Cisco Secure Access Service Status Status

All Systems Operational

About This Site

Cisco Secure Access has a global infrastructure with built in redundancy and failover routing designed to minimize any planned or unplanned outages.

Secure Access provides complete transparency so you can always see the current status of all the Secure Access cloud services.

* The China (Beijing) data center is operated by Digital China Cloud (DCC), a Cisco partner providing Secure Access services in mainland China for multinational customers. For more information about this datacenter click here.

Asia Pacific (Hong Kong) Operational

API Operational

Cisco Secure Client Operational

Data Loss Prevention Operational

DNS Operational

Experience Insights Operational

Network Tunnel Groups Operational

Policy Enforcement Operational

Remote Access VPN Operational

Remote Browser Isolation Operational

Reporting and Logging Operational

Reserved IP Operational

Resource Connector Operational

Web Security Operational

Zero Trust Access Operational

Asia Pacific (Jakarta) Operational

API Operational

Cisco Secure Client Operational

Data Loss Prevention Operational

DNS Operational

Experience Insights Operational

Network Tunnel Groups Operational

Policy Enforcement Operational

Remote Access VPN Operational

Remote Browser Isolation Operational

Reporting and Logging Operational

Reserved IP Operational

Resource Connector Operational

Web Security Operational

Zero Trust Access Operational

Asia Pacific (Osaka) Operational

API Operational

Cisco Secure Client Operational

Data Loss Prevention Operational

DNS Operational

Experience Insights Operational

Network Tunnel Groups Operational

Policy Enforcement Operational

Remote Access VPN Operational

Remote Browser Isolation Operational

Reporting and Logging Operational

Reserved IP Operational

Resource Connector Operational

Web Security Operational

Zero Trust Access Operational

Asia Pacific (Singapore) Operational

API Operational

Cisco Secure Client Operational

Data Loss Prevention Operational

DNS Operational

Experience Insights Operational

Network Tunnel Groups Operational

Policy Enforcement Operational

Remote Access VPN Operational

Remote Browser Isolation Operational

Reporting and Logging Operational

Reserved IP Operational

Resource Connector Operational

Web Security Operational

Zero Trust Access Operational

Asia Pacific (Tokyo) Operational

API Operational

Cisco Secure Client Operational

Data Loss Prevention Operational

DNS Operational

Experience Insights Operational

Network Tunnel Groups Operational

Policy Enforcement Operational

Remote Access VPN Operational

Remote Browser Isolation Operational

Reporting and Logging Operational

Reserved IP Operational

Resource Connector Operational

Web Security Operational

Zero Trust Access Operational

Africa (South Africa) Operational

API Operational

Cisco Secure Client Operational

Data Loss Prevention Operational

DNS Operational

Experience Insights Operational

Network Tunnel Groups Operational

Policy Enforcement Operational

Remote Access VPN Operational

Remote Browser Isolation Operational

Reporting and Logging Operational

Reserved IP Operational

Resource Connector Operational

Web Security Operational

Zero Trust Access Operational

Australia (Sydney) Operational

API Operational

Cisco Secure Client Operational

Data Loss Prevention Operational

DNS Operational

Experience Insights Operational

Network Tunnel Groups Operational

Policy Enforcement Operational

Remote Access VPN Operational

Remote Browser Isolation Operational

Reporting and Logging Operational

Reserved IP Operational

Resource Connector Operational

Web Security Operational

Zero Trust Access Operational

Brazil Operational

API Operational

Cisco Secure Client Operational

Data Loss Prevention Operational

DNS Operational

Experience Insights Operational

Network Tunnel Groups Operational

Policy Enforcement Operational

Remote Access VPN Operational

Remote Browser Isolation Operational

Reporting and Logging Operational

Reserved IP Operational

Resource Connector Operational

Web Security Operational

Zero Trust Access Operational

Canada (Central) Operational

API Operational

Cisco Secure Client Operational

Data Loss Prevention Operational

DNS Operational

Experience Insights Operational

Network Tunnel Groups Operational

Policy Enforcement Operational

Remote Access VPN Operational

Remote Browser Isolation Operational

Reporting and Logging Operational

Reserved IP Operational

Resource Connector Operational

Web Security Operational

Zero Trust Access Operational

Canada (West) Operational

API Operational

Cisco Secure Client Operational

Data Loss Prevention Operational

DNS Operational

Experience Insights Operational

Network Tunnel Groups Operational

Policy Enforcement Operational

Remote Access VPN Operational

Remote Browser Isolation Operational

Reporting and Logging Operational

Reserved IP Operational

Resource Connector Operational

Web Security Operational

Zero Trust Access Operational

China (Beijing)* Operational

API Operational

Cisco Secure Client Operational

Data Loss Prevention Operational

Network Tunnel Groups Operational

Policy Enforcement Operational

Remote Access VPN Operational

Reporting and Logging Operational

Web Security Operational

Dashboard Operational

Identity Operational

Europe (Germany) Operational

API Operational

Cisco Secure Client Operational

Data Loss Prevention Operational

DNS Operational

Experience Insights Operational

Network Tunnel Groups Operational

Policy Enforcement Operational

Remote Access VPN Operational

Remote Browser Isolation Operational

Reporting and Logging Operational

Reserved IP Operational

Resource Connector Operational

Web Security Operational

Zero Trust Access Operational

Europe (Milan) Operational

API Operational

Cisco Secure Client Operational

Data Loss Prevention Operational

DNS Operational

Experience Insights Operational

Network Tunnel Groups Operational

Policy Enforcement Operational

Remote Access VPN Operational

Remote Browser Isolation Operational

Reporting and Logging Operational

Reserved IP Operational

Resource Connector Operational

Web Security Operational

Zero Trust Access Operational

Europe (Spain) Operational

API Operational

Cisco Secure Client Operational

Data Loss Prevention Operational

DNS Operational

Experience Insights Operational

Network Tunnel Groups Operational

Policy Enforcement Operational

Remote Access VPN Operational

Remote Browser Isolation Operational

Reporting and Logging Operational

Reserved IP Operational

Resource Connector Operational

Web Security Operational

Zero Trust Access Operational

Europe (Stockholm) Operational

API Operational

Cisco Secure Client Operational

Data Loss Prevention Operational

DNS Operational

Experience Insights Operational

Network Tunnel Groups Operational

Policy Enforcement Operational

Remote Access VPN Operational

Remote Browser Isolation Operational

Reporting and Logging Operational

Reserved IP Operational

Resource Connector Operational

Web Security Operational

Zero Trust Access Operational

India (South) Operational

API Operational

Cisco Secure Client Operational

Data Loss Prevention Operational

DNS Operational

Experience Insights Operational

Network Tunnel Groups Operational

Policy Enforcement Operational

Remote Access VPN Operational

Remote Browser Isolation Operational

Reporting and Logging Operational

Reserved IP Operational

Resource Connector Operational

Web Security Operational

Zero Trust Access Operational

India (West) Operational

API Operational

Cisco Secure Client Operational

Data Loss Prevention Operational

DNS Operational

Experience Insights Operational

Network Tunnel Groups Operational

Policy Enforcement Operational

Remote Access VPN Operational

Remote Browser Isolation Operational

Reporting and Logging Operational

Reserved IP Operational

Resource Connector Operational

Web Security Operational

Zero Trust Access Operational

Israel (Tel Aviv) Operational

API Operational

Cisco Secure Client Operational

Data Loss Prevention Operational

DNS Operational

Experience Insights Operational

Network Tunnel Groups Operational

Policy Enforcement Operational

Remote Access VPN Operational

Remote Browser Isolation Operational

Reporting and Logging Operational

Reserved IP Operational

Resource Connector Operational

Web Security Operational

Zero Trust Access Operational

LATAM (Mexico) Operational

API Operational

Cisco Secure Client Operational

Data Loss Prevention Operational

DNS Operational

Experience Insights Operational

Network Tunnel Groups Operational

Policy Enforcement Operational

Remote Access VPN Operational

Remote Browser Isolation Operational

Reporting and Logging Operational

Reserved IP Operational

Resource Connector Operational

Web Security Operational

Zero Trust Access Operational

Middle East (UAE) Operational

API Operational

Cisco Secure Client Operational

Data Loss Prevention Operational

DNS Operational

Experience Insights Operational

Network Tunnel Groups Operational

Policy Enforcement Operational

Remote Access VPN Operational

Remote Browser Isolation Operational

Reporting and Logging Operational

Reserved IP Operational

Resource Connector Operational

Web Security Operational

Zero Trust Access Operational

Saudi Arabia Operational

API Operational

Cisco Secure Client Operational

Data Loss Prevention (LA) Operational

DNS Operational

Experience Insights (LA) Operational

Network Tunnel Groups (LA) Operational

Policy Enforcement Operational

Remote Access VPN (LA) Operational

Remote Browser Isolation (LA) Operational

Reporting and Logging Operational

Reserved IP (LA) Operational

Resource Connector (LA) Operational

Web Security (LA) Operational

Zero Trust Access (LA) Operational

Switzerland (Zurich) Operational

API Operational

Cisco Secure Client Operational

Data Loss Prevention Operational

DNS Operational

Experience Insights Operational

Network Tunnel Groups Operational

Policy Enforcement Operational

Remote Access VPN Operational

Remote Browser Isolation Operational

Reporting and Logging Operational

Reserved IP Operational

Resource Connector Operational

Web Security Operational

Zero Trust Access Operational

United Kingdom Operational

API Operational

Cisco Secure Client Operational

Data Loss Prevention Operational

DNS Operational

Experience Insights Operational

Network Tunnel Groups Operational

Policy Enforcement Operational

Remote Access VPN Operational

Remote Browser Isolation Operational

Reporting and Logging Operational

Reserved IP Operational

Resource Connector Operational

Web Security Operational

Zero Trust Access Operational

US (California) Operational

API Operational

Cisco Secure Client Operational

Data Loss Prevention Operational

DNS Operational

Experience Insights Operational

Network Tunnel Groups Operational

Policy Enforcement Operational

Remote Access VPN Operational

Remote Browser Isolation Operational

Reporting and Logging Operational

Reserved IP Operational

Resource Connector Operational

Web Security Operational

Zero Trust Access Operational

US (Midwest) Operational

API Operational

Cisco Secure Client Operational

Data Loss Prevention Operational

DNS Operational

Experience Insights Operational

Network Tunnel Groups Operational

Policy Enforcement Operational

Remote Access VPN Operational

Remote Browser Isolation Operational

Reporting and Logging Operational

Reserved IP Operational

Resource Connector Operational

Web Security Operational

Zero Trust Access Operational

US (Pacific Northwest) Operational

API Operational

Cisco Secure Client Operational

Data Loss Prevention Operational

DNS Operational

Experience Insights Operational

Network Tunnel Groups Operational

Policy Enforcement Operational

Remote Access VPN Operational

Remote Browser Isolation Operational

Reporting and Logging Operational

Reserved IP Operational

Resource Connector Operational

Web Security Operational

Zero Trust Access Operational

US (Virginia) Operational

API Operational

Cisco Secure Client Operational

Data Loss Prevention Operational

DNS Operational

Experience Insights Operational

Network Tunnel Groups Operational

Policy Enforcement Operational

Remote Access VPN Operational

Remote Browser Isolation Operational

Reporting and Logging Operational

Reserved IP Operational

Resource Connector Operational

Web Security Operational

Zero Trust Access Operational

Global Operational

Cloud Malware Protection Operational

Dashboard Operational

Documentation Operational

Identity Operational

Network Tunnel Groups Operational

Policy Enforcement Operational

Support Ticketing System Operational

Virtual Appliance Operational

Warn/Block Pages Operational

Zero Trust Access Operational

API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[Planned Maintenance] Hong Kong vEDC0 ap-east-1_1_0 Out of Rotation. Jan `16`, `2026` `17:00` - Jan `17`, `2026` `05:00` UTC

Please be advised that our services in Hong Kong vEDC0 ap-east-1_1_0 will be taken out of rotation for a scheduled maintenance.

Maintenance Details
Date and Time: January 16th, 2026 at 17:00 UTC, to January 17th, 2026 at 05:00 UTC

Impact: During this period, all services that normally connect to the Hong Kong vEDC0 ap-east-1_1_0 will be automatically redirected to the redundant Hong Kong vEDC1 ap-east-1_1_1.

We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.

Important Update:
Please be advised that the scheduled maintenance has been postponed to a later date.
We will provide an update and make a new announcement once the new date is confirmed.

