Cisco Secure Access - [Emergency Maintenance] Remote Access VPN- From 2026-04-23 02:00 UTC to 2026-04-29 00:00 UTC
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Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 23, 2026 - 03:23 UTC
Apr 23, 2026 - 03:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 2026 - 02:00 UTC
Apr 23, 2026 - 02:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details:
We are performing infrastructure maintenance to ensure continued service reliability and performance. Please refer to the Data Centers and Schedule section below for the specific timing and location of these updates.
Date and Time:
April 23rd, 02:00 UTC to April 29th, 00:00 UTC
Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. VPN connections will automatically re-establish only for users who have auto-reconnect enabled; others will need to manually reconnect once the maintenance is complete. This activity is scheduled during off-business hours to minimize disruption.
Data Centers and Schedule
All times are listed in UTC. Please convert to your local time zone accordingly.
We're Here to Help
If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.
Apr 23, 2026 02:00 - Apr 29, 2026 00:00 UTC
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details:
We are performing infrastructure maintenance to ensure continued service reliability and performance. Please refer to the Data Centers and Schedule section below for the specific timing and location of these updates.
Date and Time:
April 23rd, 02:00 UTC to April 29th, 00:00 UTC
Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. VPN connections will automatically re-establish only for users who have auto-reconnect enabled; others will need to manually reconnect once the maintenance is complete. This activity is scheduled during off-business hours to minimize disruption.
Data Centers and Schedule
All times are listed in UTC. Please convert to your local time zone accordingly.
| S.No | DC Location | Start (UTC) | End (UTC) | DC Details |
|---|---|---|---|---|
| 1 | Calgary | 2026-04-23, 02:00 | 2026-04-23, 06:00 | Canada (West): caw1-1-1 |
| 2 | Sao Paulo | 2026-04-23, 02:00 | 2026-04-23, 06:00 | Brazil (Sao Paulo): sae1-1-1 |
| 3 | Mexico | 2026-04-23, 02:00 | 2026-04-23, 06:00 | LATAM (Mexico): mxc1-1-1 |
| 4 | Canada | 2026-04-23, 02:00 | 2026-04-23, 06:00 | Canada (Central): cac1-1-1 |
| 5 | Sydney | 2026-04-23, 13:00 | 2026-04-23, 17:00 | Australia (Sydney): apse2-1-1 |
| 6 | Jakarta | 2026-04-23, 13:00 | 2026-04-23, 17:00 | Asia Pacific (Jakarta): apse3-1-1 |
| 7 | Osaka | 2026-04-23, 13:00 | 2026-04-23, 17:00 | Asia Pacific (Osaka): apne3-1-1 |
| 8 | Hyderabad | 2026-04-23, 16:00 | 2026-04-23, 20:00 | India (South): aps2-1-1 |
| 9 | Paris | 2026-04-23, 20:00 | 2026-04-24, 00:00 | Europe (France): euw3-1-1 |
| 10 | Milan | 2026-04-23, 20:00 | 2026-04-24, 00:00 | Europe (Milan): eus1-1-1 |
| 11 | Spain | 2026-04-23, 20:00 | 2026-04-24, 00:00 | Europe (Spain): eus2-1-1 |
| 12 | Cape Town | 2026-04-23, 20:00 | 2026-04-24, 00:00 | Africa (South Africa): afs1-1-1 |
| 13 | Zurich | 2026-04-23, 20:00 | 2026-04-24, 00:00 | Switzerland (Zurich): euc2-1-1 |
| 14 | Stockholm | 2026-04-23, 20:00 | 2026-04-24, 00:00 | Europe (Stockholm): eun1-1-1 |
| 15 | Tel Aviv | 2026-04-23, 20:00 | 2026-04-24, 00:00 | Israel (Tel Aviv): ilc1-1-1 |
| 16 | Middle East | 2026-04-23, 20:00 | 2026-04-24, 00:00 | Middle East: mec2-1-1 |
| 17 | Calgary | 2026-04-24, 02:00 | 2026-04-24, 06:00 | Canada (West): caw1-1-0 |
| 18 | Sao Paulo | 2026-04-24, 02:00 | 2026-04-24, 06:00 | Brazil (Sao Paulo): sae1-1-0 |
| 19 | Mexico | 2026-04-24, 02:00 | 2026-04-24, 06:00 | LATAM (Mexico): mxc1-1-0 |
| 20 | Canada | 2026-04-24, 02:00 | 2026-04-24, 06:00 | Canada (Central): cac1-1-0 |
| 21 | Sydney | 2026-04-24, 13:00 | 2026-04-24, 17:00 | Australia (Sydney): apse2-1-0 |
| 22 | Jakarta | 2026-04-24, 13:00 | 2026-04-24, 17:00 | Asia Pacific (Jakarta): apse3-1-0 |
| 23 | Osaka | 2026-04-24, 13:00 | 2026-04-24, 17:00 | Asia Pacific (Osaka): apne3-1-0 |
| 24 | Hyderabad | 2026-04-24, 16:00 | 2026-04-24, 20:00 | India (South): aps2-1-0 |
| 25 | Paris | 2026-04-24, 20:00 | 2026-04-25, 00:00 | Europe (France): euw3-1-0 |
| 26 | Milan | 2026-04-24, 20:00 | 2026-04-25, 00:00 | Europe (Milan): eus1-1-0 |
| 27 | Spain | 2026-04-24, 20:00 | 2026-04-25, 00:00 | Europe (Spain): eus2-1-0 |
| 28 | Cape Town | 2026-04-24, 20:00 | 2026-04-25, 00:00 | Africa (South Africa): afs1-1-0 |
| 29 | Zurich | 2026-04-24, 20:00 | 2026-04-25, 00:00 | Switzerland (Zurich): euc2-1-0 |
| 30 | Stockholm | 2026-04-24, 20:00 | 2026-04-25, 00:00 | Europe (Stockholm): eun1-1-0 |
| 31 | Tel Aviv | 2026-04-24, 20:00 | 2026-04-25, 00:00 | Israel (Tel Aviv): ilc1-1-0 |
| 32 | Middle East | 2026-04-24, 20:00 | 2026-04-25, 00:00 | Middle East: mec2-1-0 |
| 33 | Virginia | 2026-04-27, 02:00 | 2026-04-27, 06:00 | US (Virginia): use1-1-1 |
| 34 | Ohio | 2026-04-27, 02:00 | 2026-04-27, 06:00 | US (Midwest): use2-1-1 |
| 35 | Oregon | 2026-04-27, 02:00 | 2026-04-27, 06:00 | US (Pacific Northwest): usw2-1-1 |
| 36 | Mumbai | 2026-04-27, 16:00 | 2026-04-27, 20:00 | India (Mumbai): aps1-1-1 |
| 37 | Hong Kong | 2026-04-27, 16:00 | 2026-04-27, 20:00 | Asia Pacific (Hong Kong): ape1-1-1 |
| 38 | Tokyo | 2026-04-27, 16:00 | 2026-04-27, 20:00 | Asia Pacific (Tokyo): apne1-1-1 |
| 39 | Singapore | 2026-04-27, 16:00 | 2026-04-27, 20:00 | Asia Pacific (Singapore): apse1-1-1 |
| 40 | Frankfurt | 2026-04-27, 20:00 | 2026-04-28, 00:00 | Europe (Frankfurt): euc1-1-1 |
| 41 | London | 2026-04-27, 20:00 | 2026-04-28, 00:00 | UK (London): euw2-1-1 |
| 42 | Virginia | 2026-04-28, 02:00 | 2026-04-28, 06:00 | US (Virginia): use1-1-0 |
| 43 | Ohio | 2026-04-28, 02:00 | 2026-04-28, 06:00 | US (Midwest): use2-1-0 |
| 44 | Oregon | 2026-04-28, 02:00 | 2026-04-28, 06:00 | US (Pacific Northwest): usw2-1-0 |
| 45 | Mumbai | 2026-04-28, 16:00 | 2026-04-28, 20:00 | India (Mumbai): aps1-1-0 |
| 46 | Hong Kong | 2026-04-28, 16:00 | 2026-04-28, 20:00 | Asia Pacific (Hong Kong): ape1-1-0 |
| 47 | Tokyo | 2026-04-28, 16:00 | 2026-04-28, 20:00 | Asia Pacific (Tokyo): apne1-1-0 |
| 48 | Singapore | 2026-04-28, 16:00 | 2026-04-28, 20:00 | Asia Pacific (Singapore): apse1-1-0 |
| 49 | Frankfurt | 2026-04-28, 20:00 | 2026-04-29, 00:00 | Europe (Frankfurt): euc1-1-0 |
| 50 | London | 2026-04-28, 20:00 | 2026-04-29, 00:00 | UK (London): euw2-1-0 |
We're Here to Help
If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.
