All Systems Operational

About This Site

Cisco Secure Access has a global infrastructure with built in redundancy and failover routing designed to minimize any planned or unplanned outages.

Secure Access provides complete transparency so you can always see the current status of all the Secure Access cloud services.

* The China (Beijing) data center is operated by Digital China Cloud (DCC), a Cisco partner providing Secure Access services in mainland China for multinational customers. For more information about this datacenter click here.

Asia Pacific (Hong Kong) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Asia Pacific (Jakarta) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Asia Pacific (Osaka) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Asia Pacific (Singapore) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Africa (South Africa) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Asia Pacific (Tokyo) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Australia (Sydney) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Brazil Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Canada (Central) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
China (Beijing)* Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Reporting and Logging Operational
Web Security Operational
Dashboard Operational
Identity Operational
Europe (Germany) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Europe (Stockholm) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
India (South) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
India (West) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Israel (Tel Aviv) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Middle East (UAE) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Saudi Arabia Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention (LA) Operational
DNS Operational
Experience Insights (LA) Operational
Network Tunnel Groups (LA) Operational
Policy Enforcement Operational
Remote Access VPN (LA) Operational
Remote Browser Isolation (LA) Operational
Reporting and Logging Operational
Reserved IP (LA) Operational
Resource Connector (LA) Operational
Web Security (LA) Operational
Zero Trust Access (LA) Operational
Switzerland (Zurich) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
United Kingdom Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
US (California) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
US (Midwest) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
US (Pacific Northwest) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
US (Virginia) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Global Operational
Cloud Malware Protection Operational
Dashboard Operational
Documentation Operational
Identity Operational
Support Ticketing System Operational
Warn/Block Pages Operational
Zero Trust Access DNS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[Planned Maintenance] Identity Database between 09:00 to 11:00 UTC on May 19th May 19, 2025 09:00-11:00 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 09:00 UTC to 11:00 UTC on May 19th


Impact
We will be performing backend updates on the identity database during this maintenance window. There will be no impact on customers.


We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Posted on May 15, 2025 - 12:44 UTC

[Planned Maintenance] Australia (Sydney) between 16:30 to 21:30 UTC on May 20th May 20, 2025 16:30-21:30 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 16:30 to 21:30 UTC on May 20th


Impact
Network Tunnel Groups: Customer tunnels at the following DCs below will failover to the other Hub DC in the region.

Australia (Sydney) - sse-apse-2-1-1


We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Posted on May 13, 2025 - 20:14 UTC

[Planned Maintenance] US (Virginia),US (Midwest), Canada (Central), US (Pacific Northwest), Brazil between 02:30 to 07:30 UTC on May 21st May 21, 2025 02:30-07:30 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 02:30 to 07:30 UTC on May 21st


Impact
Network Tunnel Groups: Customer tunnels at the following DCs below will failover to the other Hub DC in the region.

US (Virginia) - sse-use-1-1-0
US (Midwest) - sse-use-2-1-0
US (Virginia) - csc-use-1-1-0
Canada (Central) - sse-cac-1-1-0
US (Pacific Northwest) - sse-usw-2-1-0
US (Pacific Northwest) - csc-usw-1-1-0
Brazil – sse-sae-1-1-0



We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Posted on May 13, 2025 - 20:17 UTC

[Planned Maintenance] China (Beijing) Datacenter from 04:30 UTC to 10:00 UTC on May 21st May 21, 2025 04:30-10:00 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 04:30 UTC to 10:00 UTC on May 21st


Impact
Identity: Any changes made to Active Directory, Entra, or OKTA provisioning during this time will experience delayed processing.


We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Posted on May 15, 2025 - 17:20 UTC

[Planned Maintenance] Australia (Sydney),Asia Pacific (Tokyo), Asia Pacific (Osaka), Asia Pacific (Hong Kong) between 14:30 to 19:30 UTC on May 21st May 21, 2025 14:30-19:30 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 14:30 to 19:30 UTC on May 21st


Impact
Network Tunnel Groups: Customer tunnels at the following DCs below will failover to the other Hub DC in the region.

