The issue affecting all the core components in Europe (Germany) has been resolved.
All services are now operating normally.
We apologize for any inconvenience caused and thank you for your patience.
We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.
Posted Jun 05, 2026 - 12:31 UTC
Update
We are continuing to investigate this issue.
Posted Jun 05, 2026 - 09:01 UTC
Investigating
We are investigating a potential issue with all service affecting customers connecting to the Eu Central data center.
Core service components of Cisco Secure Access are currently experiencing issues within the EU (Central 1)
Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution.Updates and additional details will be provided as new information becomes available.
Posted Jun 05, 2026 - 08:55 UTC
This incident affected: Europe (Germany) (API, Cisco Secure Client, Data Loss Prevention, DNS, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access).