Scheduled
Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details :
We are performing standard upgrades to the SWG roaming client data center selection infrastructure.
Date and Time: May 15th, 18:00 UTC to May 15th, 19:00 UTC
Impact:
Cisco is rolling out an enhancement to improve connection reliability and data center selection for Cisco Secure Access roaming clients. No service disruption is expected, and for most customers, no action is required. The update will be applied automatically.
Customers may need to take action only if they have manually configured SWG FQDNs in firewall rules, ACLs, PAC files, or proxy chains. In those cases, please update your configuration to include the new organization-specific FQDN pattern below.
Old FQDN: swg-url-proxy-https-sse.sigproxy.qq.opendns.com
New FQDN Pattern: swg-url-proxy-https-sse-#####.sigproxy.qq.opendns.com
The ##### value represents your unique Secure Access organization ID.
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted May 09, 2026 - 01:20 UTC
This scheduled maintenance affects: China (Beijing)* (Web Security), US (Pacific Northwest) (Web Security), United Kingdom (Web Security), Asia Pacific (Tokyo) (Web Security), Asia Pacific (Hong Kong) (Web Security), Australia (Sydney) (Web Security), Asia Pacific (Jakarta) (Web Security), India (West) (Web Security), Switzerland (Zurich) (Web Security), Brazil (Web Security), India (South) (Web Security), Middle East (UAE) (Web Security), Asia Pacific (Osaka) (Web Security), Asia Pacific (Singapore) (Web Security), Israel (Tel Aviv) (Web Security), Europe (Stockholm) (Web Security), Africa (South Africa) (Web Security), Saudi Arabia (Web Security (LA)), Europe (Germany) (Web Security), US (Midwest) (Web Security), US (California) (Web Security), Europe (France) (Web Security), US (Virginia) (Web Security), Canada (Central) (Web Security), LATAM (Mexico) (Web Security), Canada (West) (Web Security), Europe (Milan) (Web Security), and Europe (Spain) (Web Security).