Australia (Sydney) - sse-apse-2-1-0
Asia Pacific (Tokyo) – sse-apne-1-1-0
Asia Pacific (Osaka) – sse-apne-3-1-0
Asia Pacific (Hong Kong) – sse-ape-1-1-0


We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Posted on May 13, 2025 - 20:20 UTC

[Planned Maintenance] Asia Pacific (Singapore), Asia Pacific (Jakarta), India (West), India (South) between 17:30 to 22:30 UTC on May 21st May 21, 2025 17:30-22:30 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 17:30 to 22:30 UTC on May 21st


Impact
Network Tunnel Groups: Customer tunnels at the following DCs below will failover to the other Hub DC in the region.

Asia Pacific (Singapore) – sse-apse-1-1-0
Asia Pacific (Jakarta) - sse-apse-3-1-0
India (West) – sse-aps-1-1-0
India (South) – sse-aps-2-1-0


We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Posted on May 13, 2025 - 20:22 UTC

[Planned Maintenance] United Kingdom, Europe (Germany), Switzerland (Zurich), Europe (Stockholm), Saudi Arabia, Israel (Tel Aviv), Africa (South Africa) between 21:30 May 21st to 02:30 May 22nd May 21, 2025 21:30 - May 22, 2025 02:30 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 21:30 May 21st to 02:30 May 22nd


Impact
Network Tunnel Groups: Customer tunnels at the following DCs below will failover to the other Hub DC in the region.

United Kingdom - see-euw-2-1-0
Europe (Germany) - see-euc-1-1-0
Switzerland (Zurich) – sse-euc-2-1-0
Europe (Stockholm) – sse-eun-1-1-0
Saudi Arabia - csc-mec-2-1-0
Israel (Tel Aviv) - sse-ilc-1-1-0
Africa (South Africa) – sse-afs-1-1-0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Posted on May 13, 2025 - 20:54 UTC

[Planned Maintenance] US (Virginia),US (Midwest), Canada (Central), US (Pacific Northwest), Brazil between 02:30 to 07:30 UTC on May 22nd May 22, 2025 02:30-07:30 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 02:30 to 07:30 UTC on May 22nd


Impact
Network Tunnel Groups: Customer tunnels at the following DCs below will failover to the other Hub DC in the region.

US (Virginia) - sse-use-1-1-1
US (Midwest) - sse-use-2-1-1
US (Virginia) - csc-use-1-1-1
Canada (Central) - sse-cac-1-1-1
US (Pacific Northwest) - sse-usw-2-1-1
US (Pacific Northwest) - csc-usw-1-1-1
Brazil – sse-sae-1-1-1


We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Posted on May 13, 2025 - 20:24 UTC

[Planned Maintenance] Asia Pacific (Tokyo), Asia Pacific (Osaka), Asia Pacific (Hong Kong) between 14:30 to 19:30 UTC on May 22nd May 22, 2025 14:30-19:30 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 14:30 to 19:30 UTC on May 22nd


Impact
Network Tunnel Groups: Customer tunnels at the following DCs below will failover to the other Hub DC in the region.

Asia Pacific (Tokyo) – sse-apne-1-1-1
Asia Pacific (Osaka) – sse-apne-3-1-1
Asia Pacific (Hong Kong) – sse-ape-1-1-1


We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Posted on May 13, 2025 - 20:26 UTC

Planned Maintenance] Asia Pacific (Singapore), Asia Pacific (Jakarta), India (West), India (South) between 17:30 to 22:30 UTC on May 22nd May 22, 2025 17:30-22:30 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 17:30 to 22:30 UTC on May 21st


Impact
Network Tunnel Groups: Customer tunnels at the following DCs below will failover to the other Hub DC in the region.

Asia Pacific (Singapore) - sse-apse-1-1-1
Asia Pacific (Jakarta) - sse-apse-3-1-1
India (West) – sse-aps-1-1-1
India (South) – sse-aps-2-1-1


We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Posted on May 13, 2025 - 20:27 UTC

[Planned Maintenance] United Kingdom, Europe (Germany), Switzerland (Zurich), Europe (Stockholm), Saudi Arabia, Israel (Tel Aviv), Africa (South Africa) between 21:30 May 22nd to 02:30 May 23rd May 22, 2025 21:30 - May 23, 2025 02:30 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 21:30 May 22nd to 02:30 May 23rd


Impact
Network Tunnel Groups: Customer tunnels at the following DCs below will failover to the other Hub DC in the region.

