All Systems Operational

About This Site

Cisco Secure Access has a global infrastructure with built in redundancy and failover routing designed to minimize any planned or unplanned outages.

Secure Access provides complete transparency so you can always see the current status of all the Secure Access cloud services.

* The China (Beijing) data center is operated by Digital China Cloud (DCC), a Cisco partner providing Secure Access services in mainland China for multinational customers. For more information about this datacenter click here.

Asia Pacific (Hong Kong) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Asia Pacific (Jakarta) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Asia Pacific (Osaka) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Asia Pacific (Singapore) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Asia Pacific (Tokyo) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Africa (South Africa) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Australia (Sydney) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Brazil Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Canada (Central) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Canada (West) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
China (Beijing)* Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Reporting and Logging Operational
Web Security Operational
Dashboard Operational
Identity Operational
Europe (Germany) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Europe (Milan) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Europe (Spain) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Europe (Stockholm) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
India (South) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
India (West) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Israel (Tel Aviv) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
LATAM (Mexico) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Middle East (UAE) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Saudi Arabia Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention (LA) Operational
DNS Operational
Experience Insights (LA) Operational
Network Tunnel Groups (LA) Operational
Policy Enforcement Operational
Remote Access VPN (LA) Operational
Remote Browser Isolation (LA) Operational
Reporting and Logging Operational
Reserved IP (LA) Operational
Resource Connector (LA) Operational
Web Security (LA) Operational
Zero Trust Access (LA) Operational
Switzerland (Zurich) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
United Kingdom Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
US (California) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
US (Midwest) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
US (Pacific Northwest) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
US (Virginia) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Global Operational
Cloud Malware Protection Operational
Dashboard Operational
Documentation Operational
Identity Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Support Ticketing System Operational
Virtual Appliance Operational
Warn/Block Pages Operational
Zero Trust Access Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Cisco Secure Access - [Planned Maintenance] Jakarta vEDC1 ap-southeast-3_1_1 Out of Rotation between 15:00 UTC and 03:00 UTC on 23th-24th of February 2026 Feb 23, 2026 15:00 - Feb 24, 2026 03:00 UTC

Please be advised that our services in Jakarta vEDC1 ap-southeast-3_1_1 will be taken out of rotation for a scheduled maintenance.

Maintenance Details
Date and Time: February 23th, 2026 at 15:00 UTC, to February 24th, 2026 at 03:00 UTC

Impact: During this period, all services that normally connect to the Jakarta vEDC1 ap-southeast-3_1_1 will be automatically redirected to the redundant Jakarta vEDC0 ap-southeast-3_1_0.

We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.

Important Update:
Please be advised that the scheduled maintenance has been postponed to a later date.
We will provide an update and make a new announcement once the new date is confirmed.

Thank you for your understanding. We remain committed to minimizing any potential impact.

Posted on Jan 29, 2026 - 15:45 UTC

Cisco Secure Access - [Planned Maintenance] North Virginia vEDC1 us-east-1_1_1 Out of Rotation between 23:00 UTC and 11:00 UTC on 23th-24th of February 2026 Feb 23, 2026 23:00 - Feb 24, 2026 11:00 UTC

Please be advised that our services in North Virginia vEDC1 us-east-1_1_1 will be taken out of rotation for a scheduled maintenance.

Maintenance Details
Date and Time: February 23th, 2026 at 23:00 UTC, to February 24th, 2026 at 11:00 UTC

Impact: During this period, all services that normally connect to the North Virginia vEDC1 us-east-1_1_1 will be automatically redirected to the redundant North Virginia vEDC0 us-east-1_1_0.

We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.

Important Update:
Please be advised that the scheduled maintenance has been postponed to a later date.
We will provide an update and make a new announcement once the new date is confirmed.

Thank you for your understanding. We remain committed to minimizing any potential impact.

Posted on Jan 29, 2026 - 15:48 UTC

Cisco Secure Access - [Planned Maintenance] UAE vEDC0 me-central-1_1_0 Out of Rotation between 17:00 UTC and 05:00 UTC on 24th-25th of February 2026 Feb 24, 2026 17:00 - Feb 25, 2026 05:00 UTC

Please be advised that our services in UAE vEDC0 me-central-1_1_0 will be taken out of rotation for a scheduled maintenance.

Maintenance Details
Date and Time: February 24th, 2026 at 17:00 UTC, to February 25th, 2026 at 05:00 UTC

Impact: During this period, all services that normally connect to the UAE vEDC0 me-central-1_1_0 will be automatically redirected to the redundant UAE vEDC1 me-central-1_1_1.

We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.

Important Update:
Please be advised that the scheduled maintenance has been postponed to a later date.
We will provide an update and make a new announcement once the new date is confirmed.

Thank you for your understanding. We remain committed to minimizing any potential impact.

Posted on Jan 29, 2026 - 15:53 UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service - Ohio, Virginia & Oregon - From 2026-02-25 02:00 UTC to 2026-02-25 06:00 UTC Feb 25, 2026 02:00-06:00 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Firewall as a Service component of the Cisco Secure Access platform.

Date and Time: February 25th, 02:00 UTC to February 25th, 06:00UTC

Impact:
We do not expect any traffic interruption or impact on any other customer-facing services during this maintenance. We are ensuring that our customers are informed.

Data Centers
use2-1-0 - us-east-2 (Ohio)
use1-1-0 - us-east-1 (N. Virginia)
usw2-1-0 - us-west-2 (Oregon)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Feb 12, 2026 - 02:37 UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service - Mumbai - From 2026-02-25 16:00 UTC to 2026-02-25 20:00 UTC Feb 25, 2026 16:00-20:00 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Firewall as a Service component of the Cisco Secure Access platform.

Date and Time: February 25th, 16:00 UTC to February 25th, 20:00UTC

Impact:
We do not expect any traffic interruption or impact on any other customer-facing services during this maintenance. We are ensuring that our customers are informed.

Data Centers
aps1-1-0 - ap-south-1 (Mumbai)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Feb 12, 2026 - 02:40 UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service - Tokyo & Singapore - From 2026-02-25 16:00 UTC to 2026-02-25 19:00 UTC Feb 25, 2026 16:00-19:00 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Firewall as a Service component of the Cisco Secure Access platform.

