Cisco Secure Access - [Planned Maintenance] India (West) - From 2026-05-15 16:00 UTC to 2026-05-16 20:00 UTC

Scheduled for May 15, 16:00 UTC  -  May 16, 20:00 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing standard upgrades to the Cisco Secure Access infrastructure. During this period, traffic will be redirected to nearby data center to ensure service continuity.

Date and Time: May 15th, 16:00 UTC to May 16th, 20:00 UTC

Impact:
During this maintenance window, sessions on the affected VEDC may be terminated. Services will attempt to automatically reconnect to another VEDC within the same region; however, seamless reconnection depends on client configuration. VPN sessions will reconnect automatically only if Always-On is enabled; otherwise, manual reconnection may be required. For IPsec connectivity, traffic continuity depends on customer-side failover configuration. Brief session interruptions may occur.

Data Centers
India (West) : ap-south-1_1_0

Components: API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted May 07, 2026 - 20:24 UTC
This scheduled maintenance affects: India (West) (API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access).