In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 2026 - 09:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 13, 2026 09:00 - Mar 14, 2026 00:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
The service will undergo a scheduled maintenance activity to improve its performance and reliability. The primary objective of this exercise is to update and migrate services to a new Data VPC.

Components
Cisco Secure Client
RAVPN
Network Tunnel Groups
Zero Trust Network Access
FWaaS

Date and Time: March 13th, 09:00 UTC to March 14th, 00:00 UTC

Impact:
During this maintenance window, sessions will be terminated and all the services will automatically retry and connect to the other vedc in the same region. There is not impact to customer

Data Centers
(Tokyo) - ap-northeast-1_1_1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 13, 2026 09:00 - Mar 14, 2026 00:00 UTC
Identified - We are working closely with our cloud partners to address the regional data center issue.
In the meantime, we strongly recommend that customers continue to follow the previously shared mitigation guidance, including migrating traffic to alternate regions (Mumbai or Hyderabad), updating Network Tunnel Group configurations where applicable, and reconfiguring Connector Groups for ACGW/ZTNA services as outlined in earlier updates.

We are closely monitoring the situation and will provide further updates as more information becomes available.

Mar 03, 2026 - 19:55 UTC
Update - We are continuing to investigate this issue.
Mar 02, 2026 - 18:07 UTC
Update - We are continuing to investigate this issue.
Mar 02, 2026 - 12:17 UTC
Update - For Organizations Located Only in ME-Central:
Please follow these steps:
• Select the nearest available data center (Mumbai or Hyderabad) as your migration target.
• Configure VPN IP pools and profiles to match your organization’s current session load, mirroring your existing ME-Central setup.

SWG Services in ME-Central:
Due to the ongoing situation at this location, ME-Central has been taken out of rotation and customer traffic is being redirected to other regions.

Please follow these steps to change Network Tunnel Group region:
• Go to the NTG options as described here: https://securitydocs.cisco.com/docs/csa/olh/120421.dita
• Edit your existing tunnel for the Middle East (UAE) region.
• Change the region from Middle East (UAE) to India (West).
• Do not modify other settings; save the configuration.
• When prompted, type “UPDATE” and confirm.
• Use the new India (West) IP addresses shown to update your IPSEC CPE device.
• If Multi-Region Backhaul or route-maps are used, update BGP community values according to the new settings from Cisco SSE.

ACGW Services in ME-Central:
Please follow these steps:

• Create Connector groups in your new region(s).
• Assign private resources to the new Connector groups.

For detailed instructions and screenshots, refer to the Resource Connector deployment guide:
https://securitydocs.cisco.com/docs/csa/olh/118906.dita

This guide provides a clear, step-by-step walkthrough to ensure a smooth migration process.


If you require any assistance, please contact us. We will provide guidance on the necessary actions.

We appreciate your cooperation and patience as we work to restore full service. Further updates will be provided as information becomes available.

Mar 02, 2026 - 09:03 UTC
Update - We are continuing our investigation into the service availability issue impacting Secure Access. Some users may still experience intermittent timeouts or difficulties accessing resources. Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution.

We apologize for any inconvenience caused and thank you for your patience.

Mar 02, 2026 - 08:34 UTC
Update - We are continuing to investigate this issue.
Mar 02, 2026 - 07:49 UTC
Update - We are continuing to investigate this issue.
Mar 02, 2026 - 06:18 UTC
Investigating - We are currently investigating a service availability issue affecting Secure Access in the Dubai.
Some users may experience timeouts and difficulties accessing resources.

Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available.

If you are using a reserved IP and need to steer your traffic to an alternate region, please contact us for assistance.

We apologize for any inconvenience caused and thank you for your patience.

We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Mar 02, 2026 - 05:55 UTC

About This Site

Cisco Secure Access has a global infrastructure with built in redundancy and failover routing designed to minimize any planned or unplanned outages.

Secure Access provides complete transparency so you can always see the current status of all the Secure Access cloud services.

* The China (Beijing) data center is operated by Digital China Cloud (DCC), a Cisco partner providing Secure Access services in mainland China for multinational customers. For more information about this datacenter click here.

Asia Pacific (Hong Kong) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Asia Pacific (Jakarta) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Asia Pacific (Osaka) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Asia Pacific (Singapore) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Asia Pacific (Tokyo) Under Maintenance
API Operational
Cisco Secure Client Under Maintenance
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Under Maintenance
Policy Enforcement Under Maintenance
Remote Access VPN Under Maintenance
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Under Maintenance
Africa (South Africa) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Australia (Sydney) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Brazil Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Canada (Central) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Canada (West) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
China (Beijing)* Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Reporting and Logging Operational
Web Security Operational
Dashboard Operational
Identity Operational
Europe (Germany) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Europe (Milan) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Europe (Spain) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Europe (Stockholm) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
India (South) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
India (West) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Israel (Tel Aviv) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
LATAM (Mexico) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Middle East (UAE) Degraded Performance
API Degraded Performance
Cisco Secure Client Degraded Performance
Data Loss Prevention Degraded Performance
DNS Degraded Performance
Experience Insights Degraded Performance
Network Tunnel Groups Degraded Performance
Policy Enforcement Degraded Performance
Remote Access VPN Operational
Remote Browser Isolation Degraded Performance
Reporting and Logging Degraded Performance
Reserved IP Degraded Performance
Resource Connector Degraded Performance
Web Security Degraded Performance
Zero Trust Access Degraded Performance
Saudi Arabia Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention (LA) Operational
DNS Operational
Experience Insights (LA) Operational
Network Tunnel Groups (LA) Operational
Policy Enforcement Operational
Remote Access VPN (LA) Operational
Remote Browser Isolation (LA) Operational
Reporting and Logging Operational
Reserved IP (LA) Operational
Resource Connector (LA) Operational
Web Security (LA) Operational
Zero Trust Access (LA) Operational
Switzerland (Zurich) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
United Kingdom Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
US (California) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
US (Midwest) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
US (Pacific Northwest) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
US (Virginia) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Global Operational
Cloud Malware Protection Operational
Dashboard Operational
Documentation Operational
Identity Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Support Ticketing System Operational
Virtual Appliance Operational
Warn/Block Pages Operational
Zero Trust Access Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Cisco Secure Access - [Planned Maintenance] Identity - Global - From 2026-03-14 16:00 UTC to 2026-03-14 19:00 UTC Mar 14, 2026 16:00-19:00 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing deployment of control plan Service of the Cisco Secure Access platform.

Date and Time:March 14th, 16:00 UTC to March 14th, 19:00 UTC

Impact:
During the maintenance window, there could be delay in provisioning their identities

Data Centers
us-west-2 – Oregon
us-east-1. – Virginia
cn-north-1 – China

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 05, 2026 - 10:07 UTC

Cisco Secure Access - [Planned Maintenance] North Virginia- From 2026-03-16 02:00 UTC to 2026-03-16 17:00 UTC Mar 16, 2026 02:00-17:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Mar 11, 2026 - 14:58 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 11, 2026 - 13:24 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 11, 2026 - 13:21 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
The service will undergo a scheduled maintenance activity to improve its performance and reliability. The primary objective of this exercise is to update and migrate services to a new Data VPC.

Components
Cisco Secure Client
RAVPN
Network Tunnel Groups
Zero Trust Network Access
FWaaS

Date and Time: March 16th, 02:00 UTC to March 16th, 17:00 UTC

Impact:
During this maintenance window, sessions will be terminated and all the services will automatically retry and connect to the other vedc in the same region. There is not impact to customer

Data Centers
(N.Virginia) - us-east-1_1_0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 16, 2026 - 02:00 UTC

Cisco Secure Access - [Planned Maintenance] UAE- From 2026-03-16 17:30 UTC to 2026-03-16 08:30 UTC Mar 16, 2026 17:30 - Mar 17, 2026 08:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Mar 11, 2026 - 16:20 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
The service will undergo a scheduled maintenance activity to improve its performance and reliability. The primary objective of this exercise is to update and migrate services to a new Data VPC.

Components
Cisco Secure Client
RAVPN
Network Tunnel Groups
Zero Trust Network Access
FWaaS

Date and Time: March 16th, 17:30 UTC to March 16th, 08:30 UTC

Impact:
During this maintenance window, sessions will be terminated and all the services will automatically retry and connect to the other vedc in the same region. There is not impact to customer

Data Centers
(UAE) — me-central-1_1_1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 16, 2026 - 17:30 UTC

Cisco Secure Access - [Planned Maintenance] Africa (South Africa) - From 2026-03-16 20:00 UTC to 2026-03-17 17:00 UTC Mar 16, 2026 20:00 - Mar 17, 2026 17:00 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
We are performing scheduled upgrades to our Africa (South Africa) infrastructure. To ensure continuous service, all traffic is being automatically redirected to a secondary environment. No service interruption is expected.

Components:
API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access.

Date and Time: March 16th, 20:00 UTC to March 17th, 17:00 UTC

Impact:
Most services will transition seamlessly. If you experience a brief interruption and the connection is not restored automatically, please initiate a manual reconnection.

Data Centers
Africa – af-south-1_1_0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 03, 2026 - 15:26 UTC

Cisco Secure Access - [Planned Maintenance] Hyderabad- From 2026-03-17 14:00 UTC to 2026-03-18 05:00 UTC Mar 17, 2026 14:00 - Mar 18, 2026 05:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Mar 11, 2026 - 15:30 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
The service will undergo a scheduled maintenance activity to improve its performance and reliability. The primary objective of this exercise is to update and migrate services to a new Data VPC.

Components
Cisco Secure Client
RAVPN
Network Tunnel Groups
Zero Trust Network Access
FWaaS

Date and Time: March 17th, 14:00 UTC to March 18th, 05:00 UTC

Impact:
During this maintenance window, sessions will be terminated and all the services will automatically retry and connect to the other vedc in the same region. There is not impact to customer

Data Centers
(Hyderabad)— ap-south-2_1_0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 18, 2026 - 19:54 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN, Australia - From 2026-03-17 14:00 UTC to 2026-03-17 18:00 UTC Mar 17, 2026 14:00-18:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
RAVPN Infrastructure Upgrade

Date and Time: March 17th, 14:00 UTC to March 17th, 18:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service after the update is complete.The maintenance is scheduled during off-business hours to reduce user disruption.

Data Centers
Sydney - ap-southeast-2 - apse2-1-1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 10, 2026 - 20:30 UTC

Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups - Sydney - From 2026-03-17 15:30 UTC to 2026-03-17 21:30 UTC Mar 17, 2026 15:30-21:30 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Network Tunnel Groups of the Cisco Secure Access platform.

Date and Time: March 17th, 15:30 UTC to March 17th, 21:30 UTC

Impact:
During this maintenance, customer IPSec tunnels will automatically fail over to alternate Virtual Edge Data Centers (VEDCs) to maintain continuous connectivity. Customer traffic will remain uninterrupted throughout the process.

Data Centers
Sydney-2 (sse-apse-2-1-1)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 07, 2026 - 01:31 UTC

Cisco Secure Access - [Planned Maintenance] Switzerland (Zurich)- From 2026-03-17 20:00 UTC to 2026-03-18 17:00 UTC Mar 17, 2026 20:00 - Mar 18, 2026 17:00 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
We are performing scheduled upgrades to our Switzerland (Zurich) infrastructure. To ensure continuous service, all traffic is being automatically redirected to a secondary environment. No service interruption is expected.

Components:
API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access.

Date and Time: March 17th, 20:00 UTC to March 18th, 17:00 UTC

Impact:
During this maintenance window, traffic will transition to the secondary data center. Active sessions will briefly disconnect during failover and will automatically reconnect. If a session does not automatically reconnect, users must manually reconnect their VPN session. No other action is required from customers.

Data Centers
Switzerland (Zurich) – eu-central-2_1_1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 06, 2026 - 15:13 UTC

Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups - US, Canada, Brazil & Mexico - From 2026-03-18 03:30 UTC to 2026-03-18 09:30 UTC Mar 18, 2026 03:30-09:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Mar 10, 2026 - 21:22 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Network Tunnel Groups of the Cisco Secure Access platform.

Date and Time: March 18th, 03:30 UTC to March 18th, 09:30 UTC

Impact:
During this maintenance, customer IPSec tunnels will automatically fail over to alternate Virtual Edge Data Centers (VEDCs) to maintain continuous connectivity. Customer traffic will remain uninterrupted throughout the process.

