[Planned Maintenance] Cisco Secure Access - Asia Pacific(Hong Kong, India and Jakarta)- Network Tunnel Groups between 17:30 UTC and 20:00 UTC on December 4th
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.
Maintenance Details Date and Time: 17:30 UTC and 20:00 UTC on December 4th
Impact: This maintenance will be performed in a rolling manner, one Data Center at a time. During this process, IPSec Tunnels will temporarily fail over to redundant vEDC. Customer traffic will not be interrupted
Jakarta-2 (sse-apse-3-1-1) Mumbai-2 (sse-aps-1-1-1) Hyderabad-2 (sse-aps-2-1-1) Chennai (DCv2) (csc-aps1-1-1) Hong Kong-2 (sse-ape-1-1-1)
Action: Please ensure that your redundant tunnel to the secondary Data Center is functioning correctly to maintain high availability.
We’re Here to Help If you have any questions or need assistance, please contact our support team.
Posted Nov 26, 2025 - 10:05 UTC
This scheduled maintenance affects: Asia Pacific (Hong Kong) (Network Tunnel Groups), Asia Pacific (Jakarta) (Network Tunnel Groups), India (West) (Network Tunnel Groups), and India (South) (Network Tunnel Groups).