[Planned Maintenance] Cisco Secure Access - Americas, Canada and Brazil - Network Tunnel Groups between 02:30 UTC and 08:30 UTC on November 12th

Scheduled Maintenance Report for Cisco Secure Access Service Status

Completed

The scheduled maintenance has been completed.

Posted Nov 12, 2025 - 08:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 12, 2025 - 06:42 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance.Please note that this maintenance has been extended

Maintenance Details
Date and Time: Original time:2025-11-12, 02:30 to 2025-11-12, 06:30
Date and Time: New time:2025-11-12, 02:30 to 2025-11-12, 08:30

Impact:
This maintenance will be performed in a rolling manner, one Data Center at a time. During this process, IPSec Tunnels will temporarily fail over to redundant vEDC. Customer traffic will not be interrupted.

Virginia-1 (sse-use-1-1-0)
Ohio-1 (sse-use-2-1-0)
DCv2 Miami (csc-use1-1-0)
Canada-1 (sse-cac-1-1-0)
Oregon-1 (sse-usw-2-1-0)
DCv2 LAX (csc-usw1-1-0)
Sao Paulo-1 (sse-sae-1-1-0)

Action:
Please ensure that your redundant tunnel to the secondary Data Center is functioning correctly to maintain high availability.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Posted Nov 12, 2025 - 06:41 UTC

This scheduled maintenance affected: US (Pacific Northwest) (Network Tunnel Groups), Brazil (Network Tunnel Groups), US (Midwest) (Network Tunnel Groups), US (California) (Network Tunnel Groups), US (Virginia) (Network Tunnel Groups), and Canada (Central) (Network Tunnel Groups).