Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 20, 2026 - 15:00 UTC
Scheduled
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details The platform team will be performing upgrades in the BEIJING-2-sse-cnn-1-1-1 vEDC. During this time, traffic will be redirected to BEIJING-1-sse-cnn-1-1-0, in the same resiliency region.
Date and Time July 20th, 15:00 UTC to July 21st, 19:00 UTC
Impact During this maintenance window, Cisco Secure Access policy operations (create/update/delete) will be unavailable in the China environment. Existing policies will remain intact. This maintenance is limited to the China environment (cn-north) and will not affect commercial or any other environments.
Cisco Secure Client: Sessions on the affected VEDC can be terminated. New sessions are not expected to be impacted. Services will attempt to automatically reconnect to another VEDC. Manual reconnection required if auto-reconnect is not enabled.
Data Loss Prevention: DLP Reporting pages will be unavailable and DLP Events will be delayed in reporting. All other services remain operational. No customer action required.
Network Tunnel Groups: Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.
Policy Enforcement: No service interruption or traffic impact is expected. No customer action required.
Remote Access VPN: Active VPN sessions connected through the affected data center can be disconnected. New sessions are not expected to be impacted. Users will need to reconnect. Sessions are expected to establish through the paired data center.
Web Security: No service interruption or traffic impact is expected. No customer action required.
Data Centers China (Beijing) - cn-north-1_1_1
Components API, Cisco Secure Client, Dashboard, Data Loss Prevention, Identity, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Reporting and Logging, Web Security
We're Here to Help If you have questions, please visit our Support page or contact your Cisco representative.
Posted Jul 17, 2026 - 18:43 UTC
This scheduled maintenance affects: China (Beijing)* (API, Cisco Secure Client, Data Loss Prevention, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Reporting and Logging, Web Security, Dashboard, Identity).