[Planned Maintenance] Cisco Secure Access - UK, Europe(Frankfurt, Zurich, Milan , Spain and Stockholm), Middle East, Saudi Arabia, Isreal and Cape Town - Network Tunnel Groups between 21:30 UTC November 12th and 01:30 UTC November 13th

Scheduled Maintenance Report for Cisco Secure Access Service Status

Completed

The scheduled maintenance has been completed.

Posted Nov 13, 2025 - 01:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 12, 2025 - 21:30 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 2025-11-12, 21:30 to 2025-11-13, 01:30

Impact:
This maintenance will be performed in a rolling manner, one Data Center at a time. During this process, IPSec Tunnels will temporarily fail over to redundant vEDC. Customer traffic will not be interrupted

London-1 (sse-euw-2-1-0)
Frankfurt-1 (sse-euc-1-1-0)
Zurich-1 (sse-euc-2-1-0)
Milan-1 (sse-eus-1-1-0)
Spain-1 (sse-eus-2-1-0)
Stockholm-1 (sse-eun-1-1-0)
UAE-1 (sse-mec-1-1-0)
DCv2 Jeddah-1 (csc-mec2-1-0)
Israel-1 (sse-ilc-1-1-0)
Cape Town-1 (sse-afs-1-1-0)

Action:
Please ensure that your redundant tunnel to the secondary Data Center is functioning correctly to maintain high availability.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Posted Nov 04, 2025 - 12:24 UTC

This scheduled maintenance affected: United Kingdom (Network Tunnel Groups), Israel (Tel Aviv) (Network Tunnel Groups), Switzerland (Zurich) (Network Tunnel Groups), Middle East (UAE) (Network Tunnel Groups), Europe (Stockholm) (Network Tunnel Groups), Africa (South Africa) (Network Tunnel Groups), Saudi Arabia (Network Tunnel Groups (LA)), and Europe (Germany) (Network Tunnel Groups).