In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 2025 - 01:00 UTC
Scheduled - Please be advised that our Los Angeles data center will be taken out of rotation for scheduled maintenance from October 16, 2025, at 01:00 UTC to October 17, 2025, at 14:00 UTC.


During this period, all traffic will be automatically redirected to the closest available data center to ensure continued service availability. No action is required on your part.

Oct 16, 2025 01:00 - Oct 17, 2025 14:00 UTC

About This Site

Cisco Secure Access has a global infrastructure with built in redundancy and failover routing designed to minimize any planned or unplanned outages.

Secure Access provides complete transparency so you can always see the current status of all the Secure Access cloud services.

* The China (Beijing) data center is operated by Digital China Cloud (DCC), a Cisco partner providing Secure Access services in mainland China for multinational customers. For more information about this datacenter click here.

Asia Pacific (Hong Kong) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Asia Pacific (Jakarta) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Asia Pacific (Osaka) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Asia Pacific (Singapore) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Africa (South Africa) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Asia Pacific (Tokyo) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Australia (Sydney) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Brazil Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Canada (Central) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
China (Beijing)* Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Reporting and Logging Operational
Web Security Operational
Dashboard Operational
Identity Operational
Europe (Germany) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Europe (Stockholm) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
India (South) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
India (West) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Israel (Tel Aviv) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Middle East (UAE) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Saudi Arabia Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention (LA) Operational
DNS Operational
Experience Insights (LA) Operational
Network Tunnel Groups (LA) Operational
Policy Enforcement Operational
Remote Access VPN (LA) Operational
Remote Browser Isolation (LA) Operational
Reporting and Logging Operational
Reserved IP (LA) Operational
Resource Connector (LA) Operational
Web Security (LA) Operational
Zero Trust Access (LA) Operational
Switzerland (Zurich) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
United Kingdom Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
US (California) Under Maintenance
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Under Maintenance
Experience Insights Operational
Network Tunnel Groups Under Maintenance
Policy Enforcement Operational
Remote Access VPN Under Maintenance
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Under Maintenance
Resource Connector Under Maintenance
Web Security Operational
Zero Trust Access Operational
US (Midwest) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
US (Pacific Northwest) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
US (Virginia) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Global Operational
Cloud Malware Protection Operational
Dashboard Operational
Documentation Operational
Identity Operational
Support Ticketing System Operational
Warn/Block Pages Operational
Zero Trust Access Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Virtual Appliance Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[Planned Maintenance] Cisco Secure Access Web Security infrastructure between 16:00 UTC to 18:00 UTC on Oct 24th Oct 17, 2025 16:00-18:00 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 16:00 UTC to 18:00 UTC on October 24th

Datacenters
Singapore
Jakarta
Mumbai
Hyderabad
Sydney
Tokyo
Osaka
Hong Kong

Impact:
We will be performing routine infrastructure maintenance during the upcoming window. While this work is not expected to affect the availability or performance of customer facing services, we are issuing this notification as a proactive step to ensure transparency and provide advance notice of all scheduled operational activities.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Posted on Oct 17, 2025 - 00:26 UTC

[Planned Maintenance] Cisco Secure Access RAVPN infrastructure between 09:00 UTC Oct 18th to 18:00 UTC on Oct 19th Oct 18, 2025 09:00 - Oct 19, 2025 18:00 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: Oct 18th, 09:00 UTC to Oct 19th, 18:00 UTC

Impact
We are performing maintenance on our Cisco Secure Access RAVPN infrastructure. Loss of VPN session connectivity during this maintenance window is not expected. This should be seamless and agnostic maintenance for RAVPN customers. We are making sure customers are informed.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Posted on Oct 13, 2025 - 19:02 UTC

[Planned Maintenance] Cisco Secure Access Global Identity Streaming Platform Maintenance between 12:30 UTC to 14:30 UTC on Oct 18th Oct 18, 2025 12:30-14:30 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details