Apr 23, 2026 02:00 - Apr 29, 2026 00:00 UTC
Identified - We are working closely with our cloud partners to address the regional data center issue.
In the meantime, we strongly recommend that customers continue to follow the previously shared mitigation guidance, including migrating traffic to alternate regions (Mumbai or Hyderabad), updating Network Tunnel Group configurations where applicable, and reconfiguring Connector Groups for ACGW/ZTNA services as outlined in earlier updates.
We are closely monitoring the situation and will provide further updates as more information becomes available.
Mar 03, 2026 - 19:55 UTC
In the meantime, we strongly recommend that customers continue to follow the previously shared mitigation guidance, including migrating traffic to alternate regions (Mumbai or Hyderabad), updating Network Tunnel Group configurations where applicable, and reconfiguring Connector Groups for ACGW/ZTNA services as outlined in earlier updates.
We are closely monitoring the situation and will provide further updates as more information becomes available.
Mar 03, 2026 - 19:55 UTC
Update - We are continuing to investigate this issue.
Mar 02, 2026 - 18:07 UTC
Mar 02, 2026 - 18:07 UTC
Update - We are continuing to investigate this issue.
Mar 02, 2026 - 12:17 UTC
Mar 02, 2026 - 12:17 UTC
Update - For Organizations Located Only in ME-Central:
Please follow these steps:
• Select the nearest available data center (Mumbai or Hyderabad) as your migration target.
• Configure VPN IP pools and profiles to match your organization’s current session load, mirroring your existing ME-Central setup.
SWG Services in ME-Central:
Due to the ongoing situation at this location, ME-Central has been taken out of rotation and customer traffic is being redirected to other regions.
Please follow these steps to change Network Tunnel Group region:
• Go to the NTG options as described here: https://securitydocs.cisco.com/docs/csa/olh/120421.dita
• Edit your existing tunnel for the Middle East (UAE) region.
• Change the region from Middle East (UAE) to India (West).
• Do not modify other settings; save the configuration.
• When prompted, type “UPDATE” and confirm.
• Use the new India (West) IP addresses shown to update your IPSEC CPE device.
• If Multi-Region Backhaul or route-maps are used, update BGP community values according to the new settings from Cisco SSE.
ACGW Services in ME-Central:
Please follow these steps:
• Create Connector groups in your new region(s).
• Assign private resources to the new Connector groups.
For detailed instructions and screenshots, refer to the Resource Connector deployment guide:
https://securitydocs.cisco.com/docs/csa/olh/118906.dita
This guide provides a clear, step-by-step walkthrough to ensure a smooth migration process.
If you require any assistance, please contact us. We will provide guidance on the necessary actions.
We appreciate your cooperation and patience as we work to restore full service. Further updates will be provided as information becomes available.
Mar 02, 2026 - 09:03 UTC
Please follow these steps:
• Select the nearest available data center (Mumbai or Hyderabad) as your migration target.
• Configure VPN IP pools and profiles to match your organization’s current session load, mirroring your existing ME-Central setup.
SWG Services in ME-Central:
Due to the ongoing situation at this location, ME-Central has been taken out of rotation and customer traffic is being redirected to other regions.
Please follow these steps to change Network Tunnel Group region:
• Go to the NTG options as described here: https://securitydocs.cisco.com/docs/csa/olh/120421.dita
• Edit your existing tunnel for the Middle East (UAE) region.
• Change the region from Middle East (UAE) to India (West).
• Do not modify other settings; save the configuration.
• When prompted, type “UPDATE” and confirm.
• Use the new India (West) IP addresses shown to update your IPSEC CPE device.
• If Multi-Region Backhaul or route-maps are used, update BGP community values according to the new settings from Cisco SSE.
ACGW Services in ME-Central:
Please follow these steps:
• Create Connector groups in your new region(s).
• Assign private resources to the new Connector groups.
For detailed instructions and screenshots, refer to the Resource Connector deployment guide:
https://securitydocs.cisco.com/docs/csa/olh/118906.dita
This guide provides a clear, step-by-step walkthrough to ensure a smooth migration process.
If you require any assistance, please contact us. We will provide guidance on the necessary actions.
We appreciate your cooperation and patience as we work to restore full service. Further updates will be provided as information becomes available.
Mar 02, 2026 - 09:03 UTC
Update - We are continuing our investigation into the service availability issue impacting Secure Access. Some users may still experience intermittent timeouts or difficulties accessing resources. Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution.
We apologize for any inconvenience caused and thank you for your patience.
Mar 02, 2026 - 08:34 UTC
We apologize for any inconvenience caused and thank you for your patience.
Mar 02, 2026 - 08:34 UTC
Update - We are continuing to investigate this issue.
Mar 02, 2026 - 07:49 UTC
Mar 02, 2026 - 07:49 UTC
Update - We are continuing to investigate this issue.
Mar 02, 2026 - 06:18 UTC
Mar 02, 2026 - 06:18 UTC
Investigating - We are currently investigating a service availability issue affecting Secure Access in the Dubai.
Some users may experience timeouts and difficulties accessing resources.
Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available.
If you are using a reserved IP and need to steer your traffic to an alternate region, please contact us for assistance.
We apologize for any inconvenience caused and thank you for your patience.
We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Mar 02, 2026 - 05:55 UTC
Some users may experience timeouts and difficulties accessing resources.
Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available.
If you are using a reserved IP and need to steer your traffic to an alternate region, please contact us for assistance.
We apologize for any inconvenience caused and thank you for your patience.
We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Mar 02, 2026 - 05:55 UTC
About This Site
Cisco Secure Access has a global infrastructure with built in redundancy and failover routing designed to minimize any planned or unplanned outages.
Secure Access provides complete transparency so you can always see the current status of all the Secure Access cloud services.
* The China (Beijing) data center is operated by Digital China Cloud (DCC), a Cisco partner providing Secure Access services in mainland China for multinational customers. For more information about this datacenter click here.
