Cisco Secure Access - [Planned Maintenance] Secure Web, Asia Pacific (Hong Kong), Europe (Milan/Stockholm), Africa (South Africa), Canada (Central/West), LATAM (Mexico) - From 2026-04-07 07:00 UTC to 2026-04-10 01:30 UTC

Scheduled for Apr 7, 07:00 UTC  -  Apr 10, 01:30 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted Apr 02, 2026 - 07:00 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
This maintenance activity involves the transition of the Secure Web gateway from its legacy proxy architecture to the Nextgen Proxy platform to support ongoing infrastructure updates.

Date and Time: April 7th, 2026, 07:00 UTC to April 10th, 2026, 01:30 UTC

Impact:
There is no expected customer impact. This maintenance is being performed to support ongoing platform updates.

Data Centers
Asia Pacific (Hong Kong) - ap-east-1_1_0
Europe (Milan) - eu-south-1_1_0
Europe (Stockholm) - eu-north-1_1_0
Africa (South Africa) - af-south-1_1_0
Canada (Central) - ca-central-1_1_0
Canada (West) - ca-west-1_1_0
LATAM (Mexico) - mx-central-1_1_0
Middle East (UAE)- me-central-1_1_0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted Apr 02, 2026 - 05:00 UTC
This scheduled maintenance affects: Asia Pacific (Hong Kong) (Web Security), Europe (Stockholm) (Web Security), Africa (South Africa) (Web Security), Canada (Central) (Web Security), LATAM (Mexico) (Web Security), Canada (West) (Web Security), and Europe (Milan) (Web Security).