Cisco Secure Access - [Planned Maintenance] Remote Access VPN, US (Midwest,Virginia,Pacific Northwest) - From 2026-07-13 02:00 UTC to 2026-07-13 10:00 UTC
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details : Scheduled maintenance of standard EKS infrastructure upgrade for the Remote Access VPN components and dependencies.
Date and Time: July 13th, 02:00 UTC to July 13th, 10:00 UTC
Impact: During the maintenance window, active VPN sessions connected through the affected data centers listed below may experience a brief disconnection. VPN sessions connected through the corresponding paired data centers are not expected to be affected. Users with the Auto Reconnect feature enabled will have their VPN connections automatically re-established. Users without Auto Reconnect enabled will need to manually reconnect using Cisco Secure Client. This maintenance is scheduled during off-business hours to help minimize customer disruption.
Affected Data Centers US (Midwest) - us-east-2_1_0 US (Virginia) - us-east-1_1_0 US (Pacific Northwest) - us-west-2_1_0
Paired Data Centers (No impact) US (Midwest) - us-east-2_1_1 US (Virginia) - us-east-1_1_1 US (Pacific Northwest) - us-west-2_1_1
Components Remote Access VPN
We're Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.
Posted Jul 06, 2026 - 15:45 UTC
This scheduled maintenance affects: US (Pacific Northwest) (Remote Access VPN), US (Midwest) (Remote Access VPN), and US (Virginia) (Remote Access VPN).