Data Centers
Virginia-1 (sse-use-1-1-0)
Ohio-1 (sse-use-2-1-0)
Miami (DCv2) (csc-use1-1-0)
Canada-1 (sse-cac-1-1-0)
Oregon-1 (sse-usw-2-1-0)
LAX (DCv2) (csc-usw1-1-0)
Sao Paulo-1 (sse-sae-1-1-0)
Mexico-1 (sse-mxc-1-1-0)
Calgary-1 (sse-caw-1-1-0)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 09, 2026 - 15:59 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN, Asia Pacific (Jakarta), Australia - From 2026-03-18 13:00 UTC to 2026-03-18 17:00 UTC Mar 18, 2026 13:00-17:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
RAVPN Infrastructure Upgrade

Date and Time: March 18th, 13:00 UTC to March 18th, 17:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service after the update is complete.The maintenance is scheduled during off-business hours to reduce user disruption.

Data Centers
Jakarta - ap-southeast-3 - apse3-1-0
Sydney - ap-southeast-2 - apse2-1-0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 10, 2026 - 20:33 UTC

Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups - Sydney, Hong Kong & Jakarta - From 2026-03-18 14:30 UTC to 2026-03-18 20:30 UTC Mar 18, 2026 14:30-20:30 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Network Tunnel Groups of the Cisco Secure Access platform.

Date and Time: March 18th, 14:30 UTC to March 18th, 20:30 UTC

Impact:
During this maintenance, customer IPSec tunnels will automatically fail over to alternate Virtual Edge Data Centers (VEDCs) to maintain continuous connectivity. Customer traffic will remain uninterrupted throughout the process.

Data Centers
Sydney-1 (sse-apse-2-1-0)
Hong Kong-1 (sse-ape-1-1-0)
Jakarta-1 (sse-apse-3-1-0)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 09, 2026 - 16:05 UTC

Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups - Tokyo, Osaka & Singapore - From 2026-03-18 16:00 UTC to 2026-03-18 19:00 UTC Mar 18, 2026 16:00-19:00 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Network Tunnel Groups of the Cisco Secure Access platform.

Date and Time: March 18th, 16:00 UTC to March 18th, 19:00 UTC

Impact:
During this maintenance, customer IPSec tunnels will automatically fail over to alternate Virtual Edge Data Centers (VEDCs) to maintain continuous connectivity. Customer traffic will remain uninterrupted throughout the process.

Data Centers
Tokyo-1 (sse-apne-1-1-0)
Tokyo (DCv2) (csc-apne1-1-0)
Osaka-1 (sse-apne-3-1-0)
Singapore-1 (sse-apse-1-1-0)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 10, 2026 - 20:59 UTC

Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups - Mumbai & Hyderabad - From 2026-03-18 17:30 UTC to 2026-03-18 23:30 UTC Mar 18, 2026 17:30-23:30 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Network Tunnel Groups of the Cisco Secure Access platform.

Date and Time: March 18th, 17:30 UTC to March 18th, 23:30 UTC

Impact:
During this maintenance, customer IPSec tunnels will automatically fail over to alternate Virtual Edge Data Centers (VEDCs) to maintain continuous connectivity. Customer traffic will remain uninterrupted throughout the process.

Data Centers
Mumbai-1 (sse-aps-1-1-0)
Hyderabad-1 (sse-aps-2-1-0)
Mumbai (DCv2) (csc-aps1-1-0)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 09, 2026 - 16:10 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN, UAE,Switzerland,Israel,Europe - From 2026-03-18 20:00 UTC to 2026-03-19 00:00 UTC Mar 18, 2026 20:00 - Mar 19, 2026 00:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
RAVPN Infrastructure Upgrade

Date and Time: March 18th, 20:00 UTC to March 19th, 00:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service after the update is complete.The maintenance is scheduled during off-business hours to reduce user disruption.

Data Centers
UAE - me-central-1 - mec1-1-0
Zurich - eu-central-2 - euc2-1-0
Israel - il-central-1 - ilc1-1-0
Stockholm - eu-north-1 - eun1-1-0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 10, 2026 - 20:38 UTC

Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups - UK, Europe, UAE, Saudi Arabia, Israel & South Africa - From 2026-03-18 21:30 UTC to 2026-03-19 03:30 UTC Mar 18, 2026 21:30 - Mar 19, 2026 03:30 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Network Tunnel Groups of the Cisco Secure Access platform.

Date and Time: March 18th, 21:30 UTC to March 19th, 03:30 UTC

Impact:
During this maintenance, customer IPSec tunnels will automatically fail over to alternate Virtual Edge Data Centers (VEDCs) to maintain continuous connectivity. Customer traffic will remain uninterrupted throughout the process.

Data Centers
London-1 (sse-euw-2-1-0)
Frankfurt-1 (sse-euc-1-1-0)
Zurich-1 (sse-euc-2-1-0)
Stockholm-1 (sse-eun-1-1-0)
UAE-1 (sse-mec-1-1-0)
Jeddah (DCv2) (csc-mec2-1-0)
Israel-1 (sse-ilc-1-1-0)
Cape Town-1 (sse-afs-1-1-0)
Spain-1 (sse-eus-2-1-0)
Milan-1 (sse-eus-1-1-0)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 09, 2026 - 16:18 UTC

Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups - US, Canada, Mexico & Brazil - From 2026-03-19 03:30 UTC to 2026-03-19 09:30 UTC Mar 19, 2026 03:30-09:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Mar 10, 2026 - 21:34 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Network Tunnel Groups of the Cisco Secure Access platform.

Date and Time: March 19th, 03:30 UTC to March 19th, 09:30 UTC

Impact:
During this maintenance, customer IPSec tunnels will automatically fail over to alternate Virtual Edge Data Centers (VEDCs) to maintain continuous connectivity. Customer traffic will remain uninterrupted throughout the process.

Data Centers
Virginia-2 (sse-use-1-1-1)
Ohio-2 (sse-use-2-1-1)
Reston (DCv2) (csc-use1-1-1)
Canada-2 (sse-cac-1-1-1)
Oregon-2 (sse-usw-2-1-1)
San Jose (DCv2) (csc-usw1-1-1)
Sao Paulo-2 (sse-sae-1-1-1)
Mexico-2 (sse-mxc-1-1-1)
Calgary-2 (sse-caw-1-1-1)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 09, 2026 - 16:22 UTC

Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups - Tokyo, Osaka & Singapore - From 2026-03-19 16:00 UTC to 2026-03-19 19:00 UTC Mar 19, 2026 16:00-19:00 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Network Tunnel Groups of the Cisco Secure Access platform.

Date and Time: March 19th, 16:00 UTC to March 19th, 19:00 UTC

Impact:
During this maintenance, customer IPSec tunnels will automatically fail over to alternate Virtual Edge Data Centers (VEDCs) to maintain continuous connectivity. Customer traffic will remain uninterrupted throughout the process.

Data Centers
Tokyo-2 (sse-apne-1-1-1)
Osaka (DCv2) (csc-apne1-1-1)
Osaka-2 (sse-apne-3-1-1)
Singapore-2 (sse-apse-1-1-1)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 10, 2026 - 20:59 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN, Asia Pacific (Jakarta) - From 2026-03-19 16:00 UTC to 2026-03-19 20:00 UTC Mar 19, 2026 16:00-20:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
RAVPN Infrastructure Upgrade

Date and Time: March 19th, 16:00 UTC to March 19th, 20:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service after the update is complete.The maintenance is scheduled during off-business hours to reduce user disruption.

Data Centers
Jakarta - ap-southeast-3 - apse3-1-1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 10, 2026 - 20:41 UTC

Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups - Jakarta, Mumbai, Chennai, Hyderabad & Hong Kong - From 2026-03-19 17:30 UTC to 2026-03-19 23:30 UTC Mar 19, 2026 17:30-23:30 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Network Tunnel Groups of the Cisco Secure Access platform.

Date and Time: March 19th, 17:30 UTC to March 19th, 23:30 UTC

Impact:
During this maintenance, customer IPSec tunnels will automatically fail over to alternate Virtual Edge Data Centers (VEDCs) to maintain continuous connectivity. Customer traffic will remain uninterrupted throughout the process.

Data Centers
Jakarta-2 (sse-apse-3-1-1)
Mumbai-2 (sse-aps-1-1-1)
Hyderabad-2 (sse-aps-2-1-1)
Chennai (DCv2) (csc-aps1-1-1)
Hong Kong-2 (sse-ape-1-1-1)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 09, 2026 - 16:26 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN, UAE,Switzerland,Israel,Europe - From 2026-03-19 20:00 UTC to 2026-03-20 00:00 UTC Mar 19, 2026 20:00 - Mar 20, 2026 00:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
RAVPN Infrastructure Upgrade

Date and Time: March 19th, 20:00 UTC to March 20th, 00:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service after the update is complete.The maintenance is scheduled during off-business hours to reduce user disruption.

Data Centers
UAE - me-central-1 - mec1-1-1
Zurich - eu-central-2 - euc2-1-1
Israel - il-central-1 - ilc1-1-1
Stockholm - eu-north-1 - eun1-1-1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 10, 2026 - 20:45 UTC

Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups - UK, Europe, UAE, Saudi Arabia, Israel & South Africa - From 2026-03-19 21:30 UTC to 2026-03-20 03:30 UTC Mar 19, 2026 21:30 - Mar 20, 2026 03:30 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Network Tunnel Groups of the Cisco Secure Access platform.

Date and Time: March 19th, 21:30 UTC to March 20th, 03:30 UTC

Impact:
During this maintenance, customer IPSec tunnels will automatically fail over to alternate Virtual Edge Data Centers (VEDCs) to maintain continuous connectivity. Customer traffic will remain uninterrupted throughout the process.

Data Centers
London-2 (sse-euw-2-1-1)
Frankfurt-2 (sse-euc-1-1-1)
Zurich-2 (sse-euc-2-1-1)
Stockholm-2 (sse-eun-1-1-1)
UAE-2 (sse-mec-1-1-1)
Riyadh (DCv2) (csc-mec2-1-2)
Israel-2 (sse-ilc-1-1-1)
Cape Town-2 (sse-afs-1-1-1)
Spain-2 (sse-eus-2-1-1)
Milan-2 (sse-eus-1-1-1)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 09, 2026 - 16:31 UTC

Cisco Secure Access - [Planned Maintenance] Canada - From 2026-03-20 02:00 UTC to 2026-03-20 23:00 UTC Mar 20, 2026 02:00-23:00 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
We are performing scheduled upgrades to our Canada (Central) infrastructure. To ensure continuous service, all traffic is being automatically redirected to a secondary environment. No service interruption is expected.

Components:
API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access.

Date and Time: March 20th, 02:00 UTC to March 20th, 23:00 UTC

Impact:
Most services will transition seamlessly. If you experience a brief interruption and the connection is not restored automatically, please initiate a manual reconnection.

Data Centers
Canada – ca-central-1_1_1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 03, 2026 - 14:22 UTC

Cisco Secure Access - [Planned Maintenance] Hyderabad- From 2026-03-20 14:00 UTC to 2026-03-21 05:00 UTC Mar 20, 2026 14:00 - Mar 21, 2026 05:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Mar 11, 2026 - 15:35 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
The service will undergo a scheduled maintenance activity to improve its performance and reliability. The primary objective of this exercise is to update and migrate services to a new Data VPC.

Components
Cisco Secure Client
RAVPN
Network Tunnel Groups
Zero Trust Network Access
FWaaS

Date and Time: March 20th, 14:00 UTC to March 21st, 05:00 UTC

Impact:
During this maintenance window, sessions will be terminated and all the services will automatically retry and connect to the other vedc in the same region. There is not impact to customer

Data Centers
(Hyderabad)— ap-south-2_1_1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 18, 2026 - 19:59 UTC

Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups - Global - From 2026-03-21 00:00 UTC to 2026-03-21 10:00 UTC Mar 21, 2026 00:00-10:00 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Network Tunnel Groups of the Cisco Secure Access platform.

Date and Time: March 21st, 00:00 UTC to March 21st, 10:00 UTC

Impact:
During this maintenance, customer IPSec tunnels will automatically fail over to alternate Virtual Edge Data Centers (VEDCs) to maintain continuous connectivity. Customer traffic will remain uninterrupted throughout the process.

