Cisco Secure Access - [Emergency Maintenance] Web Security - Tokyo - From 2026-04-09 16:00 UTC to 2026-04-09 21:00 UTC
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 09, 2026 - 20:17 UTC
Apr 09, 2026 - 20:17 UTC
Scheduled - The scheduled maintenance has been extended by one hour. The new expected completion time is 21:00 UTC, April 9th, 2026
Apr 9, 2026 20:11-21:00 UTC
Apr 9, 2026 20:11-21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 09, 2026 - 20:11 UTC
Apr 09, 2026 - 20:11 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are currently performing a scheduled update to the Secure Web Gateway (SWG) component of the Cisco Secure Access platform. Please be advised that this update is extended beyond our standard maintenance window by one hour.
Date and Time: April 9th 16:00 UTC to March 9th, 21:00 UTC
Impact:
There will be no impact to customers.
Data Centers
Asia Pacific (Tokyo) : ap-northeast-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Apr 9, 2026 20:11-21:00 UTC
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are currently performing a scheduled update to the Secure Web Gateway (SWG) component of the Cisco Secure Access platform. Please be advised that this update is extended beyond our standard maintenance window by one hour.
Date and Time: April 9th 16:00 UTC to March 9th, 21:00 UTC
Impact:
There will be no impact to customers.
Data Centers
Asia Pacific (Tokyo) : ap-northeast-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Apr 9, 2026 20:11-21:00 UTC
Cisco Secure Access - [Planned Maintenance] Secure Web, Asia Pacific (Hong Kong), Europe (Milan/Stockholm), Africa (South Africa), Canada (Central/West), LATAM (Mexico) - From 2026-04-07 07:00 UTC to 2026-04-10 01:30 UTC
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 07, 2026 - 07:00 UTC
Apr 07, 2026 - 07:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 7, 2026 07:00 - Apr 10, 2026 01:30 UTC
Apr 7, 2026 07:00 - Apr 10, 2026 01:30 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
This maintenance activity involves the transition of the Secure Web gateway from its legacy proxy architecture to the Nextgen Proxy platform to support ongoing infrastructure updates.
Date and Time: April 7th, 2026, 07:00 UTC to April 10th, 2026, 01:30 UTC
Impact:
There is no expected customer impact. This maintenance is being performed to support ongoing platform updates.
Data Centers
Asia Pacific (Hong Kong) - ap-east-1_1_0
Europe (Milan) - eu-south-1_1_0
Europe (Stockholm) - eu-north-1_1_0
Africa (South Africa) - af-south-1_1_0
Canada (Central) - ca-central-1_1_0
Canada (West) - ca-west-1_1_0
LATAM (Mexico) - mx-central-1_1_0
Middle East (UAE)- me-central-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Apr 7, 2026 07:00 - Apr 10, 2026 01:30 UTC
Maintenance Details :
This maintenance activity involves the transition of the Secure Web gateway from its legacy proxy architecture to the Nextgen Proxy platform to support ongoing infrastructure updates.
Date and Time: April 7th, 2026, 07:00 UTC to April 10th, 2026, 01:30 UTC
Impact:
There is no expected customer impact. This maintenance is being performed to support ongoing platform updates.
Data Centers
Asia Pacific (Hong Kong) - ap-east-1_1_0
Europe (Milan) - eu-south-1_1_0
Europe (Stockholm) - eu-north-1_1_0
Africa (South Africa) - af-south-1_1_0
Canada (Central) - ca-central-1_1_0
Canada (West) - ca-west-1_1_0
LATAM (Mexico) - mx-central-1_1_0
Middle East (UAE)- me-central-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Apr 7, 2026 07:00 - Apr 10, 2026 01:30 UTC
Identified - We are working closely with our cloud partners to address the regional data center issue.
In the meantime, we strongly recommend that customers continue to follow the previously shared mitigation guidance, including migrating traffic to alternate regions (Mumbai or Hyderabad), updating Network Tunnel Group configurations where applicable, and reconfiguring Connector Groups for ACGW/ZTNA services as outlined in earlier updates.
We are closely monitoring the situation and will provide further updates as more information becomes available.
Mar 03, 2026 - 19:55 UTC
In the meantime, we strongly recommend that customers continue to follow the previously shared mitigation guidance, including migrating traffic to alternate regions (Mumbai or Hyderabad), updating Network Tunnel Group configurations where applicable, and reconfiguring Connector Groups for ACGW/ZTNA services as outlined in earlier updates.
We are closely monitoring the situation and will provide further updates as more information becomes available.
Mar 03, 2026 - 19:55 UTC
Update - We are continuing to investigate this issue.
Mar 02, 2026 - 18:07 UTC
Mar 02, 2026 - 18:07 UTC
Update - We are continuing to investigate this issue.
Mar 02, 2026 - 12:17 UTC
Mar 02, 2026 - 12:17 UTC
Update - For Organizations Located Only in ME-Central:
Please follow these steps:
• Select the nearest available data center (Mumbai or Hyderabad) as your migration target.
• Configure VPN IP pools and profiles to match your organization’s current session load, mirroring your existing ME-Central setup.
SWG Services in ME-Central:
Due to the ongoing situation at this location, ME-Central has been taken out of rotation and customer traffic is being redirected to other regions.
Please follow these steps to change Network Tunnel Group region:
• Go to the NTG options as described here: https://securitydocs.cisco.com/docs/csa/olh/120421.dita
• Edit your existing tunnel for the Middle East (UAE) region.
• Change the region from Middle East (UAE) to India (West).
• Do not modify other settings; save the configuration.
• When prompted, type “UPDATE” and confirm.
• Use the new India (West) IP addresses shown to update your IPSEC CPE device.
• If Multi-Region Backhaul or route-maps are used, update BGP community values according to the new settings from Cisco SSE.
ACGW Services in ME-Central:
Please follow these steps:
• Create Connector groups in your new region(s).
• Assign private resources to the new Connector groups.
For detailed instructions and screenshots, refer to the Resource Connector deployment guide:
https://securitydocs.cisco.com/docs/csa/olh/118906.dita
This guide provides a clear, step-by-step walkthrough to ensure a smooth migration process.
If you require any assistance, please contact us. We will provide guidance on the necessary actions.
We appreciate your cooperation and patience as we work to restore full service. Further updates will be provided as information becomes available.
Mar 02, 2026 - 09:03 UTC
Please follow these steps:
• Select the nearest available data center (Mumbai or Hyderabad) as your migration target.
• Configure VPN IP pools and profiles to match your organization’s current session load, mirroring your existing ME-Central setup.
SWG Services in ME-Central:
Due to the ongoing situation at this location, ME-Central has been taken out of rotation and customer traffic is being redirected to other regions.
Please follow these steps to change Network Tunnel Group region:
• Go to the NTG options as described here: https://securitydocs.cisco.com/docs/csa/olh/120421.dita
• Edit your existing tunnel for the Middle East (UAE) region.
• Change the region from Middle East (UAE) to India (West).
• Do not modify other settings; save the configuration.
• When prompted, type “UPDATE” and confirm.
• Use the new India (West) IP addresses shown to update your IPSEC CPE device.
• If Multi-Region Backhaul or route-maps are used, update BGP community values according to the new settings from Cisco SSE.
ACGW Services in ME-Central:
Please follow these steps:
• Create Connector groups in your new region(s).
• Assign private resources to the new Connector groups.
For detailed instructions and screenshots, refer to the Resource Connector deployment guide:
https://securitydocs.cisco.com/docs/csa/olh/118906.dita
This guide provides a clear, step-by-step walkthrough to ensure a smooth migration process.
