[Planned Maintenance] Cisco Secure Access Firewall as a Service and Remote Access VPN infrastructure upgrade Americas between 01:00 UTC and 05:00 UTC on November 6th

Scheduled Maintenance Report for Cisco Secure Access Service Status

Completed

The scheduled maintenance has been completed.
Posted Nov 06, 2025 - 05:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 06, 2025 - 01:00 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted Oct 30, 2025 - 23:10 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted Oct 30, 2025 - 23:04 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance as outlined below.
Maintenance Details
Date and Time: 2025-11-06, 01:00 UTC to 2025-11-06, 05:00 UTC

Impact
We will be upgrading the infrastructure for Cisco Secure Access FWaaS and RAVPNaaS. This is part of our regular maintenance. Existing VPN sessions may be disconnected during the maintenance window.

Datacenters:
cac1-1-0 - ca-central-1 (Canada)
cac1-1-1 - ca-central-1 (Canada)
use2-1-0 - us-east-2 (Ohio)

use2-1-1 - us-east-2 (Ohio)

We’re Here to Help
If you have any questions or require assistance, please contact our support team.

Thank you for your understanding and continued trust as we work to enhance your Cisco Secure Access experience.
Posted Oct 24, 2025 - 23:30 UTC
This scheduled maintenance affected: US (Midwest) (Policy Enforcement) and Canada (Central) (Policy Enforcement).