Thank you for your understanding. We remain committed to minimizing any potential impact.
Posted on Jan 08, 2026 - 09:47 UTC

Cisco Secure Access - [Emergency Maintenance] RA-VPN / Web Security / ZTA upgrades, Tokyo / Osaka / Singapore - From 2026-01-16 17:30 UTC to 2026-01-16 22:00 UTC. Jan `16`, `2026` `17:30`-`22:00` UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing Emergency Maintenance as outlined below.

Maintenance Details
Date and Time: From 2026-01-16 17:30 UTC to 2026-01-16 22:00 UTC.

Impact
We are performing an upgrade on our Cisco Secure Access RA-VPN infrastructure.
Existing VPN sessions may be disconnected during the maintenance window.

We are also performing an upgrade on our Cisco Secure Access Web Security and ZTA infrastructure.
No impacts are expected, as services should fail-over to an alternate VEDC.

Datacenters:
ap-northeast-1-1-0 / csc-ap-northeast-1-1-0 - Tokyo
ap-northeast-3-1-0 - Osaka
ap-southeast-1-1-0 - Singapore

We’re Here to Help
If you have any questions or require assistance, please contact our support team.

Thank you for your understanding and continued trust as we work to enhance your Cisco Secure Access experience.
Posted on Jan 16, 2026 - 02:17 UTC

Cisco Secure Access - [Emergency Maintenance] RA-VPN / Web Security / ZTA upgrades, Mumbai / Hyderabad - From 2026-01-16 17:30 UTC to 2026-01-17 00:00 UTC. Jan `16`, `2026` `17:30` - Jan `17`, `2026` `00:00` UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing Emergency Maintenance as outlined below.

Maintenance Details
Date and Time: From 2026-01-16 17:30 UTC to 2026-01-17 00:00 UTC.

Impact
We are performing an upgrade on our Cisco Secure Access RA-VPN infrastructure.
Existing VPN sessions may be disconnected during the maintenance window.

We are also performing an upgrade on our Cisco Secure Access Web Security and ZTA infrastructure.
No impacts are expected, as services should fail-over to an alternate VEDC.

Datacenters:
ap-south-1-1-0 / csc-ap-south-1-1-0 - Mumbai
ap-south-2-1-0 - Hyderabad

We’re Here to Help
If you have any questions or require assistance, please contact our support team.

Thank you for your understanding and continued trust as we work to enhance your Cisco Secure Access experience.
Posted on Jan 16, 2026 - 02:11 UTC

[Planned Maintenance] Identity Service regular DB maintenance in China Jan `17`, `2026` `02:00`-`06:00` UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: 2026-01-17, 02:00 UTC to 2026-01-17, 06:00 UTC

Impact
As part of routine database maintenance, the provisioning service will be temporarily unavailable during the specified window. During this time, new identities will not be provisioned. There will be no impact to any existing identities, and all current services will continue to operate normally.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Posted on Jan 09, 2026 - 06:04 UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service upgrade Asia Pacific between 14:00 UTC and 18:00 UTC on 20th of January 2026 Jan `20`, `2026` `14:00`-`18:00` UTC

Update - Due to unforeseen circumstances, this maintenance has been pushed back to next week.
Previous Date/Time: Between 14:00 UTC and 18:00 UTC on 13th of January 2026
New Date/Time: Between 14:00 UTC and 18:00 UTC on 20th of January 2026

We apologise for any inconvenience caused.
Jan 13, 2026 - 04:36 UTC

Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance as outlined below.

Maintenance Details
Date and Time: 13th of January 2026, 14:00 UTC to 13th of January 2026, 18:00 UTC

Impact
We will be upgrading our Cisco Secure Access Firewall as a Service application. This is part of our regular maintenance and no service disruption is expected.

Datacenters:
apse2-1-1 - ap-southeast-2 (Sydney)

We’re Here to Help
If you have any questions or require assistance, please contact our support team.

Thank you for your understanding and continued trust as we work to enhance your Cisco Secure Access experience.
Jan 09, 2026 - 17:37 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Australia between 14:00 UTC and 22:00 UTC on 20th of January 2026 Jan `20`, `2026` `14:00`-`22:00` UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: 20th of January 2026, 14:00 UTC to 20th of January 2026, 22:00 UTC

ap-southeast-2-1-1 (Sydney)

Impact
We are performing maintenance on our Cisco Secure Access Remote Access VPN, ongoing VPN session may disconnect. To minimize disruption, the update is carried out during off business hours.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Posted on Jan 09, 2026 - 20:52 UTC

[Planned Maintenance] Cisco Secure Access - Maintenance Australia (Sydney) between 15:30 UTC and 21:30 UTC on January 20th Jan `20`, `2026` `15:30`-`21:30` UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: January 20th, 15:30 UTC to January 20th, 21:30 UTC

Impact
Customer IPSec Tunnels will fail over to other VEDC. Customer traffic will not be interrupted. Only one VEDC in the region will be updated at a time.
Sydney-2 (sse-apse-2-1-1)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Posted on Jan 09, 2026 - 16:33 UTC

[Planned Maintenance] Hong Kong vEDC1 ap-east-1_1_1 Out of Rotation. Jan `20`, `2026` `17:00` - Jan `21`, `2026` `05:00` UTC

Please be advised that our services in Hong Kong vEDC1 ap-east-1_1_1 will be taken out of rotation for a scheduled maintenance.

Maintenance Details
Date and Time: January 20th, 2026 at 17:00 UTC, to January 21st, 2026 at 05:00 UTC

Impact: During this period, all services that normally connect to the Hong Kong vEDC1 ap-east-1_1_1 will be automatically redirected to the redundant Hong Kong vEDC0 ap-east-1_1_0.

We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.

Important Update:
Please be advised that the scheduled maintenance has been postponed to a later date.
We will provide an update and make a new announcement once the new date is confirmed.

Thank you for your understanding. We remain committed to minimizing any potential impact.
Posted on Jan 08, 2026 - 09:57 UTC

[Planned Maintenance] São Paulo vEDC1 sa-east-1_1_1 Out of Rotation. Jan `20`, `2026` `22:00` - Jan `21`, `2026` `10:00` UTC

Please be advised that our services in São Paulo vEDC1 sa-east-1_1_1 will be taken out of rotation for a scheduled maintenance.

Maintenance Details
Date and Time: January 20th, 2026 at 22:00 UTC, to January 21st, 2026 at 10:00 UTC

Impact: During this period, all services that normally connect to the São Paulo vEDC1 sa-east-1_1_1 will be automatically redirected to the redundant São Paulo vEDC0 sa-east-1_1_0.

We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.

Important Update:
Please be advised that the scheduled maintenance has been postponed to a later date.
We will provide an update and make a new announcement once the new date is confirmed.

Thank you for your understanding. We remain committed to minimizing any potential impact.
Posted on Jan 08, 2026 - 10:02 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Americas between 02:00 UTC and 10:00 UTC on 21st of January 2026 Jan `21`, `2026` `02:00`-`10:00` UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: 21st of January 2026, 02:00 UTC to 21st of January 2026, 10:00 UTC

us-east-1-1-0 (Virginia)
us-east-2-1-0 (Ohio)
ca-central-1-1-0 (Canada)
us-west-2-1-0 (Oregon)
sa-east-1-1-0 (Sao Paulo)
mx-central-1-1-0 (Mexico)
ca-west-1-1-0 (Calgary)

Impact
We are performing maintenance on our Cisco Secure Access Remote Access VPN, ongoing VPN session may disconnect. To minimize disruption, the update is carried out during off business hours.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Posted on Jan 09, 2026 - 20:58 UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service upgrade Americas between 02:00 UTC and 06:00 UTC on 21st of January 2026 Jan `21`, `2026` `02:00`-`06:00` UTC

Update - Due to unforeseen circumstances, this maintenance has been pushed back to next week.
Previous Date/Time: Between 02:00 UTC and 06:00 UTC on 14th of January 2026
New Date/Time: Between 02:00 UTC and 06:00 UTC on 21st of January 2026

We apologise for any inconvenience caused.
Jan 13, 2026 - 04:37 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jan 09, 2026 - 17:44 UTC

Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance as outlined below.

Maintenance Details
Date and Time: 14th of January 2026, 02:00 UTC to 14th of January 2026, 06:00 UTC

Impact
We will be upgrading our Cisco Secure Access Firewall as a Service application. This is part of our regular maintenance and no service disruption is expected.

Datacenters:
sae1-1-1 - sa-east-1 (Sao Paulo)
caw1-1-1 - ca-west-1 (Calgary)
mxc1-1-1 - mx-central-1 (Mexico)

We’re Here to Help
If you have any questions or require assistance, please contact our support team.

Thank you for your understanding and continued trust as we work to enhance your Cisco Secure Access experience.
Jan 09, 2026 - 17:43 UTC

Cisco Secure Access - [Scheduled Maintenance] RA-VPN upgrade, Ohio / Oregon - From 2026-01-21 03:30 UTC to 2026-01-21 10:00 UTC. Jan `21`, `2026` `03:30`-`10:00` UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing Scheduled Maintenance as outlined below.

Maintenance Details
Date and Time: From 2026-01-21 03:30 UTC to 2026-01-21 10:00 UTC.

Impact
We are performing an upgrade of RA-VPN clusters.
Existing VPN sessions may be disconnected during the maintenance window.

Datacenters:
us-east-2-1-0 - Ohio
us-west-2-1-0 - Oregon

We’re Here to Help
If you have any questions or require assistance, please contact our support team.

Thank you for your understanding and continued trust as we work to enhance your Cisco Secure Access experience.
Posted on Dec 29, 2025 - 04:39 UTC

[Planned Maintenance] Planned Maintenance] Cisco Secure Access - Americas, Canada and Mexico - Network Tunnel Groups between 03:30 UTC and 09:30 UTC January 21st Jan `21`, `2026` `03:30`-`09:30` UTC

Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 14, 2026 - 19:10 UTC

In progress - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance. Please note that this maintenance has been changed, the Sao Paulo-1 (sse-sae-1-1-0) will be postponed to a different time.

Maintenance Details
Date and Time: January 21st, 03:30 UTC to January 21st, 09:30 UTC

Impact
Customer IPSec Tunnels will fail over to other VEDC. Customer traffic will not be interrupted. Only one VEDC in the region will be updated at a time.
Virginia-1 (sse-use-1-1-0)
Ohio-1 (sse-use-2-1-0)
Miami (DCv2) (csc-use1-1-0)
Canada-1 (sse-cac-1-1-0)
Oregon-1 (sse-usw-2-1-0)
LAX (DCv2) (csc-usw1-1-0)
Mexico-1 (sse-mxc-1-1-0)
Calgary-1 (sse-caw-1-1-0)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Jan 09, 2026 - 18:44 UTC

Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: January 21st, 03:30 UTC to January 21st, 09:30 UTC

Impact
Customer IPSec Tunnels will fail over to other VEDC. Customer traffic will not be interrupted. Only one VEDC in the region will be updated at a time.
Virginia-1 (sse-use-1-1-0)
Ohio-1 (sse-use-2-1-0)
Miami (DCv2) (csc-use1-1-0)
Canada-1 (sse-cac-1-1-0)
Oregon-1 (sse-usw-2-1-0)
LAX (DCv2) (csc-usw1-1-0)
Sao Paulo-1 (sse-sae-1-1-0)
Mexico-1 (sse-mxc-1-1-0)
Calgary-1 (sse-caw-1-1-0)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Jan 09, 2026 - 16:41 UTC

[Planned Maintenance] Virginia DCv2 (csc-use1-1-1) Out of Rotation between January 21st 4:00 UTC and January 23rd 22:30 UTC Jan `21`, `2026` `04:00` - Jan `23`, `2026` `22:30` UTC

Please be advised that our services in Reston DCv2 (csc-use1-1-1) will be taken out of rotation for a scheduled maintenance.

Maintenance Details
Date and Time: January 21st 4:00 UTC and January 23rd 22:30 UTC

Impact: During this period, all services that normally connect to the Reston vEDC csc-use1-1-1 will be automatically redirected to the redundant Miami vEDC csc-use1-1-0.

