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The third-party certificate issue affecting SWG traffic disruptions in Cisco Secure Access has been resolved.
All services are now operating normally.
We apologize for any inconvenience caused and thank you for your patience.
We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.
Posted Oct 23, 2026 - 03:41 UTC
Update
Engineering is implementing and rolling out fixes to address the SWG traffic disruptions related to the third-party certificate issue. We are continuing to assess the impact and will provide further updates as the work progresses.
Posted Oct 22, 2026 - 18:56 UTC
Identified
We have identified an issue related to a third-party certificate that can cause SWG traffic disruptions in Cisco Secure Access. We are assessing the scope of the impact and working toward a fix. We will provide further updates as more information becomes available.