[Planned Maintenance] Cisco Secure Access - APAC - Network Tunnel Groups between 14:30 UTC and 18:30 UTC on October 30th

Scheduled Maintenance Report for Cisco Secure Access Service Status

Completed

The scheduled maintenance has been completed.
Posted Oct 30, 2025 - 18:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 30, 2025 - 14:30 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted Oct 27, 2025 - 18:15 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 14:30 UTC to 18:30 UTC on October 30th

Impact:
This maintenance will be performed in a rolling manner, one Data Center at a time. During this process, IPSec Tunnels will temporarily fail over to redundant vEDC. Customer traffic will not be interrupted.

Hong Kong-2 - sse-ape-1-1-1
Osaka-2 - sse-apne-3-1-1

Action:
Please ensure that your redundant tunnel to the secondary Data Center is functioning correctly to maintain high availability.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Posted Oct 22, 2025 - 17:51 UTC
This scheduled maintenance affected: Asia Pacific (Hong Kong) (Network Tunnel Groups).