We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.
Posted on Jan 14, 2026 - 07:47 UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service upgrade Asia Pacific between 13:00 UTC and 17:00 UTC on 21st of January 2026 Jan `21`, `2026` `13:00`-`17:00` UTC

Update - Due to unforeseen circumstances, this maintenance has been pushed back to next week.
Previous Date/Time: Between 13:00 UTC and 17:00 UTC on 14th of January 2026
New Date/Time: Between 13:00 UTC and 17:00 UTC on 21st of January 2026

We apologise for any inconvenience caused.
Jan 13, 2026 - 04:38 UTC

Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance as outlined below.

Maintenance Details
Date and Time: 14th of January 2026, 13:00 UTC to 14th of January 2026, 17:00 UTC

Impact
We will be upgrading our Cisco Secure Access Firewall as a Service application. This is part of our regular maintenance and no service disruption is expected.

Datacenters:
apse2-1-0 - ap-southeast-2 (Sydney)
apse3-1-0 - ap-southeast-3 (Jakarta)

We’re Here to Help
If you have any questions or require assistance, please contact our support team.

Thank you for your understanding and continued trust as we work to enhance your Cisco Secure Access experience.
Jan 09, 2026 - 17:47 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Asia Pacific and Australia between 13:00 UTC and 21:00 UTC on 21st of January 2026 Jan `21`, `2026` `13:00`-`21:00` UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: 21st of January 2026, 13:00 UTC to 21st of January 2026, 21:00 UTC

ap-southeast-2-1-0 (Sydney)
ap-east-1-1-0 (Hong Kong)
ap-southeast-3-1-0 (Jakarta)

Impact
We are performing maintenance on our Cisco Secure Access Remote Access VPN, ongoing VPN session may disconnect. To minimize disruption, the update is carried out during off business hours.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Posted on Jan 09, 2026 - 21:00 UTC

[Planned Maintenance] Cisco Secure Access - Asia Pacific(Hong Kong, Jakarta) and Sydney - Network Tunnel Groups between 14:30 UTC and 20:30 UTC on January 21st Jan `21`, `2026` `14:30`-`20:30` UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: January 21st, 14:30 UTC to January 21st, 20:30 UTC

Impact
Customer IPSec Tunnels will fail over to other VEDC. Customer traffic will not be interrupted. Only one VEDC in the region will be updated at a time.

Sydney-1 (sse-apse-2-1-0)
Hong Kong-1 (sse-ape-1-1-0)
Jakarta-1 (sse-apse-3-1-0)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Posted on Jan 09, 2026 - 16:45 UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service upgrade Asia Pacific (Osaka) between 16:00 UTC and 19:00 UTC on 21st of January 2026 Jan `21`, `2026` `16:00`-`19:00` UTC

Update - Due to unforeseen circumstances, this maintenance has been pushed back to next week.
Previous Date/Time: Between 16:00 UTC and 19:00 UTC on 14th of January 2026
New Date/Time: Between 16:00 UTC and 19:00 UTC on 21st of January 2026

We apologise for any inconvenience caused.
Jan 13, 2026 - 04:45 UTC

Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance as outlined below.

Maintenance Details
Date and Time: 14th of January 2026, 16:00 UTC to 14th of January 2026, 19:00 UTC

Impact
We will be upgrading our Cisco Secure Access Firewall as a Service application. This is part of our regular maintenance and no service disruption is expected.

Datacenters:
apne3-1-0 - ap-northeast-3 (Osaka)

We’re Here to Help
If you have any questions or require assistance, please contact our support team.

Thank you for your understanding and continued trust as we work to enhance your Cisco Secure Access experience.
Jan 09, 2026 - 17:53 UTC

[Planned Maintenance] Cisco Secure Access - Asia Pacific(India) - Network Tunnel Groups between 16:00 UTC and 22:00 UTC on January 21st Jan `21`, `2026` `16:00`-`22:00` UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: January 21st, 16:00 UTC to January 21st, 22:00 UTC

Impact
Customer IPSec Tunnels will fail over to other VEDC. Customer traffic will not be interrupted. Only one VEDC in the region will be updated at a time.

Mumbai-1 (sse-aps-1-1-0)
Hyderabad-1 (sse-aps-2-1-0)
Mumbai (DCv2) (csc-aps1-1-0)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Posted on Jan 09, 2026 - 16:49 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access Asia Pacific VPN between 16:00 UTC and 22:00 UTC on 21st of January 2026 Jan `21`, `2026` `16:00`-`22:00` UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: 21st of January 2026, 16:00 UTC to 21st of January 2026, 22:00 UTC

ap-northeast-1-1-0 (Tokyo)
ap-northeast-3-1-0 (Osaka)
ap-southeast-1-1-0 (Singapore)

Impact
We are performing maintenance on our Cisco Secure Access Remote Access VPN, ongoing VPN session may disconnect. To minimize disruption, the update is carried out during off business hours.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Posted on Jan 09, 2026 - 21:08 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN India between 16:00 UTC and 00:00 UTC on 21st–22nd of January 2026 Jan `21`, `2026` `16:00` - Jan `22`, `2026` `00:00` UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: 21st of January 2026, 16:00 UTC to 22nd of January 2026, 00:00 UTC

ap-south-1-1-0 (Mumbai)
ap-south-2-1-0 (Hyderabad)

Impact
We are performing maintenance on our Cisco Secure Access Remote Access VPN, ongoing VPN session may disconnect. To minimize disruption, the update is carried out during off business hours.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Posted on Jan 09, 2026 - 21:04 UTC

[Planned Maintenance] Cisco Secure Access - Asia Pacific(Tokyo, Osaka and Singapore) - Network Tunnel Groups between 16:00 UTC and 22:00 UTC on January 21st Jan `21`, `2026` `16:00`-`22:00` UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: January 21st, 16:00 UTC to January 21st, 22:00 UTC

Impact
Customer IPSec Tunnels will fail over to other VEDC. Customer traffic will not be interrupted. Only one VEDC in the region will be updated at a time.

Tokyo-1 (sse-apne-1-1-0)
Tokyo (DCv2) (csc-apne1-1-0)
Osaka-1 (sse-apne-3-1-0)
Singapore-1 (sse-apse-1-1-0)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Posted on Jan 09, 2026 - 16:52 UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service upgrade India West between 16:00 UTC and 20:00 UTC on 21st of January 2026 Jan `21`, `2026` `16:00`-`20:00` UTC

Update - Due to unforeseen circumstances, this maintenance has been pushed back to next week.
Previous Date/Time: Between 16:00 UTC and 20:00 UTC on 14th of January 2026
New Date/Time: Between 16:00 UTC and 20:00 UTC on 21st of January 2026

We apologise for any inconvenience caused.
Jan 13, 2026 - 04:44 UTC

Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance as outlined below.

Maintenance Details
Date and Time: 14th of January 2026, 16:00 UTC to 14th of January 2026, 20:00 UTC

Impact
We will be upgrading our Cisco Secure Access Firewall as a Service application. This is part of our regular maintenance and no service disruption is expected.

Datacenters:
aps1-1-0 - ap-south-1 (Mumbai)

We’re Here to Help
If you have any questions or require assistance, please contact our support team.

Thank you for your understanding and continued trust as we work to enhance your Cisco Secure Access experience.
Jan 09, 2026 - 17:50 UTC

Cisco Secure Access - [Scheduled Maintenance] RA-VPN upgrade, Singapore - From 2026-01-21 17:30 UTC to 2026-01-21 22:00 UTC. Jan `21`, `2026` `17:30`-`22:00` UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing Scheduled Maintenance as outlined below.

Maintenance Details
Date and Time: From 2026-01-21 17:30 UTC to 2026-01-21 22:00 UTC.

Impact
We are performing an upgrade of RA-VPN clusters.
Existing VPN sessions may be disconnected during the maintenance window.

Datacenters:
ap-southeast-1-1-0 - Singapore

We’re Here to Help
If you have any questions or require assistance, please contact our support team.

Thank you for your understanding and continued trust as we work to enhance your Cisco Secure Access experience.
Posted on Dec 29, 2025 - 05:03 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Europe and Africa between 20:00 UTC and 04:00 UTC on 21st–22nd of January 2026 Jan `21`, `2026` `20:00` - Jan `22`, `2026` `04:00` UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: 21st of January 2026, 20:00 UTC to 22nd of January 2026, 04:00 UTC

eu-west-2-1-0 (London)
eu-central-1-1-0 (Frankfurt)
eu-central-2-1-0 (Zurich)
eu-north-1-1-0 (Stockholm)
me-central-1-1-0 (UAE)
il-central-1-1-0 (Israel)
af-south-1-1-0 (Cape Town)
eu-south-2-1-0 (Spain)
eu-south-1-1-0 (Milan)

Impact
We are performing maintenance on our Cisco Secure Access Remote Access VPN, ongoing VPN session may disconnect. To minimize disruption, the update is carried out during off business hours.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Posted on Jan 09, 2026 - 21:12 UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service upgrade EMEA and Africa between 20:00 UTC and 00:00 UTC on 21st of January 2026 / 22nd of January 2026 Jan `21`, `2026` `20:00` - Jan `22`, `2026` `00:00` UTC

Update - Due to unforeseen circumstances, this maintenance has been pushed back to next week.
Previous Date/Time: Between 20:00 UTC and 00:00 UTC on 14th of January 2026 / 15th of January 2026
New Date/Time: Between 20:00 UTC and 00:00 UTC on 21st of January 2026 / 22nd of January 2026

We apologise for any inconvenience caused.
Jan 13, 2026 - 04:46 UTC

Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance as outlined below.

Maintenance Details
Date and Time: 14th of January 2026, 20:00 UTC to 15th of January 2026, 00:00 UTC

Impact
We will be upgrading our Cisco Secure Access Firewall as a Service application. This is part of our regular maintenance and no service disruption is expected.

Datacenters:
mec1-1-0 - me-central-1 (UAE)
ilc1-1-0 - il-central-1 (Tel Aviv)
euc1-1-0 - eu-central-1 (Frankfurt)
eus1-1-0 - eu-south-1 (Milan)
eus2-1-0 - eu-south-2 (Spain)
afs1-1-0 - af-south-1 (Cape Town)

We’re Here to Help
If you have any questions or require assistance, please contact our support team.

Thank you for your understanding and continued trust as we work to enhance your Cisco Secure Access experience.
Jan 09, 2026 - 17:57 UTC

[Planned Maintenance] Cisco Secure Access - UK, Europe(Frankfurt, Zurich, Milan, Spain, and Stockholm), Saudi Arabia, Israel, Middle East, and Cape Town - Network Tunnel Groups between 21:30 UTC January 21st and 03:30 UTC January 22nd Jan `21`, `2026` `21:30` - Jan `22`, `2026` `03:30` UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: January 21st, 21:30 UTC to January 22nd, 03:30 UTC

Impact
Customer IPSec Tunnels will fail over to other VEDC. Customer traffic will not be interrupted. Only one VEDC in the region will be updated at a time.

London-1 (sse-euw-2-1-0)
Frankfurt-1 (sse-euc-1-1-0)
Zurich-1 (sse-euc-2-1-0)
Stockholm-1 (sse-eun-1-1-0)
UAE-1 (sse-mec-1-1-0)
Jeddah (DCv2) (csc-mec2-1-0)
Israel-1 (sse-ilc-1-1-0)
Cape Town-1 (sse-afs-1-1-0)
Spain-1 (sse-eus-2-1-0)
Milan-1 (sse-eus-1-1-0)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Posted on Jan 09, 2026 - 17:01 UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service upgrade Americas between 02:00 UTC and 06:00 UTC on 22nd of January 2026 Jan `22`, `2026` `02:00`-`06:00` UTC

Update - Due to unforeseen circumstances, this maintenance has been pushed back to next week.
Previous Date/Time: Between 02:00 UTC and 06:00 UTC on 15th of January 2026
New Date/Time: Between 02:00 UTC and 06:00 UTC on 22nd of January 2026

We apologise for any inconvenience caused.
Jan 13, 2026 - 04:47 UTC

Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance as outlined below.

Maintenance Details
Date and Time: 15th of January 2026, 02:00 UTC to 15th of January 2026, 06:00 UTC

Impact
We will be upgrading our Cisco Secure Access Firewall as a Service application. This is part of our regular maintenance and no service disruption is expected.

Datacenters:
sae1-1-1 - sa-east-1 (Sao Paulo)
caw1-1-1 - ca-west-1 (Calgary)
mxc1-1-1 - mx-central-1 (Mexico)

We’re Here to Help
If you have any questions or require assistance, please contact our support team.

