Cisco Secure Access - [Planned Maintenance] Web Security - From 2026-05-15 18:00 UTC to 2026-05-15 19:00 UTC

Scheduled for May 15, 18:00 - 19:00 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted May 09, 2026 - 00:16 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing standard upgrades to the SWG roaming traffic infrastructure. During this period, some traffic in the US and Japan regions will be redirected to an alternate environment to ensure service continuity.

Date and Time: May 15th, 18:00 UTC to May 15th, 19:00 UTC

Impact:
Cisco will temporarily route some SWG roaming traffic in the US and Japan regions through alternate regional data centers. During this time, activity reports for SWG roaming traffic may show a temporary change in data center location. No service disruption is expected, and no customer action is required.

Data Centers
US (Virginia): us-east-1_1_0
US (Virginia): us-east-1_1_1
US (California): us-west-1_1_0
US (California): us-west-1_1_1
US (Midwest): us-east-2_1_0
US (Midwest): us-east-2_1_1
US (Pacific Northwest): us-west-2_1_0
US (Pacific Northwest): us-west-2_1_1
Asia Pacific (Tokyo): ap-northeast-1_1_0
Asia Pacific (Tokyo): ap-northeast-1_1_1
Asia Pacific (Osaka): ap-northeast-3_1_0
Asia Pacific (Osaka): ap-northeast-3_1_1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted May 09, 2026 - 00:14 UTC
This scheduled maintenance affects: US (Pacific Northwest) (Web Security), Asia Pacific (Tokyo) (Web Security), Asia Pacific (Osaka) (Web Security), US (Midwest) (Web Security), US (California) (Web Security), and US (Virginia) (Web Security).