Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details : Cisco Secure Access Network Tunnel Groups will undergo planned maintenance to improve platform stability and performance.
Date and Time: May 13th, 17:30 UTC to May 13th, 23:30 UTC
Impact: Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers Asia Pacific (Jakarta) - ap-southeast-3_2_0 Asia Pacific (Mumbai) - ap-south-1_2_0 Asia Pacific (Hyderabad) - ap-south-2_2_0 Asia Pacific (Chennai) - ap-south-1_1_1 Asia Pacific (Hong Kong) - ap-east-1_2_0
We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.
Posted Apr 30, 2026 - 06:58 UTC
This scheduled maintenance affects: Asia Pacific (Hong Kong) (Network Tunnel Groups), Asia Pacific (Jakarta) (Network Tunnel Groups), India (South) (Network Tunnel Groups), and India (West) (Remote Access VPN).