Cisco Secure Access - [Planned Maintenance] Remote Access VPN, Israel, United Kingdom, Europe (Germany,France) - From 2026-07-13 20:00 UTC to 2026-07-14 04:00 UTC

Scheduled for Jul 13, 20:00 UTC  -  Jul 14, 04:00 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Scheduled maintenance of standard EKS infrastructure upgrade for the Remote Access VPN components and dependencies.

Date and Time: July 13th, 20:00 UTC to July 14th, 04:00 UTC

Impact:
During the maintenance window, active VPN sessions connected through the affected data centers listed below may experience a brief disconnection. VPN sessions connected through the corresponding paired data centers are not expected to be affected. Users with the Auto Reconnect feature enabled will have their VPN connections automatically re-established. Users without Auto Reconnect enabled will need to manually reconnect using Cisco Secure Client. This maintenance is scheduled during off-business hours to help minimize customer disruption.

Affected Data Centers
Israel (Tel Aviv) - il-central-1_1_0
United Kingdom - eu-west-2_1_0
Europe (Germany) - eu-central-1_1_0
Europe (France) - eu-west-3_1_0

Paired Data Centers (No impact)
Israel (Tel Aviv) - il-central-1_1_1
United Kingdom - eu-west-2_1_1
Europe (Germany) - eu-central-1_1_1
Europe (France) - eu-west-3_1_1

Components
Remote Access VPN

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If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted Jul 06, 2026 - 16:16 UTC
This scheduled maintenance affects: United Kingdom (Remote Access VPN), Israel (Tel Aviv) (Remote Access VPN), Europe (Germany) (Remote Access VPN), and Europe (France) (Remote Access VPN).