Data Centers
Global

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 10, 2026 - 20:52 UTC

Cisco Secure Access - [Planned Maintenance] Mumbai- From 2026-03-23 16:00 UTC to 2026-03-24 07:00 UTC Mar 23, 2026 16:00 - Mar 24, 2026 07:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Mar 11, 2026 - 15:41 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
The service will undergo a scheduled maintenance activity to improve its performance and reliability. The primary objective of this exercise is to update and migrate services to a new Data VPC.

Components
Cisco Secure Client
RAVPN
Network Tunnel Groups
Zero Trust Network Access
FWaaS

Date and Time: March 23rd, 16:00 UTC to March 24th, 07:00 UTC

Impact:
During this maintenance window, sessions will be terminated and all the services will automatically retry and connect to the other vedc in the same region. There is not impact to customer

Data Centers
(Mumbai)— ap-south-1_1_0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 18, 2026 - 20:07 UTC

Cisco Secure Access - [Planned Maintenance] South Africa - From 2026-03-23 20:00 UTC to 2026-03-24 17:00 UTC Mar 23, 2026 20:00 - Mar 24, 2026 17:00 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing standard upgrades to the South Africa infrastructure. During this period, traffic will be redirected to an alternate environment to ensure service continuity.

Date and Time: March 23rd, 20:00 UTC to March 24th, 17:00 UTC

Impact:
During this maintenance, most services are expected to transition smoothly. Some services may experience a brief disruption before reconnecting. If a service does not reconnect automatically, please try reconnecting manually.

Data Centers
Region: Africa (South Africa)
Components : API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 06, 2026 - 01:46 UTC

Cisco Secure Access - [Planned Maintenance] Mumbai- From 2026-03-24 16:00 UTC to 2026-03-25 07:00 UTC Mar 24, 2026 16:00 - Mar 25, 2026 07:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Mar 11, 2026 - 15:48 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
The service will undergo a scheduled maintenance activity to improve its performance and reliability. The primary objective of this exercise is to update and migrate services to a new Data VPC.

Components
Cisco Secure Client
RAVPN
Network Tunnel Groups
Zero Trust Network Access
FWaaS

Date and Time: March 24th, 16:00 UTC to March 25th, 07:00 UTC

Impact:
During this maintenance window, sessions will be terminated and all the services will automatically retry and connect to the other vedc in the same region. There is not impact to customer

Data Centers
(Mumbai)— ap-south-1_1_1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 18, 2026 - 20:12 UTC

Cisco Secure Access - [Planned Maintenance] United Kingdom - From 2026-03-24 20:00 UTC to 2026-03-25 17:00 UTC Mar 24, 2026 20:00 - Mar 25, 2026 17:00 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing standard upgrades to the United Kingdom infrastructure. During this period, traffic will be redirected to an alternate environment to ensure service continuity.

Date and Time: March 24th, 20:00 UTC to March 25th, 17:00 UTC

Impact:
During this maintenance, most services are expected to transition smoothly. Some services may experience a brief disruption before reconnecting. If a service does not reconnect automatically, please try reconnecting manually.

Data Centers
Region: United Kingdom
Components : API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 06, 2026 - 01:24 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN, Canada(Central),Brazil - From 2026-03-25 02:00 UTC to 2026-03-25 06:00 UTC Mar 25, 2026 02:00-06:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
RAVPN Infrastructure Upgrade

Date and Time: March 25th, 02:00 UTC to March 25th, 06:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service after the update is complete.The maintenance is scheduled during off-business hours to reduce user disruption.

Data Centers
Canada - ca-central-1 - cac1-1-0
Sao Paulo - sa-east-1 - sae1-1-0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 10, 2026 - 20:48 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN, Asia Pacific (Hong Kong) - From 2026-03-25 13:00 UTC to 2026-03-25 17:00 UTC Mar 25, 2026 13:00-17:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
RAVPN Infrastructure Upgrade

Date and Time: March 25th, 13:00 UTC to March 25th, 17:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service after the update is complete.The maintenance is scheduled during off-business hours to reduce user disruption.

Data Centers
Hong Kong - ap-east-1 - ape1-1-0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 10, 2026 - 20:51 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN, Asia Pacific (Osaka) - From 2026-03-25 16:00 UTC to 2026-03-25 19:00 UTC Mar 25, 2026 16:00-19:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
RAVPN Infrastructure Upgrade

Date and Time: March 25th, 16:00 UTC to March 25th, 19:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service after the update is complete.The maintenance is scheduled during off-business hours to reduce user disruption.

Data Centers
Osaka - ap-northeast-3 - apne3-1-0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 10, 2026 - 20:55 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN, India (South) - From 2026-03-25 16:00 UTC to 2026-03-25 20:00 UTC Mar 25, 2026 16:00-20:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
RAVPN Infrastructure Upgrade

Date and Time: March 25th, 16:00 UTC to March 25th, 20:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service after the update is complete.The maintenance is scheduled during off-business hours to reduce user disruption.

Data Centers
Hyderabad - ap-south-2 - aps2-1-0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 10, 2026 - 20:53 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN, Canada (Central), Brazil - From 2026-03-26 02:00 UTC to 2026-03-26 06:00 UTC Mar 26, 2026 02:00-06:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
RAVPN Infrastructure Upgrade

Date and Time: March 26th, 02:00 UTC to March 26th, 06:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service after the update is complete.The maintenance is scheduled during off-business hours to reduce user disruption.

Data Centers
Canada - ca-central-1 - cac1-1-1
Sao Paulo - sa-east-1 - sae1-1-1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 10, 2026 - 20:58 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN, Asia Pacific (Osaka) - From 2026-03-26 16:00 UTC to 2026-03-26 19:00 UTC Mar 26, 2026 16:00-19:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
RAVPN Infrastructure Upgrade

Date and Time: March 26th, 16:00 UTC to March 26th, 19:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service after the update is complete.The maintenance is scheduled during off-business hours to reduce user disruption.

Data Centers
Osaka - ap-northeast-3 - apne3-1-1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 10, 2026 - 21:03 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN, Asia Pacific (Hong Kong), India(South) - From 2026-03-26 16:00 UTC to 2026-03-26 20:00 UTC Mar 26, 2026 16:00-20:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
RAVPN Infrastructure Upgrade

Date and Time: March 26th, 16:00 UTC to March 26th, 20:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service after the update is complete.The maintenance is scheduled during off-business hours to reduce user disruption.

Data Centers
Hong Kong - ap-east-1 - ape1-1-1
Hyderabad - ap-south-2 - aps2-1-1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 10, 2026 - 21:01 UTC

Cisco Secure Access - [Planned Maintenance] Virginia - From 2026-03-27 02:00 UTC to 2026-03-27 23:00 UTC Mar 27, 2026 02:00-23:00 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing standard upgrades to the Virginia infrastructure. During this period, traffic will be redirected to an alternate environment to ensure service continuity.

Date and Time: March 27th, 02:00 UTC to March 27th, 23:00 UTC

Impact:
During this maintenance, most services are expected to transition smoothly. Some services may experience a brief disruption before reconnecting. If a service does not reconnect automatically, please try reconnecting manually.

Data Centers
Region: US (Virginia)
Components : API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 06, 2026 - 01:36 UTC

Cisco Secure Access - [Planned Maintenance] Osaka- From 2026-03-27 10:00 UTC to 2026-03-28 01:00 UTC Mar 27, 2026 10:00 - Mar 28, 2026 01:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Mar 11, 2026 - 15:53 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
The service will undergo a scheduled maintenance activity to improve its performance and reliability. The primary objective of this exercise is to update and migrate services to a new Data VPC.

Components
Cisco Secure Client
RAVPN
Network Tunnel Groups
Zero Trust Network Access
FWaaS

Date and Time: March 27th, 10:00 UTC to March 28th, 01:00 UTC

Impact:
During this maintenance window, sessions will be terminated and all the services will automatically retry and connect to the other vedc in the same region. There is not impact to customer

Data Centers
(Osaka)— ap-northeast-3_1_0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 18, 2026 - 20:18 UTC

Cisco Secure Access - [Planned Maintenance] Osaka- From 2026-03-30 10:00 UTC to 2026-03-31 01:00 UTC Mar 30, 2026 10:00 - Mar 31, 2026 01:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Mar 11, 2026 - 15:58 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
The service will undergo a scheduled maintenance activity to improve its performance and reliability. The primary objective of this exercise is to update and migrate services to a new Data VPC.

Components
Cisco Secure Client
RAVPN
Network Tunnel Groups
Zero Trust Network Access
FWaaS

Date and Time: March 30th, 10:00 UTC to March 31st, 01:00 UTC

Impact:
During this maintenance window, sessions will be terminated and all the services will automatically retry and connect to the other vedc in the same region. There is not impact to customer

Data Centers
(Osaka)— ap-northeast-3_1_1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 19, 2026 - 14:54 UTC

Cisco Secure Access - [Planned Maintenance] Hong Kong, between 16:00 UTC and 13:00 UTC on 30th-31st of March 2026 Mar 30, 2026 16:00 - Mar 31, 2026 13:00 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing standard upgrades to the Hong Kong infrastructure. During this period, traffic will be redirected to an alternate environment to ensure service continuity.

Date and Time: March 30th, 16:00 UTC to March 31st, 13:00 UTC

Impact:
During this maintenance, most services are expected to transition smoothly. Some services may experience a brief disruption before reconnecting. If a service does not reconnect automatically, please try reconnecting manually.

Data Centers
Region: Asia Pacific (Hong Kong)
Components : API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 09, 2026 - 10:03 UTC

Cisco Secure Access - [Planned Maintenance] Singapore- From 2026-03-31 10:00 UTC to 2026-04-01 01:00 UTC Mar 31, 2026 10:00 - Apr 1, 2026 01:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Mar 11, 2026 - 16:02 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Cisco Secure Client component of the Cisco Secure Access platform.

Date and Time: March 31st, 10:00 UTC to April 1st, 01:00 UTC

Impact:
During this maintenance window, active sessions will be terminated. Cisco Secure Client will automatically retry and connect to the other data center in the same region.

Data Centers
(Singapore)— ap-southeast-1_1_0


We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 19, 2026 - 15:01 UTC

Cisco Secure Access - [Planned Maintenance] London, between 20:00 UTC and 17:00 UTC on 31st of March and 1st of April 2026 Mar 31, 2026 20:00 - Apr 1, 2026 17:00 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing standard upgrades to the London infrastructure. During this period, traffic will be redirected to an alternate environment to ensure service continuity.

Date and Time: March 31st, 20:00 UTC to April 1st, 17:00 UTC

Impact:
During this maintenance, most services are expected to transition smoothly. Some services may experience a brief disruption before reconnecting. If a service does not reconnect automatically, please try reconnecting manually.

Data Centers
Region: United Kingdom (London)
Components : API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 09, 2026 - 10:11 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN, US (Pacific Northwest/Midwest) - From 2026-04-01 02:00 UTC to 2026-04-01 06:00 UTC Apr 1, 2026 02:00-06:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
RAVPN Infrastructure Upgrade

Date and Time: April 1st, 02:00 UTC to April 1st, 06:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service after the update is complete.The maintenance is scheduled during off-business hours to reduce user disruption.

Data Centers
Oregon - us-west-2 - usw2-1-0
Ohio - us-east-2 - use2-1-0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 10, 2026 - 21:06 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN, Asia Pacific (Singapore) - From 2026-04-01 16:00 UTC to 2026-04-01 19:00 UTC Apr 1, 2026 16:00-19:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
RAVPN Infrastructure Upgrade

Date and Time: April 1st, 16:00 UTC to April 1st, 19:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service after the update is complete.The maintenance is scheduled during off-business hours to reduce user disruption.

Data Centers
Singapore - ap-southeast-1 - apse1-1-0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 10, 2026 - 21:09 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN, United Kingdom - From 2026-04-01 20:00 UTC to 2026-04-02 00:00 UTC Apr 1, 2026 20:00 - Apr 2, 2026 00:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
RAVPN Infrastructure Upgrade

Date and Time: April 1st, 20:00 UTC to April 2nd, 00:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service after the update is complete.The maintenance is scheduled during off-business hours to reduce user disruption.

Data Centers
London - eu-west-2 - euw2-1-0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 10, 2026 - 21:12 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN, US (Pacific Northwest/Midwest) - From 2026-04-02 02:00 UTC to 2026-04-02 06:00 UTC Apr 2, 2026 02:00-06:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
RAVPN Infrastructure Upgrade

Date and Time: April 2nd, 02:00 UTC to April 2nd, 06:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service after the update is complete.The maintenance is scheduled during off-business hours to reduce user disruption.

