Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups, Asia Pacific (Jakarta), India - From 2026-05-14 17:30 UTC to 2026-05-14 23:30 UTC

Scheduled Maintenance Report for Cisco Secure Access Service Status

Completed

The scheduled maintenance has been completed.
Posted May 14, 2026 - 23:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 14, 2026 - 17:30 UTC

Update

The maintenance window has been revised.
Previous Schedule : May 13th, 17:30 UTC to May 13th, 23:30 UTC
New Schedule : May 14th, 17:30 UTC to May 14th, 23:30 UTC
Posted Apr 30, 2026 - 23:10 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Cisco Secure Access Network Tunnel Groups will undergo planned maintenance to improve platform stability and performance.

Date and Time:
May 14th, 17:30 UTC to May 14th, 23:30 UTC

Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this maintenance, traffic from ap-southeast-3_1_1 will temporarily fail over to ap-southeast-3_1_0, traffic from ap-south-1_1_1 will temporarily fail over to ap-south-1_1_0, traffic from ap-south-2_1_1 will temporarily fail over to ap-south-2_1_0, traffic from csc-ap-south-1_1_1 will temporarily fail over to csc-ap-south-1_1_0 and traffic from ap-east-1_1_1 will temporarily fail over to ap-east-1_1_0. When failover is properly configured, traffic will continue without disruption. Only one VEDC per region will be updated at a time.

Data Centers
Asia Pacific (Jakarta) - ap-southeast-3_1_1
Asia Pacific (Mumbai) - ap-south-1_1_1
Asia Pacific (Hyderabad) - ap-south-2_1_1
Asia Pacific (Chennai) - csc-ap-south-1_1_1
Asia Pacific (Hong Kong) - ap-east-1_1_1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted Apr 30, 2026 - 06:58 UTC
This scheduled maintenance affected: Asia Pacific (Hong Kong) (Network Tunnel Groups), Asia Pacific (Jakarta) (Network Tunnel Groups), India (South) (Network Tunnel Groups), and India (West) (Remote Access VPN).