[Planned Maintenance] Cisco Secure Access - Asia Pacific(Singapore,Jakarta and India) - Network Tunnel Groups between 17:30 UTC and 21:30 UTC on November 12th

Scheduled Maintenance Report for Cisco Secure Access Service Status

Completed

The scheduled maintenance has been completed.

Posted Nov 12, 2025 - 21:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 12, 2025 - 17:30 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 2025-11-12, 17:30 to 2025-11-12, 21:30

Impact:
This maintenance will be performed in a rolling manner, one Data Center at a time. During this process, IPSec Tunnels will temporarily fail over to redundant vEDC. Customer traffic will not be interrupted

Singapore-1 (sse-apse-1-1-0)
Jakarta-1 (sse-apse-3-1-0)
Mumbai-1 (sse-aps-1-1-0)
Hyderabad-1 (sse-aps-2-1-0)

Action:
Please ensure that your redundant tunnel to the secondary Data Center is functioning correctly to maintain high availability.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Posted Nov 04, 2025 - 12:17 UTC

This scheduled maintenance affected: Asia Pacific (Singapore) (Network Tunnel Groups), Asia Pacific (Jakarta) (Network Tunnel Groups), India (West) (Network Tunnel Groups), and India (South) (Network Tunnel Groups).