Asia Pacific (Hong Kong)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Under Maintenance
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Asia Pacific (Jakarta)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Under Maintenance
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Asia Pacific (Osaka)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Under Maintenance
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Asia Pacific (Singapore)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Under Maintenance
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Asia Pacific (Tokyo)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Under Maintenance
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Africa (South Africa)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Under Maintenance
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Australia (Sydney)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Under Maintenance
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Brazil
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Under Maintenance
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Canada (Central)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Under Maintenance
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Canada (West)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
China (Beijing)*
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Reporting and Logging
Operational
Web Security
Operational
Dashboard
Operational
Identity
Operational
Europe (Germany)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Under Maintenance
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Europe (Milan)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Europe (Spain)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Europe (Stockholm)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Under Maintenance
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Europe (France)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
India (South)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Under Maintenance
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
India (West)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Under Maintenance
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Israel (Tel Aviv)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Under Maintenance
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
LATAM (Mexico)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Middle East (UAE)
Degraded Performance
API
Degraded Performance
Cisco Secure Client
Degraded Performance
Data Loss Prevention
Degraded Performance
DNS
Degraded Performance
Experience Insights
Degraded Performance
Network Tunnel Groups
Degraded Performance
Policy Enforcement
Degraded Performance
Remote Access VPN
Under Maintenance
Remote Browser Isolation
Degraded Performance
Reporting and Logging
Degraded Performance
Reserved IP
Degraded Performance
Resource Connector
Degraded Performance
Web Security
Degraded Performance
Zero Trust Access
Degraded Performance
Saudi Arabia
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention (LA)
Operational
DNS
Operational
Experience Insights (LA)
Operational
Network Tunnel Groups (LA)
Operational
Policy Enforcement
Operational
Remote Access VPN (LA)
Under Maintenance
Remote Browser Isolation (LA)
Operational
Reporting and Logging
Operational
Reserved IP (LA)
Operational
Resource Connector (LA)
Operational
Web Security (LA)
Operational
Zero Trust Access (LA)
Operational
Switzerland (Zurich)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Under Maintenance
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
United Kingdom
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
US (California)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Under Maintenance
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
US (Midwest)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Under Maintenance
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
US (Pacific Northwest)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Under Maintenance
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
US (Virginia)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Under Maintenance
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Global
Operational
Cloud Malware Protection
Operational
Dashboard
Operational
Documentation
Operational
Identity
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Support Ticketing System
Operational
Virtual Appliance
Operational
Warn/Block Pages
Operational
Zero Trust Access
Operational
API
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups - Asia Pacific (Osaka/Singapore/Tokyo) - From 2026-04-23 17:30 UTC to 2026-04-23 20:00 UTC Apr 23, 2026 17:30-20:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 23rd, 2026 17:30 UTC to April 23rd, 2026 20:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
Asia Pacific (Osaka) - ap-northeast-3_1_1
Asia Pacific (Singapore) - ap-southeast-1_1_1
Asia Pacific (Tokyo) - ap-northeast-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted on Apr 08, 2026 - 18:03 UTC
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 23rd, 2026 17:30 UTC to April 23rd, 2026 20:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
Asia Pacific (Osaka) - ap-northeast-3_1_1
Asia Pacific (Singapore) - ap-southeast-1_1_1
Asia Pacific (Tokyo) - ap-northeast-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted on Apr 08, 2026 - 18:03 UTC
Cisco Secure Access - [Planned Maintenance] Canada (Central)- From 2026-04-24 02:00 UTC to 2026-04-25 06:00 UTC Apr 24, 2026 02:00 - Apr 25, 2026 06:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
The service will undergo a scheduled maintenance activity to improve its performance and reliability.
Components
API
Cisco Secure Client
Data Loss Prevention
Experience Insights
Network Tunnel Groups
Policy Enforcement
Remote Access VPN
Remote Browser Isolation
Reporting and Logging
Reserved IP
Resource Connector
Web Security
Zero Trust Access
Date and Time: April 24th, 02:00 UTC to April 25th, 06:00 UTC
Impact:
During this maintenance window, sessions on the affected VEDC will be terminated. Traffic will fail over to another VEDC within the same region; however, seamless reconnection depends on client configuration. Remote Access VPN sessions will reconnect automatically only if auto-reconnect is enabled; otherwise, a manual reconnect will be required. For IPsec connectivity, traffic continuity depends on customer-side failover configuration. The maintenance will occur during non-business hours to minimize disruption, and no impact to data integrity or security is expected.
Data Centers
Canada (Central) - ca-central-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on Apr 14, 2026 - 18:42 UTC
Maintenance Details :
The service will undergo a scheduled maintenance activity to improve its performance and reliability.
Components
API
Cisco Secure Client
Data Loss Prevention
Experience Insights
Network Tunnel Groups
Policy Enforcement
Remote Access VPN
Remote Browser Isolation
Reporting and Logging
Reserved IP
Resource Connector
Web Security
Zero Trust Access
Date and Time: April 24th, 02:00 UTC to April 25th, 06:00 UTC
Impact:
During this maintenance window, sessions on the affected VEDC will be terminated. Traffic will fail over to another VEDC within the same region; however, seamless reconnection depends on client configuration. Remote Access VPN sessions will reconnect automatically only if auto-reconnect is enabled; otherwise, a manual reconnect will be required. For IPsec connectivity, traffic continuity depends on customer-side failover configuration. The maintenance will occur during non-business hours to minimize disruption, and no impact to data integrity or security is expected.
Data Centers
Canada (Central) - ca-central-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on Apr 14, 2026 - 18:42 UTC
Cisco Secure Access - [Planned Maintenance] Singapore- From 2026-04-24 10:00 UTC to 2026-04-25 01:00 UTC Apr 24, 2026 10:00 - Apr 25, 2026 01:00 UTC
Scheduled -
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
The service will undergo a scheduled maintenance activity to improve its performance and reliability. The primary objective of this exercise is to update and migrate services to a new Data VPC.
Components
Cisco Secure Client
RAVPN
Network Tunnel Groups
Zero Trust Network Access
FWaaS
Date and Time: April 24th, 10:00 UTC to April 25th, 01:00 UTC
Impact:
During this maintenance window, sessions on the affected VEDC may be terminated. Services will attempt to automatically reconnect to another VEDC within the same region; however, seamless reconnection depends on client configuration. VPN sessions will reconnect automatically only if auto-reconnect is enabled; otherwise, manual reconnection may be required. For IPsec connectivity, traffic continuity depends on customer-side failover configuration. Brief session interruptions may occur.
Data Centers
Singapore— ap-southeast-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Apr 06, 2026 - 11:49 UTC
Maintenance Details :
The service will undergo a scheduled maintenance activity to improve its performance and reliability. The primary objective of this exercise is to update and migrate services to a new Data VPC.
Components
Cisco Secure Client
RAVPN
Network Tunnel Groups
Zero Trust Network Access
FWaaS
Date and Time: April 24th, 10:00 UTC to April 25th, 01:00 UTC
Impact:
During this maintenance window, sessions on the affected VEDC may be terminated. Services will attempt to automatically reconnect to another VEDC within the same region; however, seamless reconnection depends on client configuration. VPN sessions will reconnect automatically only if auto-reconnect is enabled; otherwise, manual reconnection may be required. For IPsec connectivity, traffic continuity depends on customer-side failover configuration. Brief session interruptions may occur.
Data Centers
Singapore— ap-southeast-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Apr 06, 2026 - 11:49 UTC
Cisco Secure Access - [Planned Maintenance] Web Security & Reserved IP - Asia Pacific (Singapore) - From 2026-04-24 16:00 UTC to 2026-04-24 20:00 UTC Apr 24, 2026 16:00-20:00 UTC
Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
This Network maintenance is part of ongoing infrastructure improvements to support increased production capacity.