Date and Time: 12:30 UTC to 14:30 UTC on October 18th

Datacenters
Global core data centers

Impact:
We will be performing routine service platform maintenance during the upcoming window, between which, users may experience brief delays when creating new identities or making changes to existing ones. However, access to current identities and all other Secure Access features will not be impacted. All other services will continue to function normally.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Posted on Oct 17, 2025 - 02:31 UTC

[Planned Maintenance] Cisco Secure Access - Maintenance Australia (Sydney) between 16:30 UTC and 20:30 UTC on October 21st Oct 21, 2025 16:30-20:30 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: October 21st, 16:30 UTC to October 21st, 20:30 UTC

Impact
Customer IPSec Tunnels will fail over to other VEDC. Customer traffic will not be interrupted. Only one VEDC in the region will be updated at a time.
Australia (Sydney) - ap-southeast-2-1-1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Posted on Oct 13, 2025 - 14:41 UTC

[Planned Maintenance] Cisco Secure Access - North America and South America between 02:30 UTC and 06:30 UTC October 22nd Oct 22, 2025 02:30-06:30 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 02:30 UTC to 06:30 UTC on October 22nd

Impact:
Customer IPSec Tunnels will fail over to other VEDC. Customer traffic will not be interrupted. Only one VEDC in the region will be updated at a time.

Virginia-1 (sse-use-1-1-0)
Ohio-1 (sse-use-2-1-0)
DCv2 Miami (csc-use1-1-0)
Canada-1 (sse-cac-1-1-0)
Oregon-1 (sse-usw-2-1-0)
DCv2 LAX (csc-usw1-1-0)
Sao Paulo-1 (sse-sae-1-1-0)

Action:
Please ensure that your redundant tunnel to the secondary Data Center is functioning correctly to maintain high availability.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Posted on Oct 13, 2025 - 14:49 UTC

[Planned Maintenance] Cisco Secure Access - Asia Pacific and Australia between 14:30 UTC and 18:30 UTC October 22nd Oct 22, 2025 14:30-18:30 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 14:30 UTC to 18:30 UTC on October 22nd

Impact:
Customer IPSec Tunnels will fail over to other VEDC. Customer traffic will not be interrupted. Only one VEDC in the region will be updated at a time.

Sydney-1 - sse-apse-2-1-0
Tokyo-1 - sse-apne-1-1-0
Osaka-1 - sse-apne-3-1-0
Hong Kong-1 - sse-ape-1-1-0

Action:
Please ensure that your redundant tunnel to the secondary Data Center is functioning correctly to maintain high availability.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Posted on Oct 13, 2025 - 14:53 UTC

[Planned Maintenance] Cisco Secure Access - Asia Pacific and India between 17:30 UTC and 21:30 UTC October 22nd Oct 22, 2025 17:30-21:30 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 17:30 UTC to 21:30 UTC on October 22nd

Impact:
Customer IPSec Tunnels will fail over to other VEDC. Customer traffic will not be interrupted. Only one VEDC in the region will be updated at a time.

Singapore-1 (sse-apse-1-1-0)
Jakarta-1 (sse-apse-3-1-0)
Mumbai-1 (sse-aps-1-1-0)
Hyderabad-1 (sse-aps-2-1-0)

Action:
Please ensure that your redundant tunnel to the secondary Data Center is functioning correctly to maintain high availability.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Posted on Oct 13, 2025 - 14:57 UTC

[Planned Maintenance] Cisco Secure Access - Europe, Middle East and South Africa between 21:30 UTC October 22nd and 01:30 UTC October 23rd Oct 22, 2025 21:30 - Oct 23, 2025 01:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Oct 16, 2025 - 01:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 16, 2025 - 01:26 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 16, 2025 - 01:23 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 13, 2025 - 15:07 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 21:30 UTC October 22nd to 01:30 UTC on October 23rd

Impact:
Customer IPSec Tunnels will fail over to other VEDC. Customer traffic will not be interrupted. Only one VEDC in the region will be updated at a time.

