All Systems Operational

About This Site

Cisco Secure Access has a global infrastructure with built in redundancy and failover routing designed to minimize any planned or unplanned outages.

Secure Access provides complete transparency so you can always see the current status of all the Secure Access cloud services.

* The China (Beijing) data center is operated by Digital China Cloud (DCC), a Cisco partner providing Secure Access services in mainland China for multinational customers. For more information about this datacenter click here.

Asia Pacific (Hong Kong) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Asia Pacific (Jakarta) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Asia Pacific (Osaka) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Asia Pacific (Singapore) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Africa (South Africa) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Asia Pacific (Tokyo) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Australia (Sydney) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Brazil Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Canada (Central) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
China (Beijing)* Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Reporting and Logging Operational
Web Security Operational
Dashboard Operational
Identity Operational
Europe (Germany) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Europe (Stockholm) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
India (South) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
India (West) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Israel (Tel Aviv) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Middle East (UAE) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Saudi Arabia Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention (LA) Operational
DNS Operational
Experience Insights (LA) Operational
Network Tunnel Groups (LA) Operational
Policy Enforcement Operational
Remote Access VPN (LA) Operational
Remote Browser Isolation (LA) Operational
Reporting and Logging Operational
Reserved IP (LA) Operational
Resource Connector (LA) Operational
Web Security (LA) Operational
Zero Trust Access (LA) Operational
Switzerland (Zurich) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
United Kingdom Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
US (California) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
US (Midwest) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
US (Pacific Northwest) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
US (Virginia) Operational
API Operational
Cisco Secure Client Operational
Data Loss Prevention Operational
DNS Operational
Experience Insights Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Remote Access VPN Operational
Remote Browser Isolation Operational
Reporting and Logging Operational
Reserved IP Operational
Resource Connector Operational
Web Security Operational
Zero Trust Access Operational
Global Operational
Cloud Malware Protection Operational
Dashboard Operational
Documentation Operational
Identity Operational
Support Ticketing System Operational
Warn/Block Pages Operational
Zero Trust Access Operational
Network Tunnel Groups Operational
Policy Enforcement Operational
Virtual Appliance Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 15, 2025

No incidents reported today.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025
Resolved - We have observed that the previously issue impacting Client based Zero Trust services appears to be resolved, with related alerts recovering. Our engineers are actively working to confirm any of the symptoms experienced. If you are still experiencing any symptoms, please let us know. We appreciate your patience while we worked to address this and will continue to monitor the situation.
Sep 12, 18:17 UTC
Investigating - Our engineers are currently working to confirm the impact, identify the root cause and implement a resolution for Client based Zero Trust services.
Updates and additional details will be provided as new information becomes available.

We are continuing to investigate this issue.

Sep 12, 17:01 UTC
Resolved - We have observed that the previously issue impacting Client based Zero Trust services appears to be resolved, with related alerts recovering. Our engineers are actively working to confirm any of the symptoms experienced. If you are still experiencing any symptoms, please let us know. We appreciate your patience while we worked to address this and will continue to monitor the situation.
Sep 12, 15:52 UTC
Update - We are continuing to investigate this issue.
Sep 12, 15:08 UTC
Investigating - There is a potential impact to Zero Trust Access CLAP services Globally.

Our engineers are currently working to confirm the impact, identify the root cause and implement a resolution.
Updates and additional details will be provided as new information becomes available.

Sep 12, 15:07 UTC
Resolved - There was a potential impact to some services in Mumbai and Hyderabad.

Impact window: 2025-09-12 8:00 - 13:00 UTC

Our engineers detected a third-party failure that potentially impacted connectivity for the India region. After investigation, and monitoring, services connectivity is back to normal operations.

Sep 12, 14:00 UTC
Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025
Completed - The scheduled maintenance has been completed.
Sep 8, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 09:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: September 8th, 09:00 UTC to September 8th, 10:00 UTC

Impact
There will a brief period of down of identity provisioning through SCIM service.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Aug 29, 13:00 UTC
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025
Resolved - The issue affecting our vEDC in Japan has been resolved as of 18:45 UTC.