If you require any assistance, please contact us. We will provide guidance on the necessary actions.
We appreciate your cooperation and patience as we work to restore full service. Further updates will be provided as information becomes available.
Mar 02, 2026 - 09:03 UTC
Update - We are continuing our investigation into the service availability issue impacting Secure Access. Some users may still experience intermittent timeouts or difficulties accessing resources. Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution.
We apologize for any inconvenience caused and thank you for your patience.
Mar 02, 2026 - 08:34 UTC
We apologize for any inconvenience caused and thank you for your patience.
Mar 02, 2026 - 08:34 UTC
Update - We are continuing to investigate this issue.
Mar 02, 2026 - 07:49 UTC
Mar 02, 2026 - 07:49 UTC
Update - We are continuing to investigate this issue.
Mar 02, 2026 - 06:18 UTC
Mar 02, 2026 - 06:18 UTC
Investigating - We are currently investigating a service availability issue affecting Secure Access in the Dubai.
Some users may experience timeouts and difficulties accessing resources.
Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available.
If you are using a reserved IP and need to steer your traffic to an alternate region, please contact us for assistance.
We apologize for any inconvenience caused and thank you for your patience.
We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Mar 02, 2026 - 05:55 UTC
Some users may experience timeouts and difficulties accessing resources.
Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available.
If you are using a reserved IP and need to steer your traffic to an alternate region, please contact us for assistance.
We apologize for any inconvenience caused and thank you for your patience.
We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Mar 02, 2026 - 05:55 UTC
About This Site
Cisco Secure Access has a global infrastructure with built in redundancy and failover routing designed to minimize any planned or unplanned outages.
Secure Access provides complete transparency so you can always see the current status of all the Secure Access cloud services.
* The China (Beijing) data center is operated by Digital China Cloud (DCC), a Cisco partner providing Secure Access services in mainland China for multinational customers. For more information about this datacenter click here.
Asia Pacific (Hong Kong)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Asia Pacific (Jakarta)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Asia Pacific (Osaka)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Under Maintenance
Zero Trust Access
Operational
Asia Pacific (Singapore)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Under Maintenance
Zero Trust Access
Operational
Asia Pacific (Tokyo)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Under Maintenance
Zero Trust Access
Operational
Africa (South Africa)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Under Maintenance
Zero Trust Access
Operational
Australia (Sydney)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Brazil
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Canada (Central)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Under Maintenance
Zero Trust Access
Operational
Canada (West)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Under Maintenance
Zero Trust Access
Operational
China (Beijing)*
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Reporting and Logging
Operational
Web Security
Operational
Dashboard
Operational
Identity
Operational
Europe (Germany)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Europe (Milan)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Under Maintenance
Zero Trust Access
Operational
Europe (Spain)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Europe (Stockholm)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Under Maintenance
Zero Trust Access
Operational
Europe (France)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
India (South)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
India (West)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Israel (Tel Aviv)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
LATAM (Mexico)
Under Maintenance
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Under Maintenance
Zero Trust Access
Operational
Middle East (UAE)
Degraded Performance
API
Degraded Performance
Cisco Secure Client
Degraded Performance
Data Loss Prevention
Degraded Performance
DNS
Degraded Performance
Experience Insights
Degraded Performance
Network Tunnel Groups
Degraded Performance
Policy Enforcement
Degraded Performance
Remote Access VPN
Degraded Performance
Remote Browser Isolation
Degraded Performance
Reporting and Logging
Degraded Performance
Reserved IP
Degraded Performance
Resource Connector
Degraded Performance
Web Security
Degraded Performance
Zero Trust Access
Degraded Performance
Saudi Arabia
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention (LA)
Operational
DNS
Operational
Experience Insights (LA)
Operational
Network Tunnel Groups (LA)
Operational
Policy Enforcement
Operational
Remote Access VPN (LA)
Operational
Remote Browser Isolation (LA)
Operational
Reporting and Logging
Operational
Reserved IP (LA)
Operational
Resource Connector (LA)
Operational
Web Security (LA)
Operational
Zero Trust Access (LA)
Operational
Switzerland (Zurich)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
United Kingdom
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
US (California)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
US (Midwest)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
US (Pacific Northwest)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
US (Virginia)
Operational
API
Operational
Cisco Secure Client
Operational
Data Loss Prevention
Operational
DNS
Operational
Experience Insights
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Remote Access VPN
Operational
Remote Browser Isolation
Operational
Reporting and Logging
Operational
Reserved IP
Operational
Resource Connector
Operational
Web Security
Operational
Zero Trust Access
Operational
Global
Operational
Cloud Malware Protection
Operational
Dashboard
Operational
Documentation
Operational
Identity
Operational
Network Tunnel Groups
Operational
Policy Enforcement
Operational
Support Ticketing System
Operational
Virtual Appliance
Operational
Warn/Block Pages
Operational
Zero Trust Access
Operational
API
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cisco Secure Access - [Planned Maintenance] Oregon - From 2026-04-10 02:00 UTC to 2026-04-11 06:00 UTC Apr 10, 2026 02:00 - Apr 11, 2026 06:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Mar 30, 2026 - 07:51 UTC
Mar 30, 2026 - 07:51 UTC
Scheduled -
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are performing standard upgrades to the Oregon infrastructure. During this period, traffic will be redirected to nearby data center to ensure service continuity.
Date and Time: April 10th 02:00 UTC to April 11th 06:00 UTC
Impact:
Most services are expected to transition smoothly.
All active VPN sessions will be briefly disconnected during the maintenance window. Users must manually reconnect to the VPN service. Upon reconnection, the service will automatically route users to the other data center within the same region.
Data Centers
Region: US (Pacific Northwest) - us-west-2_1_0
Components : API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Mar 11, 2026 - 11:33 UTC
Maintenance Details :
We are performing standard upgrades to the Oregon infrastructure. During this period, traffic will be redirected to nearby data center to ensure service continuity.
Date and Time: April 10th 02:00 UTC to April 11th 06:00 UTC
Impact:
Most services are expected to transition smoothly.
All active VPN sessions will be briefly disconnected during the maintenance window. Users must manually reconnect to the VPN service. Upon reconnection, the service will automatically route users to the other data center within the same region.
Data Centers
Region: US (Pacific Northwest) - us-west-2_1_0
Components : API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Mar 11, 2026 - 11:33 UTC
Cisco Secure Access - [Planned Maintenance] Osaka- From 2026-04-10 16:00 UTC to 2026-04-11 07:00 UTC Apr 10, 2026 16:00 - Apr 11, 2026 07:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
The service will undergo a scheduled maintenance activity to improve its performance and reliability. The primary objective of this exercise is to update and migrate services to a new Data VPC.
Components:
Cisco Secure Client
RAVPN
Network Tunnel Groups
Zero Trust Network Access
FWaaS
Date and Time: April 10th, 16:00 UTC to April 11th, 07:00 UTC
Impact:
During this maintenance window, sessions will be terminated and all the services will automatically retry and connect to the other vedc in the same region. There is not impact to customer
Data Centers
Region: Asia Pacific (Osaka) - ap-northeast-3_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Mar 30, 2026 - 10:43 UTC
Maintenance Details :
The service will undergo a scheduled maintenance activity to improve its performance and reliability. The primary objective of this exercise is to update and migrate services to a new Data VPC.
