-1 in the same resiliency region
Date and Time:
July 3rd, 13:00 UTC to July 4th, 17:00 UTC
Impact:
During this maintenance window, sessions on the affected VEDC can be terminated. Services will attempt to automatically reconnect to another VEDC within the same region; users can experience a brief disconnection. The service is designed to reconnect automatically; however, if users have "Always-On" disabled, they will need to manually reconnect their VPN session. For users using IPsec tunnels, please ensure your failover settings are configured to maintain connectivity. Brief session interruptions may occur during this transition.
.Data Centers
Australia (Sydney) - ap-southeast-2_1_0
Components
API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access
We're Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Jun 18, 2026 - 13:37 UTC
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
Upgrade in the SYDNEY-1-sse-apse-2-1-0 vEDC will be performed. During this time, traffic will be redirected to SYDNEY-2-sse-apse-2-1-1 in the same resiliency region
Date and Time:
July 3rd, 13:00 UTC to July 4th, 17:00 UTC
Impact:
During this maintenance window, sessions on the affected VEDC can be terminated. Services will attempt to automatically reconnect to another VEDC within the same region; users can experience a brief disconnection. The service is designed to reconnect automatically; however, if users have "Always-On" disabled, they will need to manually reconnect their VPN session. For users using IPsec tunnels, please ensure your failover settings are configured to maintain connectivity. Brief session interruptions may occur during this transition.
.Data Centers
Australia (Sydney) - ap-southeast-2_1_0
Components
API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access
We're Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Jun 18, 2026 - 13:37 UTC
Cisco Secure Access - [Planned Maintenance] India (West) - From 2026-07-10 16:00 UTC to 2026-07-11 20:00 UTC Jul 10, 2026 16:00 - Jul 11, 2026 20:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
The platform team will be performing upgrades in the ap-south-1_1_0 vEDC. During this time, traffic will be redirected to ap-south-1_1_1, in the same resiliency region.
Date and Time
July 10th, 16:00 UTC to July 11th, 20:00 UTC
Impact
During this maintenance window, sessions on the affected VEDC may be terminated. Services will attempt to automatically reconnect to another VEDC within the same region; however, seamless reconnection depends on client configuration. For IPsec connectivity, traffic continuity depends on customer-side failover configuration. Brief session interruptions may occur.
Data Centers
India (West): ap-south-1_1_0
Components
API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access
We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Posted on Jun 22, 2026 - 20:04 UTC
Maintenance Details
The platform team will be performing upgrades in the ap-south-1_1_0 vEDC. During this time, traffic will be redirected to ap-south-1_1_1, in the same resiliency region.
Date and Time
July 10th, 16:00 UTC to July 11th, 20:00 UTC
Impact
During this maintenance window, sessions on the affected VEDC may be terminated. Services will attempt to automatically reconnect to another VEDC within the same region; however, seamless reconnection depends on client configuration. For IPsec connectivity, traffic continuity depends on customer-side failover configuration. Brief session interruptions may occur.
| Component | Existing / New Sessions | Recovery / Customer Action |
|---|---|---|
| Cisco Secure Client | Sessions on the affected VEDC can be terminated. New sessions are not expected to be impacted. | Services will attempt to automatically reconnect to another VEDC. Manual reconnection required if auto-reconnect is not enabled. |
| Data Loss Prevention | DLP Reporting pages will be unavailable and DLP Events will be delayed in reporting. | All other services remain operational. No customer action required. |
| Network Tunnel Groups | Existing sessions can briefly reconnect through the paired data center. New sessions are not expected to be impacted. | Recovery is automatic. No customer action required. Impact is expected to last only a few seconds during the start and end of maintenance. |
| Policy Enforcement | No service interruption or traffic impact is expected. | No customer action required. |
| Remote Access VPN | Active VPN sessions connected through the affected data center can be disconnected. New sessions are not expected to be impacted. | Users will need to reconnect. Sessions are expected to establish through the paired data center. |
| Remote Browser Isolation | RBI will be unavailable for some or all of the maintenance window. | Customer traffic will be rerouted to Secure Web Gateway; policies other than RBI policies will be applied. |
| Reserved IP | Traffic will egress using alternate public IP addresses instead of Reserved IPs. | Customers relying on Reserved IP allowlisting will experience connectivity issues until maintenance ends. |
| Resource Connector | Resource Connector sessions can briefly disconnect or move to a nearby healthy data center. New sessions are not expected to be impacted. | Recovery is automatic. No customer action required. Expected recovery is less than one minute. |
| Zero Trust Access | ZTNA enrollments and OCSP checks will intermittently fail during the maintenance window. | Re-enrolling Secure Access ZTNA clients will restore normal workflow. No impact to other ZTNA workflows. |
Data Centers
India (West): ap-south-1_1_0
Components
API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access
We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Posted on Jun 22, 2026 - 20:04 UTC