Date and Time: February 25th, 16:00 UTC to February 25th, 19:00UTC

Impact:
We do not expect any traffic interruption or impact on any other customer-facing services during this maintenance. We are ensuring that our customers are informed.

Data Centers
apne1-1-0 - ap-northeast-1 (Tokyo)
apse1-1-0 - ap-southeast-1 (Singapore)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Feb 12, 2026 - 02:43 UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service - Frankfurt & London - From 2026-02-25 20:00 UTC to 2026-02-26 00:00 UTC Feb 25, 2026 20:00 - Feb 26, 2026 00:00 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Firewall as a Service component of the Cisco Secure Access platform.

Date and Time: February 25th, 20:00 UTC to February 26th, 00:00UTC

Impact:
We do not expect any traffic interruption or impact on any other customer-facing services during this maintenance. We are ensuring that our customers are informed.

Data Centers
euc1-1-0 - eu-central-1 (Frankfurt)
euw2-1-0 - eu-west-2 (London)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Feb 12, 2026 - 02:46 UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service - Ohio, Virginia & Oregon - From 2026-02-26 02:00 UTC to 2026-02-26 06:00 UTC Feb 26, 2026 02:00-06:00 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Firewall as a Service component of the Cisco Secure Access platform.

Date and Time: February 26th, 02:00 UTC to February 26th, 06:00UTC

Impact:
We do not expect any traffic interruption or impact on any other customer-facing services during this maintenance. We are ensuring that our customers are informed.

Data Centers
use2-1-1 - us-east-2 (Ohio)
use1-1-1 - us-east-1 (N. Virginia)
usw2-1-1 - us-west-2 (Oregon)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Feb 12, 2026 - 02:51 UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service - Tokyo & Singapore - From 2026-02-26 16:00 UTC to 2026-02-26 19:00 UTC Feb 26, 2026 16:00-19:00 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Firewall as a Service component of the Cisco Secure Access platform.

Date and Time: February 26th, 16:00 UTC to February 26th, 19:00UTC

Impact:
We do not expect any traffic interruption or impact on any other customer-facing services during this maintenance. We are ensuring that our customers are informed.

Data Centers
apne1-1-1 - ap-northeast-1 (Tokyo)
apse1-1-1 - ap-southeast-1 (Singapore)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Feb 12, 2026 - 02:55 UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service - Mumbai - From 2026-02-26 16:00 UTC to 2026-02-26 20:00 UTC Feb 26, 2026 16:00-20:00 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Firewall as a Service component of the Cisco Secure Access platform.

Date and Time: February 26th, 16:00 UTC to February 26th, 20:00UTC

Impact:
We do not expect any traffic interruption or impact on any other customer-facing services during this maintenance. We are ensuring that our customers are informed.

Data Centers
aps1-1-1 - ap-south-1 (Mumbai)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Feb 12, 2026 - 02:53 UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service - Frankfurt & London - From 2026-02-26 20:00 UTC to 2026-02-27 00:00 UTC Feb 26, 2026 20:00 - Feb 27, 2026 00:00 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Firewall as a Service component of the Cisco Secure Access platform.

Date and Time: February 26th, 20:00 UTC to February 27th, 00:00UTC

Impact:
We do not expect any traffic interruption or impact on any other customer-facing services during this maintenance. We are ensuring that our customers are informed.

Data Centers
euc1-1-1 - eu-central-1 (Frankfurt)
euw2-1-1 - eu-west-2 (London)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Feb 12, 2026 - 02:58 UTC

Cisco Secure Access - [Planned Maintenance] Brazil - From 2026-02-27 02:00 UTC to 2026-02-27 23:00 UTC Feb 27, 2026 02:00-23:00 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
We are performing scheduled upgrades to our South America (East) infrastructure. To ensure continuous service, all traffic is being automatically redirected to a secondary environment. No service interruption is expected.

Components:
API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access.

Date and Time: February 27th, 02:00 UTC to February 27th, 23:00 UTC

Impact:
Most services will transition seamlessly. If you experience a brief interruption and the connection is not restored automatically, please initiate a manual reconnection.

Data Centers
Brazil – prod_aws_sa-east-1_1_0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Feb 20, 2026 - 16:13 UTC

Cisco Secure Access - [Planned Maintenance] Frankfurt vEDC1 eu-central-1_1_1 Out of Rotation between 17:00 UTC and 05:00 UTC on 27th-28th of February 2026 Feb 27, 2026 17:00 - Feb 28, 2026 05:00 UTC

Please be advised that our services in Frankfurt vEDC1 eu-north-1_1_1 will be taken out of rotation for a scheduled maintenance.

Maintenance Details
Date and Time: February 27th, 2026 at 17:00 UTC, to February 28th, 2026 at 05:00 UTC

Impact: During this period, all services that normally connect to the Frankfurt vEDC1 eu-central-1_1_1 will be automatically redirected to the redundant Frankfurt vEDC0 eu-central-1_1_0.

We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.

Important Update:
Please be advised that the scheduled maintenance has been postponed to a later date.
We will provide an update and make a new announcement once the new date is confirmed.

Thank you for your understanding. We remain committed to minimizing any potential impact.

Posted on Jan 29, 2026 - 15:56 UTC

Cisco Secure Access - [Planned Maintenance] Cisco Secure Client, Ohio- From 2026-03-02 02:30 UTC to 2026-03-02 17:30 UTC Mar 2, 2026 02:30-17:30 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Cisco Secure Client component of the Cisco Secure Access platform.

Date and Time: March 2nd, 02:30 UTC to March 2nd, 17:30 UTC

Impact:
During this maintenance window, active sessions will be terminated. Cisco Secure Client will automatically retry and connect to the other data center in the same region.

Data Centers
us-east-2(Ohio) — prod_aws_us-east-2_1_0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Feb 18, 2026 - 18:33 UTC

Cisco Secure Access - [Planned Maintenance] Cisco Secure Client, North Virginia- From 2026-03-02 23:00 UTC to 2026-03-03 14:00 UTC Mar 2, 2026 23:00 - Mar 3, 2026 14:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Cisco Secure Client component of the Cisco Secure Access platform.

