We are aware of a service degradation affecting services in Jeddah, Saudi Arabia

Incident Report for Cisco Secure Access Service Status

Resolved

This incident has been resolved.
Posted Aug 25, 2025 - 01:21 UTC

Update

We are continuing to investigate this issue.
Posted Aug 25, 2025 - 01:09 UTC

Investigating

We are investigating an issue impacting services in Jeddah Datacenter, Saudi Arabia.

Our engineers are currently working to identify the root cause and implement a resolution. Updates will be provided as new information becomes available.
Posted Aug 25, 2025 - 00:40 UTC
This incident affected: Saudi Arabia (Network Tunnel Groups (LA), Remote Access VPN (LA), Resource Connector (LA)).
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