Investigating Network Connectivity Issue

Incident Report for Cisco Secure Access Service Status

Resolved

This incident has been resolved.
Posted Mar 25, 2025 - 07:14 UTC

Monitoring

We have remediated the cause of this issue and our service is now fully operational. We will monitor to ensure that the remediation is effective before designating this incident as resolved.
Posted Mar 25, 2025 - 01:48 UTC

Update

We are continuing to investigate the issue impacting Cisco Secure Access in the China Region, this issue is impacting network connectivity for all inbound traffic. We will provide further updates as soon as more information becomes available.
Posted Mar 24, 2025 - 23:17 UTC

Investigating

We are investigating an issue impacting Network Tunnel Groups for Cisco Secure Access in the China region. We will provide further updates as soon as more information becomes available.
Posted Mar 24, 2025 - 22:51 UTC
This incident affected: China (Beijing)* (Cisco Secure Client, Network Tunnel Groups, Remote Access VPN).
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