Date and Time: March 2nd, 23:00 UTC to March 3rd, 14:00 UTC

Impact:
During this maintenance window, active sessions will be terminated. Cisco Secure Client will automatically retry and connect to the other data center in the same region.

Data Centers
us-east-1(N.Virginia) - prod_aws_us-east-1_1_0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Feb 18, 2026 - 18:44 UTC

Cisco Secure Access - [Planned Maintenance] Cisco Secure Client, UAE- From 2026-03-03 17:30 UTC to 2026-03-04 08:30 UTC Mar 3, 2026 17:30 - Mar 4, 2026 08:30 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Cisco Secure Client component of the Cisco Secure Access platform.

Date and Time: March 3rd, 17:30 UTC to March 4th, 08:30 UTC

Impact:
During this maintenance window, active sessions will be terminated. Cisco Secure Client will automatically retry and connect to the other data center in the same region.

Data Centers
me-central-1(UAE) — prod_aws_me-central-1_1_1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Feb 18, 2026 - 18:59 UTC

Cisco Secure Access - [Planned Maintenance] Cisco Secure Client, Tokyo- From 2026-03-06 10:00 UTC to 2026-03-07 01:00 UTC Mar 6, 2026 10:00 - Mar 7, 2026 01:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Cisco Secure Client component of the Cisco Secure Access platform.

Date and Time: March 6th, 10:00 UTC to March 7th, 01:00 UTC

Impact:
During this maintenance window, active sessions will be terminated. Cisco Secure Client will automatically retry and connect to the other data center in the same region.

Data Centers
ap-northeast-1(Tokyo)— prod_aws_ap-northeast-1_1_0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Feb 18, 2026 - 19:10 UTC

Cisco Secure Access - [Planned Maintenance] Cisco Secure Client, Ohio- From 2026-03-09 01:30 UTC to 2026-03-09 16:30 UTC Mar 9, 2026 01:30-16:30 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Cisco Secure Client component of the Cisco Secure Access platform.

Date and Time: March 9th, 01:30 UTC to March 9th, 16:30 UTC

Impact:
During this maintenance window, active sessions will be terminated. Cisco Secure Client will automatically retry and connect to the other data center in the same region.

Data Centers
us-east-2(Ohio)— prod_aws_us-east-2_1_1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Feb 18, 2026 - 19:20 UTC

Cisco Secure Access - [Planned Maintenance] Cisco Secure Client, Oregon- From 2026-03-10 01:00 UTC to 2026-03-10 16:00 UTC Mar 10, 2026 01:00-16:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Cisco Secure Client component of the Cisco Secure Access platform.

Date and Time: March 10th, 01:00 UTC to March 10th, 16:00 UTC

Impact:
During this maintenance window, active sessions will be terminated. Cisco Secure Client will automatically retry and connect to the other data center in the same region.

Data Centers
us-west-2(Oregon)— prod_aws_us-west-2_1_0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Feb 18, 2026 - 19:32 UTC

Cisco Secure Access - [Planned Maintenance] Cisco Secure Client, Tokyo- From 2026-03-13 09:00 UTC to 2026-03-14 00:00 UTC Mar 13, 2026 09:00 - Mar 14, 2026 00:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Cisco Secure Client component of the Cisco Secure Access platform.

Date and Time: March 13th, 09:00 UTC to March 14th, 00:00 UTC

Impact:
During this maintenance window, active sessions will be terminated. Cisco Secure Client will automatically retry and connect to the other data center in the same region.

Data Centers
ap-northeast-1(Tokyo)— prod_aws_ap-northeast-1_1_1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Feb 18, 2026 - 19:39 UTC

Cisco Secure Access - [Planned Maintenance] Cisco Secure Client, Oregon- From 2026-03-16 02:00 UTC to 2026-03-16 17:00 UTC Mar 16, 2026 02:00-17:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Cisco Secure Client component of the Cisco Secure Access platform.

Date and Time: March 16th, 02:00 UTC to March 16th, 17:00 UTC

Impact:
During this maintenance window, active sessions will be terminated. Cisco Secure Client will automatically retry and connect to the other data center in the same region.

Data Centers
us-west-2(Oregon)— prod_aws_us-west-2_1_1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Feb 18, 2026 - 19:45 UTC

Cisco Secure Access - [Planned Maintenance] Cisco Secure Client, Hyderabad- From 2026-03-17 14:00 UTC to 2026-03-18 05:00 UTC Mar 17, 2026 14:00 - Mar 18, 2026 05:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Cisco Secure Client component of the Cisco Secure Access platform.

Date and Time: March 17th, 14:00 UTC to March 18th, 05:00 UTC

Impact:
During this maintenance window, active sessions will be terminated. Cisco Secure Client will automatically retry and connect to the other data center in the same region.

Data Centers
ap-south-2(Hyderabad)— prod_aws_ap-south-2_1_0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Feb 18, 2026 - 19:54 UTC

Cisco Secure Access - [Planned Maintenance] Cisco Secure Client, Hyderabad- From 2026-03-20 14:00 UTC to 2026-03-21 05:00 UTC Mar 20, 2026 14:00 - Mar 21, 2026 05:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Cisco Secure Client component of the Cisco Secure Access platform.

Date and Time: March 20th, 14:00 UTC to March 21th, 05:00 UTC

Impact:
During this maintenance window, active sessions will be terminated. Cisco Secure Client will automatically retry and connect to the other data center in the same region.

Data Centers
ap-south-2(Hyderabad)— prod_aws_ap-south-2_1_1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Feb 18, 2026 - 19:59 UTC

Cisco Secure Access - [Planned Maintenance] Cisco Secure Client, Mumbai- From 2026-03-23 16:00 UTC to 2026-03-24 07:00 UTC Mar 23, 2026 16:00 - Mar 24, 2026 07:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Cisco Secure Client component of the Cisco Secure Access platform.

Date and Time: March 23th, 16:00 UTC to March 24th, 07:00 UTC

Impact:
During this maintenance window, active sessions will be terminated. Cisco Secure Client will automatically retry and connect to the other data center in the same region.

