Cisco Secure Access - [Emergency Maintenance] Remote Access VPN, Brazil, Canada (Central, West), LATAM (Mexico), US (Virginia) - From 2026-07-02 02:00 UTC to 2026-07-02 10:00 UTC

Scheduled for Jul 2, 02:00 - 10:00 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Cisco will perform Control Plane and Data Plane deployment activity for Cisco Secure Access Remote Access VPN in the region to provide the latest fixes for an improved experience.

Date and Time
July 2nd, 02:00 UTC to July 2nd, 10:00 UTC

Impact
During the maintenance window, active VPN sessions on sa-east-1_1_1 (Brazil), ca-central-1_1_1 (Canada Central), ca-west-1_1_1 (Canada West), mx-central-1_1_1 (LATAM Mexico), csc-us-east-1_1_1 (US Virginia), and csc-us-west-1_1_1 (US California) will be disconnected, while sessions connected through the corresponding secondary data centers (sa-east-1_1_0, ca-central-1_1_0, ca-west-1_1_0, mx-central-1_1_0, csc-us-east-1_1_0, and csc-us-west-1_1_0) are not expected to be impacted. Users who experience a disconnection will need to manually reconnect using Cisco Secure Client, which is expected to work immediately, and this update is scheduled during off-business hours to minimize disruption.

Remote Access VPN: Active VPN sessions connected through the affected data center can be disconnected. New sessions are not expected to be impacted. Users will need to reconnect. Sessions are expected to establish through the paired data center.

Data Centers
Brazil : sa-east-1_1_1
Canada (Central) : ca-central-1_1_1
Canada (West) : ca-west-1_1_1
LATAM (Mexico) : mx-central-1_1_1
US (Virginia) : csc-us-east-1_1_1
US (California) : csc-us-west-1_1_1

Components
Remote Access VPN

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Posted Jun 26, 2026 - 16:12 UTC
This scheduled maintenance affects: Brazil (Remote Access VPN), US (California) (Remote Access VPN), US (Virginia) (Remote Access VPN), Canada (Central) (Remote Access VPN), LATAM (Mexico) (Remote Access VPN), and Canada (West) (Remote Access VPN).