There was issue affecting Secure Web Gateway (SWG) traffic egress in United Kingdom (prod_aws_eu-west-2_1_0) from 12:54 UTC to 13:14 UTC.

Resolved

We experienced issues with the Secure Web Gateway (SWG) on the Virtual Data Center (prod_aws_eu-west-2_1_0) from 12:54 UTC to 13:14 UTC.

All services have since returned to normal operation.

We apologize for any inconvenience this may have caused and appreciate your patience.
Posted Nov 10, 2025 - 14:31 UTC
This incident affected: United Kingdom (Web Security).