Data Centers
ap-south-1(Mumbai)— prod_aws_ap-south-1_1_0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Feb 18, 2026 - 20:07 UTC

Cisco Secure Access - [Planned Maintenance] Cisco Secure Client, Mumbai- From 2026-03-24 16:00 UTC to 2026-03-25 07:00 UTC Mar 24, 2026 16:00 - Mar 25, 2026 07:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Cisco Secure Client component of the Cisco Secure Access platform.

Date and Time: March 24th, 16:00 UTC to March 25th, 07:00 UTC

Impact:
During this maintenance window, active sessions will be terminated. Cisco Secure Client will automatically retry and connect to the other data center in the same region.

Data Centers
ap-south-1(Mumbai)— prod_aws_ap-south-1_1_1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Feb 18, 2026 - 20:12 UTC

Cisco Secure Access - [Planned Maintenance] Cisco Secure Client, Osaka- From 2026-03-27 10:00 UTC to 2026-03-28 01:00 UTC Mar 27, 2026 10:00 - Mar 28, 2026 01:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Cisco Secure Client component of the Cisco Secure Access platform.

Date and Time: March 27th, 10:00 UTC to March 28th, 01:00 UTC

Impact:
During this maintenance window, active sessions will be terminated. Cisco Secure Client will automatically retry and connect to the other data center in the same region.

Data Centers
ap-northeast-3(Osaka)— prod_aws_ap-northeast-3_1_0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Feb 18, 2026 - 20:18 UTC

Cisco Secure Access - [Planned Maintenance] Cisco Secure Client, Osaka- From 2026-03-30 10:00 UTC to 2026-03-31 01:00 UTC Mar 30, 2026 10:00 - Mar 31, 2026 01:00 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Cisco Secure Client component of the Cisco Secure Access platform.

Date and Time: March 30th, 10:00 UTC to March 31st, 01:00 UTC

Impact:
During this maintenance window, active sessions will be terminated. Cisco Secure Client will automatically retry and connect to the other data center in the same region.

Data Centers
ap-northeast-3(Osaka)— prod_aws_ap-northeast-3_1_1


We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Feb 19, 2026 - 14:54 UTC

Cisco Secure Access - [Planned Maintenance] Cisco Secure Client, Singapore- From 2026-03-31 10:00 UTC to 2026-04-01 01:00 UTC Mar 31, 2026 10:00 - Apr 1, 2026 01:00 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Cisco Secure Client component of the Cisco Secure Access platform.

Date and Time: March 31st, 10:00 UTC to April 1st, 01:00 UTC

Impact:
During this maintenance window, active sessions will be terminated. Cisco Secure Client will automatically retry and connect to the other data center in the same region.

Data Centers
ap-southeast-1(Singapore)— prod_aws_ap-southeast-1_1_0


We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Feb 19, 2026 - 15:01 UTC

Cisco Secure Access - [Planned Maintenance] Cisco Secure Client, Singapore- From 2026-04-03 10:00 UTC to 2026-04-04 01:00 UTC Apr 3, 2026 10:00 - Apr 4, 2026 01:00 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Cisco Secure Client component of the Cisco Secure Access platform.

Date and Time: April 3rd, 10:00 UTC to April 4th, 01:00 UTC

Impact:
During this maintenance window, active sessions will be terminated. Cisco Secure Client will automatically retry and connect to the other data center in the same region.

Data Centers
ap-southeast-1(Singapore)— prod_aws_ap-southeast-1_1_1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Feb 19, 2026 - 15:08 UTC
Feb 21, 2026
Completed - The scheduled maintenance has been completed.
Feb 21, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 04:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 04:00 UTC to 10:00 UTC on 21th of February 2026

Impact:
We are performing maintenance on our Cisco Secure Access Infrastructure which may momentarily affect the ability to configure new or existing network tunnel groups in the Secure Access Dashboard. There will be no impact to existing Network Tunnel Groups or their configuration. We're sorry for any inconvenience this may cause.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Feb 3, 12:54 UTC
Resolved - The issue has been resolved.

We apologize for any inconvenience caused and thank you for your patience.

Feb 21, 05:34 UTC
Monitoring - We are no longer seeing delays in firewall policy changes in the Mumbai, Middle East, and Saudi Arabia regions, and we continue to monitor the situation closely.
Feb 21, 05:24 UTC
Update - Our engineering team is actively investigating the issue.
We will provide another update as soon as any new information becomes available.

Feb 21, 04:23 UTC
Investigating - We are currently encountering delays in the propagation of firewall policy changes in the Mumbai, Middle East, and Saudi Arabia regions.

Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available. We appreciate your patience and understanding during this time

Feb 21, 03:00 UTC
Completed - The scheduled maintenance has been completed.
Feb 21, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 17:00 UTC
Scheduled - Please be advised that our services in Frankfurt vEDC0 eu-north-1_1_0 will be taken out of rotation for a scheduled maintenance.

Maintenance Details
Date and Time: February 20th, 2026 at 17:00 UTC, to February 21th, 2026 at 05:00 UTC

Impact: During this period, all services that normally connect to the Frankfurt vEDC0 eu-central-1_1_0 will be automatically redirected to the redundant Frankfurt vEDC1 eu-central-1_1_1.

We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.

Important Update:
Please be advised that the scheduled maintenance has been postponed to a later date.
We will provide an update and make a new announcement once the new date is confirmed.

Thank you for your understanding. We remain committed to minimizing any potential impact.

Jan 29, 15:40 UTC
Feb 20, 2026
Completed - The scheduled maintenance has been completed.
Feb 20, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 21:30 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 21:30 UTC to 03:30 UTC on 19th-20th of February 2026

Impact:
This maintenance will be performed in a rolling manner, one Data Center at a time. During this process, IPSec Tunnels will temporarily fail over to redundant vEDC. Customer traffic will not be interrupted.

