[Emergency Maintenance] Identity database between 09:00 to 13:00 UTC on May 12th

Incident Report for Cisco Secure Access Service Status

Resolved

This incident has been resolved.

Posted May 12, 2025 - 11:46 UTC

Identified

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Date and Time: 09:00 to 13:00 UTC on May 12th

Impact
We will be performing updates on the identity database during this maintenance window. Changes to Active Directory, Entra, and OKTA provisioning might be delayed. There should be no other impact during this maintenance.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Posted May 12, 2025 - 00:25 UTC

This incident affected: Global (Identity).