Cisco Secure Access – Policy Enforcement Traffic Disruption – United Kingdom

Incident Report for Cisco Secure Access Service Status

Resolved

The issue affecting the Policy Enforcement service for some customers connecting through the London data center has been resolved as of 22:46 UTC on August 24, 2026.
Between 22:37 UTC and 22:46 UTC, affected customers may have experienced intermittent traffic disruption through the firewall service. The impacted workload was moved to a healthy infrastructure node, and all services are now operating normally.

We apologize for any inconvenience caused and thank you for your patience.

We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.
Posted Aug 25, 2026 - 03:40 UTC
This incident affected: United Kingdom (Policy Enforcement).
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