All Systems Operational

About This Site

Cisco Secure Access has a global infrastructure with built in redundancy and failover routing designed to minimize any planned or unplanned outages.

Secure Access provides complete transparency so you can always see the current status of all the Secure Access cloud services.

API Operational
Asia Operational
Australia Operational
Europe Operational
North America Operational
South America Operational
Branch to Branch Operational
Asia Operational
Australia Operational
Europe Operational
North America Operational
South America Operational
Branch to Internet Operational
Asia Operational
Australia Operational
Europe Operational
North America Operational
South America Operational
CASB Operational
Asia Operational
Australia Operational
Europe Operational
North America Operational
South America Operational
Dashboard Operational
Global Operational
Client-based ZTNA Operational
Asia Operational
Australia Operational
Europe Operational
North America Operational
South America Operational
Clientless ZTNA Operational
Asia Operational
Australia Operational
Europe Operational
North America Operational
South America Operational
Cloud Malware Detection Operational
Global Operational
DLP Operational
Asia Operational
Australia Operational
Europe Operational
North America Operational
South America Operational
DNS Operational
Asia Operational
Australia Operational
Europe Operational
North America Operational
South America Operational
Identity Operational
Global Operational
Logging Export Operational
Asia Operational
Australia Operational
Europe Operational
North America Operational
South America Operational
RA-VPN to Branch Operational
Asia Operational
Australia Operational
Europe Operational
North America Operational
South America Operational
RA-VPN to Internet/SaaS Operational
Asia Operational
Australia Operational
Europe Operational
North America Operational
South America Operational
RBI Operational
Asia Operational
Australia Operational
Europe Operational
North America Operational
South America Operational
Reporting Operational
Asia Operational
Australia Operational
Europe Operational
North America Operational
South America Operational
Resource Connector Operational
Asia Operational
Australia Operational
Europe Operational
North America Operational
South America Operational
Roaming Client to Internet Operational
Asia Operational
Australia Operational
Europe Operational
North America Operational
South America Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 11, 2024
Resolved - This incident has been resolved.
Nov 11, 17:46 UTC
Identified - We are investigating an issue with slow responses when DNS requests are being sent to Mumbai datacenter . We will provide updates periodically and when new information is available.
Nov 11, 11:17 UTC
Nov 10, 2024
Resolved - This incident has been resolved.
Nov 10, 03:07 UTC
Investigating - We are currently investigating an issue affecting access to ZTNA service in US-WEST region. Updates will be provided when more information becomes available.
Nov 10, 02:52 UTC
Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

Nov 5, 2024

No incidents reported.