All services are now operating normally.

We apologize for any inconvenience caused and thank you for your patience.

Sep 5, 19:17 UTC
Monitoring - We have identified the root cause of the issue affecting the vEDC in Japan.
The site will be brought back into rotation shortly.
We are actively monitoring the situation and will provide a final update once the issue is fully resolved.

Sep 5, 16:22 UTC
Update - The affected vEDC is currently out of rotation. Our team is actively investigating the issue. At this time, no service impact is expected. We will provide further updates as more information becomes available.
Sep 5, 13:01 UTC
Update - The Out of Rotation process has been completed and the service impact has been mitigated.
Sep 5, 10:11 UTC
Investigating - We are currently experiencing an issue affecting the Remote Access VPN service. To address this, affected vEDC is being taken out of rotation. Customer traffic is being automatically redirected to the nearest available data center to minimize service impact. Our team is actively working to restore full functionality.
Sep 5, 09:08 UTC
Completed - The scheduled maintenance has been completed.
Sep 5, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 21:30 UTC
Update - The start date has been changed.
Aug 25, 06:52 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 21:30 UTC to 01:30 UTC on September 4th


Impact
Network Tunnel Groups: Customer tunnels at the following DCs below will failover to the other Hub DC in the region.

London- sse-euw-2-1-1
Frankfurt - sse-euc-1-1-1
Zurich- sse-euc-2-1-1
Stockholm- sse-eun-1-1-1
Middle East (UAE)- sse-mec-1-1-1
Saudi Arabia (Jeddah)- csc-mec2-1-1
Israel– sse-ilc-1-1-1
South Africa (Cape Town)- sse-afs-1-1-1


We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Aug 20, 07:30 UTC
Sep 4, 2025
Completed - The scheduled maintenance has been completed.
Sep 4, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 17:30 UTC
Update - The start date has been changed.
Aug 25, 06:52 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: ##17:30 UTC to 21:30 UTC on September 4th


Impact
Network Tunnel Groups: Customer tunnels at the following DCs below will failover to the other Hub DC in the region.

Asia Pacific (Singapore) - sse-apse-1-1-1
Asia Pacific (Jakarta) - sse-apse-3-1-1
India (Mumbai)- sse-aps-1-1-1
India (Hyderabad)- sse-aps-2-1-1


We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Aug 20, 07:21 UTC
Completed - The scheduled maintenance has been completed.
Sep 4, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 14:30 UTC
Update - The start date has been changed.
Aug 25, 06:52 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 14:30 UTC to 18:30 UTC on September 4th


Impact
Network Tunnel Groups: Customer tunnels at the following DCs below will failover to the other Hub DC in the region.

Asia Pacific (Tokyo) -sse-apne-1-1-1
Asia Pacific (Osaka)-sse-apne-3-1-1
Asia Pacific (Hong Kong)-sse-ape-1-1-1


We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Aug 20, 07:16 UTC
Completed - The scheduled maintenance has been completed.
Sep 4, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 02:30 UTC
Update - The start date has been changed.
Aug 25, 06:50 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 02:30 UTC to 06:30 UTC on September 4th


Impact
Network Tunnel Groups: Customer tunnels at the following DCs below will failover to the other Hub DC in the region.

US(Virginia) - sse-use-1-1-1
US (Ohio) - sse-use-2-1-1
US (Reston)- csc-use1-1-1
US (Oregon) sse-usw-2-1-1
US (San Jose)- csc-usw1-1-1
Canada (Central)- sse-cac-1-1-1
Brazil (Sao Paulo)- sse-sae-1-1-1


We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Aug 20, 07:11 UTC
Resolved - This incident has been resolved.
Sep 4, 02:16 UTC
Investigating - There is a potential impact to Remote Access services in US (Virginia).
Some customers may be experiencing an intermittent disruption to traffic.