Components:
Cisco Secure Client
RAVPN
Network Tunnel Groups
Zero Trust Network Access
FWaaS
Date and Time: April 10th, 16:00 UTC to April 11th, 07:00 UTC
Impact:
During this maintenance window, sessions will be terminated and all the services will automatically retry and connect to the other vedc in the same region. There is not impact to customer
Data Centers
Region: Asia Pacific (Osaka) - ap-northeast-3_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Mar 30, 2026 - 10:43 UTC
Cisco Secure Access - [Planned Maintenance] Israel - From 2026-04-13 20:00 UTC to 2026-04-15 00:00 UTC Apr 13, 2026 20:00 - Apr 15, 2026 00:00 UTC
Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are performing standard upgrades to the Israel infrastructure. During this period, traffic will be redirected to nearby data center to ensure service continuity.
Date and Time: April 13th, 20:00 UTC to April 15th, 00:00 UTC
Impact:
Most services are expected to transition smoothly.
All active VPN sessions will be briefly disconnected during the maintenance window. Users must manually reconnect to the VPN service. Upon reconnection, the service will automatically route users to the other data center within the same region.
Data Centers
Israel (Tel Aviv) : il-central-1_1_1
Components: API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Mar 24, 2026 - 21:13 UTC
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are performing standard upgrades to the Israel infrastructure. During this period, traffic will be redirected to nearby data center to ensure service continuity.
Date and Time: April 13th, 20:00 UTC to April 15th, 00:00 UTC
Impact:
Most services are expected to transition smoothly.
All active VPN sessions will be briefly disconnected during the maintenance window. Users must manually reconnect to the VPN service. Upon reconnection, the service will automatically route users to the other data center within the same region.
Data Centers
Israel (Tel Aviv) : il-central-1_1_1
Components: API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Mar 24, 2026 - 21:13 UTC
Firewall as a Service Global Maintenance between Apr 14 14:00 UTC and Apr 24 00:00 UTC Apr 14, 2026 14:00 - Apr 24, 2026 00:00 UTC
Update -
Firewall as a Service Global Maintenance is scheduled between Apr 14 14:00 UTC and Apr 24 00:00 UTC.
Apr 08, 2026 - 23:41 UTC
Apr 08, 2026 - 23:41 UTC
Scheduled -
Cisco Secure Access platform will be performing the following maintenance.
Maintenance Details:
We are upgrading our FWaaS services to a new version to enhance system functionality and stability. Please refer to the 'Data Centers Schedule' section below for the specific timing and location of these updates.
Impact:
This is a standard upgrade of the Firewall as a Service component. No service interruption or traffic impact is expected during the maintenance window.
Data Centers and Schedule
All times are listed in UTC. Please convert to your local time zone accordingly.
We're Here to Help
If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.
Apr 08, 2026 - 22:51 UTC
Maintenance Details:
We are upgrading our FWaaS services to a new version to enhance system functionality and stability. Please refer to the 'Data Centers Schedule' section below for the specific timing and location of these updates.
Impact:
This is a standard upgrade of the Firewall as a Service component. No service interruption or traffic impact is expected during the maintenance window.
Data Centers and Schedule
All times are listed in UTC. Please convert to your local time zone accordingly.
| S.No | DC Location | Start (UTC) | End (UTC) | DC Details |
|---|---|---|---|---|
| 1 | Sydney | 2026-04-14, 14:00 | 2026-04-14, 18:00 | Australia (Sydney): ap-southeast-2_1_1 |
| 2 | Sao Paulo Canada Calgary Mexico | 2026-04-15, 02:00 | 2026-04-15, 06:00 | Brazil (Sao Paulo): sa-east-1_1_0 Canada (Central): ca-central-1_1_0 Canada (West): ca-west-1_1_0 LATAM (Mexico): mx-central-1_1_0 |
| 3 | Sydney Hong Kong Jakarta | 2026-04-15, 13:00 | 2026-04-15, 17:00 | Australia (Sydney): ap-southeast-2_1_0 Asia Pacific (Hong Kong): ap-east-1_1_0 Asia Pacific (Jakarta): ap-southeast-3_1_0 |
| 4 | Hyderabad | 2026-04-15, 16:00 | 2026-04-15, 20:00 | India (South): ap-south-2_1_0 |
| 5 | Tel Aviv Zurich Stockholm Milan Spain Cape Town Paris | 2026-04-15, 20:00 | 2026-04-16, 00:00 | Israel (Tel Aviv): il-central-1_1_0 Switzerland (Zurich): eu-central-2_1_0 Europe (Stockholm): eu-north-1_1_0 Europe (Milan): eu-south-1_1_0 Europe (Spain): eu-south-2_1_0 Africa (South Africa): af-south-1_1_0 Europe (France): eu-west-3_1_0 |
| 6 | Sao Paulo Canada Calgary Mexico | 2026-04-16, 02:00 | 2026-04-16, 06:00 | Brazil (Sao Paulo): sa-east-1_1_1 Canada (Central): ca-central-1_1_1 Canada (West): ca-west-1_1_1 LATAM (Mexico): mx-central-1_1_1 |
| 7 | Jakarta Hyderabad Hong Kong | 2026-04-16, 16:00 | 2026-04-16, 20:00 | Asia Pacific (Jakarta): ap-southeast-3_1_1 India (South): ap-south-2_1_1 Asia Pacific (Hong Kong): ap-east-1_1_1 |
| 8 | Tel Aviv Zurich Stockholm Milan Spain Cape Town Paris | 2026-04-16, 20:00 | 2026-04-17, 00:00 | Israel (Tel Aviv): il-central-1_1_1 Switzerland (Zurich): eu-central-2_1_1 Europe (Stockholm): eu-north-1_1_1 Europe (Milan): eu-south-1_1_1 Europe (Spain): eu-south-2_1_1 Africa (South Africa): af-south-1_1_1 Europe (France): eu-west-3_1_1 |
| 9 | Ohio N.Virginia Oregon Miami Los Angeles | 2026-04-22, 02:00 | 2026-04-22, 06:00 | US (Midwest): us-east-2_1_0 US (Virginia): us-east-1_1_0 US (Pacific Northwest): us-west-2_1_0 US (Virginia): csc-us-east-1_1_0 US (California): csc-us-west-1_1_0 |
| 10 | Mumbai | 2026-04-22, 16:00 | 2026-04-22, 20:00 | India (Mumbai): ap-south-1_1_0 India (Mumbai): csc-ap-south-1_1_0 |
| 11 | Tokyo Osaka Singapore | 2026-04-22, 16:00 | 2026-04-22, 19:00 | Asia Pacific (Tokyo): ap-northeast-1_1_0 Asia Pacific (Osaka): ap-northeast-3_1_0 Asia Pacific (Singapore): ap-southeast-1_1_0 Asia Pacific (Tokyo): csc-ap-northeast-1_1_0 |
| 12 | Frankfurt London Jeddah | 2026-04-22, 20:00 | 2026-04-23, 00:00 | Europe (Frankfurt): eu-central-1_1_0 UK (London): eu-west-2_1_0 Saudi Arabia (Jeddah): csc-me-central-2_1_0 |
| 13 | Ohio N.Virginia Oregon Reston San Jose | 2026-04-23, 02:00 | 2026-04-23, 06:00 | US (Midwest): us-east-2_1_1 US (Virginia): us-east-1_1_1 US (Pacific Northwest): us-west-2_1_1 US (Virginia): csc-us-east-1_1_1 US (California): csc-us-west-1_1_1 |
| 14 | Mumbai Chennai | 2026-04-23, 16:00 | 2026-04-23, 20:00 | India (South): ap-south-1_1_1 India (South): csc-ap-south-1_1_1 |
| 15 | Tokyo Osaka Singapore | 2026-04-23, 16:00 | 2026-04-23, 20:00 | Asia Pacific (Tokyo): ap-northeast-1_1_1 Asia Pacific (Osaka): ap-northeast-3_1_1 Asia Pacific (Singapore): ap-southeast-1_1_1 Asia Pacific (Osaka): csc-ap-northeast-1_1_1 |
| 16 | Frankfurt London Riyadh | 2026-04-23, 20:00 | 2026-04-24, 00:00 | Europe (Frankfurt): eu-central-1_1_1 UK (London): eu-west-2_1_1 Saudi Arabia (Riyadh): csc-me-central-2_1_2 |
We're Here to Help
If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.
