The issue impacting a subset of customers using Zero Trust Access has been resolved. Connectivity has been restored, and all services are now operating normally.
We’re Here to Help If you have any questions or need assistance, please contact our support team.
Posted May 20, 2026 - 17:19 UTC
Update
Our engineering teams are actively working to restore connectivity for the subset of customers impacted while remediation efforts continue to progress.
Further updates will be shared as progress continues. Thank you for your patience.
Posted May 20, 2026 - 16:07 UTC
Identified
We have identified the issue impacting a subset of customers using Zero Trust Access and are actively implementing remediation steps to restore connectivity. Current efforts are progressing as expected, and we will continue to provide updates as remediation advances.
Posted May 20, 2026 - 14:32 UTC
Investigating
We are investigating an outage impacting users. Affected users are unable to access the internet.
Our teams are actively working to identify the root cause and restore full service as quickly as possible. Updates will be provided as more information becomes available.
Thank you for your patience and understanding.
Posted May 20, 2026 - 13:54 UTC
This incident affected: Global (Zero Trust Access).