Date and Time: April 24th, 16:00 UTC to April 24th, 20:00 UTC
Impact:
There will be brief, minimal connectivity interruptions for end users during the maintenance window. The change will be performed one data center at a time.During this time, customers with Reserved IPs will temporarily egress to the internet using alternate public IP addresses instead of their assigned reserved IPs, which could impact connectivity to destinations that rely on IP allowlist.
Data Centers
Asia Pacific (Singapore) : ap-southeast-1_1_0
Asia Pacific (Singapore) : ap-southeast-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on Apr 14, 2026 - 18:55 UTC
Maintenance Details :
This Network maintenance is part of ongoing infrastructure improvements to support increased production capacity.
Date and Time: April 24th, 16:00 UTC to April 24th, 20:00 UTC
Impact:
There will be brief, minimal connectivity interruptions for end users during the maintenance window. The change will be performed one data center at a time.During this time, customers with Reserved IPs will temporarily egress to the internet using alternate public IP addresses instead of their assigned reserved IPs, which could impact connectivity to destinations that rely on IP allowlist.
Data Centers
Asia Pacific (Singapore) : ap-southeast-1_1_0
Asia Pacific (Singapore) : ap-southeast-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on Apr 14, 2026 - 18:55 UTC
Cisco Secure Access - [Planned Maintenance] Tokyo - From 2026-04-24 16:00 UTC to 2026-04-25 20:00 UTC Apr 24, 2026 16:00 - Apr 25, 2026 20:00 UTC
Update -
The maintenance window has been revised.
New Schedule: April 24, 2026, 16:00 UTC to April 25, 2026, 20:00 UTC
We apologize for any inconvenience and appreciate your understanding.
Mar 23, 2026 - 18:29 UTC
New Schedule: April 24, 2026, 16:00 UTC to April 25, 2026, 20:00 UTC
We apologize for any inconvenience and appreciate your understanding.
Mar 23, 2026 - 18:29 UTC
Scheduled -
Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details:
We are performing scheduled upgrades to our Tokyo infrastructure. To ensure continuous service, all traffic is being automatically redirected to a secondary environment. No service interruption is expected.
Components:
API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access.
Date and Time: April 24th, 16:00 UTC to April 25th, 20:00 UTC
Impact:
During this maintenance window, traffic will transition to the secondary data center (ap-northeast-1_1_1). Active sessions will briefly disconnect during failover and will automatically reconnect. If a session does not automatically reconnect, users must manually reconnect their VPN session. No other action is required from customers.
Data Centers
Asia Pacific(Tokyo) – ap-northeast-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Mar 17, 2026 - 18:05 UTC
Maintenance Details:
We are performing scheduled upgrades to our Tokyo infrastructure. To ensure continuous service, all traffic is being automatically redirected to a secondary environment. No service interruption is expected.
Components:
API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access.
Date and Time: April 24th, 16:00 UTC to April 25th, 20:00 UTC
Impact:
During this maintenance window, traffic will transition to the secondary data center (ap-northeast-1_1_1). Active sessions will briefly disconnect during failover and will automatically reconnect. If a session does not automatically reconnect, users must manually reconnect their VPN session. No other action is required from customers.
Data Centers
Asia Pacific(Tokyo) – ap-northeast-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Mar 17, 2026 - 18:05 UTC
Cisco Secure Access - [Planned Maintenance] Web Security & Reserved IP - Europe (Germany) - From 2026-04-24 18:00 UTC to 2026-04-24 22:00 UTC Apr 24, 2026 18:00-22:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
This Network maintenance is part of ongoing infrastructure improvements to support increased production capacity.
Date and Time: April 24th, 18:00 UTC to April 24th, 22:00 UTC
Impact:
There will be brief, minimal connectivity interruptions for end users during the maintenance window. The change will be performed one data center at a time. During this period customers with Reserved IP may egress to the internet with other public ips besides their reserved ip address.
Data Centers
Europe (Germany) : eu-central-1_1_0
Europe (Germany) : eu-central-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on Apr 15, 2026 - 14:16 UTC
Maintenance Details :
This Network maintenance is part of ongoing infrastructure improvements to support increased production capacity.
Date and Time: April 24th, 18:00 UTC to April 24th, 22:00 UTC
Impact:
There will be brief, minimal connectivity interruptions for end users during the maintenance window. The change will be performed one data center at a time. During this period customers with Reserved IP may egress to the internet with other public ips besides their reserved ip address.
Data Centers
Europe (Germany) : eu-central-1_1_0
Europe (Germany) : eu-central-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on Apr 15, 2026 - 14:16 UTC
Cisco Secure Access - [Planned Maintenance] Dashboard - Global - From 2026-04-25 00:00 UTC to 2026-04-25 04:00 UTC Apr 25, 2026 00:00-04:00 UTC
Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
As part of our ongoing infrastructure improvements to support increased production capacity, we will be performing a scheduled upgrade for the IPS profile dashboard on Cisco Secure Access.
Date and Time: April 25th, 00:00 UTC to April 25th, 04:00 UTC
Impact:
During the planned maintenance window, the IPS Profiles dashboard will not load. During this time, IPS API requests may fail or return errors, and you will be unable to view or manage IPS data. Services will automatically return to normal after the maintenance window.
Data Centers
Global
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Apr 20, 2026 - 18:55 UTC
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
As part of our ongoing infrastructure improvements to support increased production capacity, we will be performing a scheduled upgrade for the IPS profile dashboard on Cisco Secure Access.
Date and Time: April 25th, 00:00 UTC to April 25th, 04:00 UTC
Impact:
During the planned maintenance window, the IPS Profiles dashboard will not load. During this time, IPS API requests may fail or return errors, and you will be unable to view or manage IPS data. Services will automatically return to normal after the maintenance window.
Data Centers
Global
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Apr 20, 2026 - 18:55 UTC
Cisco Secure Access - [Planned Maintenance] Dashboard - Global - From 2026-04-25 02:00 UTC to 2026-04-25 04:00 UTC Apr 25, 2026 02:00-04:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
The maintenance window has been scheduled for an infrastructure upgrade. This upgrade will enhance system performance, reliability, and stability during periods of high activity.
Date and Time: April 25th, 02:00 UTC to April 25th, 04:00 UTC
Impact:
Customers may experience intermittent errors, slower API responses, and brief service disruptions during peak load and maintenance window, potentially affecting data access and pipeline-dependent operations temporarily.
Data Centers
Global
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on Apr 20, 2026 - 05:52 UTC
Maintenance Details :
The maintenance window has been scheduled for an infrastructure upgrade. This upgrade will enhance system performance, reliability, and stability during periods of high activity.
Date and Time: April 25th, 02:00 UTC to April 25th, 04:00 UTC
Impact:
Customers may experience intermittent errors, slower API responses, and brief service disruptions during peak load and maintenance window, potentially affecting data access and pipeline-dependent operations temporarily.
Data Centers
Global
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on Apr 20, 2026 - 05:52 UTC
Cisco Secure Access - [Planned Maintenance] Singapore- From 2026-04-25 10:00 UTC to 2026-04-26 01:00 UTC Apr 25, 2026 10:00 - Apr 26, 2026 01:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Mar 11, 2026 - 16:08 UTC
Mar 11, 2026 - 16:08 UTC
Scheduled -
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
The service will undergo a scheduled maintenance activity to improve its performance and reliability. The primary objective of this exercise is to update and migrate services to a new Data VPC.