United Kingdom - see-euw-2-1-1
Europe (Germany) - see-euc-1-1-1
Switzerland (Zurich) – sse-euc-2-1-1
Europe (Stockholm) – sse-eun-1-1-1
Saudi Arabia - csc-mec-2-1-1
Israel (Tel Aviv) - sse-ilc-1-1-1
Africa (South Africa) – sse-afs-1-1-1


We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Posted on May 13, 2025 - 20:51 UTC
May 18, 2025

No incidents reported today.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025
Resolved - This incident has been resolved.
May 13, 15:57 UTC
Investigating - We are investigating an issue impacting the Jeddah data center for Cisco Secure Access, we will provide further updates as more information becomes available.
May 13, 15:24 UTC
May 12, 2025
Resolved - This incident has been resolved.
May 12, 11:46 UTC
Identified - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Date and Time: 09:00 to 13:00 UTC on May 12th


Impact
We will be performing updates on the identity database during this maintenance window. Changes to Active Directory, Entra, and OKTA provisioning might be delayed. There should be no other impact during this maintenance.


We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

May 12, 00:25 UTC
May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025
Completed - The scheduled maintenance has been completed.
May 8, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 05:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 05:00 and 10:00 UTC May 8th

Impact
Network Tunnel Groups: Customer tunnels at the following DCs below will failover to the other Hub DC in the region.

Canada (Central) – sse-cac-1-1-1
US (Virginia) – sse-use-1-1-1
US (Pacific Northwest) – sse-usw-2-1-1
Brazil – sse-sae-1-1-1
US (Virginia) – csc-use-1-1-1
US (Pacific Northwest) csc-usw-1-1-1
US (Midwest) – sse-use-2-1-1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

May 2, 22:34 UTC
Completed - The scheduled maintenance has been completed.
May 8, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 20:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 20:00 UTC May 7th and 01:00 UTC May 8th

Impact
Network Tunnel Groups: Customer tunnels at the following DCs below will failover to the other Hub DC in the region.

India (West) – sse-aps-1-1-1
India (South) – sse-aps-2-1-1
United Kingdom – sse-euw2-1-1
Europe (Stockholm) – sse-eun-1-1-1
Europe (Germany) – sse-euc-1-1-1
Switzerland (Zurich) – sse-euc-2-1-1
Saudi Arabia – csc-mec-2-1-1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

May 2, 22:30 UTC
May 7, 2025
Completed - The scheduled maintenance has been completed.
May 7, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 17:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 17:00 and 22:00 UTC May 7th

Impact
Network Tunnel Groups: Customer tunnels at the following DCs below will failover to the other Hub DC in the region.

Asia Pacific (Singapore) – sse-apse-1-1-1
Asia Pacific (Jakarta) – sse-apse-3-1-1
Africa (South Africa) – sse-afs-1-1-1
Israel (Tel Aviv) – sse-ilc-1-1-1
Middle East (UAE) – sse-mec-1-1-1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

May 2, 22:26 UTC
Completed - The scheduled maintenance has been completed.
May 7, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 13:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 13:00 and 18:00 UTC May 7th

Impact
Network Tunnel Groups: Customer tunnels at the following DCs below will failover to the other Hub DC in the region.

Asia Pacific (Tokyo) – sse-apne-1-1-1
Asia Pacific (Osaka) – sse-apne-3-1-1
Australia (Sydney) – sse-apse-2-1-1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

May 2, 22:23 UTC
Completed - The scheduled maintenance has been completed.
May 7, 14:00 UTC
Update - Scheduled maintenance is currently in progress and will end at 15:00 UTC May 7th.
May 7, 10:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 09:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 09:00 and 14:00 UTC May 7th

Impact
Network Tunnel Groups: Customer tunnels at the following DCs below will failover to the other Hub DC in the region.