Data Centers
Oregon - us-west-2 - usw2-1-1
Ohio - us-east-2 - use2-1-1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 10, 2026 - 21:18 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN, Asia Pacific (Singapore) - From 2026-04-02 16:00 UTC to 2026-04-02 19:00 UTC Apr 2, 2026 16:00-19:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
RAVPN Infrastructure Upgrade

Date and Time: April 2nd, 16:00 UTC to April 2nd, 19:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service after the update is complete.The maintenance is scheduled during off-business hours to reduce user disruption.

Data Centers
Singapore - ap-southeast-1 - apse1-1-1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 10, 2026 - 21:22 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN, United Kingdom - From 2026-04-02 20:00 UTC to 2026-04-03 00:00 UTC Apr 2, 2026 20:00 - Apr 3, 2026 00:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
RAVPN Infrastructure Upgrade

Date and Time: April 2nd, 20:00 UTC to April 3rd, 00:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service after the update is complete.The maintenance is scheduled during off-business hours to reduce user disruption.

Data Centers
London - eu-west-2 - euw2-1-1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 10, 2026 - 21:26 UTC

Cisco Secure Access - [Planned Maintenance] Ohio, between 02:00 UTC and 23:00 UTC on 3rd of April 2026 Apr 3, 2026 02:00-23:00 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing standard upgrades to the Ohio infrastructure. During this period, traffic will be redirected to an alternate environment to ensure service continuity.

Date and Time: 02:00 UTC to 23:00 UTC on April 3rd

Impact:
During this maintenance, most services are expected to transition smoothly. Some services may experience a brief disruption before reconnecting. If a service does not reconnect automatically, please try reconnecting manually.

Data Centers
Region: US (Midwest)
Components : API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 09, 2026 - 10:19 UTC

Cisco Secure Access - [Planned Maintenance] Oregon- From 2026-04-06 02:00 UTC to 2026-04-06 17:00 UTC Apr 6, 2026 02:00-17:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Mar 11, 2026 - 15:20 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
The service will undergo a scheduled maintenance activity to improve its performance and reliability. The primary objective of this exercise is to update and migrate services to a new Data VPC.

Components
Cisco Secure Client
RAVPN
Network Tunnel Groups
Zero Trust Network Access
FWaaS

Date and Time: April 6th, 02:00 UTC to April 6th, 17:00 UTC

Impact:
During this maintenance window, sessions will be terminated and all the services will automatically retry and connect to the other vedc in the same region. There is not impact to customer

Data Centers
(Oregon)— us-west-2_1_1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Apr 06, 2026 - 02:00 UTC

Cisco Secure Access - [Planned Maintenance] Hong Kong, between 16:00 UTC and 13:00 UTC on 6th-7th of April 2026 Apr 6, 2026 16:00 - Apr 7, 2026 13:00 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing standard upgrades to the Hong Kong infrastructure. During this period, traffic will be redirected to an alternate environment to ensure service continuity.

Date and Time: 16:00 UTC on April 6th to 13:00 UTC on April 7th 2026

Impact:
During this maintenance, most services are expected to transition smoothly. Some services may experience a brief disruption before reconnecting. If a service does not reconnect automatically, please try reconnecting manually.

Data Centers
Region: Asia Pacific (Hong Kong) - ap-east-1-1-1
API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 11, 2026 - 11:18 UTC
Mar 13, 2026
Completed - The maintenance has been canceled, and will be re-scheduled at a later date.
Mar 13, 15:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 02:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
We are performing scheduled upgrades to our Canada (Central) infrastructure. To ensure continuous service, all traffic is being automatically redirected to a secondary environment. No service interruption is expected.

Components:
API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access.

Date and Time: March 13th, 02:00 UTC to March 13th, 23:00 UTC

Impact:
Most services will transition seamlessly. If you experience a brief interruption and the connection is not restored automatically, please initiate a manual reconnection.

Data Centers
Canada(Central) – ca-central-1_1_0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 4, 15:45 UTC
Completed - The scheduled maintenance has been completed.
Mar 13, 04:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 20:01 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Scheduled maintenance for Cisco Secure Access RA-VPN infrastructure
Date and Time:
March 12th, 20:00 UTC to March 13th, 04:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service when they see disconnection. The maintenance is scheduled during off-business hours to reduce user disruption

Data Centers:
csc-me-central-2-1-2 - Riyadh

We’re Here to Help:
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 27, 13:10 UTC
Completed - The scheduled maintenance has been completed.
Mar 13, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 20:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Scheduled maintenance for Cisco Secure Access RA-VPN infrastructure

Date and Time:
March 12th, 20:00 UTC to March 13th, 04:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service when they see disconnection. The maintenance is scheduled during off-business hours to reduce user disruption.

Data Centers:
eu-west-2-1-1 – London
eu-central-1-1-1 – Frankfurt
eu-central-2-1-1 – Zurich
eu-north-1-1-1 – Stockholm
me-central-1-1-1 – UAE
il-central-1-1-1 – Israel
af-south-1-1-1 – Cape Town
eu-south-2-1-1 – Spain
eu-south-1-1-1 – Milan

We’re Here to Help:
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 24, 13:11 UTC
Completed - The scheduled maintenance has been completed.
Mar 13, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 16:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Scheduled maintenance for Cisco Secure Access RA-VPN infrastructure

Date and Time:
March 12th, 16:00 UTC to March 13th, 00:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service when they see disconnection. The maintenance is scheduled during off-business hours to reduce user disruption.

Data Centers:
ap-east-1-1-1 – Hong Kong
ap-southeast-3-1-1 – Jakarta
ap-south-1-1-1 – Mumbai
ap-south-2-1-1 – Hyderabad

We’re Here to Help:
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 24, 12:52 UTC
Mar 12, 2026
Completed - The scheduled maintenance has been completed.
Mar 12, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 23:01 UTC
Update - We are excited to announce that our new Cisco Secure Access data centers in France will be available starting March 12, 2026 23:30 UTC
Mar 11, 21:57 UTC
Scheduled - Cisco is committed to providing a secure and reliable experience. To ensure the Cisco Secure Access platform continues to meet your evolving needs, we are expanding our service footprint in Europe.

We are excited to announce that our new Cisco Secure Access data centers in France will be available starting March 12, 2026. This addition strengthens our global network and provides enhanced performance and lower latency for users in this region.

More details are available here:
https://community.cisco.com/t5/secure-access-announcements/new-secure-access-data-centers-coming-to-france/ta-p/5373154

We're Here to Help
If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.

Mar 3, 20:16 UTC
Completed - The scheduled maintenance has been completed.
Mar 12, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 18:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Cisco Secure Access Secure Web Gateway is being enhanced with a next-generation proxy to modernize and improve web security services.

Date and Time: March 10th, 18:00 UTC to March 12th, 23:00 UTC

Impact:
There will be no impact to customers.

Data Centers

Saudi Arabia : prod_aws_me-central-1_1_0n
Asia Pacific (Hong Kong) : prod_aws_ap-east-1_1_0n
Europe (Milan) : prod_aws_eu-south-1_1_0n
Africa (South Africa) : prod_aws_af-south-1_1_0n
Canada (Central) : prod_aws_ca-central-1_1_0n
LATAM (Mexico) : prod_aws_mx-central-1_1_0n
Canada (West) : prod_aws_ca-west-1_1_0n
Europe (Stockholm): prod_aws_eu-north-1_1_0n

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 3, 18:03 UTC
Completed - The maintenance window has been cancelled. No action is required, and all services remain fully operational.
Mar 12, 22:54 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Network maintenance work will be undertaken during this maintenance window to improve scaling and strengthen connectivity in the Osaka region. This proactive upgrade helps ensure consistent availability and performance.

Date and Time: March 12th, 16:00 UTC to March 12th, 19:00 UTC

Impact:
End users will experience brief, minimal connectivity interruptions during the maintenance window. During this period, customers using Reserved IP addresses will temporarily egress to the internet using alternate public IP addresses instead of their configured Reserved IP address.

Data Centers
Asia Pacific (Osaka)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 6, 00:20 UTC
Completed - The scheduled maintenance has been completed.
Mar 12, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 16:01 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Scheduled maintenance for Cisco Secure Access RA-VPN infrastructure

Date and Time:
March 12th, 16:00 UTC to March 12th, 22:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service when they see disconnection. The maintenance is scheduled during off-business hours to reduce user disruption.

Data Centers:
ap-northeast-1-1-1 – Tokyo
ap-northeast-3-1-1 – Osaka
ap-southeast-1-1-1 – Singapore

We’re Here to Help:
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 24, 12:58 UTC
Resolved - We are pleased to confirm that the display issue impacting the Investigate dashboard has been fully resolved. All dashboard functions are now operating as expected.

Thank you for your patience and understanding while we worked to restore full service.

Mar 12, 15:13 UTC
Update - Our engineering teams are continuing to make progress on resolving the display issue within the Investigate dashboard. While remediation is in progress, we anticipate it may take a few more days to fully resolve. We will provide further updates as they become available.
Mar 2, 19:48 UTC
Identified - We have identified the issue impacting the Investigate dashboard.
DNS resolution, traffic handling, and policy enforcement remain fully operational.
The team is preparing remediation steps and will continue monitoring the system.

Feb 27, 18:18 UTC
Investigating - We are currently investigating an issue impacting one feature within the Investigate dashboard, specifically the DNS query volume. This affects the visibility of query volume data in the UI.
All other Umbrella services, including DNS resolution, traffic handling, and policy enforcement, remain fully operational.

Our team is actively working to restore normal data processing for the affected dashboard feature and will provide updates as they become available.

Feb 27, 18:16 UTC
Completed - The scheduled maintenance has been completed.
Mar 12, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 02:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Scheduled maintenance for Cisco Secure Access RA-VPN infrastructure

Date and Time:
March 12th, 02:00 UTC to March 12th, 10:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service when they see disconnection. The maintenance is scheduled during off-business hours to reduce user disruption.

Data Centers:
us-east-1-1-1 – Virginia
us-east-2-1-1 – Ohio
ca-central-1-1-1 – Canada
us-west-2-1-1 – Oregon
sa-east-1-1-1 – Sao Paulo
mx-central-1-1-1 – Mexico
ca-west-1-1-1 – Calgary

We’re Here to Help:
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 24, 12:46 UTC
Completed - The scheduled maintenance has been completed.
Mar 12, 04:00 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 11, 22:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 20:01 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 24, 13:59 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Scheduled maintenance for Cisco Secure Access RA-VPN infrastructure

Date and Time:
March 11th, 20:00 UTC to March 12th, 04:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service when they see disconnection. The maintenance is scheduled during off-business hours to reduce user disruption.

Data Centers:
eu-west-2-1-0 – London
eu-central-1-1-0 – Frankfurt
eu-central-2-1-0 – Zurich
eu-north-1-1-0 – Stockholm
il-central-1-1-0 – Israel
af-south-1-1-0 – Cape Town
eu-south-2-1-0 – Spain
eu-south-1-1-0 – Milan

We’re Here to Help:
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 24, 12:38 UTC
Completed - The scheduled maintenance has been completed.
Mar 12, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 20:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Scheduled maintenance for Cisco Secure Access RA-VPN infrastructure
Date and Time:
March 11th, 20:00 UTC to March 12th, 04:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service when they see disconnection. The maintenance is scheduled during off-business hours to reduce user disruption

Data Centers:
csc-me-central-2-1-0 - Jeddah

We’re Here to Help:
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 27, 13:07 UTC
Completed - The scheduled maintenance has been completed.
Mar 12, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 16:01 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Scheduled maintenance for Cisco Secure Access RA-VPN infrastructure

Date and Time:
March 11th, 16:00 UTC to March 12th, 00:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service when they see disconnection. The maintenance is scheduled during off-business hours to reduce user disruption.

Data Centers:
ap-south-1-1-0 – Mumbai
ap-south-2-1-0 – Hyderabad

We’re Here to Help:
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 24, 12:22 UTC
Mar 11, 2026
Completed - The scheduled maintenance has been completed.
Mar 11, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 17:30 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Cisco Secure Client component of the Cisco Secure Access platform.

Date and Time: March 11th, 17:30 UTC to March 11th, 23:30 UTC

Impact:
Scheduled maintenance is being performed across our Data Centers. Our systems are designed to transition automatically during this process to ensure your service remains active and uninterrupted.