London (sse-euw-2-1-1)

Frankfurt (sse-euc-1-1-1)

Zurich (sse-euc-2-1-1)

Stockholm (sse-eun-1-1-1)

UAE (sse-mec-1-1-1)

Riyadh (DCv2) (csc-mec2-1-2)

Israel (sse-ilc-1-1-1)

Cape Town (sse-afs-1-1-1)

Spain (sse-eus-2-1-1)

Milan (sse-eus-1-1-1)

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Feb 3, 11:40 UTC
Completed - The scheduled maintenance has been completed.
Feb 20, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 20:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Firewall as a Service component of the Cisco Secure Access platform.

Date and Time: February 19th, 20:00 UTC to February 20th, 00:00UTC

Impact:
We do not expect any traffic interruption or impact on any other customer-facing services during this maintenance. We are ensuring that our customers are informed.

Data Centers
mec1-1-1 - me-central-1 (UAE)
ilc1-1-1 - il-central-1 (Tel Aviv)
euc2-1-1 - eu-central-2 (Zurich)
eun1-1-1 - eu-north-1 (Stockholm)
eus1-1-1 - eu-south-1 (Milan)
eus2-1-1 - eu-south-2 (Spain)
afs1-1-1 - af-south-1 (Cape Town)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 12, 02:29 UTC
Feb 19, 2026
Completed - The scheduled maintenance has been completed.
Feb 19, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 17:31 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 17:30 UTC to 23:30 UTC on 19th of February 2026

Impact:
This maintenance will be performed in a rolling manner, one Data Center at a time. During this process, IPSec Tunnels will temporarily fail over to redundant vEDC. Customer traffic will not be interrupted.

Tokyo (sse-apne-1-1-1)

Osaka (DCv2) (csc-apne1-1-1)

Osaka (sse-apne-3-1-1)

Singapore (sse-apse-1-1-1)

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Feb 3, 11:00 UTC
Completed - The scheduled maintenance has been completed.
Feb 19, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 17:30 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 17:30 UTC to 23:30 UTC on 19th of February 2026

Impact:
This maintenance will be performed in a rolling manner, one Data Center at a time. During this process, IPSec Tunnels will temporarily fail over to redundant vEDC. Customer traffic will not be interrupted.

Jakarta (sse-apse-3-1-1)

Mumbai (sse-aps-1-1-1)

Hyderabad (sse-aps-2-1-1)

Chennai (csc-aps1-1-1)

Hong Kong (sse-ape-1-1-1)

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Feb 3, 10:57 UTC
Completed - The scheduled maintenance has been completed.
Feb 19, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 16:01 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Firewall as a Service component of the Cisco Secure Access platform.

Date and Time: February 19th, 16:00 UTC to February 19th, 20:00UTC

Impact:
We do not expect any traffic interruption or impact on any other customer-facing services during this maintenance. We are ensuring that our customers are informed.

Data Centers
apse3-1-1 - ap-southeast-3 (Jakarta)
aps2-1-1 - ap-south-2 (Hyderabad)
ape1-1-1 - ap-east-1 (Hong Kong)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 12, 02:21 UTC
Completed - The scheduled maintenance has been completed.
Feb 19, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 16:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Firewall as a Service component of the Cisco Secure Access platform.

Date and Time: February 19th, 16:00 UTC to February 19th, 19:00UTC

Impact:
We do not expect any traffic interruption or impact on any other customer-facing services during this maintenance. We are ensuring that our customers are informed.

Data Centers
apne3-1-1 - ap-northeast-3 (Osaka)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 12, 02:25 UTC
Completed - The scheduled maintenance has been completed.
Feb 19, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 03:30 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 03:30 UTC to 09:30 UTC on 19th of February 2026

Impact:
This maintenance will be performed in a rolling manner, one Data Center at a time. During this process, IPSec Tunnels will temporarily fail over to redundant vEDC. Customer traffic will not be interrupted.

Virginia (sse-use-1-1-1)

Ohio (sse-use-2-1-1)

Reston (csc-use1-1-1)

Canada (sse-cac-1-1-1)

Oregon (sse-usw-2-1-1)

San Jose (csc-usw1-1-1)

Sao Paulo (sse-sae-1-1-1)

Mexico (sse-mxc-1-1-1)

Calgary (sse-caw-1-1-1)

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Feb 3, 10:49 UTC
Completed - The scheduled maintenance has been completed.
Feb 19, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 02:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Firewall as a Service component of the Cisco Secure Access platform.

Date and Time: February 19th, 02:00 UTC to February 19th, 06:00UTC

Impact:
We do not expect any traffic interruption or impact on any other customer-facing services during this maintenance. We are ensuring that our customers are informed.

Data Centers
sae1-1-1 - sa-east-1 (Sao Paulo)
cac1-1-1 - ca-central-1 (Canada)
caw1-1-1 - ca-west-1 (Calgary)
mxc1-1-1 - mx-central-1 (Mexico)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 12, 02:15 UTC
Completed - The scheduled maintenance has been completed.
Feb 19, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 21:30 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: February 18th, 21:30 UTC to February 19th, 03:30 UTC.

Impact:
This maintenance will be performed in a rolling manner, one Data Center at a time. During this process, IPSec Tunnels will temporarily fail over to redundant vEDC. Customer traffic will not be interrupted.

London-1 (sse-euw-2-1-0)

Frankfurt-1 (sse-euc-1-1-0)

Zurich-1 (sse-euc-2-1-0)

Stockholm-1 (sse-eun-1-1-0)

UAE-1 (sse-mec-1-1-0)

Jeddah-A (DCv2) (csc-mec2-1-0)

Israel-1 (sse-ilc-1-1-0)

Cape Town-1 (sse-afs-1-1-0)

Spain-1 (sse-eus-2-1-0)

Milan-1 (sse-eus-1-1-0)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Feb 3, 10:25 UTC
Completed - The scheduled maintenance has been completed.
Feb 19, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 20:01 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Firewall as a Service component of the Cisco Secure Access platform.

Date and Time: February 18th, 20:00 UTC to February 19th, 00:00UTC

Impact:
We do not expect any traffic interruption or impact on any other customer-facing services during this maintenance. We are ensuring that our customers are informed.