Thank you for your understanding and continued trust as we work to enhance your Cisco Secure Access experience.
Jan 09, 2026 - 18:00 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Americas between 02:00 UTC and 10:00 UTC on 22nd of January 2026 Jan `22`, `2026` `02:00`-`10:00` UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: 22nd of January 2026, 02:00 UTC to 22nd of January 2026, 10:00 UTC

us-east-1-1-1 (Virginia)
us-east-2-1-1 (Ohio)
ca-central-1-1-1 (Canada)
us-west-2-1-1 (Oregon)
sa-east-1-1-1 (Sao Paulo)
mx-central-1-1-1 (Mexico)
ca-west-1-1-1 (Calgary)

Impact
We are performing maintenance on our Cisco Secure Access Remote Access VPN, ongoing VPN session may disconnect. To minimize disruption, the update is carried out during off business hours.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Posted on Jan 10, 2026 - 01:26 UTC

Cisco Secure Access - [Scheduled Maintenance] RA-VPN upgrade, Ohio / Oregon - From 2026-01-22 03:30 UTC to 2026-01-22 10:00 UTC. Jan `22`, `2026` `03:30`-`10:00` UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing Scheduled Maintenance as outlined below.

Maintenance Details
Date and Time: From 2026-01-22 03:30 UTC to 2026-01-22 10:00 UTC.

Impact
We are performing an upgrade of RA-VPN clusters.
Existing VPN sessions may be disconnected during the maintenance window.

Datacenters:
us-east-2-1-0 - Ohio
us-west-2-1-1 - Oregon

We’re Here to Help
If you have any questions or require assistance, please contact our support team.

Thank you for your understanding and continued trust as we work to enhance your Cisco Secure Access experience.
Posted on Dec 29, 2025 - 05:15 UTC

[Planned Maintenance] Cisco Secure Access - America, Canada, Mexico and Brazil - Network Tunnel Groups between 03:30 UTC and 09:30 UTC on January 22nd Jan `22`, `2026` `03:30`-`09:30` UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: January 22nd, 03:30 UTC to January 22nd, 09:30 UTC

Impact
Customer IPSec Tunnels will fail over to other VEDC. Customer traffic will not be interrupted. Only one VEDC in the region will be updated at a time.

Virginia-2 (sse-use-1-1-1)
Ohio-2 (sse-use-2-1-1)
Reston (DCv2) (csc-use1-1-1)
Canada-2 (sse-cac-1-1-1)
Oregon-2 (sse-usw-2-1-1)
San Jose (DCv2) (csc-usw1-1-1)
Sao Paulo-2 (sse-sae-1-1-1)
Mexico-2 (sse-mxc-1-1-1)
Calgary-2 (sse-caw-1-1-1)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Posted on Jan 09, 2026 - 19:52 UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service upgrade Asia Pacific between 16:00 UTC and 20:00 UTC on 22nd of January 2026 Jan `22`, `2026` `16:00`-`20:00` UTC

Update - Due to unforeseen circumstances, this maintenance has been pushed back to next week.
Previous Date/Time: Between 16:00 UTC and 20:00 UTC on 15th of January 2026
New Date/Time: Between 16:00 UTC and 20:00 UTC on 22nd of January 2026

We apologise for any inconvenience caused.
Jan 13, 2026 - 04:48 UTC

Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance as outlined below.

Maintenance Details
Date and Time: 15th of January 2026, 16:00 UTC to 15th of January 2026, 20:00 UTC

Impact
We will be upgrading our Cisco Secure Access Firewall as a Service application. This is part of our regular maintenance and no service disruption is expected.

Datacenters:
apse3-1-1 - ap-southeast-3 (Jakarta)
aps1-1-1 - ap-south-1 (Mumbai)

We’re Here to Help
If you have any questions or require assistance, please contact our support team.

Thank you for your understanding and continued trust as we work to enhance your Cisco Secure Access experience.
Jan 09, 2026 - 18:04 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Asia Pacific between 16:00 UTC and 22:00 UTC on 22nd of January 2026 Jan `22`, `2026` `16:00`-`22:00` UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: 22nd of January 2026, 16:00 UTC to 22nd of January 2026, 22:00 UTC

ap-northeast-1-1-1 (Tokyo)
ap-northeast-3-1-1 (Osaka)
ap-southeast-1-1-1 (Singapore)

Impact
We are performing maintenance on our Cisco Secure Access Remote Access VPN, ongoing VPN session may disconnect. To minimize disruption, the update is carried out during off business hours.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Posted on Jan 10, 2026 - 01:32 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Asia Pacific and India between 16:00 UTC and 00:00 UTC on 22nd–23rd of January 2026 Jan `22`, `2026` `16:00` - Jan `23`, `2026` `00:00` UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: 22nd of January 2026, 16:00 UTC to 23rd of January 2026, 00:00 UTC

ap-east-1-1-1 (Hong Kong)
ap-southeast-3-1-1 (Jakarta)
ap-south-1-1-1 (Mumbai)
ap-south-2-1-1 (Hyderabad)

Impact
We are performing maintenance on our Cisco Secure Access Remote Access VPN, ongoing VPN session may disconnect. To minimize disruption, the update is carried out during off business hours.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Posted on Jan 10, 2026 - 01:30 UTC

[Planned Maintenance] Cisco Secure Access - Asia Pacific(Tokyo, Osaka and Singapore)- Network Tunnel Groups between 16:00 UTC and 22:00 UTC on January 22nd Jan `22`, `2026` `16:00`-`22:00` UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: January 22nd, 16:00 UTC to January 22nd, 22:00 UTC

Impact
Customer IPSec Tunnels will fail over to other VEDC. Customer traffic will not be interrupted. Only one VEDC in the region will be updated at a time.

Tokyo-2 (sse-apne-1-1-1)
Osaka (DCv2) (csc-apne1-1-1)
Osaka-2 (sse-apne-3-1-1)
Singapore-2 (sse-apse-1-1-1)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Posted on Jan 09, 2026 - 20:03 UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service upgrade Asia Pacific (Osaka) between 16:00 UTC and 19:00 UTC on 22nd of January 2026 Jan `22`, `2026` `16:00`-`19:00` UTC

Update - Due to unforeseen circumstances, this maintenance has been pushed back to next week.
Previous Date/Time: Between 16:00 UTC and 19:00 UTC on 15th of January 2026
New Date/Time: Between 16:00 UTC and 19:00 UTC on 22nd of January 2026

We apologise for any inconvenience caused.
Jan 13, 2026 - 04:49 UTC

Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance as outlined below.

Maintenance Details
Date and Time: 15th of January 2026, 16:00 UTC to 15th of January 2026, 19:00 UTC

Impact
We will be upgrading our Cisco Secure Access Firewall as a Service application. This is part of our regular maintenance and no service disruption is expected.

Datacenters:
apne3-1-1 - ap-northeast-3 (Osaka)

We’re Here to Help
If you have any questions or require assistance, please contact our support team.

Thank you for your understanding and continued trust as we work to enhance your Cisco Secure Access experience.
Jan 09, 2026 - 18:06 UTC

[Planned Maintenance] Cisco Secure Access - Asia Pacific(Hong Kong, India and Jakarta)- Network Tunnel Groups between 16:00 UTC and 22:00 UTC on January 22nd Jan `22`, `2026` `16:00`-`22:00` UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: January 22nd, 16:00 UTC to January 22nd, 22:00 UTC

Impact
Customer IPSec Tunnels will fail over to other VEDC. Customer traffic will not be interrupted. Only one VEDC in the region will be updated at a time.

Jakarta-2 (sse-apse-3-1-1)
Mumbai-2 (sse-aps-1-1-1)
Hyderabad-2 (sse-aps-2-1-1)
Chennai (DCv2) (csc-aps1-1-1)
Hong Kong-2 (sse-ape-1-1-1)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Posted on Jan 09, 2026 - 19:58 UTC

Cisco Secure Access - [Scheduled Maintenance] RA-VPN upgrade, Singapore - From 2026-01-22 17:30 UTC to 2026-01-22 22:00 UTC. Jan `22`, `2026` `17:30`-`22:00` UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing Scheduled Maintenance as outlined below.

Maintenance Details
Date and Time: From 2026-01-22 17:30 UTC to 2026-01-22 22:00 UTC.

Impact
We are performing an upgrade of RA-VPN clusters.
Existing VPN sessions may be disconnected during the maintenance window.

Datacenters:
ap-southeast-1-1-1 - Singapore

We’re Here to Help
If you have any questions or require assistance, please contact our support team.

Thank you for your understanding and continued trust as we work to enhance your Cisco Secure Access experience.
Posted on Dec 29, 2025 - 05:31 UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service upgrade EMEA and Africa between 20:00 UTC and 00:00 UTC on 22nd of January 2026 / 23rd of January 2026 Jan `22`, `2026` `20:00` - Jan `23`, `2026` `00:00` UTC

Update - Due to unforeseen circumstances, this maintenance has been pushed back to next week.
Previous Date/Time: Between 20:00 UTC and 00:00 UTC on 15th of January 2026 / 16th of January 2026
New Date/Time: Between 20:00 UTC and 00:00 UTC on 22nd of January 2026 / 23rd of January 2026

We apologise for any inconvenience caused.
Jan 13, 2026 - 04:51 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jan 09, 2026 - 18:09 UTC

Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance as outlined below.

Maintenance Details
Date and Time: 15th of January 2026, 20:00 UTC to 16th of January 2026, 00:00 UTC

Impact
We will be upgrading our Cisco Secure Access Firewall as a Service application. This is part of our regular maintenance and no service disruption is expected.

Datacenters:
mec1-1-1 - me-central-1 (UAE)
ilc1-1-1 - il-central-1 (Tel Aviv)
euc1-1-1 - eu-central-1 (Frankfurt)
eus1-1-1 - eu-south-1 (Milan)
eus2-1-1 - eu-south-2 (Spain)
afs1-1-1 - af-south-1 (Cape Town)

We’re Here to Help
If you have any questions or require assistance, please contact our support team.

Thank you for your understanding and continued trust as we work to enhance your Cisco Secure Access experience.
Jan 09, 2026 - 18:08 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Europe and Africa between 20:00 UTC and 04:00 UTC on 22nd–23rd of January 2026 Jan `22`, `2026` `20:00` - Jan `23`, `2026` `04:00` UTC

Update - We will be undergoing scheduled maintenance during this time.
Jan 10, 2026 - 01:38 UTC

Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: 22nd of January 2026, 20:00 UTC to 23rd of January 2026, 04:00 UTC

eu-west-2-1-1 (London)
eu-central-1-1-1 (Frankfurt)
eu-central-2-1-1 (Zurich)
eu-north-1-1-1 (Stockholm)
me-central-1-1-1 (UAE)
il-central-1-1-1 (Israel)
af-south-1-1-1 (Cape Town)
eu-south-2-1-1 (Spain)
eu-south-1-1-1 (Milan)

Impact
We are performing maintenance on our Cisco Secure Access Remote Access VPN, ongoing VPN session may disconnect. To minimize disruption, the update is carried out during off business hours.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Jan 10, 2026 - 01:37 UTC

[Planned Maintenance] Cisco Secure Access - UK, Europe(Frankfurt, Zurich, Milan, Spain and Stockholm), Middle East, Israel, Saudi Arabia, and Cape Town - Network Tunnel Groups between 21:30 UTC January 22nd and 03:30 UTC January 23rd Jan `22`, `2026` `21:30` - Jan `23`, `2026` `03:30` UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: January 22nd, 21:30 UTC to January 23rd, 03:30 UTC

Impact
Customer IPSec Tunnels will fail over to other VEDC. Customer traffic will not be interrupted. Only one VEDC in the region will be updated at a time.

London-2 (sse-euw-2-1-1)
Frankfurt-2 (sse-euc-1-1-1)
Zurich-2 (sse-euc-2-1-1)
Stockholm-2 (sse-eun-1-1-1)
UAE-2 (sse-mec-1-1-1)
Riyadh (DCv2) (csc-mec2-1-2)
Israel-2 (sse-ilc-1-1-1)
Cape Town-2 (sse-afs-1-1-1)
Spain-2 (sse-eus-2-1-1)
Milan-2 (sse-eus-1-1-1)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Posted on Jan 09, 2026 - 20:10 UTC

[Planned Maintenance] Planned Maintenance] Cisco Secure Access - Brazil - Network Tunnel Groups between 03:30 UTC and 09:30 UTC January 23rd Jan `23`, `2026` `03:30`-`09:30` UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: January 23rd, 03:30 UTC to January 23rd, 09:30 UTC

Impact
Customer IPSec Tunnels will fail over to other VEDC. Customer traffic will not be interrupted. Only one VEDC in the region will be updated at a time.
Sao Paulo-1 (sse-sae-1-1-0)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Posted on Jan 09, 2026 - 18:52 UTC

[Planned Maintenance] Sydney vEDC0 ap-southeast-2_1_0 Out of Rotation. Jan `23`, `2026` `09:00`-`21:00` UTC

Please be advised that our services in Sydney vEDC0 ap-southeast-2_1_0 will be taken out of rotation for a scheduled maintenance.