London-1 (sse-euw-2-1-0)
Frankfurt-1 (sse-euc-1-1-0)
Zurich-1 (sse-euc-2-1-0)
Milan-1 (sse-eus-1-1-0)
Spain-1 (sse-eus-2-1-0)
Stockholm-1 (sse-eun-1-1-0)
UAE-1 (sse-mec-1-1-0)
DCv2 Jeddah-1 (csc-mec2-1-0)
Israel-1 (sse-ilc-1-1-0)
Cape Town-1 (sse-afs-1-1-0)


Action:
Please ensure that your redundant tunnel to the secondary Data Center is functioning correctly to maintain high availability.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Oct 13, 2025 - 15:06 UTC

[Planned Maintenance] Cisco Secure Access - North America and South America between 02:30 UTC and 06:30 UTC October 23rd Oct 23, 2025 02:30-06:30 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: October 23rd, 02:30 UTC to October 23rd, 06:30 UTC

Impact
Customer IPSec Tunnels will fail over to other VEDC. Customer traffic will not be interrupted. Only one VEDC is a region will be updated at a time.

Virginia-2 - sse-use-1-1-1
Ohio-2 - sse-use-2-1-1
DCv2 - Reston - csc-use1-1-1
Canada-2 - sse-cac-1-1-1
Oregon-2 - sse-usw-2-1-1
DCv2 - San Jose - csc-usw1-1-1
Sao Paulo-2 - sse-sae-1-1-1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Posted on Oct 13, 2025 - 15:16 UTC

[Planned Maintenance] Cisco Secure Access - Asia Pacific and Australia between 14:30 UTC and 18:30 UTC October 23rd Oct 23, 2025 14:30-18:30 UTC

isco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time:October 23rd, 14:30 UTC to October 23rd, 18:30 UTC

Impact
Customer IPSec Tunnels will fail over to other VEDC. Customer traffic will not be interrupted. Only one VEDC is a region will be updated at a time.

Tokyo-2 - sse-apne-1-1-1
Osaka-2 - sse-apne-3-1-1
Hong Kong-2 - sse-ape-1-1-1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Posted on Oct 13, 2025 - 15:22 UTC

[Planned Maintenance] Cisco Secure Access - Asia Pacific and India between 17:30 UTC and 21:30 UTC October 23rd Oct 23, 2025 17:30-21:30 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: October 23rd, 17:30 UTC to October 23rd, 21:30 UTC

Impact
Customer IPSec Tunnels will fail over to other VEDC. Customer traffic will not be interrupted. Only one VEDC is a region will be updated at a time.

Singapore-2 - sse-apse-1-1-1
Jakarta-2 - sse-apse-3-1-1
Mumbai-2 - sse-aps-1-1-1
Hyderabad-2 - sse-aps-2-1-1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Posted on Oct 13, 2025 - 15:42 UTC

[Planned Maintenance] Cisco Secure Access - Europe, Middle East and South Africa between 21:30 UTC October 23rd and 01:30 UTC October 24th Oct 23, 2025 21:30 - Oct 24, 2025 01:30 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: October 23rd, 21:30 UTC to October 24th, 01:30 UTC

Impact
Customer IPSec Tunnels will fail over to other VEDC. Customer traffic will not be interrupted. Only one VEDC is a region will be updated at a time.

