[Cisco Secure Access] – Data Classification Accuracy Issue (DSPM)

Incident Report for Cisco Secure Access Service Status

Resolved

Between 12:12 UTC and 13:15 UTC, customers may have experienced default document classification values for some files in the DSPM dashboard. All other DSPM functions remained fully operational throughout this period. The issue affecting document classification within the Data Security Posture Management (DSPM) service is now resolved.

Affected files will be updated automatically as soon as any activity on the file happens. No customer action is required.

We sincerely appreciate your patience and understanding.
Posted Aug 21, 2026 - 13:27 UTC
This incident affected: Global (UI).
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