[Planned Maintenance] Cisco Secure Access - EMEA - Network Tunnel Groups between 21:30 UTC on October 30th and 01:30 UTC on October 31st

Scheduled for Oct 30, 21:30 UTC - Oct 31, 01:30 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 21:30 UTC on October 30th to 01:30 UTC on October 31st

Impact:
This maintenance will be performed in a rolling manner, one Data Center at a time. During this process, IPSec Tunnels will temporarily fail over to redundant vEDC. Customer traffic will not be interrupted.

London-2 - sse-euw-2-1-1
Frankfurt-2 - sse-euc-1-1-1
Zurich-2 - sse-euc-2-1-1
Stockholm-2 - sse-eun-1-1-1
UAE-2 - sse-mec-1-1-1
Jeddah-2 - csc-mec2-1-1
Israel-2 - sse-ilc-1-1-1
Cape Town-2 - sse-afs-1-1-1
Riyadh - csc-mec2-1-2

Action:
Please ensure that your redundant tunnel to the secondary Data Center is functioning correctly to maintain high availability.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Posted Oct 22, 2025 - 17:56 UTC

This scheduled maintenance affects: United Kingdom (Network Tunnel Groups), Israel (Tel Aviv) (Network Tunnel Groups), Switzerland (Zurich) (Network Tunnel Groups), Middle East (UAE) (Network Tunnel Groups), Europe (Stockholm) (Network Tunnel Groups), Africa (South Africa) (Network Tunnel Groups), Saudi Arabia (Network Tunnel Groups (LA)), and Europe (Germany) (Network Tunnel Groups).