Components
Cisco Secure Client
RAVPN
Network Tunnel Groups
Zero Trust Network Access
FWaaS
Date and Time: April 25th, 10:00 UTC to April 26th, 01:00 UTC
Impact:
During this maintenance window, sessions on the affected VEDC may be terminated. Services will attempt to automatically reconnect to another VEDC within the same region; however, seamless reconnection depends on client configuration. VPN sessions will reconnect automatically only if auto-reconnect is enabled; otherwise, manual reconnection may be required. For IPsec connectivity, traffic continuity depends on customer-side failover configuration. Brief session interruptions may occur.
Data Centers
Singapore— ap-southeast-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Apr 06, 2026 - 16:00 UTC
Maintenance Details :
The service will undergo a scheduled maintenance activity to improve its performance and reliability. The primary objective of this exercise is to update and migrate services to a new Data VPC.
Components
Cisco Secure Client
RAVPN
Network Tunnel Groups
Zero Trust Network Access
FWaaS
Date and Time: April 25th, 10:00 UTC to April 26th, 01:00 UTC
Impact:
During this maintenance window, sessions on the affected VEDC may be terminated. Services will attempt to automatically reconnect to another VEDC within the same region; however, seamless reconnection depends on client configuration. VPN sessions will reconnect automatically only if auto-reconnect is enabled; otherwise, manual reconnection may be required. For IPsec connectivity, traffic continuity depends on customer-side failover configuration. Brief session interruptions may occur.
Data Centers
Singapore— ap-southeast-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Apr 06, 2026 - 16:00 UTC
Cisco Secure Access - [Planned Maintenance] Web Security & Reserved IP - US (Pacific Northwest) - From 2026-04-27 07:00 UTC to 2026-04-27 11:00 UTC Apr 27, 2026 07:00-11:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
This Network maintenance is part of ongoing infrastructure improvements to support increased production capacity.
Date and Time: April 27th, 07:00 UTC to April 27th, 11:00 UTC
Impact:
There will be brief, minimal connectivity interruptions for end users during the maintenance window. The change will be performed one data center at a time. During this period customers with Reserved IP may egress to the internet with other public ips besides their reserved ip address.
Data Centers
US (Pacific Northwest) : us-west-2_1_0
US (Pacific Northwest) : us-west-2_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on Apr 15, 2026 - 14:21 UTC
Maintenance Details :
This Network maintenance is part of ongoing infrastructure improvements to support increased production capacity.
Date and Time: April 27th, 07:00 UTC to April 27th, 11:00 UTC
Impact:
There will be brief, minimal connectivity interruptions for end users during the maintenance window. The change will be performed one data center at a time. During this period customers with Reserved IP may egress to the internet with other public ips besides their reserved ip address.
Data Centers
US (Pacific Northwest) : us-west-2_1_0
US (Pacific Northwest) : us-west-2_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on Apr 15, 2026 - 14:21 UTC
Cisco Secure Access - [Planned Maintenance] Web Security & Reserved IP - India (South) - From 2026-04-27 14:30 UTC to 2026-04-27 18:30 UTC Apr 27, 2026 14:30-18:30 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
This Network maintenance is part of ongoing infrastructure improvements to support increased production capacity.
Date and Time: April 27th, 14:30 UTC to April 27th, 18:30 UTC
Impact:
There will be brief, minimal connectivity interruptions for end users during the maintenance window. The change will be performed one data center at a time. During this period customers with Reserved IP may egress to the internet with other public ips besides their reserved ip address.
Data Centers
India (South) : ap-south-2_1_0
India (South) : ap-south-2_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on Apr 20, 2026 - 10:42 UTC
Maintenance Details :
This Network maintenance is part of ongoing infrastructure improvements to support increased production capacity.
Date and Time: April 27th, 14:30 UTC to April 27th, 18:30 UTC
Impact:
There will be brief, minimal connectivity interruptions for end users during the maintenance window. The change will be performed one data center at a time. During this period customers with Reserved IP may egress to the internet with other public ips besides their reserved ip address.
Data Centers
India (South) : ap-south-2_1_0
India (South) : ap-south-2_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on Apr 20, 2026 - 10:42 UTC
Cisco Secure Access - [Planned Maintenance] Web Security, Canada (Central/West), LATAM(Mexico), Europe (Milan/Spain/Stockholm), Asia Pacific (Hong Kong), Africa (Cape Town) - From 2026-04-28 07:00 UTC to 2026-05-01 07:00 UTC Apr 28, 2026 07:00 - May 1, 2026 07:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Apr 21, 2026 - 07:49 UTC
Apr 21, 2026 - 07:49 UTC
Scheduled -
Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
This maintenance activity involves the transition of the Secure Web gateway from its legacy proxy architecture to the Nextgen Proxy platform to support ongoing infrastructure updates.
Date and Time: Date and Time: April 28th, 07:00 UTC to May 1st, 07:00 UTC
Impact:
There is no expected customer impact. This maintenance is being performed to support ongoing platform updates.
Data Centers
Canada (Central) - ca-central-1_1_1
Canada (West) - ca-west-1_1_1
LATAM(Mexico) - mx-central-1_1_1
Europe (Milan) - eu-south-1_1_1
Europe (Spain) - eu-south-2_1_1
Europe (Stockholm) - eu-north-1_1_1
Asia Pacific (Hong Kong) - ap-east-1_1_1
Africa (Cape Town) - af-south-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Apr 21, 2026 - 07:10 UTC
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
This maintenance activity involves the transition of the Secure Web gateway from its legacy proxy architecture to the Nextgen Proxy platform to support ongoing infrastructure updates.
Date and Time: Date and Time: April 28th, 07:00 UTC to May 1st, 07:00 UTC
Impact:
There is no expected customer impact. This maintenance is being performed to support ongoing platform updates.
Data Centers
Canada (Central) - ca-central-1_1_1
Canada (West) - ca-west-1_1_1
LATAM(Mexico) - mx-central-1_1_1
Europe (Milan) - eu-south-1_1_1
Europe (Spain) - eu-south-2_1_1
Europe (Stockholm) - eu-north-1_1_1
Asia Pacific (Hong Kong) - ap-east-1_1_1
Africa (Cape Town) - af-south-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Apr 21, 2026 - 07:10 UTC
Cisco Secure Access - [Planned Maintenance] Web Security & Reserved IP - Canada (Central) - From 2026-04-28 07:00 UTC to 2026-04-28 11:00 UTC Apr 28, 2026 07:00-11:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
This Network maintenance is part of ongoing infrastructure improvements to support increased production capacity.
Date and Time: April 28th, 07:00 UTC to April 28th, 11:00 UTC
Impact:
There will be brief, minimal connectivity interruptions for end users during the maintenance window. The change will be performed one data center at a time. During this period customers with Reserved IP may egress to the internet with other public ips besides their reserved ip address.
Data Centers
Canada (Central) : ca-central-1_1_0
Canada (Central) : ca-central-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on Apr 20, 2026 - 10:52 UTC
Maintenance Details :
This Network maintenance is part of ongoing infrastructure improvements to support increased production capacity.
Date and Time: April 28th, 07:00 UTC to April 28th, 11:00 UTC
Impact:
There will be brief, minimal connectivity interruptions for end users during the maintenance window. The change will be performed one data center at a time. During this period customers with Reserved IP may egress to the internet with other public ips besides their reserved ip address.
