Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups, Asia Pacific ( Tokyo, Osaka and Singapore )- From 2026-05-14 16:00 UTC to 2026-05-14 20:00 UTC

Scheduled Maintenance Report for Cisco Secure Access Service Status

Completed

The scheduled maintenance has been completed.
Posted May 14, 2026 - 20:01 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 14, 2026 - 16:00 UTC

Update

The maintenance window has been revised.
Previous Schedule : May 13th, 16:00 UTC to May 13th, 20:00 UTC
New Schedule : May 14th, 16:00 UTC to May 14th, 20:00 UTC
Posted Apr 30, 2026 - 23:17 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Cisco Secure Access Network Tunnel Groups will undergo planned maintenance to improve platform stability and performance.

Date and Time:
May 14th, 16:00 UTC to May 14th, 20:00 UTC

Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this maintenance, traffic from ap-northeast-1_1_1 will temporarily fail over to ap-northeast-1_1_0, traffic from ap-northeast-3_1_1 will temporarily fail over to ap-northeast-3_1_0, traffic from csc-ap-northeast-1_1_1 will temporarily fail over to csc-ap-northeast-1_1_0 and traffic from ap-southeast-1_1_1 will temporarily fail over to ap-southeast-1_1_0. When failover is properly configured, traffic will continue without disruption. Only one VEDC per region will be updated at a time.

Data Centers
Asia Pacific (Tokyo) - ap-northeast-1_1_1
Asia Pacific (Osaka) - ap-northeast-3_1_1
Asia Pacific (Osaka) - csc-ap-northeast-1_1_1
Asia Pacific (Singapore) - ap-southeast-1_1_1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted Apr 30, 2026 - 06:47 UTC
This scheduled maintenance affected: Asia Pacific (Tokyo) (Network Tunnel Groups), Asia Pacific (Singapore) (Network Tunnel Groups), and Asia Pacific (Osaka) (Network Tunnel Groups).