[Planned Maintenance] Canada West vEDC ca-west-1 -1 Out of Rotation

Scheduled Maintenance Report for Cisco Secure Access Service Status

Completed

The scheduled maintenance has been completed.
Posted Dec 10, 2025 - 01:11 UTC

Scheduled

Please be advised that our services in Canada West vEDC ca-west-1 -1 will be taken out of rotation for a scheduled maintenance.

Maintenance Details
Date and Time: December 12th, 2025 at 01:00 UTC, to December 12th, 2025 at 21:00 UTC

Impact: During this period, all services that normally connect to the Canada West vEDC ca-west-1 -1 will be automatically redirected to the redundant Canada West vEDC ca-west-1 -0.

We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.


Important update:
Please be advised that the scheduled maintenance has been postponed to a later date.
We will provide an update and make a new announcement once the new date is confirmed.

Thank you for your understanding. We remain committed to minimizing any potential impact.
Posted Dec 05, 2025 - 11:58 UTC
This scheduled maintenance affected: Canada (West) (Cisco Secure Client, Network Tunnel Groups, Remote Access VPN, Zero Trust Access).