Data Centers
Canada (Central) : ca-central-1_1_0
Canada (Central) : ca-central-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on Apr 20, 2026 - 10:52 UTC
Cisco Secure Access - [Planned Maintenance] Asia Pacific (Jakarta)- From 2026-04-28 13:00 UTC to 2026-04-29 17:00 UTC Apr 28, 2026 13:00 - Apr 29, 2026 17:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
The service will undergo a scheduled maintenance activity to improve its performance and reliability.
Components
API
Cisco Secure Client
Data Loss Prevention
Experience Insights
Network Tunnel Groups
Policy Enforcement
Remote Access VPN
Remote Browser Isolation
Reporting and Logging
Reserved IP
Resource Connector
Web Security
Zero Trust Access
Date and Time: April 28th, 13:00 UTC to April 29th, 17:00 UTC
Impact:
During this maintenance window, sessions on the affected VEDC will be terminated. Traffic will fail over to another VEDC within the same region. However, seamless reconnection depends on client configuration. Remote Access VPN sessions will reconnect automatically only if auto-reconnect is enabled. Otherwise, a manual reconnect will be required. For IPsec connectivity, traffic continuity depends on customer-side failover configuration. The maintenance will occur during non-business hours to minimize disruption, and no impact to data integrity or security is expected.
Data Centers
Asia Pacific (Jakarta) - ap-southeast-3_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on Apr 14, 2026 - 18:39 UTC
Maintenance Details :
The service will undergo a scheduled maintenance activity to improve its performance and reliability.
Components
API
Cisco Secure Client
Data Loss Prevention
Experience Insights
Network Tunnel Groups
Policy Enforcement
Remote Access VPN
Remote Browser Isolation
Reporting and Logging
Reserved IP
Resource Connector
Web Security
Zero Trust Access
Date and Time: April 28th, 13:00 UTC to April 29th, 17:00 UTC
Impact:
During this maintenance window, sessions on the affected VEDC will be terminated. Traffic will fail over to another VEDC within the same region. However, seamless reconnection depends on client configuration. Remote Access VPN sessions will reconnect automatically only if auto-reconnect is enabled. Otherwise, a manual reconnect will be required. For IPsec connectivity, traffic continuity depends on customer-side failover configuration. The maintenance will occur during non-business hours to minimize disruption, and no impact to data integrity or security is expected.
Data Centers
Asia Pacific (Jakarta) - ap-southeast-3_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on Apr 14, 2026 - 18:39 UTC
Cisco Secure Access - [Planned Maintenance] Web Security - Asia Pacific (Tokyo) - From 2026-04-28 16:00 UTC to 2026-04-28 20:00 UTC Apr 28, 2026 16:00-20:00 UTC
Update -
The scheduled maintenance window has been extended by 1 hour and will now conclude at April 28th, 20:00 UTC (previously April 28th, 19:00 UTC). There is no change to the expected impact, and no customer impact is anticipated.
Apr 20, 2026 - 18:04 UTC
Apr 20, 2026 - 18:04 UTC
Scheduled -
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are performing infrastructure enhancements to improve overall system performance and reliability.
Date and Time: April 28th, 16:00 UTC to April 28th, 20:00 UTC
Impact:
No customer impact is expected. This notification is being shared to keep customers informed of scheduled maintenance activities.
Data Centers
Asia Pacific (Tokyo) : csc_ap-northeast-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Apr 20, 2026 - 16:32 UTC
Maintenance Details :
We are performing infrastructure enhancements to improve overall system performance and reliability.
Date and Time: April 28th, 16:00 UTC to April 28th, 20:00 UTC
Impact:
No customer impact is expected. This notification is being shared to keep customers informed of scheduled maintenance activities.
Data Centers
Asia Pacific (Tokyo) : csc_ap-northeast-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Apr 20, 2026 - 16:32 UTC
Cisco Secure Access - [Planned Maintenance] Web Security & Reserved IP - Israel (Tel Aviv) - From 2026-04-28 17:00 UTC to 2026-04-28 21:00 UTC Apr 28, 2026 17:00-21:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
This Network maintenance is part of ongoing infrastructure improvements to support increased production capacity.
Date and Time: April 28th, 17:00 UTC to April 28th, 21:00 UTC
Impact:
There will be brief, minimal connectivity interruptions for end users during the maintenance window. The change will be performed one data center at a time. During this period customers with Reserved IP may egress to the internet with other public ips besides their reserved ip address.
Data Centers
Israel (Tel Aviv) : il-central-1_1_0
Israel (Tel Aviv) : il-central-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on Apr 20, 2026 - 11:05 UTC
Maintenance Details :
This Network maintenance is part of ongoing infrastructure improvements to support increased production capacity.
Date and Time: April 28th, 17:00 UTC to April 28th, 21:00 UTC
Impact:
There will be brief, minimal connectivity interruptions for end users during the maintenance window. The change will be performed one data center at a time. During this period customers with Reserved IP may egress to the internet with other public ips besides their reserved ip address.
Data Centers
Israel (Tel Aviv) : il-central-1_1_0
Israel (Tel Aviv) : il-central-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on Apr 20, 2026 - 11:05 UTC
Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups - UK, Europe, Switzerland, Saudi Arabia, Israel & Africa - From 2026-04-29 21:30 UTC to 2026-04-30 04:00 UTC Apr 29, 2026 21:30 - Apr 30, 2026 04:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 29th, 2026 21:30 UTC to April 30th, 2026 04:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
United Kingdom - eu-west-2_1_0
Europe (France) - eu-west-3_1_0
Europe (Germany) - eu-central-1_1_0
Switzerland (Zurich) - eu-central-2_1_0
Europe (Stockholm) - eu-north-1_1_0
Saudi Arabia - csc_me-central-2_1_0
Israel (Tel Aviv) - il-central-1_1_0
Africa (South Africa) - af-south-1_1_0
Europe (Spain) - eu-south-2_1_0
Europe (Milan) - eu-south-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted on Apr 21, 2026 - 05:45 UTC
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 29th, 2026 21:30 UTC to April 30th, 2026 04:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
United Kingdom - eu-west-2_1_0
Europe (France) - eu-west-3_1_0
Europe (Germany) - eu-central-1_1_0
Switzerland (Zurich) - eu-central-2_1_0
Europe (Stockholm) - eu-north-1_1_0
Saudi Arabia - csc_me-central-2_1_0
Israel (Tel Aviv) - il-central-1_1_0
Africa (South Africa) - af-south-1_1_0
Europe (Spain) - eu-south-2_1_0
Europe (Milan) - eu-south-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted on Apr 21, 2026 - 05:45 UTC
Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups - US, Canada, Brazil & Mexico - From 2026-04-30 03:30 UTC to 2026-04-30 10:00 UTC Apr 30, 2026 03:30-10:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 30th, 2026 03:30 UTC to April 30th, 2026 10:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
US (Virginia) - us-east-1_1_1
US (Midwest) - us-east-2_1_1
US (Virginia) - csc-us-east-1_1_1
Canada (Central) - ca-central-1_1_1
US (Pacific Northwest) - us-west-2_1_1
US (California) - csc_us-west-1_1_1
Brazil - sa-east-1_1_1
LATAM (Mexico) - mx-central-1_1_1
Canada (West) - ca-west-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted on Apr 21, 2026 - 05:55 UTC
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 30th, 2026 03:30 UTC to April 30th, 2026 10:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
US (Virginia) - us-east-1_1_1
US (Midwest) - us-east-2_1_1
US (Virginia) - csc-us-east-1_1_1
Canada (Central) - ca-central-1_1_1
US (Pacific Northwest) - us-west-2_1_1
US (California) - csc_us-west-1_1_1
Brazil - sa-east-1_1_1
LATAM (Mexico) - mx-central-1_1_1
Canada (West) - ca-west-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted on Apr 21, 2026 - 05:55 UTC
Cisco Secure Access - [Planned Maintenance] Web Security & Reserved IP - Australia (Sydney) - From 2026-04-30 10:00 UTC to 2026-04-30 14:00 UTC Apr 30, 2026 10:00-14:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
This Network maintenance is part of ongoing infrastructure improvements to support increased production capacity.