Data Centers
India (South) – csc-aps1-1-0

We’re Here to Help

If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 5, 15:12 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 20:57 UTC
Scheduled - We would like to inform you that the scheduled maintenance window has been extended by an additional two hours. The revised end time is 2026-03-11 22:30 UTC.

Impact:
Scheduled maintenance is being performed across our Data Centers. Our systems are designed to transition automatically during this process to ensure your service remains active and uninterrupted.

Data Centers
Australia (Sydney) – sse-apse-2-1-0

Please note: This maintenance activity is a continuation of the previous work. You may view the background and status of this activity here: https://status.sse.cisco.com///incidents/sfl6r9dkrgvy.

We apologize for any inconvenience this delay may cause and appreciate your continued patience as we work to complete these updates.
Our engineering teams are working to complete this maintenance as quickly as possible. We will provide updates as necessary.

Mar 11, 20:56 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 16:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Scheduled maintenance for Cisco Secure Access RA-VPN infrastructure

Date and Time:
March 11th, 16:00 UTC to March 11th, 22:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service when they see disconnection. The maintenance is scheduled during off-business hours to reduce user disruption.

Data Centers:
ap-northeast-1-1-0 – Tokyo
ap-northeast-3-1-0 – Osaka
ap-southeast-1-1-0 – Singapore

We’re Here to Help:
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 24, 12:30 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 13:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Scheduled maintenance for Cisco Secure Access RA-VPN infrastructure

Date and Time:
March 11th, 13:00 UTC to March 11th, 21:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service when they see disconnection. The maintenance is scheduled during off-business hours to reduce user disruption.

Data Centers:
apse2-1-0 - ap-southeast-2 – Sydney
ape1-1-0 - ap-east-1 – Hongkong
apse3-1-0 - ap-southeast-3 – Jakarta

We’re Here to Help:
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 24, 12:15 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 14:30 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Cisco Secure Client component of the Cisco Secure Access platform.

Date and Time: March 11th, 14:30 UTC to March 11th, 20:30 UTC

Impact:
Scheduled maintenance is being performed across our Data Centers. Our systems are designed to transition automatically during this process to ensure your service remains active and uninterrupted.


Data Centers
Australia (Sydney) – sse-apse-2-1-0

We’re Here to Help

If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 5, 15:03 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 16:01 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Network maintenance work will be undertaken during this maintenance window to improve scaling and strengthen connectivity in the Tokyo region. This proactive upgrade helps ensure consistent availability and performance.

Date and Time: March 11th, 16:00 UTC to March 11th, 19:00 UTC

Impact:
End users will experience brief, minimal connectivity interruptions during the maintenance window. During this period, customers using Reserved IP addresses will temporarily egress to the internet using alternate public IP addresses instead of their configured Reserved IP address.

Data Centers
Asia Pacific (Tokyo)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 6, 00:45 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 02:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Scheduled maintenance for Cisco Secure Access RA-VPN infrastructure

Date and Time:
March 11th, 02:00 UTC to March 11th, 10:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service when they see disconnection. The maintenance is scheduled during off-business hours to reduce user disruption.

Data Centers:
us-east-1-1-0 – Virginia
us-east-2-1-0 – Ohio
ca-central-1-1-0 – Canada
us-west-2-1-0 – Oregon
sa-east-1-1-0 – Sao Paulo
mx-central-1-1-0 – Mexico
ca-west-1-1-0 – Calgary

We’re Here to Help:
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 24, 12:09 UTC
Mar 10, 2026
Completed - The scheduled maintenance has been completed.
Mar 10, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 14:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Scheduled maintenance for Cisco Secure Access RA-VPN infrastructure

Date and Time:
March 10th, 14:00 UTC to March 10th, 22:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service when they see disconnection. The maintenance is scheduled during off-business hours to reduce user disruption.

Data Centers:
apse2-1-1 - ap-southeast-2 – Sydney

We’re Here to Help:
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 24, 11:58 UTC
Completed - The scheduled maintenance has been completed.
Mar 10, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 20:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
We are performing scheduled upgrades to our Europe (Stockholm) infrastructure. To ensure continuous service, all traffic is being automatically redirected to a secondary environment. No service interruption is expected.

Components:
API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access.

Date and Time: March 09th, 20:00 UTC to March 10th, 17:00 UTC

Impact:
Most services will transition seamlessly. If you experience a brief interruption and the connection is not restored automatically, please initiate a manual reconnection.

Data Centers
Europe(Stockholm) – eu-North-1_1_0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 4, 15:17 UTC
Completed - The scheduled maintenance has been completed.
Mar 10, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 01:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Cisco Secure Client component of the Cisco Secure Access platform.

Date and Time: March 10th, 01:00 UTC to March 10th, 16:00 UTC

Impact:
During this maintenance window, active sessions will be terminated. Cisco Secure Client will automatically retry and connect to the other data center in the same region.

Data Centers
us-west-2(Oregon)— prod_aws_us-west-2_1_0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 18, 19:32 UTC
Resolved - The issue affecting the DNS Resolvers service in the Middle East data center has been resolved.

The service is now operating normally.

We apologize for any inconvenience caused and thank you for your patience.

We’re Here to Help:
If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Mar 10, 05:52 UTC
Investigating - We are investigating a potential issue with the DNS Resolvers service affecting customers connecting to the Middle East data centers.

Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available. We appreciate your patience and understanding during this time.

Mar 10, 05:14 UTC
Mar 9, 2026
Completed - The scheduled maintenance activity has been cancelled. We will share a revised schedule shortly.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Mar 9, 20:54 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
We are performing scheduled upgrades to our Tokyo infrastructure. To ensure continuous service, all traffic is being automatically redirected to a secondary environment. No service interruption is expected.

Components:
API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access.

Date and Time: March 10th, 16:00 UTC to March 11th, 13:00 UTC

Impact:
During this maintenance window, traffic will transition to the secondary data center. Active sessions will briefly disconnect during failover and will automatically reconnect. If a session does not automatically reconnect, users must manually reconnect their VPN session. No other action is required from customers.

Data Centers
Asia Pacific(Tokyo) – ap-northeast-1_1_0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 4, 16:35 UTC
Completed - The scheduled upgrade has been postponed to ensure continued service stability and quality. The related maintenance activity has been cancelled. We will share a revised schedule shortly.
Mar 9, 18:05 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
This is a standard infrastructure upgrade of the Cisco Secure Access platform, affecting the following components:
Firewall as a Service
Remote Access VPN

Date and Time: March 17th, 16:00 UTC to March 17th, 19:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users will need to manually reconnect to the VPN service if they experience a disconnection. There will be a brief disruption to firewall services during the upgrade.

Data Centers
apne1-1-1-ap-northeast-1 - Tokyo

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 4, 06:11 UTC
Completed - The scheduled upgrade has been postponed to ensure continued service stability and quality. The related maintenance activity has been cancelled. We will share a revised schedule shortly.
Mar 9, 18:05 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
This is a standard infrastructure upgrade of the Cisco Secure Access platform, affecting the following components:
Firewall as a Service
Remote Access VPN

Date and Time: March 17th, 02:00 UTC to March 17th, 10:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users will need to manually reconnect to the VPN service if they experience a disconnection. There will be a brief disruption to firewall services during the upgrade.

Data Centers
use1-1-0-us-east-1 - Virginia
use1-1-1-us-east-1 - Virginia

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 4, 06:06 UTC
Completed - The scheduled upgrade has been postponed to ensure continued service stability and quality. The related maintenance activity has been cancelled. We will share a revised schedule shortly
Mar 9, 18:04 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
This is a standard infrastructure upgrade of the Cisco Secure Access platform, affecting the following components:
Firewall as a Service
Remote Access VPN

Date and Time: March 16th, 16:00 UTC to March 16th, 21:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users will need to manually reconnect to the VPN service if they experience a disconnection. There will be a brief disruption to firewall services during the upgrade.

Data Centers
apne1-1-0-ap-northeast-1 - Tokyo

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 4, 05:50 UTC
Completed - The scheduled upgrade has been postponed to ensure continued service stability and quality. The related maintenance activity has been cancelled. We will share a revised schedule shortly
Mar 9, 18:04 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
This is a standard infrastructure upgrade of the Cisco Secure Access platform, affecting the following components:
Firewall as a Service
Remote Access VPN

Date and Time: March 13th, 20:00 UTC to March 14th, 04:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users will need to manually reconnect to the VPN service if they experience a disconnection. There will be a brief disruption to firewall services during the upgrade.

Data Centers
euw2-1-0-eu-west-2 - London
euw2-1-1-eu-west-2 - London

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 4, 05:46 UTC
Completed - The scheduled upgrade has been postponed to ensure continued service stability and quality. The related maintenance activity has been cancelled. We will share a revised schedule shortly
Mar 9, 18:04 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
This is a standard infrastructure upgrade of the Cisco Secure Access platform, affecting the following components:
Firewall as a Service
Remote Access VPN

Date and Time: March 13th, 04:00 UTC to March 14th, 00:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users will need to manually reconnect to the VPN service if they experience a disconnection. There will be a brief disruption to firewall services during the upgrade.

Data Centers
aps1-1-0- ap-south-1 - Mumbai

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 4, 05:37 UTC
Completed - The scheduled upgrade has been postponed to ensure continued service stability and quality. The related maintenance activity has been cancelled. We will share a revised schedule shortly
Mar 9, 18:04 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
This is a standard infrastructure upgrade of the Cisco Secure Access platform, affecting the following components:
Firewall as a Service
Remote Access VPN

Date and Time: March 13th, 16:00 UTC to March 13th, 19:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users will need to manually reconnect to the VPN service if they experience a disconnection. There will be a brief disruption to firewall services during the upgrade.

Data Centers
apne3-1-0-ap-northeast-3 - Osaka
apne3-1-1-ap-northeast-3 - Osaka

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 4, 04:54 UTC
Completed - The scheduled upgrade has been postponed to ensure continued service stability and quality. The related maintenance activity has been cancelled. We will share a revised schedule shortly
Mar 9, 18:03 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
This is a standard infrastructure upgrade of the Cisco Secure Access platform, affecting the following components:
Firewall as a Service
Remote Access VPN

Date and Time: March 13th, 02:00 UTC to March 13th, 10:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users will need to manually reconnect to the VPN service if they experience a disconnection. There will be a brief disruption to firewall services during the upgrade.

Data Centers
caw1-1-0-ca-west-1 - Calgary
caw1-1-1-ca-west-1 - Calgary
use2-1-0-us-east-2 - Ohio
use2-1-1-us-east-2 - Ohio

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 4, 03:11 UTC
Completed - The scheduled upgrade has been postponed to ensure continued service stability and quality. The related maintenance activity has been cancelled. We will share a revised schedule shortly
Mar 9, 18:03 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
This is a standard infrastructure upgrade of the Cisco Secure Access platform, affecting the following components:
Firewall as a Service
Remote Access VPN

Date and Time: March 12th, 20:00 UTC to March 13th, 04:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users will need to manually reconnect to the VPN service if they experience a disconnection. There will be a brief disruption to firewall services during the upgrade.

Data Centers
euc1-1-1 - eu-central-1(Frankfurt)
ilc1-1-0 - il-central-1(Israel)
ilc1-1-1 - il-central-1(Israel)
mec1-1-0 - me-central-1(UAE)
mec1-1-1 - me-central-1(UAE)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 4, 02:43 UTC
Completed - The scheduled upgrade has been postponed to ensure continued service stability and quality. The related maintenance activity has been cancelled. We will share a revised schedule shortly
Mar 9, 18:01 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
This is a standard infrastructure upgrade of the Cisco Secure Access platform, affecting the following components:
Firewall as a Service
Remote Access VPN

Date and Time: March 12th, 16:00 UTC to March 13th, 00:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users will need to manually reconnect to the VPN service if they experience a disconnection. There will be a brief disruption to firewall services during the upgrade.

Data Centers
aps1-1-1- ap-south-1 (Mumbai)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 4, 02:34 UTC
Completed - The scheduled upgrade has been postponed to ensure continued service stability and quality. The related maintenance activity has been cancelled. We will share a revised schedule shortly
Mar 9, 18:01 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
This is a standard infrastructure upgrade of the Cisco Secure Access platform, affecting the following components:
Firewall as a Service
Remote Access VPN

Date and Time: March 12th, 16:00 UTC to March 12th, 19:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users will need to manually reconnect to the VPN service if they experience a disconnection. There will be a brief disruption to firewall services during the upgrade.

