[Planned Maintenance] Canada vEDC0 ca-west-1_1 Out of Rotation

Scheduled Maintenance Report for Cisco Secure Access Service Status

Completed

The scheduled maintenance has been completed.
Posted Jan 10, 2026 - 13:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 10, 2026 - 01:00 UTC

Scheduled

Please be advised that our services in Canada vEDC0 ca-west-1_1 will be taken out of rotation for a scheduled maintenance.

Maintenance Details
Date and Time: January 10th, 2026 at 01:00 UTC, to January 10th, 2026 at 13:00 UTC

Impact: During this period, all services that normally connect to the Canada vEDC0 ca-west-1_1 will be automatically redirected to the redundant Canada vEDC1 ca-west-1_1.

We’re Here to Help
We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.

Important Update:
Please be advised that the scheduled maintenance has been postponed to a later date.
We will provide an update and make a new announcement once the new date is confirmed.

Thank you for your understanding. We remain committed to minimizing any potential impact.
Posted Dec 22, 2025 - 18:35 UTC
This scheduled maintenance affected: Canada (West) (Cisco Secure Client, Network Tunnel Groups, Remote Access VPN, Zero Trust Access).