Cisco Secure Access - [Planned Maintenance] Firewall as a Service and Remote Access VPN - Oregon, Sao Paulo & Mexico - From 2026-03-11 02:00 UTC to 2026-03-11 10:00 UTC

Scheduled for Mar 11, 02:00 - 10:00 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
This is a standard infrastructure upgrade of the Cisco Secure Access platform, affecting the following components:
Firewall as a Service
Remote Access VPN

Date and Time: March 11th, 02:00 UTC to March 11th, 10:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users will need to manually reconnect to the VPN service if they experience a disconnection. There will be a brief disruption to firewall services during the upgrade.

Data Centers
usw2-1-0 - us-west-2 (Oregon)
sae1-1-0 - sa-east-1 (Sao Paulo)
sae1-1-1 - sa-east-1 (Sao Paulo)
mxc1-1-0 -mx-central-1
mxc1-1-1 -mx-central-1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted Mar 04, 2026 - 02:02 UTC

This scheduled maintenance affects: US (Pacific Northwest) (Policy Enforcement, Remote Access VPN), Brazil (Policy Enforcement, Remote Access VPN), and LATAM (Mexico) (Policy Enforcement, Remote Access VPN).