Apr 08, 2026 - 22:51 UTC
Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups - Australia (Sydney) - From 2026-04-14 15:30 UTC to 2026-04-14 18:00 UTC Apr 14, 2026 15:30-18:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 14th, 2026 15:30 UTC to April 14th, 2026 18:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
Australia (Sydney) - ap-southeast-2_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted on Apr 06, 2026 - 23:14 UTC
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 14th, 2026 15:30 UTC to April 14th, 2026 18:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
Australia (Sydney) - ap-southeast-2_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted on Apr 06, 2026 - 23:14 UTC
Cisco Secure Access - [Planned Maintenance] Web Security & Reserved IP - United Kingdom - From 2026-04-14 17:00 UTC to 2026-04-14 21:00 UTC Apr 14, 2026 17:00-21:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
This Network maintenance is part of ongoing infrastructure improvements to support increased production capacity.
Date and Time: April 14th, 17:00 UTC to April 14th, 21:00 UTC
Impact:
There may be brief, minimal connectivity interruptions for end-users during the maintenance window. During this period customers with Reserved IP may egress to the internet with other public ips besides their reserved ip address.
Data Centers
United Kingdom : eu-west-2_1_0
United Kingdom : eu-west-2_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on Apr 09, 2026 - 12:19 UTC
Maintenance Details :
This Network maintenance is part of ongoing infrastructure improvements to support increased production capacity.
Date and Time: April 14th, 17:00 UTC to April 14th, 21:00 UTC
Impact:
There may be brief, minimal connectivity interruptions for end-users during the maintenance window. During this period customers with Reserved IP may egress to the internet with other public ips besides their reserved ip address.
Data Centers
United Kingdom : eu-west-2_1_0
United Kingdom : eu-west-2_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on Apr 09, 2026 - 12:19 UTC
Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups - US, Canada, Brazil & Mexico - From 2026-04-15 03:30 UTC to 2026-04-15 10:00 UTC Apr 15, 2026 03:30-10:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 15th, 2026 03:30 UTC to April 15th, 2026 10:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
US (Virginia) - us-east-1_1_0
US (Virginia) - csc_us-east-1_1_0
US (Midwest) - us-east-2_1_0
Canada (Central) - ca-central-1_1_0
US (Pacific Northwest) - us-west-2_1_0
US (California) - csc_us-west-1_1_0
Brazil - sa-east-1_1_0
LATAM (Mexico) - mx-central-1_1_0
Canada (West) - ca-west-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted on Apr 06, 2026 - 23:32 UTC
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 15th, 2026 03:30 UTC to April 15th, 2026 10:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
US (Virginia) - us-east-1_1_0
US (Virginia) - csc_us-east-1_1_0
US (Midwest) - us-east-2_1_0
Canada (Central) - ca-central-1_1_0
US (Pacific Northwest) - us-west-2_1_0
US (California) - csc_us-west-1_1_0
Brazil - sa-east-1_1_0
LATAM (Mexico) - mx-central-1_1_0
Canada (West) - ca-west-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted on Apr 06, 2026 - 23:32 UTC
Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups - Australia, Asia Pacific(Jakarta/Hong Kong) - From 2026-04-15 14:30 UTC to 2026-04-15 21:00 UTC Apr 15, 2026 14:30-21:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 15th, 2026 14:30 UTC to April 15th, 2026 21:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
Australia (Sydney) - ap-southeast-2_1_0
Asia Pacific (Jakarta) - ap-east-1_1_0
Asia Pacific (Hong Kong) - ap-southeast-3_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted on Apr 07, 2026 - 00:07 UTC
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 15th, 2026 14:30 UTC to April 15th, 2026 21:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
Australia (Sydney) - ap-southeast-2_1_0
Asia Pacific (Jakarta) - ap-east-1_1_0
Asia Pacific (Hong Kong) - ap-southeast-3_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted on Apr 07, 2026 - 00:07 UTC
Cisco Secure Access - [Planned Maintenance] Remote Access VPN, India (West) - From 2026-04-15 16:00 UTC to 2026-04-16 00:00 UTC Apr 15, 2026 16:00 - Apr 16, 2026 00:00 UTC
Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
RAVPN Infrastructure Upgrade
Date and Time: April 15th, 16:00 UTC to April 16th, 00:00 UTC
Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users must manually reconnect to the VPN service. Upon reconnection, the service will automatically route users to the other data center within the same region. The maintenance is scheduled during off-business hours to reduce user disruption.
Data Centers
Mumbai - aps1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Apr 15, 2026 - 16:00 UTC
Maintenance Details :
RAVPN Infrastructure Upgrade
Date and Time: April 15th, 16:00 UTC to April 16th, 00:00 UTC
Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users must manually reconnect to the VPN service. Upon reconnection, the service will automatically route users to the other data center within the same region. The maintenance is scheduled during off-business hours to reduce user disruption.
Data Centers
Mumbai - aps1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Apr 15, 2026 - 16:00 UTC
Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups - India (South/West) - From 2026-04-15 17:30 UTC to 2026-04-16 00:00 UTC Apr 15, 2026 17:30 - Apr 16, 2026 00:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 15th, 2026 17:30 UTC to April 16th, 2026 00:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
India (West) - ap-south-1_1_0
India (South) - ap-south-2_1_0
India (West) - csc_ap-south-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted on Apr 07, 2026 - 00:12 UTC
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 15th, 2026 17:30 UTC to April 16th, 2026 00:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
India (West) - ap-south-1_1_0
India (South) - ap-south-2_1_0
India (West) - csc_ap-south-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted on Apr 07, 2026 - 00:12 UTC
Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups - Asia Pacific(Tokyo) DCv2 - From 2026-04-15 17:30 UTC to 2026-04-15 20:00 UTC Apr 15, 2026 17:30-20:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Apr 08, 2026 - 17:53 UTC
Apr 08, 2026 - 17:53 UTC
Scheduled -
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 15th, 2026 17:30 UTC to April 15th, 2026 20:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
Asia Pacific (Tokyo) - csc_ap-northeast-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Apr 07, 2026 - 00:37 UTC
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 15th, 2026 17:30 UTC to April 15th, 2026 20:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
Asia Pacific (Tokyo) - csc_ap-northeast-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Apr 07, 2026 - 00:37 UTC
Cisco Secure Access - [Planned Maintenance] Remote Access VPN, Europe (Germany) - From 2026-04-15 20:00 UTC to 2026-04-16 04:00 UTC Apr 15, 2026 20:00 - Apr 16, 2026 04:00 UTC
Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
RAVPN Infrastructure Upgrade
Date and Time: April 15th, 20:00 UTC to April 16th, 04:00 UTC
Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users must manually reconnect to the VPN service. Upon reconnection, the service will automatically route users to the other data center within the same region. The maintenance is scheduled during off-business hours to reduce user disruption.
