Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups - US, Canada, Brazil & Mexico - From 2026-04-15 03:30 UTC to 2026-04-15 10:00 UTC

Scheduled for Apr 15, 03:30 - 10:00 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.

Date and Time: April 15th, 2026 03:30 UTC to April 15th, 2026 10:00 UTC

Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.

Data Centers:
US (Virginia) - us-east-1_1_0
US (Virginia) - csc_us-east-1_1_0
US (Midwest) - us-east-2_1_0
Canada (Central) - ca-central-1_1_0
US (Pacific Northwest) - us-west-2_1_0
US (California) - csc_us-west-1_1_0
Brazil - sa-east-1_1_0
LATAM (Mexico) - mx-central-1_1_0
Canada (West) - ca-west-1_1_0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted Apr 06, 2026 - 23:32 UTC
This scheduled maintenance affects: US (Pacific Northwest) (Network Tunnel Groups), Brazil (Network Tunnel Groups), US (Midwest) (Network Tunnel Groups), US (California) (Network Tunnel Groups), US (Virginia) (Network Tunnel Groups), Canada (Central) (Network Tunnel Groups), LATAM (Mexico) (Network Tunnel Groups), and Canada (West) (Network Tunnel Groups).