Our engineers are currently working to confirm the impact, identify the root cause and implement a resolution.
Updates and additional details will be provided as new information becomes available.

Sep 3, 21:40 UTC
Completed - The scheduled maintenance has been completed.
Sep 4, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 21:30 UTC
Update - The start date has been changed.
Aug 25, 06:49 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 21:30 UTC to 01:30 UTC on September 3rd


Impact
Network Tunnel Groups: Customer tunnels at the following DCs below will failover to the other Hub DC in the region.

London- sse-euw-2-1-0
Frankfurt - sse-euc-1-1-0
Zurich- sse-euc-2-1-0
Stockholm- sse-eun-1-1-0
Middle East (UAE)- sse-mec-1-1-0
Saudi Arabia (Jeddah)- csc-mec2-1-0
Israel– sse-ilc-1-1-0
South Africa (Cape Town)- sse-afs-1-1-0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Aug 20, 06:38 UTC
Sep 3, 2025
Completed - The scheduled maintenance has been completed.
Sep 3, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 17:30 UTC
Update - The start date has been changed.
Aug 25, 06:47 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 17:30 UTC to 21:30 UTC on September 3rd


Impact
Network Tunnel Groups: Customer tunnels at the following DCs below will failover to the other Hub DC in the region.

Asia Pacific (Singapore) - sse-apse-1-1-0
Asia Pacific (Jakarta) - sse-apse-3-1-0
India (Mumbai)- sse-aps-1-1-0
India (Hyderabad)-sse-aps-2-1-0


We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Aug 20, 06:19 UTC
Completed - The scheduled maintenance has been completed.
Sep 3, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 14:30 UTC
Update - The start date has been changed.
Aug 25, 06:46 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 14:30 UTC to 18:30 UTC on September 3rd


Impact
Network Tunnel Groups: Customer tunnels at the following DCs below will failover to the other Hub DC in the region.

Australia (Sydney)-sse-apse-2-1-0
Asia Pacific (Tokyo) -sse-apne-1-1-0
Asia Pacific (Osaka)-sse-apne-3-1-0
Asia Pacific (Hong Kong)-sse-ape-1-1-0



We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Aug 20, 06:01 UTC
Completed - The scheduled maintenance has been completed.
Sep 3, 06:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 02:30 UTC
Update - The start date has been changed.
Aug 25, 06:43 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 02:30 UTC to 06:30 UTC on September 3rd


Impact
Network Tunnel Groups: Customer tunnels at the following DCs below will failover to the other Hub DC in the region.

Brazil Sao Paulo (sse-sae-1-1-0)


We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Aug 19, 13:57 UTC
Completed - The scheduled maintenance has been completed.
Sep 3, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 02:30 UTC
Update - The start date has been changed.
Aug 25, 06:45 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 02:30 UTC to 06:30 UTC on September 3rd


Impact
Network Tunnel Groups: Customer tunnels at the following DCs below will failover to the other Hub DC in the region.

Virginia (sse-use-1-1-0)
Ohio (sse-use-2-1-0)
Canada (sse-cac-1-1-0)
Oregon (sse-usw-2-1-0)
Miami 2 Cisco Edge v2 (csc-use1-1-0)
Los Angeles 2 Cisco Edge v2 (csc-usw1-1-0)


We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Aug 19, 13:49 UTC
Sep 2, 2025
Completed - The scheduled maintenance has been completed.
Sep 2, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 16:30 UTC
Update - The start date has been changed.
Aug 25, 06:32 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 16:30 UTC to 20:30 UTC on September 2nd


Impact
Network Tunnel Groups: Customer tunnels at the following DCs below will failover to the other Hub DC in the region.

Australia (Sydney) - sse-apse-2-1-1


We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Aug 19, 13:17 UTC
Sep 1, 2025

No incidents reported.