Data Centers
Europe (Germany) - eu-central-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Apr 15, 2026 - 20:00 UTC
Maintenance Details :
RAVPN Infrastructure Upgrade
Date and Time: April 15th, 20:00 UTC to April 16th, 04:00 UTC
Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users must manually reconnect to the VPN service. Upon reconnection, the service will automatically route users to the other data center within the same region. The maintenance is scheduled during off-business hours to reduce user disruption.
Data Centers
Europe (Germany) - eu-central-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Apr 15, 2026 - 20:00 UTC
Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups - UK, Europe, Switzerland, Saudi Arabia, Israel & Africa - From 2026-04-15 21:30 UTC to 2026-04-16 04:00 UTC Apr 15, 2026 21:30 - Apr 16, 2026 04:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 15th, 2026 21:30 UTC to April 16th, 2026 04:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
United Kingdom - eu-west-2_1_0
Europe (France) - eu-west-3_1_0
Europe (Germany) - eu-central-1_1_0
Switzerland (Zurich) - eu-central-2_1_0
Europe (Stockholm) - eu-north-1_1_0
Saudi Arabia - csc_me-central-2_1_0
Israel (Tel Aviv) - il-central-1_1_0
Africa (South Africa) - af-south-1_1_0
Europe (Spain) - eu-south-2_1_0
Europe (Milan) - eu-south-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted on Apr 07, 2026 - 00:53 UTC
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 15th, 2026 21:30 UTC to April 16th, 2026 04:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
United Kingdom - eu-west-2_1_0
Europe (France) - eu-west-3_1_0
Europe (Germany) - eu-central-1_1_0
Switzerland (Zurich) - eu-central-2_1_0
Europe (Stockholm) - eu-north-1_1_0
Saudi Arabia - csc_me-central-2_1_0
Israel (Tel Aviv) - il-central-1_1_0
Africa (South Africa) - af-south-1_1_0
Europe (Spain) - eu-south-2_1_0
Europe (Milan) - eu-south-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted on Apr 07, 2026 - 00:53 UTC
Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups - US, Canada, Brazil & Mexico - From 2026-04-16 03:30 UTC to 2026-04-16 10:00 UTC Apr 16, 2026 03:30-10:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 16th, 2026 03:30 UTC to April 16th, 2026 10:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
US (Virginia) - us-east-1_1_1
US (Midwest) - us-east-2_1_1
US (Virginia) - csc-us-east-1_1_1
Canada (Central) - ca-central-1_1_1
US (Pacific Northwest) - us-west-2_1_1
US (California) - csc_us-west-1_1_1
Brazil - sa-east-1_1_1
LATAM (Mexico) - mx-central-1_1_1
Canada (West) - ca-west-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted on Apr 07, 2026 - 01:12 UTC
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 16th, 2026 03:30 UTC to April 16th, 2026 10:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
US (Virginia) - us-east-1_1_1
US (Midwest) - us-east-2_1_1
US (Virginia) - csc-us-east-1_1_1
Canada (Central) - ca-central-1_1_1
US (Pacific Northwest) - us-west-2_1_1
US (California) - csc_us-west-1_1_1
Brazil - sa-east-1_1_1
LATAM (Mexico) - mx-central-1_1_1
Canada (West) - ca-west-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted on Apr 07, 2026 - 01:12 UTC
Cisco Secure Access - [Planned Maintenance] Remote Access VPN, India (West) - From 2026-04-16 16:00 UTC to 2026-04-17 00:00 UTC Apr 16, 2026 16:00 - Apr 17, 2026 00:00 UTC
Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
RAVPN Infrastructure Upgrade
Date and Time: April 16th, 16:00 UTC to April 17th, 00:00 UTC
Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users must manually reconnect to the VPN service. Upon reconnection, the service will automatically route users to the other data center within the same region. The maintenance is scheduled during off-business hours to reduce user disruption.
Data Centers
Mumbai - aps1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Apr 16, 2026 - 16:00 UTC
Maintenance Details :
RAVPN Infrastructure Upgrade
Date and Time: April 16th, 16:00 UTC to April 17th, 00:00 UTC
Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users must manually reconnect to the VPN service. Upon reconnection, the service will automatically route users to the other data center within the same region. The maintenance is scheduled during off-business hours to reduce user disruption.
Data Centers
Mumbai - aps1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Apr 16, 2026 - 16:00 UTC
Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups - Asia Pacific (Hong Kong/Jakarta), India - From 2026-04-16 17:30 UTC to 2026-04-17 00:00 UTC Apr 16, 2026 17:30 - Apr 17, 2026 00:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 16th, 2026 17:30 UTC to April 17th, 2026 00:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
Asia Pacific (Hong Kong) - ap-east-1_1_1
Asia Pacific (Jakarta) - ap-southeast-3_1_1
India (South) - ap-south-2_1_1
India (South) - csc_ap-south-1_1_1
India (West) - ap-south-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted on Apr 07, 2026 - 01:16 UTC
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 16th, 2026 17:30 UTC to April 17th, 2026 00:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
Asia Pacific (Hong Kong) - ap-east-1_1_1
Asia Pacific (Jakarta) - ap-southeast-3_1_1
India (South) - ap-south-2_1_1
India (South) - csc_ap-south-1_1_1
India (West) - ap-south-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted on Apr 07, 2026 - 01:16 UTC
Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups - Asia Pacific (Osaka) DCv2 - From 2026-04-16 17:30 UTC to 2026-04-16 20:00 UTC Apr 16, 2026 17:30-20:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Apr 08, 2026 - 17:54 UTC
Apr 08, 2026 - 17:54 UTC
Scheduled -
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 16th, 2026 17:30 UTC to April 16th, 2026 20:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
Asia Pacific (Osaka) - csc_ap-northeast-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Apr 07, 2026 - 01:24 UTC
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 16th, 2026 17:30 UTC to April 16th, 2026 20:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
Asia Pacific (Osaka) - csc_ap-northeast-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Apr 07, 2026 - 01:24 UTC
Cisco Secure Access - [Planned Maintenance] Remote Access VPN, Europe (Germany) - From 2026-04-16 20:00 UTC to 2026-04-17 04:00 UTC Apr 16, 2026 20:00 - Apr 17, 2026 04:00 UTC
Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
RAVPN Infrastructure Upgrade
Date and Time: April 16th, 20:00 UTC to April 17th, 04:00 UTC
Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users must manually reconnect to the VPN service. Upon reconnection, the service will automatically route users to the other data center within the same region. The maintenance is scheduled during off-business hours to reduce user disruption.
Data Centers
Europe (Germany) - eu-central-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Apr 16, 2026 - 20:00 UTC
Maintenance Details :
RAVPN Infrastructure Upgrade
Date and Time: April 16th, 20:00 UTC to April 17th, 04:00 UTC
Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users must manually reconnect to the VPN service. Upon reconnection, the service will automatically route users to the other data center within the same region. The maintenance is scheduled during off-business hours to reduce user disruption.