London-2 - sse-euw-2-1-1
Frankfurt-2 - sse-euc-1-1-1
Zurich-2 - sse-euc-2-1-1
Milan-2 - sse-eus-1-1-1
Spain-2 - sse-eus-2-1-1
Stockholm-2 - sse-eun-1-1-1
UAE-2 - sse-mec-1-1-1
Riyadh - csc-mec2-1-2
DCv2 - Jeddah-2 - csc-mec2-1-1
Israel-2 - sse-ilc-1-1-1
Cape Town-2 - sse-afs-1-1-1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Posted on Oct 13, 2025 - 15:28 UTC

[Planned Maintenance] Cisco Secure Access Web Security infrastructure between 01:00 UTC to 03:00 UTC on Oct 24th Oct 24, 2025 01:00-03:00 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 01:00 UTC to 03:00 UTC on October 24th

Impact:
We will be performing routine infrastructure maintenance during the upcoming window. While this work is not expected to affect the availability or performance of customer facing services, we are issuing this notification as a proactive step to ensure transparency and provide advance notice of all scheduled operational activities.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Posted on Oct 17, 2025 - 00:22 UTC

[Planned Maintenance] Cisco Secure Access Web Security infrastructure between 03:00 UTC to 05:00 UTC on Oct 24th Oct 24, 2025 03:00-05:00 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 03:00 UTC to 05:00 UTC on October 24th

Impact:
We will be performing routine infrastructure maintenance during the upcoming window. While this work is not expected to affect the availability or performance of customer facing services, we are issuing this notification as a proactive step to ensure transparency and provide advance notice of all scheduled operational activities.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Posted on Oct 17, 2025 - 00:23 UTC
Oct 17, 2025
Completed - The scheduled maintenance has been completed.
Oct 17, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 21:30 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 21:30 UTC October 16th to 02:30 UTC October 17th

Impact:
This maintenance will be performed in a rolling manner, one Data Center at a time. During this process, IPSec and Meraki AutoVPN tunnels will temporarily disconnect.

London-2 (sse-euw-2-1-1)
Frankfurt-2 (sse-euc-1-1-1)
Zurich-2 (sse-euc-2-1-1)
Stockholm-2 (sse-eun-1-1-1)
UAE-2 (sse-mec-1-1-1)
Jeddah-2 (csc-mec2-1-1)
Israel-2 (sse-ilc-1-1-1)
Cape Town-2 (sse-afs-1-1-1)

Action:
Please ensure that your redundant tunnel to the secondary Data Center is functioning correctly to maintain high availability.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Oct 8, 22:45 UTC
Oct 16, 2025

Unresolved incident: [Planned Maintenance] Los Angeles, United States of America (LAX2.EDC) Out of Rotation.

Oct 15, 2025

No incidents reported.

Oct 14, 2025
Completed - The maintenance has been postponed. We appreciate your understanding and patience during this time.
Oct 14, 14:31 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 15:30 UTC to 22:30 UTC on October 16th

Impact:
This maintenance will be performed in a rolling manner, one Data Center at a time. During this process, IPSec and Meraki AutoVPN tunnels will temporarily disconnect.

Singapore-2 (sse-apse-1-1-1)
Jakarta-2 (sse-apse-3-1-1)
Mumbai-2 (sse-aps-1-1-1)
Hyderabad-2 (sse-aps-2-1-1)

Action:
Please ensure that your redundant tunnel to the secondary Data Center is functioning correctly to maintain high availability.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Oct 8, 22:40 UTC
Completed - The maintenance has been postponed. We appreciate your understanding and patience during this time.
Oct 14, 14:30 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 14:30 UTC to 19:30 UTC on October 16th

Impact:
This maintenance will be performed in a rolling manner, one Data Center at a time. During this process, IPSec and Meraki AutoVPN tunnels will temporarily disconnect.

