Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details : Cisco Secure Access Network Tunnel Groups will undergo planned maintenance to improve platform stability and performance.
Date and Time: May 12th, 03:30 UTC to May 12th, 10:00 UTC
Impact: Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Data Centers US (Virginia) - us-east-1_1_0 US (Midwest) - us-east-2_1_0 Canada (Central) - ca-central-1_1_0 US (Pacific Northwest) - us-west-2_1_0 US (California) - us-west-1_1_0 Brazil - sa-east-1_1_0 LATAM (Mexico) - mx-central-1_1_0 Canada (West) - ca-west-1_1_0
We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.
Posted Apr 30, 2026 - 03:04 UTC
This scheduled maintenance affects: US (Pacific Northwest) (Network Tunnel Groups), Brazil (Network Tunnel Groups), US (Midwest) (Network Tunnel Groups), US (California) (Network Tunnel Groups), US (Virginia) (Network Tunnel Groups), Canada (Central) (Network Tunnel Groups), LATAM (Mexico) (Network Tunnel Groups), and Canada (West) (Network Tunnel Groups).