Date and Time: April 30th, 10:00 UTC to April 30th, 14:00 UTC
Impact:
There will be brief, minimal connectivity interruptions for end users during the maintenance window. The change will be performed one data center at a time. During this period customers with Reserved IP may egress to the internet with other public ips besides their reserved ip address.
Data Centers
Australia (Sydney) : ap-southeast-2_1_0
Australia (Sydney) : ap-southeast-2_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on Apr 20, 2026 - 12:48 UTC
Maintenance Details :
This Network maintenance is part of ongoing infrastructure improvements to support increased production capacity.
Date and Time: April 30th, 10:00 UTC to April 30th, 14:00 UTC
Impact:
There will be brief, minimal connectivity interruptions for end users during the maintenance window. The change will be performed one data center at a time. During this period customers with Reserved IP may egress to the internet with other public ips besides their reserved ip address.
Data Centers
Australia (Sydney) : ap-southeast-2_1_0
Australia (Sydney) : ap-southeast-2_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on Apr 20, 2026 - 12:48 UTC
Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups - Asia Pacific (Hong Kong/Jakarta), India - From 2026-04-30 17:30 UTC to 2026-05-01 00:00 UTC Apr 30, 2026 17:30 - May 1, 2026 00:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 30th, 2026 17:30 UTC to May 1st, 2026 00:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
Asia Pacific (Hong Kong) - ap-east-1_1_1
Asia Pacific (Jakarta) - ap-southeast-3_1_1
India (South) - ap-south-2_1_1
India (South) - csc_ap-south-1_1_1
India (West) - ap-south-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted on Apr 21, 2026 - 06:13 UTC
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 30th, 2026 17:30 UTC to May 1st, 2026 00:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
Asia Pacific (Hong Kong) - ap-east-1_1_1
Asia Pacific (Jakarta) - ap-southeast-3_1_1
India (South) - ap-south-2_1_1
India (South) - csc_ap-south-1_1_1
India (West) - ap-south-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted on Apr 21, 2026 - 06:13 UTC
Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups - Asia Pacific (Osaka) DCv2 - From 2026-04-30 17:30 UTC to 2026-04-30 20:00 UTC Apr 30, 2026 17:30-20:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 30th, 2026 17:30 UTC to April 30th, 2026 20:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
Asia Pacific (Osaka) - csc_ap-northeast-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted on Apr 21, 2026 - 06:45 UTC
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 30th, 2026 17:30 UTC to April 30th, 2026 20:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
Asia Pacific (Osaka) - csc_ap-northeast-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted on Apr 21, 2026 - 06:45 UTC
Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups - UK, Europe, Switzerland, Saudi Arabia, Israel & Africa - From 2026-04-30 21:30 UTC to 2026-05-01 04:00 UTC Apr 30, 2026 21:30 - May 1, 2026 04:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 30th, 2026 21:30 UTC to May 1st, 2026 04:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
United Kingdom - eu-west-2_1_1
Europe (France) - eu-west-3_1_1
Europe (Germany) - eu-central-1_1_1
Switzerland (Zurich) - eu-central-2_1_1
Europe (Stockholm) - eu-north-1_1_1
Saudi Arabia - csc_me-central-2_1_2
Israel (Tel Aviv) - il-central-1_1_1
Africa (South Africa) - af-south-1_1_1
Europe (Spain) - eu-south-2_1_1
Europe (Milan) - eu-south-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted on Apr 21, 2026 - 06:55 UTC
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 30th, 2026 21:30 UTC to May 1st, 2026 04:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
United Kingdom - eu-west-2_1_1
Europe (France) - eu-west-3_1_1
Europe (Germany) - eu-central-1_1_1
Switzerland (Zurich) - eu-central-2_1_1
Europe (Stockholm) - eu-north-1_1_1
Saudi Arabia - csc_me-central-2_1_2
Israel (Tel Aviv) - il-central-1_1_1
Africa (South Africa) - af-south-1_1_1
Europe (Spain) - eu-south-2_1_1
Europe (Milan) - eu-south-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted on Apr 21, 2026 - 06:55 UTC
Cisco Secure Access - [Planned Maintenance] Web Security & Reserved IP - Brazil - From 2026-05-01 07:00 UTC to 2026-05-01 11:00 UTC May 1, 2026 07:00-11:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
This Network maintenance is part of ongoing infrastructure improvements to support increased production capacity.
Date and Time: May 1st, 07:00 UTC to May 1st, 11:00 UTC
Impact:
There will be brief, minimal connectivity interruptions for end users during the maintenance window. The change will be performed one data center at a time. During this period customers with Reserved IP may egress to the internet with other public ips besides their reserved ip address.
Data Centers
Brazil : sa-east-1_1_0
Brazil : sa-east-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on Apr 20, 2026 - 12:00 UTC
Maintenance Details :
This Network maintenance is part of ongoing infrastructure improvements to support increased production capacity.
Date and Time: May 1st, 07:00 UTC to May 1st, 11:00 UTC
Impact:
There will be brief, minimal connectivity interruptions for end users during the maintenance window. The change will be performed one data center at a time. During this period customers with Reserved IP may egress to the internet with other public ips besides their reserved ip address.
Data Centers
Brazil : sa-east-1_1_0
Brazil : sa-east-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on Apr 20, 2026 - 12:00 UTC
Cisco Secure Access - [Planned Maintenance] Asia Pacific (Singapore)- From 2026-05-01 16:00 UTC to 2026-05-02 20:00 UTC May 1, 2026 16:00 - May 2, 2026 20:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
The service will undergo a scheduled maintenance activity to improve its performance and reliability.
Components
API
Cisco Secure Client
Data Loss Prevention
Experience Insights
Network Tunnel Groups
Policy Enforcement
Remote Access VPN
Remote Browser Isolation
Reporting and Logging
Reserved IP
Resource Connector
Web Security
Zero Trust Access
Date and Time: May 1st, 16:00 UTC to May 2nd, 20:00 UTC
Impact:
During this maintenance window, sessions on the affected VEDC will be terminated. Traffic will fail over to another VEDC within the same region. However, seamless reconnection depends on client configuration. Remote Access VPN sessions will reconnect automatically only if auto-reconnect is enabled. Otherwise, a manual reconnect will be required. For IPsec connectivity, traffic continuity depends on customer-side failover configuration. The maintenance will occur during non-business hours to minimize disruption, and no impact to data integrity or security is expected.
Data Centers
Asia Pacific (Singapore) - ap-southeast-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on Apr 15, 2026 - 13:04 UTC
Maintenance Details :
The service will undergo a scheduled maintenance activity to improve its performance and reliability.