Hong Kong-2 (sse-ape-1-1-1)

Action:
Please ensure that your redundant tunnel to the secondary Data Center is functioning correctly to maintain high availability.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Oct 8, 22:37 UTC
Completed - The maintenance has been postponed. We appreciate your understanding and patience during this time.
Oct 14, 14:30 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 02:30 UTC to 07:30 UTC on October 16th

Impact:
This maintenance will be performed in a rolling manner, one Data Center at a time. During this process, IPSec and Meraki AutoVPN tunnels will temporarily disconnect.

o Virginia-2 (sse-use-1-1-1)
o Ohio-2 (sse-use-2-1-1)
o Reston (csc-use1-1-1)
o Canada-2 (sse-cac-1-1-1)
o Oregon-2 (sse-usw-2-1-1)
o San Jose (csc-usw1-1-1)
o Sao Paulo-2 (sse-sae-1-1-1)

Action:
Please ensure that your redundant tunnel to the secondary Data Center is functioning correctly to maintain high availability.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Oct 8, 22:30 UTC
Completed - The maintenance has been postponed. We appreciate your understanding and patience during this time.
Oct 14, 14:28 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 21:30 UTC October 16h to 02:30 UTC on October 17th

Impact:
This maintenance will be performed in a rolling manner, one Data Center at a time. During this process, IPSec and Meraki AutoVPN tunnels will temporarily disconnect.

o London-1 (sse-euw-2-1-0)
o Frankfurt-1 (sse-euc-1-1-0)
o Zurich-1 (sse-euc-2-1-0)
o Stockholm-1 (sse-eun-1-1-0)
o UAE-1 (sse-mec-1-1-0)
o DCv2 Jeddah-1 (csc-mec2-1-0)
o Israel-1 (sse-ilc-1-1-0)
o Cape Town-1 (sse-afs-1-1-0)

Action:
Please ensure that your redundant tunnel to the secondary Data Center is functioning correctly to maintain high availability.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Oct 7, 14:10 UTC
Completed - The maintenance has been postponed. We appreciate your understanding and patience during this time.
Oct 14, 14:27 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 17:30 UTC to 22:30 UTC on October 15th

Impact:
This maintenance will be performed in a rolling manner, one Data Center at a time. During this process, IPSec and Meraki AutoVPN tunnels will temporarily disconnect.

o Singapore-1 (sse-apse-1-1-0)
o Jakarta-1 (sse-apse-3-1-0)
o Mumbai-1 (sse-aps-1-1-0)
o Hyderabad-1 (sse-aps-2-1-0)

Action:
Please ensure that your redundant tunnel to the secondary Data Center is functioning correctly to maintain high availability.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Oct 7, 13:51 UTC
Completed - The maintenance has been postponed. We appreciate your understanding and patience during this time.
Oct 14, 14:26 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 8, 22:18 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 14:30 UTC to 19:30 UTC on October 15th

Impact:
This maintenance will be performed in a rolling manner, one Data Center at a time. During this process, IPSec and Meraki AutoVPN tunnels will temporarily disconnect.

o Sydney-1 (sse-apse-2-1-0)
o Hong Kong-1 (sse-ape-1-1-0)

Action:
Please ensure that your redundant tunnel to the secondary Data Center is functioning correctly to maintain high availability.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Oct 7, 13:45 UTC
Completed - The maintenance has been postponed. We appreciate your understanding and patience during this time.
Oct 14, 14:26 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 02:30 UTC to 07:30 UTC on October 15th

Impact:
This maintenance will be performed in a rolling manner, one Data Center at a time. During this process, IPSec and Meraki AutoVPN tunnels will temporarily disconnect.

o Virginia-1 (sse-use-1-1-0)
o Ohio-1 (sse-use-2-1-0)
o DCv2 Miami (csc-use1-1-0)
o Canada-1 (sse-cac-1-1-0)
o Oregon-1 (sse-usw-2-1-0)
o DCv2 LAX (csc-usw1-1-0)
o Sao Paulo-1 (sse-sae-1-1-0)

Action:
Please ensure that your redundant tunnel to the secondary Data Center is functioning correctly to maintain high availability.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Oct 7, 13:39 UTC
Completed - The maintenance has been postponed. We appreciate your understanding and patience during this time.
Oct 14, 14:25 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 16:30 UTC to 21:30 UTC on October 14th

Impact:
This maintenance will be performed in a rolling manner, one Data Center at a time. During this process, IPSec and Meraki AutoVPN tunnels will temporarily disconnect.