Data Centers
Europe (Germany) - eu-central-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Apr 16, 2026 - 20:00 UTC
Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups - UK, Europe, Switzerland, Saudi Arabia, Israel & Africa - From 2026-04-16 21:30 UTC to 2026-04-17 04:00 UTC Apr 16, 2026 21:30 - Apr 17, 2026 04:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 16th, 2026 21:30 UTC to April 17th, 2026 04:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
United Kingdom - eu-west-2_1_1
Europe (France) - eu-west-3_1_1
Europe (Germany) - eu-central-1_1_1
Switzerland (Zurich) - eu-central-2_1_1
Europe (Stockholm) - eu-north-1_1_1
Saudi Arabia - csc_me-central-2_1_2
Israel (Tel Aviv) - il-central-1_1_1
Africa (South Africa) - af-south-1_1_1
Europe (Spain) - eu-south-2_1_1
Europe (Milan) - eu-south-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted on Apr 07, 2026 - 01:30 UTC
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 16th, 2026 21:30 UTC to April 17th, 2026 04:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
United Kingdom - eu-west-2_1_1
Europe (France) - eu-west-3_1_1
Europe (Germany) - eu-central-1_1_1
Switzerland (Zurich) - eu-central-2_1_1
Europe (Stockholm) - eu-north-1_1_1
Saudi Arabia - csc_me-central-2_1_2
Israel (Tel Aviv) - il-central-1_1_1
Africa (South Africa) - af-south-1_1_1
Europe (Spain) - eu-south-2_1_1
Europe (Milan) - eu-south-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted on Apr 07, 2026 - 01:30 UTC
Cisco Secure Access - [Planned Maintenance] Oregon - From 2026-04-17 02:00 UTC to 2026-04-18 06:00 UTC Apr 17, 2026 02:00 - Apr 18, 2026 06:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Mar 30, 2026 - 14:55 UTC
Mar 30, 2026 - 14:55 UTC
Scheduled -
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are performing standard upgrades to the Oregon infrastructure. During this period, traffic will be redirected to nearby data center to ensure service continuity.
Date and Time: April 17th 02:00 UTC to April 18th 06:00 UTC
Impact:
Most services are expected to transition smoothly.
All active VPN sessions will be briefly disconnected during the maintenance window. Users must manually reconnect to the VPN service. Upon reconnection, the service will automatically route users to the other data center within the same region.
Data Centers
US (Pacific Northwest) : us-west-2_1_1
Components : API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Mar 30, 2026 - 09:12 UTC
Maintenance Details :
We are performing standard upgrades to the Oregon infrastructure. During this period, traffic will be redirected to nearby data center to ensure service continuity.
Date and Time: April 17th 02:00 UTC to April 18th 06:00 UTC
Impact:
Most services are expected to transition smoothly.
All active VPN sessions will be briefly disconnected during the maintenance window. Users must manually reconnect to the VPN service. Upon reconnection, the service will automatically route users to the other data center within the same region.
Data Centers
US (Pacific Northwest) : us-west-2_1_1
Components : API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Mar 30, 2026 - 09:12 UTC
Cisco Secure Access - [Planned Maintenance] Singapore- From 2026-04-17 16:00 UTC to 2026-04-18 07:00 UTC Apr 17, 2026 16:00 - Apr 18, 2026 07:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance..
Maintenance Details :
The service will undergo a scheduled maintenance activity to improve its performance and reliability. The primary objective of this exercise is to update and migrate services to a new Data VPC.
Components
Cisco Secure Client
RAVPN
Network Tunnel Groups
Zero Trust Network Access
FWaaS
Date and Time: April 17th, 16:00 UTC to April 18th, 07:00 UTC)
Impact:
During this maintenance window, sessions on the affected VEDC may be terminated. Services will attempt to automatically reconnect to another VEDC within the same region; however, seamless reconnection depends on client configuration. VPN sessions will reconnect automatically only if auto-reconnect is enabled; otherwise, manual reconnection may be required. For IPsec connectivity, traffic continuity depends on customer-side failover configuration. Brief session interruptions may occur.
Data Centers
Singapore— ap-southeast-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Apr 06, 2026 - 11:49 UTC
Maintenance Details :
The service will undergo a scheduled maintenance activity to improve its performance and reliability. The primary objective of this exercise is to update and migrate services to a new Data VPC.
Components
Cisco Secure Client
RAVPN
Network Tunnel Groups
Zero Trust Network Access
FWaaS
Date and Time: April 17th, 16:00 UTC to April 18th, 07:00 UTC)
Impact:
During this maintenance window, sessions on the affected VEDC may be terminated. Services will attempt to automatically reconnect to another VEDC within the same region; however, seamless reconnection depends on client configuration. VPN sessions will reconnect automatically only if auto-reconnect is enabled; otherwise, manual reconnection may be required. For IPsec connectivity, traffic continuity depends on customer-side failover configuration. Brief session interruptions may occur.
Data Centers
Singapore— ap-southeast-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Apr 06, 2026 - 11:49 UTC
Cisco Secure Access - [Planned Maintenance] Singapore- From 2026-04-18 16:00 UTC to 2026-04-19 07:00 UTC Apr 18, 2026 16:00 - Apr 19, 2026 07:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Mar 11, 2026 - 16:08 UTC
Mar 11, 2026 - 16:08 UTC
Scheduled -
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
The service will undergo a scheduled maintenance activity to improve its performance and reliability. The primary objective of this exercise is to update and migrate services to a new Data VPC.
Components
Cisco Secure Client
RAVPN
Network Tunnel Groups
Zero Trust Network Access
FWaaS
Date and Time: April 18th, 16:00 UTC to April 19th, 07:00 UTC
Impact:
During this maintenance window, sessions on the affected VEDC may be terminated. Services will attempt to automatically reconnect to another VEDC within the same region; however, seamless reconnection depends on client configuration. VPN sessions will reconnect automatically only if auto-reconnect is enabled; otherwise, manual reconnection may be required. For IPsec connectivity, traffic continuity depends on customer-side failover configuration. Brief session interruptions may occur.
Data Centers
Singapore— ap-southeast-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Apr 06, 2026 - 16:00 UTC
Maintenance Details :
The service will undergo a scheduled maintenance activity to improve its performance and reliability. The primary objective of this exercise is to update and migrate services to a new Data VPC.
Components
Cisco Secure Client
RAVPN
Network Tunnel Groups
Zero Trust Network Access
FWaaS
Date and Time: April 18th, 16:00 UTC to April 19th, 07:00 UTC
Impact:
During this maintenance window, sessions on the affected VEDC may be terminated. Services will attempt to automatically reconnect to another VEDC within the same region; however, seamless reconnection depends on client configuration. VPN sessions will reconnect automatically only if auto-reconnect is enabled; otherwise, manual reconnection may be required. For IPsec connectivity, traffic continuity depends on customer-side failover configuration. Brief session interruptions may occur.
Data Centers
Singapore— ap-southeast-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Apr 06, 2026 - 16:00 UTC
Cisco Secure Access - [Planned Maintenance] Tel Aviv - From 2026-04-20 20:00 UTC to 2026-04-22 00:00 UTC Apr 20, 2026 20:00 - Apr 22, 2026 00:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Mar 30, 2026 - 14:58 UTC
Mar 30, 2026 - 14:58 UTC
Scheduled -
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are performing standard upgrades to the Tel Aviv infrastructure. During this period, traffic will be redirected to nearby data center to ensure service continuity.
Date and Time: April 20th 20:00 UTC to April 22nd 00:00 UTC
Impact:
Most services are expected to transition smoothly.
All active VPN sessions will be briefly disconnected during the maintenance window. Users must manually reconnect to the VPN service. Upon reconnection, the service will automatically route users to the other data center within the same region.
Data Centers
Israel (Tel Aviv) : il-central-1_1_0
Components : API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Mar 30, 2026 - 09:18 UTC
Maintenance Details :
We are performing standard upgrades to the Tel Aviv infrastructure. During this period, traffic will be redirected to nearby data center to ensure service continuity.
