Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details Cisco will perform scheduled maintenance on Network Tunnel Groups services across selected Asia Pacific and India data centers. This work is part of planned maintenance for the tunnel infrastructure that supports customer network connectivity.
Date and Time September 17th, 16:00 UTC to September 18th, 00:00 UTC
Impact During the maintenance window, tunnels connected to the data center being updated will be disconnected. Cisco will update one data center per region at a time, while another data center in the same region remains in service.
Customers with redundant tunnels already established and routing properly configured are expected to continue passing traffic through the available data center. Customers with only a single tunnel can experience service interruption while maintenance is performed on that data center. Existing application sessions can reset and reconnect over the available path, and new application sessions are not expected to be impacted. No customer action is expected during the maintenance window if redundancy is already in place.
Data Centers Asia Pacific (Jakarta): ap-southeast-3_1_1 (customer traffic is expected to route through Asia Pacific (Jakarta): ap-southeast-3_1_0) India (West): ap-south-1_1_1 (customer traffic is expected to route through India (West): ap-south-1_1_0) India (South): ap-south-2_1_1 (customer traffic is expected to route through India (South): ap-south-2_1_0) India (West): csc_ap-south-1_1_1 (customer traffic is expected to route through India (West): csc_ap-south-1_1_0) Asia Pacific (Hong Kong): ap-east-1_1_1 (customer traffic is expected to route through Asia Pacific (Hong Kong): ap-east-1_1_0)
Components Network Tunnel Groups
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Posted Sep 02, 2026 - 17:14 UTC
This scheduled maintenance affects: Asia Pacific (Hong Kong) (Network Tunnel Groups), Asia Pacific (Jakarta) (Network Tunnel Groups), India (West) (Network Tunnel Groups), and India (South) (Network Tunnel Groups).