[Planned Maintenance] Cisco Secure Access Web Security infrastructure between 16:00 UTC to 21:00 UTC on Oct 24th

Scheduled Maintenance Report for Cisco Secure Access Service Status

Completed

The scheduled maintenance has been completed.
Posted Oct 24, 2025 - 21:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 24, 2025 - 19:20 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted Oct 24, 2025 - 19:19 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.


Maintenance Details
Date and Time: 16:00 UTC to 21:00 UTC on October 24th


Datacenters
Singapore
Jakarta
Mumbai
Hyderabad
Sydney
Tokyo
Osaka
Hong Kong


Impact:
We will be performing routine infrastructure maintenance during the upcoming window. While this work is not expected to affect the availability or performance of customer facing services, we are issuing this notification as a proactive step to ensure transparency and provide advance notice of all scheduled operational activities.


Please note: The maintenance window is a continuation from extended maintenance Cisco Secure Access Web Security infrastructure until 21:00 UTC due to Third party health check failures. We are working to resolve the issue as quickly as possible and will provide updates as necessary.


We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted Oct 24, 2025 - 19:15 UTC
This scheduled maintenance affected: Asia Pacific (Tokyo) (Web Security), Asia Pacific (Hong Kong) (Web Security), Asia Pacific (Jakarta) (Web Security), Asia Pacific (Osaka) (Web Security), and Asia Pacific (Singapore) (Web Security).