Please be advised that our services in São Paulo vEDC1 sa-east-1_1_1 will be taken out of rotation for a scheduled maintenance.
Maintenance Details Date and Time: January 20th, 2026 at 22:00 UTC, to January 21st, 2026 at 10:00 UTC
Impact: During this period, all services that normally connect to the São Paulo vEDC1 sa-east-1_1_1 will be automatically redirected to the redundant São Paulo vEDC0 sa-east-1_1_0.
We’re Here to Help We appreciate your understanding and are committed to minimizing any potential impact. If you have any questions or concerns, please contact our support team.
Important Update: Please be advised that the scheduled maintenance has been postponed to a later date. We will provide an update and make a new announcement once the new date is confirmed.
Thank you for your understanding. We remain committed to minimizing any potential impact.
Posted Jan 08, 2026 - 10:02 UTC
This scheduled maintenance affects: Brazil (Cisco Secure Client, Network Tunnel Groups, Remote Access VPN, Zero Trust Access).