The issue affecting new ZTA enrollments has been resolved. Users can now complete enrollment, and existing enrolled users and devices can continue using ZTA normally.
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Posted Oct 01, 2026 - 19:00 UTC
Update
The rollout is underway, and our engineering team continues working to restore ZTA enrollment.
Posted Oct 01, 2026 - 18:22 UTC
Update
The issue is limited to new ZTA enrollments. Existing enrolled users and devices can continue using ZTA normally. Our engineering team continues working to restore enrollment functionality.
Posted Oct 01, 2026 - 17:46 UTC
Identified
Our engineering team has identified the cause of the ZTA enrollment issue and is working to restore service.
Posted Oct 01, 2026 - 17:01 UTC
Investigating
We are investigating an issue affecting Zero Trust Access (ZTA) enrollment. Some users may receive an “Invalid email address” error and be unable to complete enrollment. We will share an update as soon as more information is available.
Posted Oct 01, 2026 - 16:31 UTC
This incident affected: Global (Zero Trust Access).