[Emergency Maintenance] Cisco Secure Access - Asia Pacific (Tokyo) - between 18:50 UTC January 14th and 09:00 UTC on January 15th

Scheduled Maintenance Report for Cisco Secure Access Service Status

Completed

The scheduled maintenance has been completed.
Posted Jan 15, 2026 - 11:00 UTC

Update

Out of an abundance of caution, we will be waiting for the end of Business Hours (2025-01-15 09:00 UTC) in Tokyo before bringing the Tokyo-2 (sse-apne-1-1-1) VEDC back into service.
Customer traffic will continue to be served from the alternate VEDC.

We apologise for any inconvenience caused.
Posted Jan 14, 2026 - 22:50 UTC

In progress

Emergency maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 14, 2026 - 19:08 UTC

Scheduled

We will be undergoing Emergency maintenance during this time.
Posted Jan 14, 2026 - 19:07 UTC

In progress

Emergency maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 14, 2026 - 19:00 UTC

Scheduled

We will be undergoing Emergency maintenance during this time.
Posted Jan 14, 2026 - 19:00 UTC

In progress

Emergency maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 14, 2026 - 18:50 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: January 14th, 18:50 UTC to January 15th, 00:00 UTC

Impact
Customer IPSec Tunnels will fail over to other VEDC. Customer traffic will not be interrupted. Only one VEDC in the region will be updated at a time. Web Security and Resource connector will transition seamlessly within the region.

Tokyo-2 (sse-apne-1-1-1)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Posted Jan 14, 2026 - 18:48 UTC
This scheduled maintenance affected: Asia Pacific (Tokyo) (Network Tunnel Groups, Remote Access VPN, Remote Browser Isolation, Reserved IP, Resource Connector, Web Security, Zero Trust Access).