US (Virginia) – csc-use-1-1-0
US (Pacific Northwest) – csc-usw-1-1-0
US (Midwest) – sse-use-2-1-0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

May 2, 22:21 UTC
Completed - The scheduled maintenance has been completed.
May 7, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 05:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 7, 01:58 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 05:00 and 10:00 UTC May 7th

Impact
Network Tunnel Groups: Customer tunnels at the following DCs below will failover to the other Hub DC in the region.

Canada (Central) – sse-cac-1-1-0
US (Virginia) – sse-use-1-1-0
US (Pacific Northwest) – sse-usw-2-1-0
Brazil – sse-sae-1-1-0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

May 2, 22:18 UTC
Completed - The scheduled maintenance has been completed.
May 7, 02:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 01:17 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 01:17 to 02:03 UTC May 7th

Impact
Network Tunnel Groups: Customer tunnels at the following DCs below will failover to the other Hub DC in the region.

India (West) – sse-aps-1-1-0
India (South) – sse-aps-2-1-0
United Kingdom – sse-euw2-1-0
Europe (Stockholm) – sse-eun-1-1-0
Europe (Germany) – sse-euc-1-1-0
Switzerland (Zurich) – sse-euc-2-1-0
Saudi Arabia – csc-mec-2-1-0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

May 7, 01:16 UTC
Completed - The scheduled maintenance has been completed.
May 7, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 20:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 20:00 UTC May 6th and 00:00 UTC May 7th

Impact
Network Tunnel Groups: Customer tunnels at the following DCs below will failover to the other Hub DC in the region.

India (West) – sse-aps-1-1-0
India (South) – sse-aps-2-1-0
United Kingdom – sse-euw2-1-0
Europe (Stockholm) – sse-eun-1-1-0
Europe (Germany) – sse-euc-1-1-0
Switzerland (Zurich) – sse-euc-2-1-0
Saudi Arabia – csc-mec-2-1-0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

May 2, 22:16 UTC
May 6, 2025
Completed - The scheduled maintenance has been completed.
May 6, 22:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 21:09 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 21:00 and 22:00 UTC May 6th


Impact
Network Tunnel Groups: Customer tunnels at the following DCs below will failover to the other Hub DC in the region.

Asia Pacific (Hong Kong) – sse-ape-1-1-0
Asia Pacific (Jakarta) - sse-apse-3-1-0
Asia Pacific (Singapore) - sse-apse-1-1-0
Africa (South Africa) – sse-afs-1-1-0
Israel (Tel Aviv) – sse-ilc-1-1-0
Middle East (UAE) – sse-mec-1-1-0


We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

May 6, 21:08 UTC
Completed - The scheduled maintenance has been completed.
May 6, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 17:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 17:00 and 21:00 UTC May 6th

Impact
Network Tunnel Groups: Customer tunnels at the following DCs below will failover to the other Hub DC in the region.

Asia Pacific (Hong Kong) – sse-ape-1-1-0
Asia Pacific (Jakarta) - sse-apse-3-1-0
Asia Pacific (Singapore) - sse-apse-1-1-0
Africa (South Africa) – sse-afs-1-1-0
Israel (Tel Aviv) – sse-ilc-1-1-0
Middle East (UAE) – sse-mec-1-1-0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

May 2, 22:12 UTC
Completed - The scheduled maintenance has been completed.
May 6, 17:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 13:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 13:00 and 17:00 UTC May 6th

Impact
Network Tunnel Groups: Customer tunnels at the following DCs below will failover to the other Hub DC in the region.

Asia Pacific (Tokyo) – sse-apne-1-1-0
Asia Pacific (Osaka) – sse-apne-3-1-0
Australia (Sydney) – sse-apse-2-1-0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

May 2, 22:07 UTC
Completed - The scheduled maintenance has been completed.
May 6, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 09:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 09:00 to 11:00 UTC on May 6th


Impact
We will be performing updates on the identity database during this maintenance window. Changes to Active Directory, Entra, and OKTA provisioning might be delayed. There should be no other impact during this maintenance.


We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

May 2, 02:11 UTC
May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.