Data Centers
mec1-1-0 - me-central-1 (UAE)
ilc1-1-0 - il-central-1 (Tel Aviv)
euc2-1-0 - eu-central-2 (Zurich)
eun1-1-0 - eu-north-1 (Stockholm)
eus1-1-0 - eu-south-1 (Milan)
eus2-1-0 - eu-south-2 (Spain)
afs1-1-0 - af-south-1 (Cape Town)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 12, 02:10 UTC
Feb 18, 2026
Completed - The scheduled maintenance has been completed.
Feb 18, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 17:30 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 17:30 UTC to 23:30 UTC on February 18th.

Impact:
This maintenance will be performed in a rolling manner, one Data Center at a time. During this process, IPSec Tunnels will temporarily fail over to redundant vEDC. Customer traffic will not be interrupted.

Tokyo-1 (sse-apne-1-1-0)

Tokyo (DCv2) (csc-apne1-1-0)

Osaka-1 (sse-apne-3-1-0)

Singapore-1 (sse-apse-1-1-0)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Feb 3, 09:54 UTC
Completed - The scheduled maintenance has been completed.
Feb 18, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 17:31 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 17:30 UTC to 23:30 UTC on February 18th.

Impact:
This maintenance will be performed in a rolling manner, one Data Center at a time. During this process, IPSec Tunnels will temporarily fail over to redundant vEDC. Customer traffic will not be interrupted.

Mumbai-1 (sse-aps-1-1-0)

Hyderabad-1 (sse-aps-2-1-0)

Mumbai (DCv2) (csc-aps1-1-0)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Feb 3, 09:42 UTC
Completed - The scheduled maintenance has been completed.
Feb 18, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 14:30 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 14:30 UTC to 20:30 UTC on February 18th

Impact:
This maintenance will be performed in a rolling manner, one Data Center at a time. During this process, IPSec Tunnels will temporarily fail over to redundant vEDC. Customer traffic will not be interrupted.

Sydney-1 (sse-apse-2-1-0)

Hong Kong-1 (sse-ape-1-1-0)

Jakarta-1 (sse-apse-3-1-0)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Feb 3, 09:28 UTC
Completed - The scheduled maintenance has been completed.
Feb 18, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 16:01 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Firewall as a Service component of the Cisco Secure Access platform.

Date and Time: February 18th, 16:00 UTC to February 18th, 20:00UTC

Impact:
We do not expect any traffic interruption or impact on any other customer-facing services during this maintenance. We are ensuring that our customers are informed.

Data Centers
aps2-1-0 - ap-south-2 (Hyderabad)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 12, 01:59 UTC
Completed - The scheduled maintenance has been completed.
Feb 18, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 16:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Firewall as a Service component of the Cisco Secure Access platform.

Date and Time: February 18th, 16:00 UTC to February 18th, 19:00UTC

Impact:
We do not expect any traffic interruption or impact on any other customer-facing services during this maintenance. We are ensuring that our customers are informed.

Data Centers
apne3-1-0 - ap-northeast-3 (Osaka)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 12, 02:03 UTC
Completed - The scheduled maintenance has been completed.
Feb 18, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 13:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Firewall as a Service component of the Cisco Secure Access platform.

Date and Time: February 18th, 13:00 UTC to February 18th, 17:00UTC

Impact:
We do not expect any traffic interruption or impact on any other customer-facing services during this maintenance. We are ensuring that our customers are informed.

Data Centers
apse2-1-0 - ap-southeast-2 (Sydney)
ape1-1-0 - ap-east-1 (Hong Kong)
apse3-1-0 - ap-southeast-3 (Jakarta)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 12, 01:54 UTC
Completed - The scheduled maintenance has been completed.
Feb 18, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 03:30 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 03:30 UTC to 09:30 UTC on February 18th

Impact:
This maintenance will be performed in a rolling manner, one Data Center at a time. During this process, IPSec Tunnels will temporarily fail over to redundant vEDC. Customer traffic will not be interrupted.

Virginia-1 (sse-use-1-1-0)

Ohio-1 (sse-use-2-1-0)

Miami (DCv2) (csc-use1-1-0)

Canada-1 (sse-cac-1-1-0)

Oregon-1 (sse-usw-2-1-0)

LAX (DCv2) (csc-usw1-1-0)

Sao Paulo-1 (sse-sae-1-1-0)

Mexico-1 (sse-mxc-1-1-0)

Calgary-1 (sse-caw-1-1-0)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Feb 3, 09:05 UTC
Completed - The scheduled maintenance has been completed.
Feb 18, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 02:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 12, 02:17 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Firewall as a Service component of the Cisco Secure Access platform.

Date and Time: February 18th, 02:00 UTC to February 18th, 06:00UTC

Impact:
We do not expect any traffic interruption or impact on any other customer-facing services during this maintenance. We are ensuring that our customers are informed.

Data Centers
sae1-1-0 - sa-east-1 (Sao Paulo)
cac1-1-0 - ca-central-1 (Canada)
caw1-1-0 - ca-west-1 (Calgary)
mxc1-1-0 - mx-central-1 (Mexico)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 12, 01:47 UTC
Completed - The scheduled maintenance has been completed.
Feb 18, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 16:30 UTC
Scheduled - Please be advised that our services in Stockholm vEDC1 eu-north-1_1_1 will be taken out of rotation for a scheduled maintenance.

Maintenance Details
Date and Time: February 17th, 2026 at 16:30 UTC, to February 18th, 2026 at 04:30 UTC

Impact: During this period, all services that normally connect to the Stockholm vEDC1 eu-north-1_1_1 will be automatically redirected to the redundant Stockholm vEDC0 eu-north-1_1_0.

We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.

Important Update:
Please be advised that the scheduled maintenance has been postponed to a later date.
We will provide an update and make a new announcement once the new date is confirmed.

Thank you for your understanding. We remain committed to minimizing any potential impact.

Jan 29, 15:26 UTC
Feb 17, 2026
Completed - The scheduled maintenance has been completed.
Feb 17, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 15:30 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 15:30 UTC to 21:30 UTC on February 17th

Impact:
This maintenance will be performed in a rolling manner, one Data Center at a time. During this process, IPSec Tunnels will temporarily fail over to redundant vEDC. Customer traffic will not be interrupted.

