[Planned Maintenance] Planned Maintenance] Cisco Secure Access - Americas, Canada and Mexico - Network Tunnel Groups between 03:30 UTC and 12:00 UTC January 21st
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Jan 21, 2026 - 14:05 UTC
Update
Maintenance for the Virginia-1 (sse-use-1-1-0) is not yet complete due to unforeseen reasons and has been extended until 17:00 UTC. During this time, customer IPSec tunnels will fail over to the secondary VEDC.
Maintenance for all other data centers has been completed and services are operating as expected.
We apologize for any inconvenience this may cause and appreciate your understanding.
Posted Jan 21, 2026 - 14:04 UTC
Update
Due to unforeseen reasons, we need to extend this maintenance window till 14:00 UTC
Posted Jan 21, 2026 - 11:55 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 21, 2026 - 03:31 UTC
Scheduled
We will be undergoing scheduled maintenance during this time.
Posted Jan 14, 2026 - 19:10 UTC
In progress
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance. Please note that this maintenance has been changed, the Sao Paulo-1 (sse-sae-1-1-0) will be postponed to a different time.
Maintenance Details Date and Time: January 21st, 03:30 UTC to January 21st, 12:00 UTC
Impact Customer IPSec Tunnels will fail over to other VEDC. Customer traffic will not be interrupted. Only one VEDC in the region will be updated at a time. Virginia-1 (sse-use-1-1-0) Ohio-1 (sse-use-2-1-0) Miami (DCv2) (csc-use1-1-0) Canada-1 (sse-cac-1-1-0) Oregon-1 (sse-usw-2-1-0) LAX (DCv2) (csc-usw1-1-0) Mexico-1 (sse-mxc-1-1-0) Calgary-1 (sse-caw-1-1-0)
We’re Here to Help If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Posted Jan 09, 2026 - 18:44 UTC
Scheduled
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance. Maintenance Details Date and Time: January 21st, 03:30 UTC to January 21st, 09:30 UTC
Impact Customer IPSec Tunnels will fail over to other VEDC. Customer traffic will not be interrupted. Only one VEDC in the region will be updated at a time. Virginia-1 (sse-use-1-1-0) Ohio-1 (sse-use-2-1-0) Miami (DCv2) (csc-use1-1-0) Canada-1 (sse-cac-1-1-0) Oregon-1 (sse-usw-2-1-0) LAX (DCv2) (csc-usw1-1-0) Sao Paulo-1 (sse-sae-1-1-0) Mexico-1 (sse-mxc-1-1-0) Calgary-1 (sse-caw-1-1-0)
We’re Here to Help If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Posted Jan 09, 2026 - 16:41 UTC
This scheduled maintenance affected: US (Pacific Northwest) (Network Tunnel Groups), US (Midwest) (Network Tunnel Groups), US (California) (Network Tunnel Groups), US (Virginia) (Network Tunnel Groups), Canada (Central) (Network Tunnel Groups), LATAM (Mexico) (Network Tunnel Groups), and Canada (West) (Network Tunnel Groups).