Maintenance Details
Date and Time: January 23rd, 2026 at 09:00 UTC, to January 23rd, 2026 at 21:00 UTC

Impact: During this period, all services that normally connect to the Sydney vEDC0 ap-southeast-2_1_0 will be automatically redirected to the redundant Sydney vEDC1 ap-southeast-2_1_1.

We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.

Important Update:
Please be advised that the scheduled maintenance has been postponed to a later date.
We will provide an update and make a new announcement once the new date is confirmed.

Thank you for your understanding. We remain committed to minimizing any potential impact.
Posted on Jan 08, 2026 - 10:30 UTC

[Planned Maintenance] London vEDC0 eu-west-2_1_0 Out of Rotation. Jan `23`, `2026` `18:00` - Jan `24`, `2026` `06:00` UTC

Update - We will be undergoing scheduled maintenance during this time.
Jan 08, 2026 - 10:35 UTC

Scheduled - Please be advised that our services in London vEDC0 eu-west-2_1_0 will be taken out of rotation for a scheduled maintenance.

Maintenance Details
Date and Time: January 23rd, 2026 at 18:00 UTC, to January 24th, 2026 at 06:00 UTC

Impact: During this period, all services that normally connect to the London vEDC0 eu-west-2_1_0 will be automatically redirected to the redundant London vEDC1 eu-west-2_1_1.

We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.

Important Update:
Please be advised that the scheduled maintenance has been postponed to a later date.
We will provide an update and make a new announcement once the new date is confirmed.

Thank you for your understanding. We remain committed to minimizing any potential impact.
Jan 08, 2026 - 10:34 UTC

[Planned Maintenance] Cisco Secure Access - Global - Network Tunnel Groups between 00:00 UTC and 10:00 UTC on January 24th Jan `24`, `2026` `00:00`-`10:00` UTC

Update - We will be undergoing scheduled maintenance during this time.
Jan 09, 2026 - 20:17 UTC

Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: January 24th, 00:00 UTC to January 24th, 10:00 UTC

Impact
The maintenance on our Cisco Secure Access infrastructure may temporarily affect the ability to configure new or existing network tunnel groups in the Secure Access Dashboard. There will be no impact to currently configured tunnel groups or their operation. We apologize for any inconvenience this may cause.

Global

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Jan 09, 2026 - 20:17 UTC

[Planned Maintenance] Sydney vEDC1 ap-southeast-2_1_1 Out of Rotation. Jan `27`, `2026` `09:00`-`21:00` UTC

Please be advised that our services in Sydney vEDC1 ap-southeast-2_1_1 will be taken out of rotation for a scheduled maintenance.

Maintenance Details
Date and Time: January 27th, 2026 at 09:00 UTC, to January 27th, 2026 at 21:00 UTC

Impact: During this period, all services that normally connect to the Sydney vEDC1 ap-southeast-2_1_1 will be automatically redirected to the redundant Sydney vEDC0 ap-southeast-2_1_0.

We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.

Important Update:
Please be advised that the scheduled maintenance has been postponed to a later date.
We will provide an update and make a new announcement once the new date is confirmed.

Thank you for your understanding. We remain committed to minimizing any potential impact.
Posted on Jan 08, 2026 - 10:37 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Australia between 14:00 UTC and 22:00 UTC on 27th of January 2026 Jan `27`, `2026` `14:00`-`22:00` UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: 27th of January 2026, 14:00 UTC to 27th of January 2026, 22:00 UTC

ap-southeast-2-1-1 (Sydney)

Impact
We are performing maintenance on our Cisco Secure Access Remote Access VPN, ongoing VPN session may disconnect. To minimize disruption, the update is carried out during off business hours.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Posted on Jan 10, 2026 - 01:41 UTC

[Planned Maintenance] London vEDC1 eu-west-2_1_1 Out of Rotation. Jan `27`, `2026` `18:00` - Jan `28`, `2026` `06:00` UTC

Please be advised that our services in London vEDC1 eu-west-2_1_1 will be taken out of rotation for a scheduled maintenance.

Maintenance Details
Date and Time: January 27th, 2026 at 18:00 UTC, to January 28th, 2026 at 06:00 UTC

Impact: During this period, all services that normally connect to the London vEDC1 eu-west-2_1_1 will be automatically redirected to the redundant London vEDC0 eu-west-2_1_0.

We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.

Important Update:
Please be advised that the scheduled maintenance has been postponed to a later date.
We will provide an update and make a new announcement once the new date is confirmed.

Thank you for your understanding. We remain committed to minimizing any potential impact.
Posted on Jan 08, 2026 - 10:40 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Asia Pacific and Australia between 01:00 UTC and 09:00 UTC on 28th of January 2026 Jan `28`, `2026` `01:00`-`09:00` UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: 28th of January 2026, 01:00 UTC to 28th of January 2026, 09:00 UTC

ap-southeast-2-1-0 (Sydney)
ap-east-1-1-0 (Hong Kong)
ap-southeast-3-1-0 (Jakarta)

Impact
We are performing maintenance on our Cisco Secure Access Remote Access VPN, ongoing VPN session may disconnect. To minimize disruption, the update is carried out during off business hours.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Posted on Jan 10, 2026 - 01:49 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Americas between 02:00 UTC and 10:00 UTC on 28th of January 2026 Jan `28`, `2026` `02:00`-`10:00` UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: 28th of January 2026, 02:00 UTC to 28th of January 2026, 10:00 UTC

us-east-1-1-0 (Virginia)
us-east-2-1-0 (Ohio)
ca-central-1-1-0 (Canada)
us-west-2-1-0 (Oregon)
sa-east-1-1-0 (Sao Paulo)
mx-central-1-1-0 (Mexico)
ca-west-1-1-0 (Calgary)

Impact
We are performing maintenance on our Cisco Secure Access Remote Access VPN, ongoing VPN session may disconnect. To minimize disruption, the update is carried out during off business hours.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Posted on Jan 10, 2026 - 01:46 UTC

Past Incidents

Jan 16, 2026

Cisco Secure Access - [Scheduled Maintenance] RA-VPN upgrade, Frankfurt - From 2026-01-15 21:30 UTC to 2026-01-16 04:00 UTC.

Completed - The scheduled maintenance has been completed.
Jan 16, 04:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 21:30 UTC

Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing Scheduled Maintenance as outlined below.

Maintenance Details
Date and Time: From 2026-01-15 21:30 UTC to 2026-01-16 04:00 UTC.

Impact
We are performing an upgrade of RA-VPN clusters.
Existing VPN sessions may be disconnected during the maintenance window.

Datacenters:
eu-central-1-1-1 - Frankfurt

We’re Here to Help
If you have any questions or require assistance, please contact our support team.

Thank you for your understanding and continued trust as we work to enhance your Cisco Secure Access experience.
Dec 29, 05:43 UTC

Cisco Secure Access - [Scheduled Maintenance] RA-VPN upgrade, Mumbai - From 2026-01-15 17:30 UTC to 2026-01-16 00:00 UTC.

Completed - The scheduled maintenance has been completed.
Jan 16, 00:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 17:30 UTC

Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing Scheduled Maintenance as outlined below.

Maintenance Details
Date and Time: From 2026-01-15 17:30 UTC to 2026-01-16 00:00 UTC.

Impact
We are performing an upgrade of RA-VPN clusters.
Existing VPN sessions may be disconnected during the maintenance window.

Datacenters:
ap-south-1-1-1 - Mumbai

We’re Here to Help
If you have any questions or require assistance, please contact our support team.

Thank you for your understanding and continued trust as we work to enhance your Cisco Secure Access experience.
Dec 29, 05:23 UTC

Jan 15, 2026

Cisco Secure Access - [Scheduled Maintenance] RA-VPN upgrade, Osaka - From 2026-01-15 17:30 UTC to 2026-01-15 22:00 UTC.

Completed - The scheduled maintenance has been completed.
Jan 15, 22:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 17:30 UTC

Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing Scheduled Maintenance as outlined below.

Maintenance Details
Date and Time: From 2026-01-15 17:30 UTC to 2026-01-15 22:00 UTC.

Impact
We are performing an upgrade of RA-VPN clusters.
Existing VPN sessions may be disconnected during the maintenance window.

Datacenters:
ap-northeast-3-1-1 - Osaka

We’re Here to Help
If you have any questions or require assistance, please contact our support team.

Thank you for your understanding and continued trust as we work to enhance your Cisco Secure Access experience.
Dec 29, 05:29 UTC

Cisco Secure Access - India (West) – Mumbai (csc_ap_south-1_1_0)

Resolved - The issue with ISPs are now resolved.
Jan 15, 15:23 UTC

Monitoring - [Impact Statement]:

Customers in India (West) - Mumbai (csc_ap_south-1_1_0) may have experienced latency and connection failures with Network Tunnel Groups and Zero Trust due to ISP issues from 14:20 UTC until 14:50 UTC.

We are coordinating with relevant parties to make sure everything is stable.
Jan 15, 15:17 UTC

[Emergency Maintenance] Cisco Secure Access - Asia Pacific (Tokyo) - between 18:50 UTC January 14th and 14:00 UTC on January 15th

Completed - Emergency maintenance is completed.
Jan 15, 12:18 UTC

In progress - Emergency maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 11:23 UTC

Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: January 14th, 18:50 UTC to January 15th, 14:00 UTC

Impact
Customer IPSec Tunnels will fail over to other VEDC. Customer traffic will not be interrupted. Only one VEDC in the region will be updated at a time. Web Security and Resource connector will transition seamlessly within the region.

Tokyo-2 (sse-apne-1-1-1)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Jan 15, 11:22 UTC

[Emergency Maintenance] Cisco Secure Access - Asia Pacific (Tokyo) - between 18:50 UTC January 14th and 09:00 UTC on January 15th

Completed - The scheduled maintenance has been completed.
Jan 15, 11:00 UTC

Update - Out of an abundance of caution, we will be waiting for the end of Business Hours (2025-01-15 09:00 UTC) in Tokyo before bringing the Tokyo-2 (sse-apne-1-1-1) VEDC back into service.
Customer traffic will continue to be served from the alternate VEDC.

We apologise for any inconvenience caused.
Jan 14, 22:50 UTC

In progress - Emergency maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 19:08 UTC

Scheduled - We will be undergoing Emergency maintenance during this time.
Jan 14, 19:07 UTC

In progress - Emergency maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 19:00 UTC

Scheduled - We will be undergoing Emergency maintenance during this time.
Jan 14, 19:00 UTC

In progress - Emergency maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 18:50 UTC

Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: January 14th, 18:50 UTC to January 15th, 00:00 UTC

Impact
Customer IPSec Tunnels will fail over to other VEDC. Customer traffic will not be interrupted. Only one VEDC in the region will be updated at a time. Web Security and Resource connector will transition seamlessly within the region.

Tokyo-2 (sse-apne-1-1-1)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Jan 14, 18:48 UTC

Cisco Secure Access - [Scheduled Maintenance] RA-VPN upgrade, Frankfurt - From 2026-01-14 21:30 UTC to 2026-01-15 04:00 UTC.

Completed - The scheduled maintenance has been completed.
Jan 15, 04:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 21:30 UTC

Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing Scheduled Maintenance as outlined below.

Maintenance Details
Date and Time: From 2026-01-14 21:30 UTC to 2026-01-15 04:00 UTC.

Impact
We are performing an upgrade of RA-VPN clusters.
Existing VPN sessions may be disconnected during the maintenance window.

Datacenters:
eu-central-1-1-0 - Frankfurt

We’re Here to Help
If you have any questions or require assistance, please contact our support team.

Thank you for your understanding and continued trust as we work to enhance your Cisco Secure Access experience.
Dec 29, 05:08 UTC

Cisco Secure Access - [Scheduled Maintenance] RA-VPN upgrade, Mumbai - From 2026-01-14 17:30 UTC to 2026-01-15 00:00 UTC.

