[Planned Maintenance] Mexico vEDC0 mx-central-1_1 Out of Rotation

Scheduled Maintenance Report for Cisco Secure Access Service Status

Completed

The scheduled maintenance has been completed.
Posted Dec 10, 2025 - 01:15 UTC

Scheduled

Please be advised that our services in Mexico vEDC0 mx-central-1_1 will be taken out of rotation for a scheduled maintenance.

Maintenance Details
Date and Time: December 15th, 2025 at 01:00 UTC, to December 15th, 2025 at 21:00 UTC

Impact: During this period, all services that normally connect to the Mexico vEDC0 mx-central-1_1 will be automatically redirected to the redundant Mexico vEDC1 mx-central-1_1.

We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.

Important Update:
Please be advised that the scheduled maintenance has been postponed to a later date.
We will provide an update and make a new announcement once the new date is confirmed.

Thank you for your understanding. We remain committed to minimizing any potential impact.
Posted Dec 05, 2025 - 12:00 UTC
This scheduled maintenance affected: LATAM (Mexico) (Cisco Secure Client, Network Tunnel Groups, Remote Access VPN, Zero Trust Access).