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Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details Cisco will perform planned maintenance on Network Tunnel Groups services in the Australia data center in Sydney. The maintenance includes service updates and operational improvements.
Date and Time November 16th, 14:00 UTC to November 16th, 22:00 UTC
Impact During the maintenance window, tunnels connected to the VEDC being updated will be disconnected. Customers with two active tunnels to separate VEDCs in the same region and routing configured for failover are expected to switch traffic to the available VEDC automatically. The expected impact is up to 5 minutes. Updating a customer’s secondary tunnel should not affect traffic while the primary tunnel remains active.
Customers with only one tunnel will experience an outage for the full maintenance duration. After the update, the tunnel is expected to reconnect automatically. Both tunnels must be active before maintenance begins. No customer action is required during the update.
Data Centers Australia (Sydney): ap-southeast-2_1_1
Components Network Tunnel Groups
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Posted Nov 04, 2026 - 15:55 UTC
This scheduled maintenance affects: Australia (Sydney) (Network Tunnel Groups).