Sydney-2 (sse-apse-2-1-1)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Feb 3, 08:26 UTC
Completed - The scheduled maintenance has been completed.
Feb 17, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 14:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Firewall as a Service component of the Cisco Secure Access platform.

Date and Time: February 17th, 14:00 UTC to February 17th, 18:00UTC

Impact:
We do not expect any traffic interruption or impact on any other customer-facing services during this maintenance. We are ensuring that our customers are informed.

Data Centers
apse2-1-1 - ap-southeast-2 - Sydney

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 12, 01:32 UTC
Feb 16, 2026
Completed - The scheduled maintenance has been completed.
Feb 16, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 15:30 UTC
Scheduled - We are pleased to announce that our new Secure Access data centers for Secure Web Gateway (SWG) in Mumbai and Chennai will be available starting January 30th. These new locations will further strengthen our global network, delivering enhanced performance and reliability for users in these regions.

To ensure a smooth transition and minimal impact on your service, the migration to these new data centers will take place in several phases over the coming weeks.

For more details about these new sites and what this means for you, please see our latest blog post:
https://community.cisco.com/t5/secure-access-announcements/new-data-centers-coming-to-mumbai-chennai-tokyo-and-osaka/ta-p/5347289

Thank you for your continued support as we expand and enhance our Secure Access services!

Jan 24, 00:57 UTC
Feb 15, 2026

No incidents reported.

Feb 14, 2026
Completed - The scheduled maintenance has been completed.
Feb 14, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 15:00 UTC
Scheduled - Please be advised that our services in Jakarta vEDC0 ap-southeast-3_1_0 will be taken out of rotation for a scheduled maintenance.

Maintenance Details
Date and Time: February 13th, 2026 at 15:00 UTC, to February 14th, 2026 at 03:00 UTC

Impact: During this period, all services that normally connect to the Jakarta vEDC0 ap-southeast-3_1_0 will be automatically redirected to the redundant Jakarta vEDC1 ap-southeast-3_1_1.

We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.

Important Update:
Please be advised that the scheduled maintenance has been postponed to a later date.
We will provide an update and make a new announcement once the new date is confirmed.

Thank you for your understanding. We remain committed to minimizing any potential impact.

Jan 29, 15:33 UTC
Feb 13, 2026
Completed - The scheduled maintenance has been completed.
Feb 13, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 20:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Date and Time: February 12th, 20:00 UTC to February 13th, 00:00 UTC
Overview: We are performing a standard upgrade of Firewall as a Service component of the Cisco Secure Access platform.

Impact:
We do not expect any traffic interruption or impact on any other customer-facing services during this maintenance. We are ensuring that our customers are informed.

Datacenters
Frankfurt : euc1-1-1
London : euw2-1-1

We’re Here to Help If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Jan 28, 03:11 UTC
Feb 12, 2026
Completed - The scheduled maintenance has been completed.
Feb 12, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 16:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Date and Time: February 12th, 16:00 UTC to February 12th, 20:00 UTC
Overview: We are performing a standard upgrade of Firewall as a Service component of the Cisco Secure Access platform.

Impact:
We do not expect any traffic interruption or impact on any other customer-facing services during this maintenance. We are ensuring that our customers are informed.

Datacenters
Mumbai : aps1-1-1

We’re Here to Help If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Jan 28, 03:05 UTC
Completed - The scheduled maintenance has been completed.
Feb 12, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 16:01 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Date and Time: February 12th, 16:00 UTC to February 12th, 19:00 UTC
Overview: We are performing a standard upgrade of Firewall as a Service component of the Cisco Secure Access platform.

Impact:
We do not expect any traffic interruption or impact on any other customer-facing services during this maintenance. We are ensuring that our customers are informed.

Datacenters
Tokyo : apne1-1-1
Singapore : apse1-1-1

We’re Here to Help If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Jan 28, 03:08 UTC
Completed - The scheduled maintenance has been completed.
Feb 12, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 02:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Date and Time: February 12th, 02:00 UTC to February 12th, 06:00 UTC
Overview: We are performing a standard upgrade of Firewall as a Service component of the Cisco Secure Access platform.

Impact:
We do not expect any traffic interruption or impact on any other customer-facing services during this maintenance. We are ensuring that our customers are informed.

Datacenters
Sao Paulo : sae1-1-1
Columbus : use2-1-1
Ashburn : use1-1-1
Portland : usw2-1-1

We’re Here to Help If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Jan 28, 03:02 UTC
Completed - The scheduled maintenance has been completed.
Feb 12, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 20:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Date and Time: February 11th, 20:00 UTC to February 12th, 00:00 UTC
Overview: We are performing a standard upgrade of Firewall as a Service component of the Cisco Secure Access platform.

Impact:
We do not expect any traffic interruption or impact on any other customer-facing services during this maintenance. We are ensuring that our customers are informed.

Datacenters

Frankfurt: euc1-1-0
London: euw2-1-0

We’re Here to Help If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Jan 28, 02:39 UTC
Feb 11, 2026
Resolved - The issue affecting ZTNA profiles and VPN posture profiles has been resolved.Thank you for your patience and understanding while we worked to restore full service.
Feb 11, 23:23 UTC
Identified - We have identified the root cause of the issue. Our engineering teams are actively working to implement a resolution and restore full functionality as quickly as possible
Feb 11, 23:04 UTC
Update - We are still actively investigating the issue where some customers are experiencing ZTNA posture profiles not loading for multiple users. In addition, we have identified that VPN posture profiles are also impacted.
Feb 11, 22:26 UTC
Investigating - We are investigating an issue affecting Cisco Secure Access, where some customers may be experiencing issues with loading ZTNA posture profiles.
 
Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available. We appreciate your patience and understanding during this time

Feb 11, 22:02 UTC
Resolved - We are pleased to inform you that the issue affecting access to the Digital Experience has been resolved.

If you have any questions or need assistance, please contact our support team.