Components
API
Cisco Secure Client
Data Loss Prevention
Experience Insights
Network Tunnel Groups
Policy Enforcement
Remote Access VPN
Remote Browser Isolation
Reporting and Logging
Reserved IP
Resource Connector
Web Security
Zero Trust Access
Date and Time: May 1st, 16:00 UTC to May 2nd, 20:00 UTC
Impact:
During this maintenance window, sessions on the affected VEDC will be terminated. Traffic will fail over to another VEDC within the same region. However, seamless reconnection depends on client configuration. Remote Access VPN sessions will reconnect automatically only if auto-reconnect is enabled. Otherwise, a manual reconnect will be required. For IPsec connectivity, traffic continuity depends on customer-side failover configuration. The maintenance will occur during non-business hours to minimize disruption, and no impact to data integrity or security is expected.
Data Centers
Asia Pacific (Singapore) - ap-southeast-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on Apr 15, 2026 - 13:04 UTC
Cisco Secure Access - [Planned Maintenance] Asia Pacific (Singapore)- From 2026-05-08 16:00 UTC to 2026-05-09 20:00 UTC May 8, 2026 16:00 - May 9, 2026 20:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
The service will undergo a scheduled maintenance activity to improve its performance and reliability.
Components
API
Cisco Secure Client
Data Loss Prevention
Experience Insights
Network Tunnel Groups
Policy Enforcement
Remote Access VPN
Remote Browser Isolation
Reporting and Logging
Reserved IP
Resource Connector
Web Security
Zero Trust Access
Date and Time: May 8th, 16:00 UTC to May 9th, 20:00 UTC
Impact:
During this maintenance window, sessions on the affected VEDC will be terminated. Traffic will fail over to another VEDC within the same region. However, seamless reconnection depends on client configuration. Remote Access VPN sessions will reconnect automatically only if auto-reconnect is enabled. Otherwise, a manual reconnect will be required. For IPsec connectivity, traffic continuity depends on customer-side failover configuration. The maintenance will occur during non-business hours to minimize disruption, and no impact to data integrity or security is expected.
Data Centers
Asia Pacific (Singapore) - ap-southeast-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on Apr 15, 2026 - 13:07 UTC
Maintenance Details :
The service will undergo a scheduled maintenance activity to improve its performance and reliability.
Components
API
Cisco Secure Client
Data Loss Prevention
Experience Insights
Network Tunnel Groups
Policy Enforcement
Remote Access VPN
Remote Browser Isolation
Reporting and Logging
Reserved IP
Resource Connector
Web Security
Zero Trust Access
Date and Time: May 8th, 16:00 UTC to May 9th, 20:00 UTC
Impact:
During this maintenance window, sessions on the affected VEDC will be terminated. Traffic will fail over to another VEDC within the same region. However, seamless reconnection depends on client configuration. Remote Access VPN sessions will reconnect automatically only if auto-reconnect is enabled. Otherwise, a manual reconnect will be required. For IPsec connectivity, traffic continuity depends on customer-side failover configuration. The maintenance will occur during non-business hours to minimize disruption, and no impact to data integrity or security is expected.
Data Centers
Asia Pacific (Singapore) - ap-southeast-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on Apr 15, 2026 - 13:07 UTC
Cisco Secure Access - [Planned Maintenance] Osaka - From 2026-05-22 16:00 UTC to 2026-05-23 20:00 UTC May 22, 2026 16:00 - May 23, 2026 20:00 UTC
Update -
Please note that the maintenance window for Asia Pacific (Osaka) has been rescheduled.
Previous Schedule: April 7, 16:00 UTC to April 8, 13:00 UTC
Updated Schedule: May 22, 2026, 16:00 UTC to May 23, 2026, 20:00 UTC
All other details remain unchanged. Thank you for your understanding.
Mar 31, 2026 - 17:22 UTC
Previous Schedule: April 7, 16:00 UTC to April 8, 13:00 UTC
Updated Schedule: May 22, 2026, 16:00 UTC to May 23, 2026, 20:00 UTC
All other details remain unchanged. Thank you for your understanding.
Mar 31, 2026 - 17:22 UTC
Scheduled -
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are performing standard upgrades to the Osaka infrastructure. During this period, traffic will be redirected to nearby data center to ensure service continuity.
Date and Time: May 22, 2026, 16:00 UTC to May 23, 2026, 20:00 UTC
Impact:
Most services are expected to transition smoothly.
All active VPN sessions will be briefly disconnected during the maintenance window. Users must manually reconnect to the VPN service. Upon reconnection, the service will automatically route users to the other data center within the same region.
Data Centers
Asia Pacific (Osaka) - ap-northeast-3_1_0
Components : API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Mar 11, 2026 - 11:27 UTC
Maintenance Details :
We are performing standard upgrades to the Osaka infrastructure. During this period, traffic will be redirected to nearby data center to ensure service continuity.
Date and Time: May 22, 2026, 16:00 UTC to May 23, 2026, 20:00 UTC
Impact:
Most services are expected to transition smoothly.
All active VPN sessions will be briefly disconnected during the maintenance window. Users must manually reconnect to the VPN service. Upon reconnection, the service will automatically route users to the other data center within the same region.
Data Centers
Asia Pacific (Osaka) - ap-northeast-3_1_0
Components : API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Mar 11, 2026 - 11:27 UTC
Cisco Secure Access - [Planned Maintenance] Asia Pacific (Osaka)- From 2026-05-29 16:00 UTC to 2026-05-30 20:00 UTC May 29, 2026 16:00 - May 30, 2026 20:00 UTC
Update -
Please note that the maintenance window has been rescheduled.
Previous Schedule: April 14th, 16:00 UTC to April 15th, 16:00 UTC
Updated Schedule:May 29th, 16:00 UTC to May 30th, 20:00 UTC
All other details remain unchanged. Thank you for your understanding.
Mar 31, 2026 - 17:38 UTC
Previous Schedule: April 14th, 16:00 UTC to April 15th, 16:00 UTC
Updated Schedule:May 29th, 16:00 UTC to May 30th, 20:00 UTC
All other details remain unchanged. Thank you for your understanding.
Mar 31, 2026 - 17:38 UTC
Scheduled -
Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details:
We are performing scheduled upgrades to our Asia Pacific (Osaka) infrastructure. To ensure continuous service, all traffic is being automatically redirected to a secondary environment. No service interruption is expected.
Components:
API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access.
Date and Time: May 29th, 16:00 UTC to May 30th, 20:00 UTC
Impact:
During this maintenance window, traffic will transition to the secondary data center. Active sessions will briefly disconnect during failover and will automatically reconnect. If a session does not automatically reconnect, users must manually reconnect their VPN session. No other action is required from customers.
Data Centers
Asia Pacific (Osaka) – ap-northeast-3_1_1
We’re Here to Help
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Mar 12, 2026 - 17:44 UTC
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details:
We are performing scheduled upgrades to our Asia Pacific (Osaka) infrastructure. To ensure continuous service, all traffic is being automatically redirected to a secondary environment. No service interruption is expected.
Components:
API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access.
Date and Time: May 29th, 16:00 UTC to May 30th, 20:00 UTC
Impact:
During this maintenance window, traffic will transition to the secondary data center. Active sessions will briefly disconnect during failover and will automatically reconnect. If a session does not automatically reconnect, users must manually reconnect their VPN session. No other action is required from customers.
Data Centers
Asia Pacific (Osaka) – ap-northeast-3_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Mar 12, 2026 - 17:44 UTC