Data Centers
apse1-1-1 - ap-southeast-1 (Singapore)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 4, 02:28 UTC
Completed - The scheduled upgrade has been postponed to ensure continued service stability and quality. The related maintenance activity has been cancelled. We will share a revised schedule shortly
Mar 9, 18:01 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
This is a standard infrastructure upgrade of the Cisco Secure Access platform, affecting the following components:
Firewall as a Service
Remote Access VPN

Date and Time: March 12th, 02:00 UTC to March 12th, 10:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users will need to manually reconnect to the VPN service if they experience a disconnection. There will be a brief disruption to firewall services during the upgrade.

Data Centers
usw2-1-1 - us-west-2 (Oregon)
cac1-1-0 - ca-central-1(Canada)
cac1-1-1 - ca-central-1(Canada)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 4, 02:25 UTC
Completed - The scheduled upgrade has been postponed to ensure continued service stability and quality. The related maintenance activity has been cancelled. We will share a revised schedule shortly
Mar 9, 18:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
This is a standard infrastructure upgrade of the Cisco Secure Access platform, affecting the following components:
Firewall as a Service
Remote Access VPN

Date and Time: March 11th, 20:00 UTC to March 12th, 04:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users will need to manually reconnect to the VPN service if they experience a disconnection. There will be a brief disruption to firewall services during the upgrade.

Data Centers
euc1-1-0 - eu-central-1(Frankfurt)
eus2-1-0 - eu-south-2(Spain)
eus2-1-1 - eu-south-2(Spain)
euc2-1-0 - eu-central-2 (Zurich)
euc2-1-1 - eu-central-2 (Zurich)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 4, 02:21 UTC
Completed - The scheduled upgrade has been postponed to ensure continued service stability and quality. The related maintenance activity has been cancelled. We will share a revised schedule shortly.
Mar 9, 16:58 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
This is a standard infrastructure upgrade of the Cisco Secure Access platform, affecting the following components:
Firewall as a Service
Remote Access VPN

Date and Time: March 11th, 16:00 UTC to March 12th, 00:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users will need to manually reconnect to the VPN service if they experience a disconnection. There will be a brief disruption to firewall services during the upgrade.

Data Centers
aps2-1-0 - ap-south-2 (Hyderabad)
aps2-1-1 - ap-south-2 (Hyderabad)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 4, 02:17 UTC
Completed - The scheduled upgrade has been postponed to ensure continued service stability and quality. The related maintenance activity has been cancelled. We will share a revised schedule shortly.
Mar 9, 16:53 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
This is a standard infrastructure upgrade of the Cisco Secure Access platform, affecting the following components:
Firewall as a Service
Remote Access VPN

Date and Time: March 11th, 16:00 UTC to March 11th, 19:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users will need to manually reconnect to the VPN service if they experience a disconnection. There will be a brief disruption to firewall services during the upgrade.

Data Centers
apse1-1-0 - ap-southeast-1 (Singapore)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 4, 02:12 UTC
Completed - The scheduled upgrade has been postponed to ensure continued service stability and quality. The related maintenance activity has been cancelled. We will share a revised schedule shortly.
Mar 9, 16:49 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
This is a standard infrastructure upgrade of the Cisco Secure Access platform, affecting the following components:
Firewall as a Service
Remote Access VPN

Date and Time: March 11th, 13:00 UTC to March 11th, 21:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users will need to manually reconnect to the VPN service if they experience a disconnection. There will be a brief disruption to firewall services during the upgrade.

Data Centers
apse3-1-0 - ap-southeast-3(Jakarta)
apse3-1-1 - ap-southeast-3(Jakarta)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 4, 02:08 UTC
Completed - The scheduled upgrade has been postponed to ensure continued service stability and quality. The related maintenance activity has been cancelled. We will share a revised schedule shortly.
Mar 9, 16:45 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
This is a standard infrastructure upgrade of the Cisco Secure Access platform, affecting the following components:
Firewall as a Service
Remote Access VPN

Date and Time: March 11th, 02:00 UTC to March 11th, 10:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users will need to manually reconnect to the VPN service if they experience a disconnection. There will be a brief disruption to firewall services during the upgrade.

Data Centers
usw2-1-0 - us-west-2 (Oregon)
sae1-1-0 - sa-east-1 (Sao Paulo)
sae1-1-1 - sa-east-1 (Sao Paulo)
mxc1-1-0 -mx-central-1
mxc1-1-1 -mx-central-1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 4, 02:02 UTC
Completed - The scheduled upgrade has been postponed to ensure continued service stability and quality. The related maintenance activity has been cancelled. We will share a revised schedule shortly.
Mar 9, 16:39 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
This is a standard infrastructure upgrade of the Cisco Secure Access platform, affecting the following components:
Firewall as a Service
Remote Access VPN

Date and Time: March 10th, 20:00 UTC to March 11th, 04:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users will need to manually reconnect to the VPN service if they experience a disconnection. There will be a brief disruption to firewall services during the upgrade.

Data Centers
afs1-1-0 - af-south-1 (Cape Town)
afs1-1-1 - af-south-1 (Cape Town)
eus1-1-0 -eu-south-1(MILAN)
eus1-1-1 -eu-south-1(MILAN)
eun1-1-0 - eu-north-1 (Stockholm)
eun1-1-1 - eu-north-1 (Stockholm)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 4, 01:52 UTC
Completed - The scheduled maintenance has been completed.
Mar 9, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 01:30 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Cisco Secure Client component of the Cisco Secure Access platform.

Date and Time: March 9th, 01:30 UTC to March 9th, 16:30 UTC

Impact:
During this maintenance window, active sessions will be terminated. Cisco Secure Client will automatically retry and connect to the other data center in the same region.

Data Centers
us-east-2(Ohio)— prod_aws_us-east-2_1_1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 18, 19:20 UTC
Completed - The scheduled upgrade has been postponed to ensure continued service stability and quality. The related maintenance activity has been cancelled. We will share a revised schedule shortly.
Mar 9, 15:42 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Network Tunnel Groups of the Cisco Secure Access platform.

Date and Time: March 19th, 21:30 UTC to March 20th, 03:30 UTC

Impact:
During this maintenance, customer IPSec tunnels will automatically fail over to alternate Virtual Edge Data Centers (VEDCs) to maintain continuous connectivity. Customer traffic will remain uninterrupted throughout the process.

Data Centers
London-2 (sse-euw-2-1-1)
Frankfurt-2 (sse-euc-1-1-1)
Zurich-2 (sse-euc-2-1-1)
Stockholm-2 (sse-eun-1-1-1)
UAE-2 (sse-mec-1-1-1)
Riyadh (DCv2) (csc-mec2-1-2)
Israel-2 (sse-ilc-1-1-1)
Cape Town-2 (sse-afs-1-1-1)
Spain-2 (sse-eus-2-1-1)
Milan-2 (sse-eus-1-1-1)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 7, 02:34 UTC
Completed - The scheduled upgrade has been postponed to ensure continued service stability and quality. The related maintenance activity has been cancelled. We will share a revised schedule shortly.
Mar 9, 15:39 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Network Tunnel Groups of the Cisco Secure Access platform.

Date and Time: March 19th, 16:00 UTC to March 19th, 22:00 UTC

Impact:
During this maintenance, customer IPSec tunnels will automatically fail over to alternate Virtual Edge Data Centers (VEDCs) to maintain continuous connectivity. Customer traffic will remain uninterrupted throughout the process.

Data Centers
Jakarta-2 (sse-apse-3-1-1)
Mumbai-2 (sse-aps-1-1-1)
Hyderabad-2 (sse-aps-2-1-1)
Chennai (DCv2) (csc-aps1-1-1)
Hong Kong-2 (sse-ape-1-1-1)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 7, 02:28 UTC
Completed - The scheduled upgrade has been postponed to ensure continued service stability and quality. The related maintenance activity has been cancelled. We will share a revised schedule shortly.
Mar 9, 15:37 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Network Tunnel Groups of the Cisco Secure Access platform.

Date and Time: March 19th, 03:30 UTC to March 19th, 09:30 UTC

Impact:
During this maintenance, customer IPSec tunnels will automatically fail over to alternate Virtual Edge Data Centers (VEDCs) to maintain continuous connectivity. Customer traffic will remain uninterrupted throughout the process.

Data Centers
Virginia-2 (sse-use-1-1-1)
Ohio-2 (sse-use-2-1-1)
Reston (DCv2) (csc-use1-1-1)
Canada-2 (sse-cac-1-1-1)
Oregon-2 (sse-usw-2-1-1)
San Jose (DCv2) (csc-usw1-1-1)
Sao Paulo-2 (sse-sae-1-1-1)
Mexico-2 (sse-mxc-1-1-1)
Calgary-2 (sse-caw-1-1-1)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 7, 02:25 UTC
Completed - The scheduled upgrade has been postponed to ensure continued service stability and quality. The related maintenance activity has been cancelled. We will share a revised schedule shortly.
Mar 9, 15:35 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Network Tunnel Groups of the Cisco Secure Access platform.

Date and Time: March 18th, 21:30 UTC to March 19th, 03:30 UTC

Impact:
During this maintenance, customer IPSec tunnels will automatically fail over to alternate Virtual Edge Data Centers (VEDCs) to maintain continuous connectivity. Customer traffic will remain uninterrupted throughout the process.

Data Centers
London-1 (sse-euw-2-1-0)
Frankfurt-1 (sse-euc-1-1-0)
Zurich-1 (sse-euc-2-1-0)
Stockholm-1 (sse-eun-1-1-0)
UAE-1 (sse-mec-1-1-0)
Jeddah (DCv2) (csc-mec2-1-0)
Israel-1 (sse-ilc-1-1-0)
Cape Town-1 (sse-afs-1-1-0)
Spain-1 (sse-eus-2-1-0)
Milan-1 (sse-eus-1-1-0)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 7, 02:17 UTC
Completed - The scheduled upgrade has been postponed to ensure continued service stability and quality. The related maintenance activity has been cancelled. We will share a revised schedule shortly.
Mar 9, 15:33 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Network Tunnel Groups of the Cisco Secure Access platform.

Date and Time: March 18th, 16:00 UTC to March 18th, 22:00 UTC

Impact:
During this maintenance, customer IPSec tunnels will automatically fail over to alternate Virtual Edge Data Centers (VEDCs) to maintain continuous connectivity. Customer traffic will remain uninterrupted throughout the process.

Data Centers
Mumbai-1 (sse-aps-1-1-0)
Hyderabad-1 (sse-aps-2-1-0)
Mumbai (DCv2) (csc-aps1-1-0)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 7, 02:09 UTC
Completed - The scheduled upgrade has been postponed to ensure continued service stability and quality. The related maintenance activity has been cancelled. We will share a revised schedule shortly.
Mar 9, 15:31 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Network Tunnel Groups of the Cisco Secure Access platform.

Date and Time: March 18th, 14:30 UTC to March 18th, 20:30 UTC

Impact:
During this maintenance, customer IPSec tunnels will automatically fail over to alternate Virtual Edge Data Centers (VEDCs) to maintain continuous connectivity. Customer traffic will remain uninterrupted throughout the process.

Data Centers
Sydney-1 (sse-apse-2-1-0)
Hong Kong-1 (sse-ape-1-1-0)
Jakarta-1 (sse-apse-3-1-0)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 7, 01:56 UTC
Completed - The scheduled upgrade has been postponed to ensure continued service stability and quality. The related maintenance activity has been cancelled. We will share a revised schedule shortly.
Mar 9, 15:29 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Network Tunnel Groups of the Cisco Secure Access platform.

Date and Time: March 18th, 03:30 UTC to March 18th, 09:30 UTC

Impact:
During this maintenance, customer IPSec tunnels will automatically fail over to alternate Virtual Edge Data Centers (VEDCs) to maintain continuous connectivity. Customer traffic will remain uninterrupted throughout the process.

Data Centers
Virginia-1 (sse-use-1-1-0)
Ohio-1 (sse-use-2-1-0)
Miami (DCv2) (csc-use1-1-0)
Canada-1 (sse-cac-1-1-0)
Oregon-1 (sse-usw-2-1-0)
LAX (DCv2) (csc-usw1-1-0)
Sao Paulo-1 (sse-sae-1-1-0)
Mexico-1 (sse-mxc-1-1-0)
Calgary-1 (sse-caw-1-1-0)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 7, 01:51 UTC
Completed - The scheduled upgrade has been postponed to ensure continued service stability and quality. The related maintenance activity has been cancelled. We will share a revised schedule shortly.
Mar 9, 15:26 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
This is a standard infrastructure upgrade of the Cisco Secure Access platform, affecting the following components:
Firewall as a Service
Remote Access VPN

Date and Time: March 10th, 13:00 UTC to March 10th, 21:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users will need to manually reconnect to the VPN service if they experience a disconnection. There will be a brief disruption to firewall services during the upgrade.

