Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups, Europe, Middle East, Africa - From 2026-09-16 20:00 UTC to 2026-09-17 04:00 UTC

Scheduled for Sep 16, 20:00 UTC  -  Sep 17, 04:00 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Cisco will perform scheduled maintenance on Network Tunnel Groups services across selected Europe, Middle East, and Africa data centers. This work is part of planned maintenance for the tunnel infrastructure that supports customer network connectivity.

Date and Time
September 16th, 20:00 UTC to September 17th, 04:00 UTC

Impact
During the maintenance window, tunnels connected to the data center being updated will be disconnected. Cisco will update one data center per region at a time, while another data center in the same region remains in service.

Customers with redundant tunnels already established and routing properly configured are expected to continue passing traffic through the available data center. Customers with only a single tunnel can experience service interruption while maintenance is performed on that data center. Existing application sessions can reset and reconnect over the available path, and new application sessions are not expected to be impacted. No customer action is expected during the maintenance window if redundancy is already in place.

Data Centers
United Kingdom: eu-west-2_1_0 (customer traffic is expected to route through United Kingdom: eu-west-2_1_1)
Europe (France): eu-west-3_1_0 (customer traffic is expected to route through Europe (France): eu-west-3_1_1)
Europe (Germany): eu-central-1_1_0 (customer traffic is expected to route through Europe (Germany): eu-central-1_1_1)
Switzerland (Zurich): eu-central-2_1_0 (customer traffic is expected to route through Switzerland (Zurich): eu-central-2_1_1)
Europe (Stockholm): eu-north-1_1_0 (customer traffic is expected to route through Europe (Stockholm): eu-north-1_1_1)
Middle East (Saudi Arabia): csc_me-central-2_1_0 (customer traffic is expected to route through Middle East (Saudi Arabia): csc_me-central-2_1_2)
Israel: il-central-1_1_0 (customer traffic is expected to route through Israel: il-central-1_1_1)
Africa (South Africa): af-south-1_1_0 (customer traffic is expected to route through Africa (South Africa): af-south-1_1_1)
Europe (Spain): eu-south-2_1_0 (customer traffic is expected to route through Europe (Spain): eu-south-2_1_1)
Europe (Milan): eu-south-1_1_0 (customer traffic is expected to route through Europe (Milan): eu-south-1_1_1)

Components
Network Tunnel Groups

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Posted Sep 02, 2026 - 17:09 UTC
This scheduled maintenance affects: United Kingdom (Network Tunnel Groups), Israel (Tel Aviv) (Network Tunnel Groups), Switzerland (Zurich) (Network Tunnel Groups), Europe (Stockholm) (Network Tunnel Groups), Africa (South Africa) (Network Tunnel Groups), Saudi Arabia (Network Tunnel Groups (LA)), Europe (Germany) (Network Tunnel Groups), Europe (France) (Network Tunnel Groups), Europe (Milan) (Network Tunnel Groups), and Europe (Spain) (Network Tunnel Groups).