Feb 11, 22:35 UTC
Identified - We have identified the root cause of the issue. Our engineering teams are actively working to implement a resolution and restore full functionality as quickly as possible.
Feb 11, 22:16 UTC
Update - We are still actively investigating the issue affecting access to the Digital Experience elements within the Cisco Secure Access Dashboard.We appreciate your patience and will provide updates as soon as new information becomes available.
Feb 11, 21:46 UTC
Investigating - We are investigating an issue affecting the Cisco Secure Access Dashboard, where some customers are unable to open the Digital Experience element, including Experience Insights and ZTNA posture, within the dashboard.

Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available. We appreciate your patience and understanding during this time

Feb 11, 21:12 UTC
Completed - The scheduled maintenance has been completed.
Feb 11, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 16:01 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Date and Time: February 11th, 16:00 UTC to February 11th, 20:00 UTC
Overview: We are performing a standard upgrade of Firewall as a Service component of the Cisco Secure Access platform.

Impact:
We do not expect any traffic interruption or impact on any other customer-facing services during this maintenance. We are ensuring that our customers are informed.

Datacenters
Mumbai : aps1-1-0

We’re Here to Help If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Jan 28, 02:55 UTC
Completed - The scheduled maintenance has been completed.
Feb 11, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 16:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Date and Time: February 11th, 16:00 UTC to February 11th, 19:00 UTC
Overview: We are performing a standard upgrade of Firewall as a Service component of the Cisco Secure Access platform.

Impact:
We do not expect any traffic interruption or impact on any other customer-facing services during this maintenance. We are ensuring that our customers are informed.

Datacenters

Tokyo: apne1-1-0
Singapore: apse1-1-0

We’re Here to Help If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Jan 28, 02:39 UTC
Completed - The scheduled maintenance has been completed.
Feb 11, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 02:00 UTC
Update - We are informing you that the Portland datacenter (usw2-1-0) has been added to the scheduled maintenance list.

This update ensures all relevant datacenters are included in the maintenance window. No impact to services is expected during this maintenance.

Feb 9, 19:39 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Date and Time: February 11th, 02:00 UTC to February 11th, 06:00 UTC
Overview: We are performing a standard upgrade of Firewall as a Service component of the Cisco Secure Access platform.

Impact:
We do not expect any traffic interruption or impact on any other customer-facing services during this maintenance. We are ensuring that our customers are informed.

Datacenters
Sao Paulo : sae1-1-0
Columbus : use2-1-0
Ashburn : use1-1-0
Portland : usw2-1-0

We’re Here to Help If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Jan 28, 02:42 UTC
Completed - The scheduled maintenance has been completed.
Feb 11, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 16:30 UTC
Scheduled - Please be advised that our services in Stockholm vEDC0 eu-north-1_1_0 will be taken out of rotation for a scheduled maintenance.

Maintenance Details
Date and Time: February 10th, 2026 at 16:30 UTC, to February 11th, 2026 at 04:30 UTC

Impact: During this period, all services that normally connect to the Stockholm vEDC0 eu-north-1_1_0 will be automatically redirected to the redundant Stockholm vEDC1 eu-north-1_1_1.

We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.

Important Update:
Please be advised that the scheduled maintenance has been postponed to a later date.
We will provide an update and make a new announcement once the new date is confirmed.

Thank you for your understanding. We remain committed to minimizing any potential impact.

Jan 29, 15:21 UTC
Feb 10, 2026
Completed - The scheduled maintenance has been completed.
Feb 10, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 23:00 UTC
Scheduled - Please be advised that our services in Canada vEDC0 ca-central-1_1_0 will be taken out of rotation for a scheduled maintenance.

Maintenance Details
Date and Time: February 9th , 2026 at 23:00 UTC, to February 10th, 2026 at 11:00 UTC

Impact: During this period, all services that normally connect to the Canada vEDC0 ca-central-1_1_0 will be automatically redirected to the redundant Canada vEDC1 ca-central-1_1_1.

We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.

Important Update:
Please be advised that the scheduled maintenance has been postponed to a later date.
We will provide an update and make a new announcement once the new date is confirmed.

Thank you for your understanding. We remain committed to minimizing any potential impact.

Jan 8, 10:59 UTC
Feb 9, 2026
Completed - The maintenance scheduled on February 13th from 02:00 UTC to 06:00 UTC for US (Pacific Northwest) Firewall as a Service has been canceled.
No action is required from customers.

Feb 9, 19:54 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Date and Time: February 13th, 02:00 UTC to February 13th, 06:00 UTC
Overview: We are performing a standard upgrade of Firewall as a Service component of the Cisco Secure Access platform.

Impact:
We do not expect any traffic interruption or impact on any other customer-facing services during this maintenance. We are ensuring that our customers are informed.

Datacenters
Portland : usw2-1-0

We’re Here to Help If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Jan 28, 03:14 UTC
Completed - The scheduled maintenance has been completed.
Feb 9, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 09:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
NATaaS will be performing a regional network expansion of internal networks in the US-EAST-2 region. This maintenance will include the redeployment of SWG proxy and SFCN containers in both VEDCs within the region.

Date and Time: February 9th, 09:00 UTC to February 9th, 13:00 UTC

Impact:
During the maintenance window, end-users may experience brief and minimal connectivity interruptions. Additionally, customers using Reserved IP addresses may temporarily egress to the internet using public IPs other than their reserved IP address.

Datacenters:
prod_aws_us-east-2_1_0 - US (Midwest)
prod_aws_us-east-2_1_1 - US (Midwest)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 4, 23:44 UTC
Feb 8, 2026

No incidents reported.

Feb 7, 2026
Completed - The scheduled maintenance has been completed.
Feb 7, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 17:00 UTC
Scheduled - Please be advised that our services in Zurich vEDC1 eu-central-2_1_1 will be taken out of rotation for a scheduled maintenance.

Maintenance Details
Date and Time: February 6th, 2026 at 17:00 UTC, to February 7th, 2026 at 05:00 UTC

Impact: During this period, all services that normally connect to the Zurich vEDC1 eu-central-2_1_1 will be automatically redirected to the redundant Zurich vEDC0 eu-west-2_1_0.

We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.

Important Update:
Please be advised that the scheduled maintenance has been postponed to a later date.
We will provide an update and make a new announcement once the new date is confirmed.

Thank you for your understanding. We remain committed to minimizing any potential impact.

Jan 29, 13:13 UTC