Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups, Africa (South Africa), Europe, Switzerland (Zurich), United Kingdom, Middle East (Saudi Arabia) DCv2 - From 2026-11-19 20:00 UTC to 2026-11-20 04:00 UTC

Scheduled for Nov 19, 20:00 UTC  -  Nov 20, 04:00 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Cisco will perform planned maintenance on Network Tunnel Groups in South Africa, France, Germany, Milan, Spain, Stockholm, Saudi Arabia, Zurich, and the United Kingdom data centers. The maintenance includes service updates and operational improvements.

Date and Time
November 19th, 20:00 UTC to November 20th, 04:00 UTC

Impact
During the maintenance window, tunnels connected to the VEDC being updated will be disconnected. Customers with two active tunnels to separate VEDCs in the same region and routing configured for failover are expected to switch traffic to the available VEDC automatically. The expected impact is up to 5 minutes. Updating a customer’s secondary tunnel should not affect traffic while the primary tunnel remains active.

Customers with only one tunnel will experience an outage for the full maintenance duration. After the update, the tunnel is expected to reconnect automatically. Both tunnels must be active before maintenance begins. No customer action is required during the update.

Data Centers
Africa (South Africa): af-south-1_1_1
Europe (France): eu-west-3_1_1
Europe (Germany): eu-central-1_1_1
Europe (Milan): eu-south-1_1_1
Europe (Spain): eu-south-2_1_1
Europe (Stockholm): eu-north-1_1_1
Middle East (Saudi Arabia): csc_me-central-2_1_2
Switzerland (Zurich): eu-central-2_1_1
United Kingdom: eu-west-2_1_1
United Kingdom: csc_eu-west-2_1_1

Components
Network Tunnel Groups

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Posted Nov 04, 2026 - 16:35 UTC
This scheduled maintenance affects: United Kingdom (Network Tunnel Groups), Switzerland (Zurich) (Network Tunnel Groups), Europe (Stockholm) (Network Tunnel Groups), Africa (South Africa) (Network Tunnel Groups), Saudi Arabia (Network Tunnel Groups (LA)), Europe (Germany) (Network Tunnel Groups), Europe (France) (Network Tunnel Groups), Europe (Milan) (Network Tunnel Groups), and Europe (Spain) (Network Tunnel Groups).