Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups, Australia (Sydney), Asia Pacific(Hong Kong and Jakarta) - From 2026-05-13 14:30 UTC to 2026-05-13 20:30 UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 13, 2026 - 14:30 UTC
Update
The maintenance window has been revised. Previous Schedule : May 12th, 14:30 UTC to May 12th, 20:30 UTC New Schedule : May 13th, 14:30 UTC to May 13th, 20:30 UTC
Posted Apr 30, 2026 - 20:32 UTC
Scheduled
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details : Cisco Secure Access Network Tunnel Groups will undergo planned maintenance to improve platform stability and performance.
Date and Time: May 13th, 14:30 UTC to May 13th, 20:30 UTC
Impact: Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this maintenance, traffic from ap-southeast-2_1_0 will temporarily fail over to ap-southeast-2_1_1, traffic from ap-east-1_1_0 will temporarily fail over to ap-east-1_1_1, and traffic from ap-southeast-3_1_0 will temporarily fail over to ap-southeast-3_1_1. When failover is properly configured, traffic will continue without disruption. Only one VEDC per region will be updated at a time.
Data Centers Australia (Sydney) - ap-southeast-2_1_0 Asia Pacific (Hong Kong) - ap-east-1_1_0 Asia Pacific (Jakarta) - ap-southeast-3_1_0
We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.
Posted Apr 30, 2026 - 03:15 UTC
This scheduled maintenance affected: Asia Pacific (Hong Kong) (Network Tunnel Groups), Australia (Sydney) (Network Tunnel Groups), and Asia Pacific (Jakarta) (Network Tunnel Groups).