Cisco Secure Access - [Planned Maintenance] Remote Access VPN, Australia, Asia Pacific (Hong Kong, Jakarta) - From 2026-05-20 13:00 UTC to 2026-05-20 21:00 UTC

Scheduled for May 20, 13:00 - 21:00 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing infrastructure maintenance to ensure continued service reliability and performance.

Date and Time:
May 20th, 13:00 UTC to May 20th, 21:00 UTC

Impact:
Active VPN sessions in the region undergoing maintenance may experience disconnection during the maintenance window. Users who have the Auto Reconnect feature enabled will have their VPN connections automatically re-established. Those without Auto Reconnect enabled will need to manually reconnect. This maintenance is scheduled during off-business hours to minimize disruption.

Data Centers
Asia Pacific (Hong Kong) : ap-southeast-1_1_0
Asia Pacific (Jakarta) : ap-southeast-3_1_0
Australia (Sydney) : ap-southeast-2_1_0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted May 01, 2026 - 23:57 UTC
This scheduled maintenance affects: Asia Pacific (Hong Kong) (Remote Access VPN), Australia (Sydney) (Remote Access VPN), and Asia Pacific (Jakarta) (Remote Access VPN).