Cisco Secure Access - [Planned Maintenance] Firewall as a Service and Remote Access VPN - Sydney & Hong Kong - From 2026-03-10 13:00 UTC to 2026-03-10 21:00 UTC

Scheduled for Mar 10, 13:00 - 21:00 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
This is a standard infrastructure upgrade of the Cisco Secure Access platform, affecting the following components:
Firewall as a Service
Remote Access VPN

Date and Time: March 10th, 13:00 UTC to March 10th, 21:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. Users will need to manually reconnect to the VPN service if they experience a disconnection. There will be a brief disruption to firewall services during the upgrade.

Data Centers
apse2-1-0 - ap-southeast-2 (Sydney)
apse2-1-1 - ap-southeast-2 (Sydney)
ape1-1-0 - ap-east-1 (Hongkong)
ape1-1-1 - ap-east-1 (Hongkong)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted Mar 04, 2026 - 01:41 UTC

This scheduled maintenance affects: Asia Pacific (Hong Kong) (Policy Enforcement, Remote Access VPN) and Australia (Sydney) (Policy Enforcement, Remote Access VPN).