[Planned Maintenance] Planned Maintenance] Cisco Secure Access - Americas, Canada and Mexico - Network Tunnel Groups between 03:30 UTC and 09:30 UTC January 21st

Scheduled for Jan 21, 03:30 - 09:30 UTC

Scheduled

We will be undergoing scheduled maintenance during this time.
Posted Jan 14, 2026 - 19:10 UTC

In progress

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance. Please note that this maintenance has been changed, the Sao Paulo-1 (sse-sae-1-1-0) will be postponed to a different time.

Maintenance Details
Date and Time: January 21st, 03:30 UTC to January 21st, 09:30 UTC

Impact
Customer IPSec Tunnels will fail over to other VEDC. Customer traffic will not be interrupted. Only one VEDC in the region will be updated at a time.
Virginia-1 (sse-use-1-1-0)
Ohio-1 (sse-use-2-1-0)
Miami (DCv2) (csc-use1-1-0)
Canada-1 (sse-cac-1-1-0)
Oregon-1 (sse-usw-2-1-0)
LAX (DCv2) (csc-usw1-1-0)
Mexico-1 (sse-mxc-1-1-0)
Calgary-1 (sse-caw-1-1-0)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Posted Jan 09, 2026 - 18:44 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: January 21st, 03:30 UTC to January 21st, 09:30 UTC

Impact
Customer IPSec Tunnels will fail over to other VEDC. Customer traffic will not be interrupted. Only one VEDC in the region will be updated at a time.
Virginia-1 (sse-use-1-1-0)
Ohio-1 (sse-use-2-1-0)
Miami (DCv2) (csc-use1-1-0)
Canada-1 (sse-cac-1-1-0)
Oregon-1 (sse-usw-2-1-0)
LAX (DCv2) (csc-usw1-1-0)
Sao Paulo-1 (sse-sae-1-1-0)
Mexico-1 (sse-mxc-1-1-0)
Calgary-1 (sse-caw-1-1-0)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Posted Jan 09, 2026 - 16:41 UTC
This scheduled maintenance affects: US (Pacific Northwest) (Network Tunnel Groups), US (Midwest) (Network Tunnel Groups), US (California) (Network Tunnel Groups), US (Virginia) (Network Tunnel Groups), Canada (Central) (Network Tunnel Groups), LATAM (Mexico) (Network Tunnel Groups), and Canada (West) (Network Tunnel Groups).