Data Centers
apse2-1-0 - ap-southeast-2 (Sydney)
apse2-1-1 - ap-southeast-2 (Sydney)
ape1-1-0 - ap-east-1 (Hongkong)
ape1-1-1 - ap-east-1 (Hongkong)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 4, 01:41 UTC
Resolved - The issue affecting the App Portal globally has been resolved as of 05:15 UTC.

All services are now operating normally.

We apologize for any inconvenience caused and thank you for your patience.

We’re Here to Help
If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Mar 9, 05:31 UTC
Update - We are continuing to work on the issue affecting the App Portal. Our team remains actively engaged in mitigation efforts and is closely monitoring the situation. We will provide further updates as additional information becomes available.
Mar 9, 04:57 UTC
Identified - We have identified the root cause of the issue affecting login access to the App Portal. Remediation efforts are underway. Updates will be provided as restoration progresses.
Mar 9, 03:35 UTC
Investigating - We are investigating an issue currently affecting the Secure Access App Portal login. Users may be unable to log in to the App Portal dashboard at this time. You can still access your applications directly by using their specific URLs. Will provide further updates as progress is made.
Mar 9, 02:09 UTC
Mar 8, 2026

No incidents reported.

Mar 7, 2026
Resolved - We have successfully resolved the service disruption caused by an issue suspected with an external infrastructure provider. All services are now fully operational.
Mar 7, 21:06 UTC
Resolved - The issue of performance degradation at the Miami Data Center has been resolved. All services are now operating normally without any interruptions
Mar 7, 02:02 UTC
Identified - We are continuing with taking the Miami data center Out Of Rotation
Mar 6, 14:44 UTC
Update - We are taking the Miami data center Out Of Rotation to address ongoing performance concerns. All customer traffic will be automatically redirected to the nearest data center to maintain service continuity. No disruption to customer traffic is expected during this transition.

We will continue to monitor the situation and provide updates as needed.

Mar 6, 12:37 UTC
Update - We are continuing to investigate this issue.
Mar 6, 12:03 UTC
Investigating - During our routine maintenance window on the Kubernetes cluster, we encountered an issue impacting the Miami region. Traffic continues to flow, but some customers may experience degraded performance. As a precaution, some customers may be moved to other data centers to ensure service stability.

Our teams are working to restore normal operations and will provide updates as more information becomes available.

Thank you for your understanding and cooperation.

We’re Here to Help
If you have any questions or need assistance, please contact our support team. Thank you for your continued support as we work to enhance your Cisco Secure Access experience.

Mar 6, 10:55 UTC
Completed - The scheduled maintenance has been completed.
Mar 7, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 22:45 UTC
Update - The maintenance window has been revised.
Date and Time: March 6th, 22:45 UTC to March 7th, 02:00 UTC

We apologize for any inconvenience this may cause and appreciate your understanding.

Mar 4, 18:31 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Cisco Secure Access ZTNA Upgrade

Date and Time: March 6th, 22:45 UTC to March 7th, 02:00 UTC

Impact:
During the scheduled maintenance, Zero Trust Access client enrollments, new Zero Trust Access Resource Connector enrollments, and Online Certificate Status Protocol (OCSP) checks will be temporarily unavailable.

OCSP checks and new enrollments can be retried after the maintenance is completed and are expected to succeed. Organizations created during this period will be onboarded immediately after the maintenance concludes.

Existing enrollments will remain unaffected throughout the maintenance window.

Data Centers
Global

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 2, 21:03 UTC
Completed - The scheduled maintenance has been completed.
Mar 7, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 10:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Cisco Secure Client component of the Cisco Secure Access platform.

Date and Time: March 6th, 10:00 UTC to March 7th, 01:00 UTC

Impact:
During this maintenance window, active sessions will be terminated. Cisco Secure Client will automatically retry and connect to the other data center in the same region.

Data Centers
ap-northeast-1(Tokyo)— prod_aws_ap-northeast-1_1_0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 18, 19:10 UTC
Mar 6, 2026
Completed - The scheduled maintenance has been completed.
Mar 6, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 02:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
We are performing scheduled upgrades to our Brazil infrastructure. To ensure continuous service, all traffic is being automatically redirected to a secondary environment. No service interruption is expected.

Components:
API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access.

Date and Time: March 6th, 02:00 UTC to March 6th, 23:00 UTC

Impact:
During this maintenance window, traffic will transition to the secondary data center. Active sessions will briefly disconnect during failover and will automatically reconnect. If a session does not automatically reconnect, users must manually reconnect their VPN session. No other action is required from customers.

Data Centers
Brazil – sa-east-1_1_1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 4, 17:29 UTC
Resolved - The issue affecting SWG FQDN has been resolved as of 05:36 UTC Mar 06, 2026 UTC.

All services are now operating normally.

We apologize for any inconvenience caused and thank you for your patience.

We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Mar 6, 05:46 UTC
Investigating - We are investigating a potential issue with SWG FQDN service affecting customers connecting to the India, Asia, Europe Region across Multiple data center.

Customer will not be able to access as SWG FQDN as the Service is not be able resolve the IP

Cisco is currently working to confirm the impact, identify the root cause, and implement a resolution. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available. We appreciate your patience and understanding during this time

Mar 6, 05:30 UTC
Completed - The scheduled maintenance has been completed.
Mar 6, 04:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 20:01 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
RAVPN Infrastructure Upgrade

Date and Time: March 5th, 20:00 UTC to March 6th, 04:00 UTC

Impact
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service after the update is complete.The maintenance is scheduled during off-business hours to reduce user disruption.

Impact
eus1-1-1 - eu-south-1 -Milan

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Mar 2, 20:52 UTC
Completed - The scheduled maintenance has been completed.
Mar 6, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 20:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Scheduled maintenance for Cisco Secure Access RA-VPN infrastructure

Date and Time:
March 5th, 20:00 UTC to March 6th, 04:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service when they see disconnection. The maintenance is scheduled during off-business hours to reduce user disruption.

Data Centers:
mec1-1-1 - me-central-1 – UAE
ilc1-1-1 - il-central-1 – Tel Aviv
euc1-1-1 - eu-central-1 – Frankfurt
eun1-1-1 - eu-north-1 – Stockholm
eus1-1-1 - eu-south-1 – Milan
eus2-1-1 - eu-south-2 – Spain
afs1-1-1 - af-south-1 – Cape Town
euw2-1-1 - eu-west-2 – London
euc1-1-1 - eu-central-1 – Frankfurt

We’re Here to Help:
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 24, 11:51 UTC
Completed - The scheduled maintenance has been completed.
Mar 6, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 16:01 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 24, 13:43 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Scheduled maintenance for Cisco Secure Access RA-VPN infrastructure

Date and Time:
March 5th, 16:00 UTC to March 6th, 00:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service when they see disconnection. The maintenance is scheduled during off-business hours to reduce user disruption

Data Centers:
apse3-1-1 - ap-southeast-3 – Jakarta
aps2-1-1 - ap-south-2 – Hyderabad
ape1-1-1 - ap-east-1 – Hongkong
aps1-1-1 - ap-south-1 – Mumbai

We’re Here to Help:
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 24, 10:59 UTC
Mar 5, 2026
Completed - The scheduled maintenance has been completed.
Mar 5, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 16:02 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Scheduled maintenance for Cisco Secure Access RA-VPN infrastructure
Date and Time:
March 5th, 16:00 UTC to March 5th, 23:30 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service when they see disconnection. The maintenance is scheduled during off-business hours to reduce user disruption

Data Centers:
csc-ap-south-1-1-1 - Chennai

We’re Here to Help:
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 27, 12:59 UTC
Completed - The scheduled maintenance has been completed.
Mar 5, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 16:02 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Scheduled maintenance for Cisco Secure Access RA-VPN infrastructure
Date and Time:
March 5th, 16:00 UTC to March 5th, 22:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service when they see disconnection. The maintenance is scheduled during off-business hours to reduce user disruption

Data Centers:
csc-ap-northeast-1-1-1 - Osaka

We’re Here to Help:
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 27, 13:03 UTC
Completed - The scheduled maintenance has been completed.
Mar 5, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 16:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Scheduled maintenance for Cisco Secure Access RA-VPN infrastructure

Date and Time:
March 5th, 16:00 UTC to March 5th, 22:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service when they see disconnection. The maintenance is scheduled during off-business hours to reduce user disruption

Data Centers:
apne3-1-1 (Osaka) Asia Pacific – Osaka
apne1-1-1 (Tokyo) Asia Pacific – Tokyo
apse1-1-1 (Singapore) Asia Pacific – Singapore

We’re Here to Help:
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 24, 11:37 UTC
Completed - The scheduled maintenance has been completed.
Mar 5, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 14:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We will be performing network enhancements to the Web Security and Reserved IP components to improve scalability and overall performance in the Mumbai region.

Date and Time: March 5th, 14:00 UTC to March 5th, 18:00 UTC

Impact:
End users will experience brief, minimal connectivity interruptions during the maintenance window. During this period, customers using Reserved IP addresses will temporarily egress to the internet using alternate public IP addresses instead of their configured Reserved IP address.No action is required from the customer side.

Data Centers
Mumbai - ap-south-1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 26, 21:48 UTC
Completed - The scheduled maintenance has been completed.
Mar 5, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 02:01 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Scheduled maintenance for Cisco Secure Access RA-VPN infrastructure
Date and Time:
March 5th, 02:00 UTC to March 5th, 10:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service when they see disconnection. The maintenance is scheduled during off-business hours to reduce user disruption

Data Centers:
csc-us-east-1-1-1 - Reston
csc-us-west-1-1-1 - San Jose

We’re Here to Help:
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 27, 12:56 UTC
Completed - The scheduled maintenance has been completed.
Mar 5, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 02:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Scheduled maintenance for Cisco Secure Access RA-VPN infrastructure

Date and Time:
March 5th, 02:00 UTC to March 5th, 10:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service when they see disconnection. The maintenance is scheduled during off-business hours to reduce user disruption

Data Centers:
sae1-1-1 - sa-east-1 (Sao Paulo)

cac1-1-1 - ca-central-1 (Canada) 

caw1-1-1 - ca-west-1 (Calgary)  

mxc1-1-1 - mx-central-1 (Mexico)

use2-1-1 - us-east-2 (Ohio)  

use1-1-1 - us-east-1 (N. Virginia) 

usw2-1-1 - us-west-2 (Oregon)

We’re Here to Help:
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 24, 10:41 UTC
Resolved - We have identified an issue impacting DLP services in the India South region between 6:50 UTC and 07:43 UTC which has been identified and resolved
Mar 5, 08:00 UTC
Completed - The scheduled maintenance has been completed.
Mar 5, 04:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 20:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
RAVPN Infrastructure Upgrade

Date and Time: March 4th, 20:00 UTC to March 5th, 04:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service after the update is complete.The maintenance is scheduled during off-business hours to reduce user disruption.

