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The issue affecting the Zero Trust Access configuration synchronization and enrollment service across multiple Cisco Secure Access data centers has been resolved.
All services are now operating normally.
We apologize for any inconvenience caused and thank you for your patience.
We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.
Posted Oct 18, 2026 - 11:19 UTC
Investigating
We are investigating an issue affecting the Zero Trust Access configuration synchronization and enrollment service across multiple Cisco Secure Access data centers.
Affected customers may experience delays or failures when synchronizing configurations or completing Zero Trust Access enrollment.
Our engineering teams are actively working to confirm the scope, identify the root cause, and restore normal service. Updates and additional details will be provided as new information becomes available.
Posted Oct 18, 2026 - 09:31 UTC
This incident affected: Global (Zero Trust Access).