Completed - The scheduled maintenance has been completed.
Jan 15, 00:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 17:30 UTC

Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing Scheduled Maintenance as outlined below.

Maintenance Details
Date and Time: From 2026-01-14 17:30 UTC to 2026-01-15 00:00 UTC.

Impact
We are performing an upgrade of RA-VPN clusters.
Existing VPN sessions may be disconnected during the maintenance window.

Datacenters:
ap-south-1-1-0 - Mumbai

We’re Here to Help
If you have any questions or require assistance, please contact our support team.

Thank you for your understanding and continued trust as we work to enhance your Cisco Secure Access experience.
Dec 29, 04:52 UTC

Jan 14, 2026

Cisco Secure Access - [Scheduled Maintenance] RA-VPN upgrade, Osaka - From 2026-01-14 17:30 UTC to 2026-01-14 22:00 UTC.

Completed - The scheduled maintenance has been completed.
Jan 14, 22:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 17:30 UTC

Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing Scheduled Maintenance as outlined below.

Maintenance Details
Date and Time: From 2026-01-14 17:30 UTC to 2026-01-14 22:00 UTC.

Impact
We are performing an upgrade of RA-VPN clusters.
Existing VPN sessions may be disconnected during the maintenance window.

Datacenters:
ap-northeast-3-1-0 - Osaka

We’re Here to Help
If you have any questions or require assistance, please contact our support team.

Thank you for your understanding and continued trust as we work to enhance your Cisco Secure Access experience.
Dec 29, 05:01 UTC

[Planned Maintenance] Reston DCv2 (csc-use1-1-1) Out of Rotation between January 14th 4:00 UTC and January 16th 22:30 UTC

Completed - This maintenance has been postponed, and will be re-scheduled for a later date.
Jan 14, 00:43 UTC

Scheduled - Please be advised that our services in Reston DCv2 (csc-use1-1-1) will be taken out of rotation for a scheduled maintenance.

Maintenance Details
Date and Time: January 14th 4:00 UTC and January 16th 22:30 UTC

Impact: During this period, all services that normally connect to the Reston vEDC csc-use1-1-1 will be automatically redirected to the redundant Miami vEDC csc-use1-1-0.

We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.
Dec 12, 15:11 UTC

Cisco Secure Access - Secure Advanced - Allow access to encrypted files

Resolved - The rollback has been completed, and the issue has been resolved.
Jan 14, 00:00 UTC

Identified - The engineering team has identified the issue and is currently performing a rollback to restore full functionality.
The rollback process may take up to three hours to complete.
Jan 13, 20:47 UTC

Investigating - The feature "allow access to encrypted files" located under Secure, Advanced is designed to allow encrypted files to bypass blocking, is currently not functioning as intended.
Our engineering team is actively working to resolve this issue.
Jan 13, 20:11 UTC

Jan 13, 2026

[Planned Maintenance] Canada vEDC1 ca-west-1_1 Out of Rotation

Completed - The scheduled maintenance has been completed.
Jan 13, 13:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 01:00 UTC

Scheduled - Please be advised that our services in Canada vEDC1 ca-west-1_1 will be taken out of rotation for a scheduled maintenance.

Maintenance Details
Date and Time: January 13th, 2026 at 01:00 UTC, to January 13th, 2026 at 13:00 UTC

Impact: During this period, all services that normally connect to the Canada vEDC1 ca-west-1_1 will be automatically redirected to the redundant Canada vEDC0 ca-west-1_1.

We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.

Important Update:
Please be advised that the scheduled maintenance has been postponed to a later date.
We will provide an update and make a new announcement once the new date is confirmed.

Thank you for your understanding. We remain committed to minimizing any potential impact.
Dec 22, 18:36 UTC

[Planned Maintenance] Cape Town vEDC1 af-south-1_1 Out of Rotation

Completed - The scheduled maintenance has been completed.
Jan 13, 05:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 17:00 UTC

Scheduled - Please be advised that our services in Cape Town vEDC1 af-south-1_1 will be taken out of rotation for a scheduled maintenance.

Maintenance Details
Date and Time: January 12th, 2026 at 17:00 UTC, to January 13th, 2026 at 05:00 UTC

Impact: During this period, all services that normally connect to the Cape Town vEDC1 af-south-1_1 will be automatically redirected to the redundant Cape Town vEDC0 af-south-1_1.

We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.

Important Update:
Please be advised that the scheduled maintenance has been postponed to a later date.
We will provide an update and make a new announcement once the new date is confirmed.

Thank you for your understanding. We remain committed to minimizing any potential impact.
Dec 22, 18:45 UTC

Jan 12, 2026

Cisco Secure Access - Dashboard – Experience Insights

Resolved - The incident is resolved at 13:21 UTC.
Engineering team identified and corrected an internal configuration.
Jan 12, 14:29 UTC

Investigating - It has been observed that since January 9th, the "Experience Insights" function is currently not operational in the Cisco Secure Access Portal.
Engineering team is working to fix this issue.
Jan 12, 14:20 UTC

Jan 11, 2026

Cisco Secure Access - Data Loss Prevention Scanning Services Unavailable/Intermittent

Resolved - The issue affecting DLP access policies for private firewall traffic has been resolved as of 15:30 UTC

All services are now operating normally.

We apologize for any inconvenience caused and thank you for your patience.
Jan 11, 15:31 UTC

Identified - We have identified the root cause of the issue affecting DLP access policies for private firewall traffic.

Remediation efforts are underway.

We are actively monitoring the situation and will provide a final update once the issue is fully resolved.
Jan 11, 15:00 UTC

Investigating - We are investigating an issue impacting Data Loss Prevention (DLP) functionality for all regions

Any DLP access policies for private firewall traffic, will not be evaluated and may fail open.

Our engineering teams are actively working to confirm the impact, identify the root cause, and implement a resolution.
Updates and additional details will be provided as new information becomes available.
Jan 11, 14:29 UTC

Jan 10, 2026

Cisco Secure Access - [Planned Maintenance] Zero Trust Access Maintenance between January 9th, 23:00 UTC and January 10th, 20:00 UTC

Completed - The scheduled maintenance has been completed.
Jan 10, 20:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 23:00 UTC

Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Date and Time: January 9th, 23:00 UTC to January 10th, 20:00 UTC

Impact
There will be a scheduled maintenance during which new Zero Trust Access client enrollments, new Zero Trust Access Resource Connector enrollments, and Online Certificate Status Protocol (OCSP) checks will be unavailable. Retry on OCSP and enrollments will pass after the maintenance is completed. Organizations created during this period will be onboarded immediately after the maintenance is completed. Existing enrollments will remain unaffected throughout the maintenance period.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Dec 19, 20:16 UTC

[Planned Maintenance] Canada vEDC0 ca-west-1_1 Out of Rotation

Completed - The scheduled maintenance has been completed.
Jan 10, 13:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 01:00 UTC

Scheduled - Please be advised that our services in Canada vEDC0 ca-west-1_1 will be taken out of rotation for a scheduled maintenance.

Maintenance Details
Date and Time: January 10th, 2026 at 01:00 UTC, to January 10th, 2026 at 13:00 UTC

Impact: During this period, all services that normally connect to the Canada vEDC0 ca-west-1_1 will be automatically redirected to the redundant Canada vEDC1 ca-west-1_1.

We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.

Important Update:
Please be advised that the scheduled maintenance has been postponed to a later date.
We will provide an update and make a new announcement once the new date is confirmed.

Thank you for your understanding. We remain committed to minimizing any potential impact.
Dec 22, 18:35 UTC

[Planned Maintenance] Cape Town vEDC0 af-south-1_1 Out of Rotation

Completed - The scheduled maintenance has been completed.
Jan 10, 05:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 17:00 UTC

Scheduled - Please be advised that our services in Cape Town vEDC0 af-south-1_1 will be taken out of rotation for a scheduled maintenance.

Maintenance Details
Date and Time: January 9th, 2026 at 17:00 UTC, to January 10th, 2026 at 05:00 UTC

Impact: During this period, all services that normally connect to the Cape Town vEDC0 af-south-1_1 will be automatically redirected to the redundant Cape Town vEDC1 af-south-1_1.

We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.

Important Update:
Please be advised that the scheduled maintenance has been postponed to a later date.
We will provide an update and make a new announcement once the new date is confirmed.

Thank you for your understanding. We remain committed to minimizing any potential impact.
Dec 22, 18:39 UTC

Jan 9, 2026

[Planned Maintenance] Miami DCv2 (csc-use1-1-0) Out of Rotation between January 7th 4:00 UTC and January 9th 22:30 UTC

Completed - The scheduled maintenance has been completed.
Jan 9, 22:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 04:00 UTC

Scheduled - Please be advised that our services in Miami DCv2 (csc-use1-1-0) will be taken out of rotation for a scheduled maintenance.

Maintenance Details
Date and Time: January 7th 4:00 UTC and January 9th 22:30 UTC

Impact: During this period, all services that normally connect to the Miami vEDC csc-use1-1-0 will be automatically redirected to the redundant Reston vEDC csc-use1-1-1.

We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.
Dec 12, 15:10 UTC

Cisco Secure Access -Tenant configuration missing from Dashboard.

Resolved - The issue affecting Tenant configuration missing from the Dashboard has been resolved as of 10:02UTC.
All services are now operating normally.
We apologize for any inconvenience caused and thank you for your patience.
Jan 9, 11:11 UTC

Monitoring - The issue has been identified and fixed by the ENG team. We are currently monitoring the situation and will provide updates as soon as they are available.
Jan 9, 10:15 UTC

Investigating - Tenant configuration not Loading in Cisco Secure Access Dashboard

We are currently investigating an issue causing Tenant configuration missing from the Cisco Secure Access dashboard.
Customers will not be able to view configured tenants (new or existing) on the dashboard. However, the tenants are correctly configured on the backend and are functioning as expected.
Updates will be provided as more information becomes available.
Jan 9, 09:58 UTC

Cisco Secure Access - [Scheduled Maintenance] RA-VPN upgrade, Jakarta / Hong Kong / Hyderabad - From 2026-01-08 17:30 UTC to 2026-01-09 00:00 UTC.

Completed - The scheduled maintenance has been completed.
Jan 9, 00:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 17:30 UTC

Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing Scheduled Maintenance as outlined below.

Maintenance Details
Date and Time: From 2026-01-08 17:30 UTC to 2026-01-09 00:00 UTC.

Impact
We are performing an upgrade of RA-VPN clusters.
Existing VPN sessions may be disconnected during the maintenance window.

Datacenters:
ap-southeast-3-1-1 - Jakarta
ap-east-1-1-1 - Hong Kong
ap-south-2-1-1 - Hyderabad

We’re Here to Help
If you have any questions or require assistance, please contact our support team.

Thank you for your understanding and continued trust as we work to enhance your Cisco Secure Access experience.
Dec 29, 05:21 UTC

Jan 8, 2026

Cisco Secure Access - [Scheduled Maintenance] RA-VPN upgrade, Hyderabad - From 2026-01-07 17:30 UTC to 2026-01-08 00:00 UTC.

Completed - The scheduled maintenance has been completed.
Jan 8, 00:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 17:30 UTC

Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing Scheduled Maintenance as outlined below.

Maintenance Details
Date and Time: From 2026-01-07 17:30 UTC to 2026-01-08 00:00 UTC.

Impact
We are performing an upgrade of RA-VPN clusters.
Existing VPN sessions may be disconnected during the maintenance window.

Datacenters:
ap-south-2-1-0 - Hyderabad

We’re Here to Help
If you have any questions or require assistance, please contact our support team.

Thank you for your understanding and continued trust as we work to enhance your Cisco Secure Access experience.
Dec 29, 04:50 UTC

Jan 7, 2026

Cisco Secure Access - [Scheduled Maintenance] RA-VPN upgrade, Jakarta / Hong Kong / Sydney - From 2026-01-07 14:30 UTC to 2026-01-07 21:00 UTC.

Completed - The scheduled maintenance has been completed.
Jan 7, 21:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 14:30 UTC

Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing Scheduled Maintenance as outlined below.

Maintenance Details
Date and Time: From 2026-01-07 14:30 UTC to 2026-01-07 21:00 UTC.

Impact
We are performing an upgrade of RA-VPN clusters.
Existing VPN sessions may be disconnected during the maintenance window.

