Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 14, 2026 - 03:30 UTC
Update
The maintenance window has been revised. Previous Schedule : May 13th, 03:30 UTC to May 13th, 09:30 UTC New Schedule : May 14th, 03:30 UTC to May 14th, 09:30 UTC
Posted Apr 30, 2026 - 22:55 UTC
Scheduled
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details : Cisco Secure Access Network Tunnel Groups will undergo planned maintenance to improve platform stability and performance.
Date and Time: May 14th, 03:30 UTC to May 14th, 09:30 UTC
Impact: Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this maintenance, traffic from us-east-1_1_1 will temporarily fail over to us-east-1_1_0, traffic from us-east-2_1_1 will temporarily fail over to us-east-2_1_0, traffic from csc-us-east-1_1_1 will temporarily fail over to csc-us-east-1_1_0, traffic from ca-central-1_1_1 will temporarily fail over to ca-central-1_1_0, traffic from us-west-2_1_1 will temporarily fail over to us-west-2_1_0, traffic from csc-us-west-1_1_1 will temporarily fail over to csc-us-west-1_1_0, traffic from sa-east-1_1_1 will temporarily fail over to sa-east-1_1_0, traffic from mx-central-1_1_1 will temporarily fail over to mx-central-1_1_0, and traffic from ca-west-1_1_1 will temporarily fail over to ca-west-1_1_0. When failover is properly configured, traffic will continue without disruption. Only one VEDC per region will be updated at a time.
Data Centers US (Northern Virginia) - us-east-1_1_1 US (Midwest) - us-east-2_1_1 US (Northern Virginia) - csc-us-east-1_1_1 Canada (Central) - ca-central-1_1_1 US (Pacific Northwest) - us-west-2_1_1 US (Northern California) - csc-us-west-1_1_1 Brazil - sa-east-1_1_1 LATAM (Mexico) - mx-central-1_1_1 Canada (West) - ca-west-1_1_1
We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.
Posted Apr 30, 2026 - 06:40 UTC
This scheduled maintenance affected: US (Pacific Northwest) (Network Tunnel Groups), Brazil (Network Tunnel Groups), US (Midwest) (Network Tunnel Groups), US (California) (Network Tunnel Groups), US (Virginia) (Network Tunnel Groups), Canada (Central) (Network Tunnel Groups), LATAM (Mexico) (Network Tunnel Groups), and Canada (West) (Network Tunnel Groups).