Nov 4, 2024
Resolved - The incident has been resolved and service is operating normally.
Nov 4, 23:04 UTC
Investigating - We are presently investigating an issue intermittently affecting traffic traversing Remote-Access VPN, Resource Connectors, Client-based and Clientless ZTNA solutions at the India (West) datacenter. Affected users may see intermittent failures to connect to private resources or the internet. Updates will be provided when more information becomes available.
Nov 4, 21:50 UTC
Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024
Completed - The scheduled maintenance has been completed.
Nov 1, 17:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 15:00 UTC
Scheduled - We are performing maintenance on our Cisco Secure Access infrastructure which will affect network tunnel groups. Customer traffic will be rerouted to the alternate data center. We're sorry for any inconvenience this may cause.
Nov 1, 14:52 UTC
Completed - The scheduled maintenance has been completed.
Nov 1, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 05:00 UTC
Scheduled - We are performing maintenance on our Cisco Secure Access infrastructure which will affect network tunnel groups. Customer traffic will be rerouted to the primary data center. We're sorry for any inconvenience this may cause.
Oct 29, 18:40 UTC
Completed - The scheduled maintenance has been completed.
Nov 1, 05:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 05:01 UTC
Scheduled - Please be advised that we will be conducting maintenance on our Cisco Secure Access infrastructure. During this period, customers will be unable to create any new policies. Existing policies will be unaffected.
Oct 31, 23:08 UTC
Oct 31, 2024
Completed - The scheduled maintenance has been completed.
Oct 31, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 19:00 UTC
Scheduled - We are performing maintenance on our Cisco Secure Access infrastructure which will affect network tunnel groups. Customer traffic will be rerouted to the primary data center. We're sorry for any inconvenience this may cause.
Oct 29, 18:38 UTC
Completed - The scheduled maintenance has been completed.
Oct 31, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 16:00 UTC
Scheduled - We are performing maintenance on our Cisco Secure Access infrastructure which will affect network tunnel groups. Customer traffic will be rerouted to the primary data center. We're sorry for any inconvenience this may cause.
Oct 29, 18:36 UTC
Resolved - This incident has been resolved.
Oct 31, 16:33 UTC
Investigating - We are investigating an issue affecting traffic in our Stockholm data center. You may experience issues when using this DC. We will provide additional updates as more information becomes available.
Oct 31, 16:24 UTC
Completed - The scheduled maintenance has been completed.
Oct 31, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 12:00 UTC
Scheduled - We are performing maintenance on our Cisco Secure Access infrastructure which will affect network tunnel groups. Customer traffic will be rerouted to the backup data center. We're sorry for any inconvenience this may cause.
Oct 29, 18:50 UTC
Completed - The scheduled maintenance has been completed.
Oct 31, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 05:00 UTC
Scheduled - We are performing maintenance on our Cisco Secure Access infrastructure which will affect network tunnel groups. Customer traffic will be rerouted to the backup data center. We're sorry for any inconvenience this may cause.
Oct 29, 18:42 UTC
Oct 30, 2024
Completed - The scheduled maintenance has been completed.
Oct 30, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 19:00 UTC
Scheduled - We are performing maintenance on our Cisco Secure Access infrastructure which will affect network tunnel groups. Customer traffic will be rerouted to the backup data center. We're sorry for any inconvenience this may cause.
Oct 29, 18:31 UTC
Completed - The scheduled maintenance has been completed.
Oct 30, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 16:01 UTC
Scheduled - We are performing maintenance on our Cisco Secure Access infrastructure which will affect network tunnel groups. Customer traffic will be rerouted to the backup data center. We're sorry for any inconvenience this may cause.
Oct 29, 18:33 UTC
Completed - The scheduled maintenance has been completed.
Oct 30, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 12:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 29, 21:49 UTC
Scheduled - We are performing maintenance on our Cisco Secure Access infrastructure which will affect network tunnel groups. Customer traffic will be rerouted to the backup data center. We're sorry for any inconvenience this may cause.
Oct 29, 18:26 UTC
Oct 29, 2024
Completed - The scheduled maintenance has been completed.
Oct 29, 23:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 18:21 UTC
Scheduled - We are performing maintenance on our Cisco Secure Access infrastructure which will affect network tunnel groups. Customer traffic will be rerouted to the backup data center. We're sorry for any inconvenience this may cause.
Oct 29, 18:19 UTC
Resolved - This incident has been resolved.
Oct 29, 22:16 UTC
Investigating - Customers using the Sydney data center may have experienced a temporary fail over to their backup tunnel. The Sydney data center is online and working as expected now. We're sorry for any inconvenience this may cause.
Oct 29, 22:06 UTC
Resolved - This incident has been resolved.
Oct 29, 16:44 UTC
Investigating - We are investigating an issue affecting the loading of DLP Policy UI components. There is no impact to real time DLP Scanning and no loss of DLP Events. We will provide updates periodically and when new information is available.
Oct 29, 16:44 UTC
Completed - The scheduled maintenance has been completed.
Oct 29, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 01:00 UTC
Scheduled - We would like to inform you of an upcoming maintenance activity on our Cisco Secure Access infrastructure, specifically affecting customers utilizing Reserved IP addresses. This maintenance is scheduled for North America (Virginia, Oregon, and Canada) between Oct 29 01:00 UTC - 05:00 UTC.

During this period, customers using Reserved IP addresses may experience a brief fail over to a non-reserved IP within the same data center. Customers who do not use Reserved IPs will not be impacted.

Oct 28, 18:11 UTC
Completed - The scheduled maintenance has been completed.
Oct 29, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 20:00 UTC
Scheduled - We would like to inform you of an upcoming maintenance activity on our Cisco Secure Access infrastructure, specifically affecting customers utilizing Reserved IP addresses. This maintenance is scheduled for Europe (London and Frankfurt) between Oct 28 20:00 UTC - 24:00 UTC.

During this period, customers using Reserved IP addresses may experience a brief fail over to a non-reserved IP within the same data center. Customers who do not use Reserved IPs will not be impacted.

Oct 28, 18:15 UTC
Oct 28, 2024
Completed - The scheduled maintenance has been completed.
Oct 28, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 09:00 UTC
Scheduled - Identity Service will be undergoing maintenance. While we strive to minimize disruptions, it is possible that the AD Provisioning, updating existing user or group may be temporarily affected.

We kindly request that you retry these operations once the maintenance window has concluded.

Existing identities and policy applications will not be affected.

Oct 15, 05:25 UTC
Resolved - This incident has been resolved.
Oct 28, 06:21 UTC
Investigating - We are currently investigating an issue affecting the firewall (IPS) service for a small subset of trial customers.
We will provide updates periodically and as new information becomes available.

Oct 28, 02:39 UTC