Datacenters:
ap-southeast-3-1-0 - Jakarta
ap-east-1-1-0 - Hong Kong
ap-southeast-2-1-0 - Sydney

We’re Here to Help
If you have any questions or require assistance, please contact our support team.

Thank you for your understanding and continued trust as we work to enhance your Cisco Secure Access experience.
Dec 29, 04:47 UTC

[Planned Maintenance] Mexico vEDC1 mx-central-1_1 Out of Rotation

Completed - The scheduled maintenance has been completed.
Jan 7, 13:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 01:00 UTC

Scheduled - Please be advised that our services in Mexico vEDC1 mx-central-1_1 will be taken out of rotation for a scheduled maintenance.

Maintenance Details
Date and Time: January 7th, 2026 at 01:00 UTC, to January 7th, 2026 at 13:00 UTC

Impact: During this period, all services that normally connect to the Mexico vEDC1 mx-central-1_1 will be automatically redirected to the redundant Mexico vEDC0 mx-central-1_1.

We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.

Important Update:
Please be advised that the scheduled maintenance has been postponed to a later date.
We will provide an update and make a new announcement once the new date is confirmed.

Thank you for your understanding. We remain committed to minimizing any potential impact.
Dec 22, 18:30 UTC

[Planned Maintenance] Spain vEDC1 eu-south-2_1 Out of Rotation

Completed - The scheduled maintenance has been completed.
Jan 7, 05:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 17:00 UTC

Scheduled - Please be advised that our services in Spain vEDC1 eu-south-2_1 will be taken out of rotation for a scheduled maintenance.

Maintenance Details
Date and Time: January 6th, 2026 at 17:00 UTC, to January 7th, 2026 at 05:00 UTC

Impact: During this period, all services that normally connect to the Spain vEDC1 eu-south-2_1 will be automatically redirected to the redundant Spain vEDC0 eu-south-2_1.

We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.

Important Update:
Please be advised that the scheduled maintenance has been postponed to a later date.
We will provide an update and make a new announcement once the new date is confirmed.

Thank you for your understanding. We remain committed to minimizing any potential impact.
Dec 22, 18:32 UTC

Jan 6, 2026

Cisco Secure Access - [Scheduled Maintenance] RA-VPN upgrade, Sydney - From 2026-01-06 15:30 UTC to 2026-01-06 22:00 UTC.

Completed - The scheduled maintenance has been completed.
Jan 6, 22:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 15:30 UTC

Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing Scheduled Maintenance as outlined below.

Maintenance Details
Date and Time: From 2026-01-06 15:30 UTC to 2026-01-06 22:00 UTC.

Impact
We are performing an upgrade of RA-VPN clusters.
Existing VPN sessions may be disconnected during the maintenance window.

Datacenters:
ap-southeast-2-1-1 - Sydney

We’re Here to Help
If you have any questions or require assistance, please contact our support team.

Thank you for your understanding and continued trust as we work to enhance your Cisco Secure Access experience.
Dec 29, 04:29 UTC

[Planned Maintenance] Mexico vEDC0 mx-central-1_1 Out of Rotation

Completed - The scheduled maintenance has been completed.
Jan 6, 13:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 01:00 UTC

Scheduled - Please be advised that our services in Mexico vEDC0 mx-central-1_1 will be taken out of rotation for a scheduled maintenance.

Maintenance Details
Date and Time: January 6th, 2026 at 01:00 UTC, to January 6th, 2026 at 13:00 UTC

Impact: During this period, all services that normally connect to the Mexico vEDC0 mx-central-1_1 will be automatically redirected to the redundant Mexico vEDC1 mx-central-1_1.

We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.

Important Update:
Please be advised that the scheduled maintenance has been postponed to a later date.
We will provide an update and make a new announcement once the new date is confirmed.

Thank you for your understanding. We remain committed to minimizing any potential impact.
Dec 22, 18:24 UTC

Error downloading ThousandEyes module profile from SSE dashboard

Resolved - Subsequent investigation determined that this was a false-positive issue, and there was no customer facing impact.
Jan 6, 05:22 UTC

Investigating - We are currently investigating an issue where users are getting error downloading ThousandEyes module profile from SSE dashboard.
Jan 6, 04:40 UTC

[Planned Maintenance] Spain vEDC0 eu-south-2_1 Out of Rotation

Completed - The scheduled maintenance has been completed.
Jan 6, 05:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 17:00 UTC

Scheduled - Please be advised that our services in Spain vEDC0 eu-south-2_1 will be taken out of rotation for a scheduled maintenance.

Maintenance Details
Date and Time: January 5th, 2026 at 17:00 UTC, to January 6th, 2026 at 05:00 UTC

Impact: During this period, all services that normally connect to the Spain vEDC0 eu-south-2_1 will be automatically redirected to the redundant Spain vEDC1 eu-south-2_1.

We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.

Important Update:
Please be advised that the scheduled maintenance has been postponed to a later date.
We will provide an update and make a new announcement once the new date is confirmed.

Thank you for your understanding. We remain committed to minimizing any potential impact.
Dec 22, 18:29 UTC

Jan 5, 2026

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

All Systems Operational

About This Site

Scheduled Maintenance

[Planned Maintenance] Hong Kong vEDC0 ap-east-1_1_0 Out of Rotation. Jan 16, 2026 17:00 - Jan 17, 2026 05:00 UTC

Cisco Secure Access - [Emergency Maintenance] RA-VPN / Web Security / ZTA upgrades, Tokyo / Osaka / Singapore - From 2026-01-16 17:30 UTC to 2026-01-16 22:00 UTC. Jan 16, 2026 17:30-22:00 UTC

Cisco Secure Access - [Emergency Maintenance] RA-VPN / Web Security / ZTA upgrades, Mumbai / Hyderabad - From 2026-01-16 17:30 UTC to 2026-01-17 00:00 UTC. Jan 16, 2026 17:30 - Jan 17, 2026 00:00 UTC

[Planned Maintenance] Identity Service regular DB maintenance in China Jan 17, 2026 02:00-06:00 UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service upgrade Asia Pacific between 14:00 UTC and 18:00 UTC on 20th of January 2026 Jan 20, 2026 14:00-18:00 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Australia between 14:00 UTC and 22:00 UTC on 20th of January 2026 Jan 20, 2026 14:00-22:00 UTC

[Planned Maintenance] Cisco Secure Access - Maintenance Australia (Sydney) between 15:30 UTC and 21:30 UTC on January 20th Jan 20, 2026 15:30-21:30 UTC

[Planned Maintenance] Hong Kong vEDC1 ap-east-1_1_1 Out of Rotation. Jan 20, 2026 17:00 - Jan 21, 2026 05:00 UTC

[Planned Maintenance] São Paulo vEDC1 sa-east-1_1_1 Out of Rotation. Jan 20, 2026 22:00 - Jan 21, 2026 10:00 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Americas between 02:00 UTC and 10:00 UTC on 21st of January 2026 Jan 21, 2026 02:00-10:00 UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service upgrade Americas between 02:00 UTC and 06:00 UTC on 21st of January 2026 Jan 21, 2026 02:00-06:00 UTC

Cisco Secure Access - [Scheduled Maintenance] RA-VPN upgrade, Ohio / Oregon - From 2026-01-21 03:30 UTC to 2026-01-21 10:00 UTC. Jan 21, 2026 03:30-10:00 UTC

[Planned Maintenance] Planned Maintenance] Cisco Secure Access - Americas, Canada and Mexico - Network Tunnel Groups between 03:30 UTC and 09:30 UTC January 21st Jan 21, 2026 03:30-09:30 UTC

[Planned Maintenance] Virginia DCv2 (csc-use1-1-1) Out of Rotation between January 21st 4:00 UTC and January 23rd 22:30 UTC Jan 21, 2026 04:00 - Jan 23, 2026 22:30 UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service upgrade Asia Pacific between 13:00 UTC and 17:00 UTC on 21st of January 2026 Jan 21, 2026 13:00-17:00 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Asia Pacific and Australia between 13:00 UTC and 21:00 UTC on 21st of January 2026 Jan 21, 2026 13:00-21:00 UTC

[Planned Maintenance] Cisco Secure Access - Asia Pacific(Hong Kong, Jakarta) and Sydney - Network Tunnel Groups between 14:30 UTC and 20:30 UTC on January 21st Jan 21, 2026 14:30-20:30 UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service upgrade Asia Pacific (Osaka) between 16:00 UTC and 19:00 UTC on 21st of January 2026 Jan 21, 2026 16:00-19:00 UTC

[Planned Maintenance] Cisco Secure Access - Asia Pacific(India) - Network Tunnel Groups between 16:00 UTC and 22:00 UTC on January 21st Jan 21, 2026 16:00-22:00 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access Asia Pacific VPN between 16:00 UTC and 22:00 UTC on 21st of January 2026 Jan 21, 2026 16:00-22:00 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN India between 16:00 UTC and 00:00 UTC on 21st–22nd of January 2026 Jan 21, 2026 16:00 - Jan 22, 2026 00:00 UTC

[Planned Maintenance] Cisco Secure Access - Asia Pacific(Tokyo, Osaka and Singapore) - Network Tunnel Groups between 16:00 UTC and 22:00 UTC on January 21st Jan 21, 2026 16:00-22:00 UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service upgrade India West between 16:00 UTC and 20:00 UTC on 21st of January 2026 Jan 21, 2026 16:00-20:00 UTC

Cisco Secure Access - [Scheduled Maintenance] RA-VPN upgrade, Singapore - From 2026-01-21 17:30 UTC to 2026-01-21 22:00 UTC. Jan 21, 2026 17:30-22:00 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Europe and Africa between 20:00 UTC and 04:00 UTC on 21st–22nd of January 2026 Jan 21, 2026 20:00 - Jan 22, 2026 04:00 UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service upgrade EMEA and Africa between 20:00 UTC and 00:00 UTC on 21st of January 2026 / 22nd of January 2026 Jan 21, 2026 20:00 - Jan 22, 2026 00:00 UTC

[Planned Maintenance] Cisco Secure Access - UK, Europe(Frankfurt, Zurich, Milan, Spain, and Stockholm), Saudi Arabia, Israel, Middle East, and Cape Town - Network Tunnel Groups between 21:30 UTC January 21st and 03:30 UTC January 22nd Jan 21, 2026 21:30 - Jan 22, 2026 03:30 UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service upgrade Americas between 02:00 UTC and 06:00 UTC on 22nd of January 2026 Jan 22, 2026 02:00-06:00 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Americas between 02:00 UTC and 10:00 UTC on 22nd of January 2026 Jan 22, 2026 02:00-10:00 UTC

Cisco Secure Access - [Scheduled Maintenance] RA-VPN upgrade, Ohio / Oregon - From 2026-01-22 03:30 UTC to 2026-01-22 10:00 UTC. Jan 22, 2026 03:30-10:00 UTC

[Planned Maintenance] Cisco Secure Access - America, Canada, Mexico and Brazil - Network Tunnel Groups between 03:30 UTC and 09:30 UTC on January 22nd Jan 22, 2026 03:30-09:30 UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service upgrade Asia Pacific between 16:00 UTC and 20:00 UTC on 22nd of January 2026 Jan 22, 2026 16:00-20:00 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Asia Pacific between 16:00 UTC and 22:00 UTC on 22nd of January 2026 Jan 22, 2026 16:00-22:00 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Asia Pacific and India between 16:00 UTC and 00:00 UTC on 22nd–23rd of January 2026 Jan 22, 2026 16:00 - Jan 23, 2026 00:00 UTC

[Planned Maintenance] Cisco Secure Access - Asia Pacific(Tokyo, Osaka and Singapore)- Network Tunnel Groups between 16:00 UTC and 22:00 UTC on January 22nd Jan 22, 2026 16:00-22:00 UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service upgrade Asia Pacific (Osaka) between 16:00 UTC and 19:00 UTC on 22nd of January 2026 Jan 22, 2026 16:00-19:00 UTC

[Planned Maintenance] Cisco Secure Access - Asia Pacific(Hong Kong, India and Jakarta)- Network Tunnel Groups between 16:00 UTC and 22:00 UTC on January 22nd Jan 22, 2026 16:00-22:00 UTC