Sydney-2 (sse-apse-2-1-1)

Action:
Please ensure that your redundant tunnel to the secondary Data Center is functioning correctly to maintain high availability.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Oct 7, 13:32 UTC
Completed - The maintenance has been postponed.
We appreciate your understanding and patience during this time.

Oct 14, 14:23 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 13:30 UTC to 17:30 UTC on October 17th

Impact:
This maintenance will be performed in a rolling manner, one Data Center at a time. During this process, IPSec and Meraki AutoVPN tunnels will temporarily disconnect.

o Tokyo-1 (sse-apne-1-1-0)
o Osaka-1 (sse-apne-3-1-0)

Action:
Please ensure that your redundant tunnel to the secondary Data Center is functioning correctly to maintain high availability.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Oct 8, 22:59 UTC
Completed - The maintenance has been postponed.
We appreciate your understanding and patience during this time.

Oct 14, 14:21 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 17:30 UTC to 21:30 UTC October 17th

Impact:
This maintenance will be performed in a rolling manner, one Data Center at a time. During this process, IPSec and Meraki AutoVPN tunnels will temporarily disconnect.

o Tokyo-2 (sse-apne-1-1-1)
o Osaka-2 (sse-apne-3-1-1)

Action:
Please ensure that your redundant tunnel to the secondary Data Center is functioning correctly to maintain high availability.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Oct 8, 23:01 UTC
Resolved - The issue is now been resolved.
All services are now operating normally.
We apologize for any inconvenience caused and thank you for your patience.

Oct 14, 08:25 UTC
Investigating - We are currently investigating an issue where users are unable to log into the dashboard via SSO.
Our team is actively working to identify the cause.
Updates will be shared as soon as more information becomes available.

Oct 14, 07:05 UTC
Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025
Resolved - This incident has been resolved.
Oct 10, 03:18 UTC
Investigating - We are aware of issues impacting Dashboards and APIs for customers in China region. Customers cannot reach policy API endpoints, preventing policy changes but existing policies remain functional.

The issue is under investigation.

We will provide updates as soon as more information is available.

Oct 10, 02:48 UTC
Oct 9, 2025

No incidents reported.

Oct 8, 2025
Completed - The scheduled maintenance has been completed.
Oct 8, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 18:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: October 8th, 18:00 UTC to October 8th, 23:30 UTC

Impact
During this window, there will be a delay in syncing the newly created or updated private resources with Secure Client.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Oct 8, 17:46 UTC
Oct 7, 2025
Completed - The scheduled maintenance has been completed.
Oct 7, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 20:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: October 7th, 20:00 UTC to October 7th, 23:30 UTC

Impact
During this window, there will be a delay in syncing the newly created or updated private resources with Secure Client.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Oct 7, 18:11 UTC
Oct 6, 2025
Completed - The scheduled maintenance has been completed.
Oct 6, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 20:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: October 6th, 20:00 UTC to October 6th, 23:30 UTC

Impact
During this window, Secure client configs may be delayed, and updated settings could take time to appear.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Oct 3, 06:06 UTC
Oct 5, 2025

No incidents reported.

Oct 4, 2025
Resolved - The issue affecting RAVPN services in the Hong Kong data centers has been resolved as of 18:45 UTC on October 4th.

All services are now functioning normally.

If you have any questions or require assistance, please contact our support team.

We apologize for any inconvenience caused and appreciate your patience during this time.

Oct 4, 19:34 UTC
Investigating - The engineering team has identified an issue affecting some customers who may have experienced difficulties in establishing new connections through our RAVPN services in the Hong Kong data centers.
The problem began at 13:58 UTC on October 4th.

Oct 4, 19:34 UTC
Oct 3, 2025

No incidents reported.