Cisco Secure Access - [Planned Maintenance] Remote Access VPN, US, Canada, LATAM (Mexico), Brazil - From 2026-05-13 02:00 UTC to 2026-05-13 10:00 UTC

Scheduled Maintenance Report for Cisco Secure Access Service Status

Completed

The scheduled maintenance has been completed.
Posted May 13, 2026 - 10:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 13, 2026 - 02:00 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing infrastructure maintenance to ensure continued service reliability and performance.

Date and Time:
May 13th, 02:00 UTC to May 13th, 10:00 UTC

Impact:
Active VPN sessions in the region undergoing maintenance will disconnect during the maintenance window. Users who have the Always-on feature enabled will have their VPN connections automatically re-established once maintenance activity is completed. Users without Always-on enabled will need to manually reconnect after the maintenance window. This maintenance is scheduled during off-business hours to minimize disruption.

Data Centers
US (Virginia) : us-east-1_1_0
US (Midwest) : us-east-2_1_0
US (Virginia) : csc-us-east-1_1_0
Canada (Central) : ca-central-1_1_0
US (Pacific Northwest) : us-west-2_1_0
US (California) : csc-us-west-1_1_0
Brazil : sa-east-1_1_0
LATAM (Mexico) : mx-central-1_1_0
Canada (West) : ca-west-1_1_0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted May 01, 2026 - 21:40 UTC
This scheduled maintenance affected: US (Pacific Northwest) (Remote Access VPN), Brazil (Remote Access VPN), US (Midwest) (Remote Access VPN), US (California) (Remote Access VPN), US (Virginia) (Remote Access VPN), Canada (Central) (Remote Access VPN), LATAM (Mexico) (Remote Access VPN), and Canada (West) (Remote Access VPN).