Cisco Secure Access - [Scheduled Maintenance] RA-VPN upgrade, Singapore - From 2026-01-22 17:30 UTC to 2026-01-22 22:00 UTC. Jan 22, 2026 17:30-22:00 UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service upgrade EMEA and Africa between 20:00 UTC and 00:00 UTC on 22nd of January 2026 / 23rd of January 2026 Jan 22, 2026 20:00 - Jan 23, 2026 00:00 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Europe and Africa between 20:00 UTC and 04:00 UTC on 22nd–23rd of January 2026 Jan 22, 2026 20:00 - Jan 23, 2026 04:00 UTC

[Planned Maintenance] Cisco Secure Access - UK, Europe(Frankfurt, Zurich, Milan, Spain and Stockholm), Middle East, Israel, Saudi Arabia, and Cape Town - Network Tunnel Groups between 21:30 UTC January 22nd and 03:30 UTC January 23rd Jan 22, 2026 21:30 - Jan 23, 2026 03:30 UTC

[Planned Maintenance] Planned Maintenance] Cisco Secure Access - Brazil - Network Tunnel Groups between 03:30 UTC and 09:30 UTC January 23rd Jan 23, 2026 03:30-09:30 UTC

[Planned Maintenance] Sydney vEDC0 ap-southeast-2_1_0 Out of Rotation. Jan 23, 2026 09:00-21:00 UTC

[Planned Maintenance] London vEDC0 eu-west-2_1_0 Out of Rotation. Jan 23, 2026 18:00 - Jan 24, 2026 06:00 UTC

[Planned Maintenance] Cisco Secure Access - Global - Network Tunnel Groups between 00:00 UTC and 10:00 UTC on January 24th Jan 24, 2026 00:00-10:00 UTC

[Planned Maintenance] Sydney vEDC1 ap-southeast-2_1_1 Out of Rotation. Jan 27, 2026 09:00-21:00 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Australia between 14:00 UTC and 22:00 UTC on 27th of January 2026 Jan 27, 2026 14:00-22:00 UTC

[Planned Maintenance] London vEDC1 eu-west-2_1_1 Out of Rotation. Jan 27, 2026 18:00 - Jan 28, 2026 06:00 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Asia Pacific and Australia between 01:00 UTC and 09:00 UTC on 28th of January 2026 Jan 28, 2026 01:00-09:00 UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Americas between 02:00 UTC and 10:00 UTC on 28th of January 2026 Jan 28, 2026 02:00-10:00 UTC

Past Incidents

[Planned Maintenance] Hong Kong vEDC0 ap-east-1_1_0 Out of Rotation. Jan `16`, `2026` `17:00` - Jan `17`, `2026` `05:00` UTC

Cisco Secure Access - [Emergency Maintenance] RA-VPN / Web Security / ZTA upgrades, Tokyo / Osaka / Singapore - From 2026-01-16 17:30 UTC to 2026-01-16 22:00 UTC. Jan `16`, `2026` `17:30`-`22:00` UTC

Cisco Secure Access - [Emergency Maintenance] RA-VPN / Web Security / ZTA upgrades, Mumbai / Hyderabad - From 2026-01-16 17:30 UTC to 2026-01-17 00:00 UTC. Jan `16`, `2026` `17:30` - Jan `17`, `2026` `00:00` UTC

[Planned Maintenance] Identity Service regular DB maintenance in China Jan `17`, `2026` `02:00`-`06:00` UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service upgrade Asia Pacific between 14:00 UTC and 18:00 UTC on 20th of January 2026 Jan `20`, `2026` `14:00`-`18:00` UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Australia between 14:00 UTC and 22:00 UTC on 20th of January 2026 Jan `20`, `2026` `14:00`-`22:00` UTC

[Planned Maintenance] Cisco Secure Access - Maintenance Australia (Sydney) between 15:30 UTC and 21:30 UTC on January 20th Jan `20`, `2026` `15:30`-`21:30` UTC

[Planned Maintenance] Hong Kong vEDC1 ap-east-1_1_1 Out of Rotation. Jan `20`, `2026` `17:00` - Jan `21`, `2026` `05:00` UTC

[Planned Maintenance] São Paulo vEDC1 sa-east-1_1_1 Out of Rotation. Jan `20`, `2026` `22:00` - Jan `21`, `2026` `10:00` UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Americas between 02:00 UTC and 10:00 UTC on 21st of January 2026 Jan `21`, `2026` `02:00`-`10:00` UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service upgrade Americas between 02:00 UTC and 06:00 UTC on 21st of January 2026 Jan `21`, `2026` `02:00`-`06:00` UTC

Cisco Secure Access - [Scheduled Maintenance] RA-VPN upgrade, Ohio / Oregon - From 2026-01-21 03:30 UTC to 2026-01-21 10:00 UTC. Jan `21`, `2026` `03:30`-`10:00` UTC

[Planned Maintenance] Planned Maintenance] Cisco Secure Access - Americas, Canada and Mexico - Network Tunnel Groups between 03:30 UTC and 09:30 UTC January 21st Jan `21`, `2026` `03:30`-`09:30` UTC

[Planned Maintenance] Virginia DCv2 (csc-use1-1-1) Out of Rotation between January 21st 4:00 UTC and January 23rd 22:30 UTC Jan `21`, `2026` `04:00` - Jan `23`, `2026` `22:30` UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service upgrade Asia Pacific between 13:00 UTC and 17:00 UTC on 21st of January 2026 Jan `21`, `2026` `13:00`-`17:00` UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Asia Pacific and Australia between 13:00 UTC and 21:00 UTC on 21st of January 2026 Jan `21`, `2026` `13:00`-`21:00` UTC

[Planned Maintenance] Cisco Secure Access - Asia Pacific(Hong Kong, Jakarta) and Sydney - Network Tunnel Groups between 14:30 UTC and 20:30 UTC on January 21st Jan `21`, `2026` `14:30`-`20:30` UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service upgrade Asia Pacific (Osaka) between 16:00 UTC and 19:00 UTC on 21st of January 2026 Jan `21`, `2026` `16:00`-`19:00` UTC

[Planned Maintenance] Cisco Secure Access - Asia Pacific(India) - Network Tunnel Groups between 16:00 UTC and 22:00 UTC on January 21st Jan `21`, `2026` `16:00`-`22:00` UTC

Cisco Secure Access - [Planned Maintenance] Remote Access Asia Pacific VPN between 16:00 UTC and 22:00 UTC on 21st of January 2026 Jan `21`, `2026` `16:00`-`22:00` UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN India between 16:00 UTC and 00:00 UTC on 21st–22nd of January 2026 Jan `21`, `2026` `16:00` - Jan `22`, `2026` `00:00` UTC

[Planned Maintenance] Cisco Secure Access - Asia Pacific(Tokyo, Osaka and Singapore) - Network Tunnel Groups between 16:00 UTC and 22:00 UTC on January 21st Jan `21`, `2026` `16:00`-`22:00` UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service upgrade India West between 16:00 UTC and 20:00 UTC on 21st of January 2026 Jan `21`, `2026` `16:00`-`20:00` UTC

Cisco Secure Access - [Scheduled Maintenance] RA-VPN upgrade, Singapore - From 2026-01-21 17:30 UTC to 2026-01-21 22:00 UTC. Jan `21`, `2026` `17:30`-`22:00` UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Europe and Africa between 20:00 UTC and 04:00 UTC on 21st–22nd of January 2026 Jan `21`, `2026` `20:00` - Jan `22`, `2026` `04:00` UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service upgrade EMEA and Africa between 20:00 UTC and 00:00 UTC on 21st of January 2026 / 22nd of January 2026 Jan `21`, `2026` `20:00` - Jan `22`, `2026` `00:00` UTC

[Planned Maintenance] Cisco Secure Access - UK, Europe(Frankfurt, Zurich, Milan, Spain, and Stockholm), Saudi Arabia, Israel, Middle East, and Cape Town - Network Tunnel Groups between 21:30 UTC January 21st and 03:30 UTC January 22nd Jan `21`, `2026` `21:30` - Jan `22`, `2026` `03:30` UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service upgrade Americas between 02:00 UTC and 06:00 UTC on 22nd of January 2026 Jan `22`, `2026` `02:00`-`06:00` UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Americas between 02:00 UTC and 10:00 UTC on 22nd of January 2026 Jan `22`, `2026` `02:00`-`10:00` UTC

Cisco Secure Access - [Scheduled Maintenance] RA-VPN upgrade, Ohio / Oregon - From 2026-01-22 03:30 UTC to 2026-01-22 10:00 UTC. Jan `22`, `2026` `03:30`-`10:00` UTC

[Planned Maintenance] Cisco Secure Access - America, Canada, Mexico and Brazil - Network Tunnel Groups between 03:30 UTC and 09:30 UTC on January 22nd Jan `22`, `2026` `03:30`-`09:30` UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service upgrade Asia Pacific between 16:00 UTC and 20:00 UTC on 22nd of January 2026 Jan `22`, `2026` `16:00`-`20:00` UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Asia Pacific between 16:00 UTC and 22:00 UTC on 22nd of January 2026 Jan `22`, `2026` `16:00`-`22:00` UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Asia Pacific and India between 16:00 UTC and 00:00 UTC on 22nd–23rd of January 2026 Jan `22`, `2026` `16:00` - Jan `23`, `2026` `00:00` UTC

[Planned Maintenance] Cisco Secure Access - Asia Pacific(Tokyo, Osaka and Singapore)- Network Tunnel Groups between 16:00 UTC and 22:00 UTC on January 22nd Jan `22`, `2026` `16:00`-`22:00` UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service upgrade Asia Pacific (Osaka) between 16:00 UTC and 19:00 UTC on 22nd of January 2026 Jan `22`, `2026` `16:00`-`19:00` UTC

[Planned Maintenance] Cisco Secure Access - Asia Pacific(Hong Kong, India and Jakarta)- Network Tunnel Groups between 16:00 UTC and 22:00 UTC on January 22nd Jan `22`, `2026` `16:00`-`22:00` UTC

Cisco Secure Access - [Scheduled Maintenance] RA-VPN upgrade, Singapore - From 2026-01-22 17:30 UTC to 2026-01-22 22:00 UTC. Jan `22`, `2026` `17:30`-`22:00` UTC

Cisco Secure Access - [Planned Maintenance] Firewall as a Service upgrade EMEA and Africa between 20:00 UTC and 00:00 UTC on 22nd of January 2026 / 23rd of January 2026 Jan `22`, `2026` `20:00` - Jan `23`, `2026` `00:00` UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Europe and Africa between 20:00 UTC and 04:00 UTC on 22nd–23rd of January 2026 Jan `22`, `2026` `20:00` - Jan `23`, `2026` `04:00` UTC

[Planned Maintenance] Cisco Secure Access - UK, Europe(Frankfurt, Zurich, Milan, Spain and Stockholm), Middle East, Israel, Saudi Arabia, and Cape Town - Network Tunnel Groups between 21:30 UTC January 22nd and 03:30 UTC January 23rd Jan `22`, `2026` `21:30` - Jan `23`, `2026` `03:30` UTC

[Planned Maintenance] Planned Maintenance] Cisco Secure Access - Brazil - Network Tunnel Groups between 03:30 UTC and 09:30 UTC January 23rd Jan `23`, `2026` `03:30`-`09:30` UTC

[Planned Maintenance] Sydney vEDC0 ap-southeast-2_1_0 Out of Rotation. Jan `23`, `2026` `09:00`-`21:00` UTC

[Planned Maintenance] London vEDC0 eu-west-2_1_0 Out of Rotation. Jan `23`, `2026` `18:00` - Jan `24`, `2026` `06:00` UTC

[Planned Maintenance] Cisco Secure Access - Global - Network Tunnel Groups between 00:00 UTC and 10:00 UTC on January 24th Jan `24`, `2026` `00:00`-`10:00` UTC

[Planned Maintenance] Sydney vEDC1 ap-southeast-2_1_1 Out of Rotation. Jan `27`, `2026` `09:00`-`21:00` UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Australia between 14:00 UTC and 22:00 UTC on 27th of January 2026 Jan `27`, `2026` `14:00`-`22:00` UTC

[Planned Maintenance] London vEDC1 eu-west-2_1_1 Out of Rotation. Jan `27`, `2026` `18:00` - Jan `28`, `2026` `06:00` UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Asia Pacific and Australia between 01:00 UTC and 09:00 UTC on 28th of January 2026 Jan `28`, `2026` `01:00`-`09:00` UTC

Cisco Secure Access - [Planned Maintenance] Remote Access VPN Americas between 02:00 UTC and 10:00 UTC on 28th of January 2026 Jan `28`, `2026` `02:00`-`10:00` UTC