Data Centers
Milan – eu-south-1
• eus1-1-0
• eus1-1-1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 23, 23:39 UTC
Completed - The scheduled maintenance has been completed.
Mar 5, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 20:01 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Scheduled maintenance for Cisco Secure Access RA-VPN infrastructure

Date and Time:
March 4th, 20:00 UTC to March 5th, 04:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service when they see disconnection. The maintenance is scheduled during off-business hours to reduce user disruption

Data Centers:
mec1-1-0 - me-central-1 – UAE
ilc1-1-0 - il-central-1 – Tel Aviv
euc2-1-0 - eu-central-2 – Zurich
eun1-1-0 - eu-north-1 – Stockholm
eus1-1-0 - eu-south-1 – Milan
euc1-1-0 - eu-central-1 – Frankfurt

We’re Here to Help:
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 24, 10:00 UTC
Completed - The scheduled maintenance has been completed.
Mar 5, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 16:01 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Scheduled maintenance for Cisco Secure Access RA-VPN infrastructure

Date and Time:
March 4th, 16:00 UTC to March 5th, 00:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service when they see disconnection. The maintenance is scheduled during off-business hours to reduce user disruption

Data Centers:
aps2-1-0 - ap-south-2 – Hyderabad
aps1-1-0 - ap-south-1 – Mumbai

We’re Here to Help:
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 24, 13:16 UTC
Mar 4, 2026
Completed - The scheduled maintenance has been completed.
Mar 4, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 16:01 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Scheduled maintenance for Cisco Secure Access RA-VPN infrastructure
Date and Time:
March 4th, 16:00 UTC to March 4th, 23:30 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service when they see disconnection. The maintenance is scheduled during off-business hours to reduce user disruption

Data Centers:
csc-ap-south-1-1-0 - Mumbai

We’re Here to Help:
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 4, 16:00 UTC
Completed - The scheduled maintenance has been completed.
Mar 4, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 16:01 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Scheduled maintenance for Cisco Secure Access RA-VPN infrastructure
Date and Time:
March 4th, 16:00 UTC to March 4th, 22:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service when they see disconnection. The maintenance is scheduled during off-business hours to reduce user disruption

Data Centers:
csc-ap-northeast-1-1-0 - Tokyo

We’re Here to Help:
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 27, 12:52 UTC
Completed - The scheduled maintenance has been completed.
Mar 4, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 16:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Scheduled maintenance for Cisco Secure Access RA-VPN infrastructure

Date and Time:
March 4th, 16:00 UTC to March 4th, 22:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service when they see disconnection. The maintenance is scheduled during off-business hours to reduce user disruption

Data Centers:
apne3-1-0 - ap-northeast-3 – Osaka
apne1-1-0 - ap-northeast-1 – Tokyo
apse1-1-0 - ap-southeast-1 – Singapore

We’re Here to Help:
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 24, 09:24 UTC
Completed - The scheduled maintenance has been completed.
Mar 4, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 13:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Scheduled maintenance for Cisco Secure Access RA-VPN infrastructure

Date and Time:
March 4th, 13:00 UTC to March 4th, 21:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service when they see disconnection. The maintenance is scheduled during off-business hours to reduce user disruption

Data Centers:
apse2-1-0 - ap-southeast-2 - Sydney
ape1-1-0 - ap-east-1 - Hongkong
apse3-1-0 - ap-southeast-3 - Jakarta

We’re Here to Help:
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 24, 08:12 UTC
Completed - The scheduled maintenance has been completed.
Mar 4, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 20:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Our team will be performing system upgrades to improve your service experience. During this time, we will temporarily redirect traffic to ensure there is no interruption.

Date and Time: March 3rd, 20:00 UTC to March 4th, 17:00 UTC

Impact:
Most services are expected to switch over smoothly with little to no noticeable impact. Some services could experience a brief interruption before automatically reconnecting. If a service does not reconnect on its own, please try reconnecting manually.

Data Centers
Switzerland (Zurich) – prod_aws_eu-central-2_1_0 vedc

Components: API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security & Zero Trust Access

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 24, 19:49 UTC
Resolved - The issue involving fail-open for DLP affecting services in the London region has been resolved. All services are now operating normally.

We appreciate your patience and understanding while we worked to address this matter.

Mar 4, 11:50 UTC
Investigating - We are currently investigating an issue involving fail-open for DLP affecting services in the London region. Our teams are working to identify the cause and will provide updates as more information becomes available.

Thank you for your patience and understanding.

We’re Here to Help
If you have any questions or need assistance, please contact our support team. Thank you for your support as we work to enhance your Cisco Secure Access experience.

Mar 4, 11:11 UTC
Completed - The scheduled maintenance has been completed.
Mar 4, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 02:01 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Scheduled maintenance for Cisco Secure Access RA-VPN infrastructure
Date and Time:
March 4th, 02:00 UTC to March 4th, 10:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service when they see disconnection. The maintenance is scheduled during off-business hours to reduce user disruption

Data Centers:
csc-us-east-1-1-0 - Miami
csc-us-west-1-1-0 - California

We’re Here to Help:
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 27, 12:43 UTC
Completed - The scheduled maintenance has been completed.
Mar 4, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 02:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 24, 13:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 24, 13:29 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Scheduled maintenance for Cisco Secure Access RA-VPN infrastructure

Date and Time:
March 4th, 02:00 UTC to March 4th, 10:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service when they see disconnection. The maintenance is scheduled during off-business hours to reduce user disruption

Data Centers:
sae1-1-0 - sa-east-1 – Sao Paulo
cac1-1-0 - ca-central-1 – Canada
caw1-1-0 - ca-west-1 – Calgary
mxc1-1-0 - mx-central-1 – Mexico
use2-1-0 - us-east-2 – Ohio
use1-1-0 - us-east-1 – N. Virginia
usw2-1-0 - us-west-2 – Oregon

We’re Here to Help:
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 24, 08:59 UTC
Mar 3, 2026
Completed - The scheduled maintenance has been completed.
Mar 3, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 14:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Scheduled maintenance for Cisco Secure Access RA-VPN infrastructure

Date and Time:
March 3rd, 14:00 UTC to March 3rd, 22:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window.Users must manually reconnect to the VPN service when they see disconnection. The maintenance is scheduled during off-business hours to reduce user disruption

Data Centers:
apse2-1-1- ap-southeast-2 – Sydney

We’re Here to Help:
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 24, 05:45 UTC
Completed - The scheduled maintenance has been completed.
Mar 3, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 20:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
We are performing scheduled upgrades to our Europe North infrastructure. To ensure continuous service, all traffic is being automatically redirected to a secondary environment. No service interruption is expected.

Components:
API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access.

Date and Time: March 2nd, 20:00 UTC to March 3rd, 17:00 UTC

Impact:
Most services will transition seamlessly. If you experience a brief interruption and the connection is not restored automatically, please initiate a manual reconnection.

Data Centers
Stockholm – eu-north-1_1_1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 24, 18:13 UTC
Mar 2, 2026
Resolved - Connectivity issues affecting Remote Access VPN (RAVPN) and Firewall as a Service (FWaaS) in the Riyadh and Jeddah data centers have been fully resolved.
All services are operating normally at this time. Our teams will continue to monitor the environment to ensure sustained stability.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Mar 2, 20:30 UTC
Update - Remote Access VPN (RAVPN) services in the Jeddah data center have been fully restored and are operating normally.
We are continuing to work on restoring RAVPN functionality in the Riyadh data center and will provide further updates as progress is made.

Mar 2, 20:06 UTC
Identified - The remediation work for Riyadh for the RAVPN team has been successful. Team is now working on Jeddah DC
Mar 2, 20:02 UTC
Update - The remediation work for Riyadh for the RAVPN team has been successful. Team is now working on Jeddah DC
Mar 2, 20:00 UTC
Update - We are continuing to investigate this issue with Remote Access VPN (RAVPN)
Mar 2, 18:58 UTC
Update - The firewall synchronization issue has been mitigated by transitioning traffic to an alternate regional endpoint.
FireWall as a Service functionality has been restored, and is operating normally. We will continue to monitor the system to ensure sustained stability.

Mar 2, 18:48 UTC
Update - We are continuing to investigate connectivity issues affecting services in the Riyadh and Jeddah data centers, including Remote Access VPN (RAVPN) and Firewall as a Service (FWaaS). This impact is related to upstream regional infrastructure dependencies in the Middle East (UAE) region. Our engineering teams are actively working to mitigate the impact and restore full service functionality.
Mar 2, 17:59 UTC
Update - We are continuing to investigate this issue.
Mar 2, 16:22 UTC
Investigating - We are currently addressing connectivity issues with services in the Riyadh and Jeddah data centers, affecting resources such as RAVPN and FWAAS. Our engineering teams are actively investigating to identify the cause and restore full functionality.

Updates will be provided as more information becomes available. Thank you for your patience and understanding.

We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Mar 2, 13:02 UTC
Completed - The scheduled maintenance has been completed.
Mar 2, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 02:30 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Cisco Secure Client component of the Cisco Secure Access platform.

Date and Time: March 2nd, 02:30 UTC to March 2nd, 17:30 UTC

Impact:
During this maintenance window, active sessions will be terminated. Cisco Secure Client will automatically retry and connect to the other data center in the same region.

Data Centers
us-east-2(Ohio) — prod_aws_us-east-2_1_0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 18, 18:33 UTC
Resolved - The issue affecting a limited subset of customers using Reserved IP configurations in the Middle East (UAE) region has been fully resolved.Service functionality has been fully restored, and the environment is stable. We will continue to monitor the region to ensure sustained performance and reliability.

We apologize for any inconvenience caused and thank you for your patience.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Mar 2, 02:29 UTC
Update - We are observing continued progress in restoring functionality for limited subset of customers impacted by Reserved IP configurations in the Dubai (mec1-1-0) region. Improvements have been seen in infrastructure operations, and mitigation efforts remain actively in progress.
Mar 2, 00:04 UTC
Update - We continue to make progress on the issue affecting a limited subset of customers using Reserved IP configurations in the Dubai (mec1-1-0) region.
Mitigation actions are actively underway, and we are closely coordinating with our cloud partner to restore full service.
No broader service impact has been observed. We will provide further updates as additional progress is made.

Mar 1, 19:08 UTC
Identified - We have identified an issue affecting a limited subset of customers using Reserved IP configurations in the Dubai region.

The impact is isolated to specific infrastructure components, and our team is actively working on mitigation efforts. We are also coordinating with our cloud partner as part of the recovery process.
We will continue to provide updates as progress is made toward full restoration.

Mar 1, 16:09 UTC
Mar 1, 2026
Resolved - The migration of services from mec1-1-0 to mec1-1-1 has been successfully completed. This action has restored service stability, and the issue is now resolved.

We’re Here to Help
If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Mar 1, 15:57 UTC
Update - We are continuing to work on the issue, which has been identified as related to a cloud infrastructure disruption impacting services in the Dubai region.

Our team remains actively engaged in mitigation efforts and is closely monitoring the situation. We will provide further updates as additional information becomes available.

Mar 1, 15:27 UTC
Identified - We have identified the root cause of the issue affecting customer connectivity and service stability in Dubai. Remediation efforts are underway. Updates will be provided as restoration progresses.
Mar 1, 13:55 UTC
Update - We are continuing to investigate this issue.
Mar 1, 13:14 UTC
Investigating - We are currently investigating a service availability issue affecting Secure Access in the Dubai.
Some users may experience timeouts and difficulties accessing resources.

Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available.

We apologize for any inconvenience caused and thank you for your patience.

We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Mar 1, 13:12 UTC
Feb 28, 2026
Completed - The scheduled maintenance has been completed.
Feb 28, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 17:00 UTC
Scheduled - Please be advised that our services in Frankfurt vEDC1 eu-north-1_1_1 will be taken out of rotation for a scheduled maintenance.

Maintenance Details
Date and Time: February 27th, 2026 at 17:00 UTC, to February 28th, 2026 at 05:00 UTC

Impact: During this period, all services that normally connect to the Frankfurt vEDC1 eu-central-1_1_1 will be automatically redirected to the redundant Frankfurt vEDC0 eu-central-1_1_0.

We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.

Important Update:
Please be advised that the scheduled maintenance has been postponed to a later date.
We will provide an update and make a new announcement once the new date is confirmed.

Thank you for your understanding. We remain committed to minimizing any potential impact.

Jan 29, 15:56 UTC
Feb 27, 2026
Completed - The scheduled maintenance has been completed.
Feb 27, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 02:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
We are performing scheduled upgrades to our South America (East) infrastructure. To ensure continuous service, all traffic is being automatically redirected to a secondary environment. No service interruption is expected.

Components:
API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access.

Date and Time: February 27th, 02:00 UTC to February 27th, 23:00 UTC

Impact:
Most services will transition seamlessly. If you experience a brief interruption and the connection is not restored automatically, please initiate a manual reconnection.

Data Centers
Brazil – prod_aws_sa-east-1_1_0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 20, 16:13 UTC
Completed - The scheduled maintenance has been completed.
Feb 27, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 20:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Firewall as a Service component of the Cisco Secure Access platform.

Date and Time: February 26th, 20:00 UTC to February 27th, 00:00UTC

Impact:
We do not expect any traffic interruption or impact on any other customer-facing services during this maintenance. We are ensuring that our customers are informed.

Data Centers
euc1-1-1 - eu-central-1 (Frankfurt)
euw2-1-1 - eu-west-2 (London)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 12, 02:58 UTC