Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details: We are performing scheduled upgrades to our Asia Pacific (Osaka) infrastructure. To ensure continuous service, all traffic is being automatically redirected to a secondary environment. No service interruption is expected.
Components: API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access.
Date and Time: April 14th, 16:00 UTC to April 15th, 16:00 UTC
Impact: During this maintenance window, traffic will transition to the secondary data center. Active sessions will briefly disconnect during failover and will automatically reconnect. If a session does not automatically reconnect, users must manually reconnect their VPN session. No other action is required from customers.
Data Centers Asia Pacific (Osaka) – ap-northeast-3_1_1
We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.
Posted Mar 12, 2026 - 17:44 UTC
This scheduled maintenance affects: Asia Pacific (Osaka) (API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access).