Date and Time: April 20th 20:00 UTC to April 22nd 00:00 UTC
Impact:
Most services are expected to transition smoothly.
All active VPN sessions will be briefly disconnected during the maintenance window. Users must manually reconnect to the VPN service. Upon reconnection, the service will automatically route users to the other data center within the same region.
Data Centers
Israel (Tel Aviv) : il-central-1_1_0
Components : API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Mar 30, 2026 - 09:18 UTC
Cisco Secure Access - [Planned Maintenance] Remote Access VPN, US (Virginia) - From 2026-04-22 02:00 UTC to 2026-04-22 10:00 UTC Apr 22, 2026 02:00-10:00 UTC
Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
RAVPN Infrastructure Upgrade
Date and Time: April 22nd, 02:00 UTC to April 22nd, 10:00 UTC
Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users must manually reconnect to the VPN service. Upon reconnection, the service will automatically route users to the other data center within the same region. The maintenance is scheduled during off-business hours to reduce user disruption.
Data Centers
North Virginia - use1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Apr 21, 2026 - 02:00 UTC
Maintenance Details :
RAVPN Infrastructure Upgrade
Date and Time: April 22nd, 02:00 UTC to April 22nd, 10:00 UTC
Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users must manually reconnect to the VPN service. Upon reconnection, the service will automatically route users to the other data center within the same region. The maintenance is scheduled during off-business hours to reduce user disruption.
Data Centers
North Virginia - use1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Apr 21, 2026 - 02:00 UTC
Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups - Asia Pacific(Tokyo/Singapore/Osaka) - From 2026-04-22 17:30 UTC to 2026-04-22 20:00 UTC Apr 22, 2026 17:30-20:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 22nd, 2026 17:30 UTC to April 22nd, 2026 20:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
Asia Pacific (Tokyo) - ap-northeast-1_1_0
Asia Pacific (Singapore) - ap-southeast-1_1_0
Asia Pacific (Osaka) - ap-northeast-3_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted on Apr 08, 2026 - 18:00 UTC
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 22nd, 2026 17:30 UTC to April 22nd, 2026 20:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
Asia Pacific (Tokyo) - ap-northeast-1_1_0
Asia Pacific (Singapore) - ap-southeast-1_1_0
Asia Pacific (Osaka) - ap-northeast-3_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted on Apr 08, 2026 - 18:00 UTC
Cisco Secure Access - [Planned Maintenance] Remote Access VPN, United Kingdom (London) - From 2026-04-22 20:00 UTC to 2026-04-23 04:00 UTC Apr 22, 2026 20:00 - Apr 23, 2026 04:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
RAVPN Infrastructure Upgrade
Date and Time: April 22nd, 20:00 UTC to April 23rd, 04:00 UTC
Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users will need to manually reconnect to the VPN service. Upon reconnection, traffic will automatically be routed to another data center within the same region. The maintenance is scheduled during off-business hours to minimize user disruption.
Data Centers
United Kingdom (London) - eu-west-2_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Apr 01, 2026 - 09:14 UTC
Maintenance Details :
RAVPN Infrastructure Upgrade
Date and Time: April 22nd, 20:00 UTC to April 23rd, 04:00 UTC
Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users will need to manually reconnect to the VPN service. Upon reconnection, traffic will automatically be routed to another data center within the same region. The maintenance is scheduled during off-business hours to minimize user disruption.
Data Centers
United Kingdom (London) - eu-west-2_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Apr 01, 2026 - 09:14 UTC
Cisco Secure Access - [Planned Maintenance] Remote Access VPN, US (Virginia) - From 2026-04-23 02:00 UTC to 2026-04-23 10:00 UTC Apr 23, 2026 02:00-10:00 UTC
Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
RAVPN Infrastructure Upgrade
Date and Time: April 23rd, 02:00 UTC to April 23rd, 10:00 UTC
Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users must manually reconnect to the VPN service. Upon reconnection, the service will automatically route users to the other data center within the same region. The maintenance is scheduled during off-business hours to reduce user disruption.
Data Centers
North Virginia – use1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Apr 22, 2026 - 02:00 UTC
Maintenance Details :
RAVPN Infrastructure Upgrade
Date and Time: April 23rd, 02:00 UTC to April 23rd, 10:00 UTC
Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users must manually reconnect to the VPN service. Upon reconnection, the service will automatically route users to the other data center within the same region. The maintenance is scheduled during off-business hours to reduce user disruption.
Data Centers
North Virginia – use1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Apr 22, 2026 - 02:00 UTC
Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups - Asia Pacific (Osaka/Singapore/Tokyo) - From 2026-04-23 17:30 UTC to 2026-04-23 20:00 UTC Apr 23, 2026 17:30-20:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 23rd, 2026 17:30 UTC to April 23rd, 2026 20:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
Asia Pacific (Osaka) - ap-northeast-3_1_1
Asia Pacific (Singapore) - ap-southeast-1_1_1
Asia Pacific (Tokyo) - ap-northeast-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted on Apr 08, 2026 - 18:03 UTC
Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.
Date and Time: April 23rd, 2026 17:30 UTC to April 23rd, 2026 20:00 UTC
Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers:
Asia Pacific (Osaka) - ap-northeast-3_1_1
Asia Pacific (Singapore) - ap-southeast-1_1_1
Asia Pacific (Tokyo) - ap-northeast-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted on Apr 08, 2026 - 18:03 UTC
Cisco Secure Access - [Planned Maintenance] Remote Access VPN, United Kingdom (London) - From 2026-04-23 20:00 UTC to 2026-04-24 04:00 UTC Apr 23, 2026 20:00 - Apr 24, 2026 04:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
RAVPN Infrastructure Upgrade
Date and Time: April 23rd, 20:00 UTC to April 24th, 04:00 UTC
Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users will need to manually reconnect to the VPN service. Upon reconnection, traffic will automatically be routed to another data center within the same region. The maintenance is scheduled during off-business hours to minimize user disruption.
Data Centers
United Kingdom (London) - eu-west-2_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Apr 01, 2026 - 09:17 UTC
Maintenance Details :
RAVPN Infrastructure Upgrade
Date and Time: April 23rd, 20:00 UTC to April 24th, 04:00 UTC
Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users will need to manually reconnect to the VPN service. Upon reconnection, traffic will automatically be routed to another data center within the same region. The maintenance is scheduled during off-business hours to minimize user disruption.
Data Centers
United Kingdom (London) - eu-west-2_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Apr 01, 2026 - 09:17 UTC
Cisco Secure Access - [Planned Maintenance] Tokyo - From 2026-04-24 16:00 UTC to 2026-04-25 20:00 UTC Apr 24, 2026 16:00 - Apr 25, 2026 20:00 UTC
Update -
The maintenance window has been revised.
New Schedule: April 24, 2026, 16:00 UTC to April 25, 2026, 20:00 UTC
We apologize for any inconvenience and appreciate your understanding.
Mar 23, 2026 - 18:29 UTC
New Schedule: April 24, 2026, 16:00 UTC to April 25, 2026, 20:00 UTC
We apologize for any inconvenience and appreciate your understanding.
Mar 23, 2026 - 18:29 UTC
Scheduled -
Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details:
We are performing scheduled upgrades to our Tokyo infrastructure. To ensure continuous service, all traffic is being automatically redirected to a secondary environment. No service interruption is expected.
Components:
API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access.
Date and Time: April 24th, 16:00 UTC to April 25th, 20:00 UTC
Impact:
During this maintenance window, traffic will transition to the secondary data center (ap-northeast-1_1_1). Active sessions will briefly disconnect during failover and will automatically reconnect. If a session does not automatically reconnect, users must manually reconnect their VPN session. No other action is required from customers.
Data Centers
Asia Pacific(Tokyo) – ap-northeast-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Mar 17, 2026 - 18:05 UTC
Maintenance Details:
We are performing scheduled upgrades to our Tokyo infrastructure. To ensure continuous service, all traffic is being automatically redirected to a secondary environment. No service interruption is expected.
Components:
API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access.
Date and Time: April 24th, 16:00 UTC to April 25th, 20:00 UTC
Impact:
During this maintenance window, traffic will transition to the secondary data center (ap-northeast-1_1_1). Active sessions will briefly disconnect during failover and will automatically reconnect. If a session does not automatically reconnect, users must manually reconnect their VPN session. No other action is required from customers.
Data Centers
Asia Pacific(Tokyo) – ap-northeast-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Mar 17, 2026 - 18:05 UTC
Cisco Secure Access - [Planned Maintenance] Remote Access VPN, Asia Pacific (Tokyo) - From 2026-04-29 16:00 UTC to 2026-04-29 20:00 UTC Apr 29, 2026 16:00-20:00 UTC
Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
RAVPN Infrastructure Upgrade
Date and Time: April 29th, 16:00 UTC to April 29th, 20:00 UTC
Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users must manually reconnect to the VPN service. Upon reconnection, the service will automatically route users to the other data center within the same region. The maintenance is scheduled during off-business hours to reduce user disruption.
Data Centers
Asia Pacific (Tokyo) - ap-northeast-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Apr 29, 2026 - 16:00 UTC
Maintenance Details :
RAVPN Infrastructure Upgrade
Date and Time: April 29th, 16:00 UTC to April 29th, 20:00 UTC
Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users must manually reconnect to the VPN service. Upon reconnection, the service will automatically route users to the other data center within the same region. The maintenance is scheduled during off-business hours to reduce user disruption.
Data Centers
Asia Pacific (Tokyo) - ap-northeast-1_1_0
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Apr 29, 2026 - 16:00 UTC
Cisco Secure Access - [Planned Maintenance] Remote Access VPN, Asia Pacific (Tokyo) - From 2026-04-30 16:00 UTC to 2026-04-30 20:00 UTC Apr 30, 2026 16:00-20:00 UTC
Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
RAVPN Infrastructure Upgrade
Date and Time: April 30th, 16:00 UTC to April 30th, 20:00 UTC
Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users must manually reconnect to the VPN service. Upon reconnection, the service will automatically route users to the other data center within the same region. The maintenance is scheduled during off-business hours to reduce user disruption.
Data Centers
Asia Pacific (Tokyo) - ap-northeast-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Apr 30, 2026 - 16:00 UTC
Maintenance Details :
RAVPN Infrastructure Upgrade
Date and Time: April 30th, 16:00 UTC to April 30th, 20:00 UTC
Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users must manually reconnect to the VPN service. Upon reconnection, the service will automatically route users to the other data center within the same region. The maintenance is scheduled during off-business hours to reduce user disruption.
Data Centers
Asia Pacific (Tokyo) - ap-northeast-1_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted on Apr 30, 2026 - 16:00 UTC
Cisco Secure Access - [Planned Maintenance] Osaka - From 2026-05-22 16:00 UTC to 2026-05-23 20:00 UTC May 22, 2026 16:00 - May 23, 2026 20:00 UTC
Update -
Please note that the maintenance window for Asia Pacific (Osaka) has been rescheduled.
Previous Schedule: April 7, 16:00 UTC to April 8, 13:00 UTC
Updated Schedule: May 22, 2026, 16:00 UTC to May 23, 2026, 20:00 UTC
All other details remain unchanged. Thank you for your understanding.
Mar 31, 2026 - 17:22 UTC
Previous Schedule: April 7, 16:00 UTC to April 8, 13:00 UTC
Updated Schedule: May 22, 2026, 16:00 UTC to May 23, 2026, 20:00 UTC
All other details remain unchanged. Thank you for your understanding.
Mar 31, 2026 - 17:22 UTC
Scheduled -
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are performing standard upgrades to the Osaka infrastructure. During this period, traffic will be redirected to nearby data center to ensure service continuity.
Date and Time: May 22, 2026, 16:00 UTC to May 23, 2026, 20:00 UTC
Impact:
Most services are expected to transition smoothly.
All active VPN sessions will be briefly disconnected during the maintenance window. Users must manually reconnect to the VPN service. Upon reconnection, the service will automatically route users to the other data center within the same region.
Data Centers
Asia Pacific (Osaka) - ap-northeast-3_1_0
Components : API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Mar 11, 2026 - 11:27 UTC
Maintenance Details :
We are performing standard upgrades to the Osaka infrastructure. During this period, traffic will be redirected to nearby data center to ensure service continuity.
Date and Time: May 22, 2026, 16:00 UTC to May 23, 2026, 20:00 UTC
Impact:
Most services are expected to transition smoothly.
All active VPN sessions will be briefly disconnected during the maintenance window. Users must manually reconnect to the VPN service. Upon reconnection, the service will automatically route users to the other data center within the same region.
Data Centers
Asia Pacific (Osaka) - ap-northeast-3_1_0
Components : API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Mar 11, 2026 - 11:27 UTC
Cisco Secure Access - [Planned Maintenance] Asia Pacific (Osaka)- From 2026-05-29 16:00 UTC to 2026-05-30 20:00 UTC May 29, 2026 16:00 - May 30, 2026 20:00 UTC
Update -
Please note that the maintenance window has been rescheduled.
Previous Schedule: April 14th, 16:00 UTC to April 15th, 16:00 UTC
Updated Schedule:May 29th, 16:00 UTC to May 30th, 20:00 UTC
All other details remain unchanged. Thank you for your understanding.
Mar 31, 2026 - 17:38 UTC
Previous Schedule: April 14th, 16:00 UTC to April 15th, 16:00 UTC
Updated Schedule:May 29th, 16:00 UTC to May 30th, 20:00 UTC
All other details remain unchanged. Thank you for your understanding.
Mar 31, 2026 - 17:38 UTC
Scheduled -
Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details:
We are performing scheduled upgrades to our Asia Pacific (Osaka) infrastructure. To ensure continuous service, all traffic is being automatically redirected to a secondary environment. No service interruption is expected.
Components:
API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access.
Date and Time: May 29th, 16:00 UTC to May 30th, 20:00 UTC
Impact:
During this maintenance window, traffic will transition to the secondary data center. Active sessions will briefly disconnect during failover and will automatically reconnect. If a session does not automatically reconnect, users must manually reconnect their VPN session. No other action is required from customers.
Data Centers
Asia Pacific (Osaka) – ap-northeast-3_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Mar 12, 2026 - 17:44 UTC
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details:
We are performing scheduled upgrades to our Asia Pacific (Osaka) infrastructure. To ensure continuous service, all traffic is being automatically redirected to a secondary environment. No service interruption is expected.
Components:
API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access.
Date and Time: May 29th, 16:00 UTC to May 30th, 20:00 UTC
Impact:
During this maintenance window, traffic will transition to the secondary data center. Active sessions will briefly disconnect during failover and will automatically reconnect. If a session does not automatically reconnect, users must manually reconnect their VPN session. No other action is required from customers.
Data Centers
Asia Pacific (Osaka) – ap-northeast-3_1_1
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Mar 12, 2026 - 17:44 UTC